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Innkeeper's Lodge Godalming

4.0 of 5
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The Inn on the Lake | Ockford Road, Godalming GU7 1RH, England
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95 Reviews from our TripAdvisor Community

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Godalming, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The overall experience here is good, though there are a few things to note. Generally speaking, the room was not quite as nice as I'd expected it to be, given the price. It was clean & perfectly comfortable, but for the price I'd expected it to be more luxurious. When I arrived the french windows were slightly open, which given... More 

Helpful?
Thank Stephanie E
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Thanks for taking the time to post your comments. We read every review and try and take all guest feedback on board so we can continually improve. More 

Perth
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband, 10 year old daughter and I recently stayed a night at the Innkeeper's Lodge before flying out of Gatwick (which is an hour away by car). We arrived in the evening and the greeting was extremely friendly from the manager. We stayed in a 'family room', which was a queen bed with a sofabed turned into a bed... More 

Helpful?
Thank veraison
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Thanks for taking the time to leave a review. We really appreciate getting feedback from our guests as it means we can keep improving. More 

Stratford-upon-Avon, United Kingdom
2 reviews
3 of 5 stars Reviewed December 29, 2015

The Inn on the Lake is an extremely nice pub/hotel and the room we stayed in was very modern and clean. I believe the price was very reasonable for the area and the breakfast was very good. However, when we checked in (3.45pm approx Sunday 27th December 2015), we were told that last orders for the bar that evening was... More 

Helpful?
Thank Paul W
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Thanks for taking the time to leave a review. We really appreciate getting feedback from our guests as it means we can keep improving. More 

Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

Check in was easy and the receptionist / bar maid was very friendly, bubbly and informative. Room was very clean, modern and spacious and the bed was really comfy ! Bathroom was also lovely and modern with a great shower. Had the continental breakfast which was a choice of cereal, melon and croissants with jam. It was adequate. I'd definitely... More 

Helpful?
Thank Abbey2010
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

We’re glad you enjoyed your visit, thanks so much for taking the time to leave us your feedback. We hope to welcome you back soon. More 

Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 11, 2015

We stayed at this hotel for 1 night as we were travelling to a wedding. Unfortunately we were unable too access the room earlier than the check in time before we had to attend the wedding. We informed them of the situation as we would not be back at the hotel until late and they gave us the room key... More 

Helpful?
Thank aimee2602
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

I enjoy staying in the Inn on the Lake and so do my colleagues - we use the hotel every so often for work. In my experience rooms are spacious, comfortable and clean, some with rather nice views - a nice solid for star. Food in the restaurant is also a highlight and consistently good - it's clearly a popular... More 

Helpful?
Thank Gina B
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

It’s great to hear you had an enjoyable visit. We look forward to seeing you again soon. More 

Athens Greece
Level Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed November 13, 2015

We stayed four nights. The room was spacious and comfortable. The stairs to the rooms are wide enough but there is no lift (and no-one around offering to help carry heavy cases if needs be). Our experience was very positive because of the sheer exuberance and can-do attitude of the staff (many from Hungary I believe). The bed proved comfortable... More 

Helpful?
Thank AnEnglishmanInGreece
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

We’re really grateful for your comments, thanks for taking the time to leave a review. More 

Southampton, United Kingdom
1 review
1 of 5 stars Reviewed November 10, 2015

We stayed for one night for our wedding aniversary,the check in staff wasnt very helpfull and had to be corrected as gave us incorrect information about our breakfast.. the bed in the room was very uncomfortable, the room was dusty and there was no soap in the bathroom... we had an evening meal the night of the 4th and this... More 

Helpful?
Thank Jon H
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

We’re really sorry we didn’t meet your expectations on your last visit. Thank you for leaving your comments and we’ll pass your feedback on to the team. More 

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Godalming, United Kingdom
Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed October 12, 2015

Our room in this hotel (no 6) was a disgrace. Almost all the curtain hooks were missing from the lace curtains and they did not meet in the middle. The waste bin in the bathroom had a broken lid. The tap on the basin has been broken and repaired with superglue. On our arrival there was no porter to help... More 

Helpful?
1 Thank chartseven
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 29, 2015

From the beginning this was a excellent experience. Our daughter had chosen to get married in a venue with no accommodation. We were able to book out the whole hotel a year in advance and were able to allocate rooms ourselves. Booking staff were brilliant- a special thank you to Charlotte Evans. On arrival the staff couldn't do enough for... More 

Helpful?
1 Thank Liz B
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Thanks for leaving us such great feedback. We’re really glad you enjoyed your visit and we look forward to seeing you again soon. More 

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