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Innkeeper's Lodge Godalming

4.0 of 5
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The Inn on the Lake | Ockford Road, Godalming GU7 1RH, England
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83 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (23)
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Brighton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

Stayed with my wife and son in this beautifully located pub and hotel in Godalming Surrey. Management and staff were very friendly, room was basic but clean and well presented. We had to eat dinner in the bar area as the restaurant was fully booked, but food was delicious and quick which is handy with a 4 year old. Continental... More 

Was this review helpful? Yes
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Thanks so much for your positive comments. We’ll make sure the team receives your great feedback. More 

hong kong
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed July 20, 2015

Stayed here last year and still thoroughly enjoyed it. Lovely room, comfortable bed and modern en-suite. Great staff and very attentive. We love the al-fresco dining area and gardens in particular. Convenient location for Guildford. See you next year!

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Amsterdam, The Netherlands
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 19, 2015

The bar and restaurant look ok, the location is nice, but that is the only positive I have to say. The place must have been redone several years ago, but not much has been done since on the rooms. The room I had was not very clean, i heard noise above my ceiling ( could be mice moving, not sure).... More 

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Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Thanks for your review. We’re really sorry to hear you had a poor experience when you visited. Your feedback is really important to us and we’ll make sure the team sees your comments. More 

Travelers are raving about these Godalming hotels

Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 9, 2015

We stayed in a double room with a sofa bed. The rooms where clean and where rather modern (not too sure why others claim their room was from the 1980's). The beds themselves where not very comfortable and springy, which needs to be addressed. In the bathroom, especially the shower, there was a fair bit of black mould which is... More 

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Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Thanks for sharing your comments with us. Our guests’ feedback is really important to us and we read all our reviews. More 

Devon, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015

Hotel staff are very friendly and helpful and the bar and restaurant area is good. We eat there on a Sunday evening and it was OK but nothing special. Breakfasts each day (we were there 5 nights) were a bit variable. We found that we had to ask for things which were missing (fruit, yoghourt, cups on different mornings !).... More 

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Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

We’re really sorry we didn’t meet your expectations on your last visit. Thank you for leaving your comments and we’ll pass your feedback on to the team. More 

faro
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 30, 2015

great hotel, good bar, nice simple breakfast. would give 4 stars but my family and I had Sunday lunch there, I had the 3 meat Sunday roast, it was awful! the meats were as if the chef had used last weeks leftovers dry, the beef overcooked, cold, the chicken looked like it had been boiled they thrown on the grill... More 

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Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Thanks for taking the time to post your comments. We read every review and try and take all guest feedback on board so we can continually improve. More 

Leighton Buzzard, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 19, 2015

We arrived after a long drive & had to wait to check in at the bar while the bar staff served their customers - no big deal - but not very professional. We were provided with our keys & we booked in for an evening meal. Room was fine & bedding etc all clean. We arrived a little late for... More 

Was this review helpful? Yes
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

We’re really sorry we didn’t meet your expectations on your last visit. Thank you for leaving your comments and we’ll pass your feedback on to the team. More 

Stafford, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 15, 2015

Stayed for 1 night after birthday lunch. The standard of the lunch was very disappointing. A few of us had the lamb roast. When it was served it looked really appetising. The meat was nice and pink so expected it to be tender...its was as tough as leather and very difficult even just trying to cut it. We went elsewhere... More 

Was this review helpful? Yes
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Your feedback is really important to us so thanks for leaving your comments. We make sure we read every one so we know where we can improve. More 

2 reviews
5 of 5 stars Reviewed May 29, 2015 via mobile

Had a room booked but on arrival late rooms had double booked so there was no room the deputy manager Kaye dunningham was absoluty brilliant she phoned round local hotels and found us alternative accommodation she could not do enough for us many thanks

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Godalming, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed May 26, 2015

It's 2030. The pub is overrun with noisy badly behaved children unmanaged by parent and unhindered by staff. Ruined our evening. It's an ok pub these days but not spectacular. And ruined by a lack of attention to detail and staff that care. Sadly.

Was this review helpful? Yes
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Godalming, responded to this review

Thanks for your review. We’re really sorry to hear you had a poor experience when you visited. Your feedback is really important to us and we’ll make sure the team sees your comments. More 

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