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All 1 Wookey Hole hotels

Wookey Hole Hotel

2.0 of 5 Hotel   |   Wookey Hole, Wells, England
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Wookey Hole Hotel
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Ranked #1 of 1 Hotels in Wookey Hole
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Loopy630
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456 reviews from our community

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    70
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210
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

On the whole I am a positive person on Tripadvisor, however on this occasion I can't be. From the beginning it was awful. The tour of the caves over booked with so many people you could not hear any of the tour, therefore it was just a cold slow walk in some amazing caves. The Circus was excellent and the... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We took the kids to see Santa and it was brilliant the children loved every minute of it! The food was brilliant value for money and it was overall a fab day out. The staff were lovely they couldn't do enough to help. Definitely worth a visit

Was this review helpful? Yes 1
Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a fantastic day at Santa land and then just popped over the road to rest. Great location, good value and nice and clean. Will be back next year for the same fantastic stay. Worth being onsite as it makes it less stress with 2 young girls

Was this review helpful? Yes 1
Conwy, United Kingdom
1 review
5 of 5 stars Reviewed November 13, 2014

Stayed the night for the Shepton Mallet Carnival 2014 checked out the competition prior to booking and found this hotel to be by far the cheaper, Wasn't sure what to expect but the pictures all looked good and the Site Wookey Hole is well known so decided to give them a try. Drove from North wales so needed to be... More 

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Downderry, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed November 9, 2014

Stopped at this hotel on Saturday 9th Nov, never again. Staff at check in and check out really need to be trained in customer service. The Bistro staff,only one on was rude and unhelpful when my Granddaughter asked if she could have an adult size portion of macaroni cheese she was met with no, you can have two children portions... More 

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Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

We stayed here for the night for the 1920s murder mystery adult themed night had such a good night and met some nice people. The characters were good and the food on the night wasn't too bad bar was open all night in the hotel aslong as you weren't to noisey.

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devon
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 7, 2014

We went in half term and the hotel was really clean and comfortable. Staff were very friendly. The queuing was awful to get into the attraction and they refused to accept my valid tickets from Amazon so I had to pay again. Amazon said they should have accepted as perfectly fine. Another awful queue to get into caves and the... More 

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 6, 2014

The hotel was fairly average though clean, nothing more to say about the accommodation. However, Captain Jacks restaurant was utterly terrible. Over priced, no atmosphere, smelled unpleasant, offered reheated stodge. The menu was uninspiring and we didn't feel comfortable from the off so we only fed the kids (they were excited by the gimmicks). To be honest my partner and... More 

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Top Contributor
50 reviews 50 reviews
46 hotel reviews
250 helpful votes 250 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

Stayed here for a couple of nights last week - I couldn't fault it. The staff were pleasant - especially one of the ladies on the reception - I don't know her name -(the one who managed to turn the computer screen upside down!) she was lovely and an asset to the hotel. Never ate at the hotel so can't... More 

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West Bromwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 2, 2014

Took grandchildren for an overnight stay for Halloween party, kids loved it, plenty to do, staff really helpful, room clean and tidy. You walk just across the road to the caves and the attractions. Excellent kids circus there, and play areas. Really good Halloween party and meal. Plenty of choice for breakfast . Would defiantly book again for a themed... More 

Was this review helpful? Yes 1
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Additional Information about Wookey Hole Hotel

Address: Wookey Hole, Wells, England
Location: United Kingdom > England > Somerset > Wells > Wookey Hole
Price Range (Based on Average Rates): $
Hotel Class:2 star — Wookey Hole Hotel 2*
Number of rooms: 58
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Also Known As:
Wookey Hole Hotel Wells, Somerset

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