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All 4 Helmsley hotels

The Black Swan Hotel

4.0 of 5 Hotel   |   Market Place, Helmsley YO62 5BJ, England
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Ranked #1 of 4 hotels in Helmsley
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Lou Lou B Leeds
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643 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • German first
  • Any
English first
Top Contributor
121 reviews 121 reviews
48 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed yesterday NEW

Visited for the husbands Birthday. Had opted for a package which included champagne chocolates and Strawberries- champagne was waiting in our room when we arrived along with the 4 ?? Strawberries and I think 4 chocolates. My friends were on the same package though for whatever reason nothing had been put in their room- but a quick visit to reception... More

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Great Ayton, United Kingdom
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

1st anniversary , we decided to try the black swan after passing it so many times..... Can't recommend highly enough , check in smooth & efficient everything u want. Sitting out side (weather was boiling) table service nice , friendly and helpful. Bar area inside, immaculate with helpful bar staff and a pleasant atmosphere. We had a table in the... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Myself and husband have stay in many hotels but we must say The black swan was something else. What an experience we had from the moment we arrived to the second we left. Really was 5* service! We came for a small celebration for my partners birthday. The hotel itself is beautiful the gardens where also stunning! * Great staff... More

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Birtley, United Kingdom
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel Saturday 19th July, as a party of four, to celebrate my wife's birthday. The hotel is extremely pleasant and occupies a perfect location in the center of Helmsley. My wife and I have stayed at many similar hotels in Yorkshire and without doubt The Black Swan has been the very best of them all, it... More

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12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancée and I stayed at The Black Swan this weekend. Helmsley is such a beautiful place and The Black Swan made the whole visit so much better. The hotel and garden is beautiful, although the room was very very warm last night! The highlight of the stay was the restaurant. The dishes we had were sublime. The food was... More

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Bishops Stortford, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago via mobile

My room was OK and the staff were excellent. My stay for two nights included dinner but I went a la carte as the fixed menu was a bit dull, still the cheese trolley didn't include any local or even English cheeses, food very good otherwise and wine also.

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Rotherham, United Kingdom
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel overlooking the Market Square in Helmsley. Initially we were a little concerned it may be too noisy for us as we usually like the peace and quiet of the countryside. However, our concerns were unfounded. We were shown a couple of rooms to choose from and opted for a lovely large room with French windows.... More

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Newark, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

A couple of months ago I wrote a negative review of this hotel when I tried to make a booking. I thought it was fair to provide an update. I have since stayed overnight at the Black Swan where I enjoyed excellent service throughout my stay. We arrived in time for afternoon tea served in the lounge, which was delicious,... More

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12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Whenever my dog and I visit Helmsley, we always pop into the Black Swan for a coffee. Dogs are welcomed there and my dog also got liquid refreshment without me asking. We sat in the very comfy lounge and watched the world go by. Lovely polite helpful staff

Was this review helpful? Yes 1
20 reviews 20 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in Helmsley to find the place overrun with bIkers. This didn't bode well for the day / night. But out for a few drinks and the atmosphere was great, yes lots of drunken revelry but all good natured and by 5pm the market square was almost empty. Back to the Black Swan, a quick shower and aperitif in... More

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Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Black Swan Hotel 4*
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England

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Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
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Official Description (provided by the hotel)
Located in one of Yorkshire’s prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, the Black Swan provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 
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