This hotel was booked at the last minute by a work colleague. For what it is it is vastly overpriced. We each paid £70 a night for B&B in small rooms with limited or no views. I'm not sure the rooms were cleaned that thorougly, the large dead fly on the floor of my bathroom was still there after two... more

I recently stayed at this hotel with a colleague, carers for people with limited abilities. Our trip was enjoyable although the weather wasn't very good. The actual hotel was fine serving good food to suit all, but most outstanding was the attention from staff, their thoughtfulness and willingness to be of assistance can not be faulted more

Stayed three days in May, `07 Was disappointed with standard of hotel. Run down, tired / stained furnishings,Dont know how hotel managed to obtain three stars/ crowns from Scottish Tourist Board, Would definately be aware of this in future. Food was bland and generally tasteless, but .staff were overall helpful, although older staff a bit less so. Note, no lifts... more

Nice clean hotel friendly staff views from the rooms and front lounge are stunning , staff go out of their way to get the guests to mix . breakfast was good. more

OK - the weather was better than you could normally expect in April - sunny and warm. The hotel is 60 seconds from the station. Looks good from the outside but like many Highland hotels, tends to a bit shabby inside. The room was clean, the staff friendly. Only had breakfast but that was of a good standard. Basic bar... more

The West Highland Hotel and Mallaig are at the end of the road from Fort William and provide a magical contrast to the badly-developed Fort William which is a town with nothing whatsoever to recommend it to the discerning tourist. The Hotel is privately owned and well managed. It is a short walk from the West Highland rail line and... more

Booked our room in October '04 for our August '05 visit; confirmed the same two weeks prior. We arrived, checked in, were told there were 2 rooms under our name (which was inaccurate), were given a key, unpacked, and went to dinner. When we returned, we were shocked to walk in on other people in our room. We were then... more