We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Santiago de los Caballeros hotels

Matum Hotel & Casino

Avenida Las Carreras 1, Santiago de los Caballeros 0, Dominican Republic
Hotel amenities
Save Saved
You added Matum Hotel & Casino to your Saves list
Matum Hotel & Casino
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
61%
A recent review
4 of 5 stars Reviewed May 24, 2014
Easylivingtravel Tampa, Florida
Write a Review

39 reviews from our community

Traveler rating
    5
    18
    9
    0
    7
See reviews for
4
12
12
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 17, 2014

After stayed in santo domingo I went to santiago first hotel I saw was matun with a good location rigth in front of the monument asked for a room the guy at the front desk said he doesn't have nothing available right before I leave he called and offered a room in the first floor next to the administration area... More

Was this review helpful? Yes 1
Tampa, Florida
Top Contributor
136 reviews 136 reviews
50 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed May 24, 2014

I consider this the best deal in Santiago for its price and location. It is a hotel well-designed with comfortable rooms. It has a couple of restaurants onsite, two night clubs and a casino. It is also within walking distance of the main attraction in Santiago: Monumento a los Héroes de la Restauración. Many restaurants are very close off-site. WiFi... More

Was this review helpful? Yes 3
Wilmington, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 1, 2014

Overall, I was satisfied with my three night stay at the Hotel Matum. I wanted reasonable comfort for a reasonable price, and I got it. The staff was very helpful, especially Francisco. The rooms were large and clean, but very dark, as were the hallways. Obviously, there's an effort to conserve energy. The first night, was in the first room... More

Was this review helpful? Yes 1
Miami, Oklahoma
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 20, 2014

As we are both not fluent in Spanish and we can only understand a few words,this hotel has a lot of history behind it. You can see several pictures on the walls as well as a display. They do keep the windows open in the lobby so it does get hot. The rooms were large and the beds were comfortable... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2014

If you go upstairs to this hotel you will see pictures and there is a story that goes along with it. the rooms were very large and clean. There breakfast in the morning was good but the only problem is that the people that prepared the breakfast were on there phones a lot. Maybe they should not work and text... More

Was this review helpful? Yes
Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2014

We stayed one night at this hotel after we had a problem with theft at another Hotel. I actually enjoyed the size of this room and the bed was comfortable. The air could of been stronger but it stayed cool. They had great security and I felt safe. The only problem I had was the music from the Casino could... More

Was this review helpful? Yes
Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2014

I was in room 235, by the casino & had a club right outside my window. If noise doesn't bother you then don't worry about it, but if you need to make sure to get a good nights sleep I don't know that I would recommend this. Overall, I paid about $55 USD and had a room with a queen... More

Was this review helpful? Yes 1
Hamilton, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 23, 2014

I stayed here for two nights in early February. The hotel was clean, the staff was helpful and the Wi-Fit was not open.i in the common areas was decent. The included breakfast buffet was decent with plenty of food available. I wandered into the casino looking for a drink but discovered that there were no sit down bars in the... More

Was this review helpful? Yes
New York City, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 16, 2014

I stayed at the Matum Hotel for one night in February. The staff is very friendly and helpful. Especially Kelvin at the front desk. His English is excellent and he is well versed in the what's worth seeing in the city and its history. He also very nicely re-started the wi-fi router for me. My room was large with dark... More

Was this review helpful? Yes 1
Antwerp, Belgium
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 3, 2014

I was shown 2 hotels by my escort upon arrival in Santiago de los Cabelleros -- the first one had a pool but was extremely sterile.. Matum has plenty of atmosphere and history, adorned with startling photographs of when it was under assault. One night a water pump or something broke and we had to squish our way up the... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Matum Hotel & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Matum Hotel & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Matum Hotel & Casino

Address: Avenida Las Carreras 1, Santiago de los Caballeros 0, Dominican Republic
Location: Caribbean > Dominican Republic > Santiago Province > Santiago de los Caballeros
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline and Odigeo so you can book your Matum Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Matum Hotel And Casino
Matum Hotel Santiago

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (47)
Viewed
Hotel & grounds (15)
Viewed
Pool/beach area (1)
Viewed
Bathroom (6)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (14)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Santiago de los Caballeros with
any amenities