I would question the fact that this Inn has a 4 star status ? I do not understand how ? The twin room which allowed Dogs... I actually thought was just for the Dogs ! The room was like a shoe box... one outside wall with two drafty windows, overlooking a road with an attractive stairwell for scenery ! The... more

When we booked this expensive 4 star hotel, I thought it was pricey but thought maybe it was something special. When we arrived we were greeted by a young man who was welcoming and appeared interested in his role. However when we arrived at the double room (no 1) it was small and only fit for a single bed. When... more

Our room was clean and comfortable, we were in the attic and the sloping roofs caused some problems for my 'over-tall' husband. We started a long distance walk (the Cleveland Way) from this hotel and they allowed us to leave our car there fro 10 days. The breakfast was lovely and our room overlooked the square. more

Due to unforseen circumstances we needed to stay a further day in Helmsley at the end of our stay in other accomedation. We were initially delighted to be able to secure Saturday evening at the Crown (£120). Later in the week we were called and advised that our room had been double booked and that they were unable to acommadate... more

A family group of us stayed here for one night and enjoyed our stay very much. The rooms in the barn are especially spacious and comfortable, but those in the main part of the hotel found their beds very comfortable too. Breakfast was delicious; most of us went for the full English, but there was a good choice of all... more

A very friendly hotel with a cosy bar selling good value and very tasty food with an ambience and cosiness to make all feel welcome. The Crown has become our venue of choice whenever visiting Helmsley. more

The place was freezing. When we complained the heating went on for a very short time and then off. People were eating breakfast (satisfactory) with top coats on. Shower didn't work, they couldn't light the lounge gas fire. The single felt blanket meant you froze in bed. No duvets. Our party of 4 cancelled the rest of the holiday and... more

We stayed at the Crown for one night and payed £10 each for two small well behaved dogs on top of the £90 B&B rate, only to be told on arrival that they were allowed nowhere in the hotel other than an area laughingly called the conservatory, which was next to the foul smelling gents toilets, as was our room!... more

We did not stay in the hotel but went with friends for lunch between Christmas and New Year. It was the worst eating out experience we have ever had. The hotel showed astonishing greed as they opened every room they had to diners even though they did not have the staff to cope with them. All monies were taken in... more