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The Black Swan Hotel

Certificate of Excellence
Market Place, Helmsley YO62 5BJ, England
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The Black Swan Hotel
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The Black Swan Hotel
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805 reviews from our community

Traveler rating
    475
    178
    82
    43
    27
See reviews for
70
565
10
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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  • English first
  • German first
  • Any
English first
  • All months
    (805)
  • Mar-May only
    (211)
  • Jun-Aug only
    (220)
  • Sep-Nov only
    (207)
  • Dec-Feb only
    (167)
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Colchester, United Kingdom
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just back from 3 nights in at the Black Swan. All the staff were charming and seemed to us to be particularly well-trained. Breakfasts delicious and served in very timely fashion. We also ate dinner on one evening and it was superb. Very comfortable bedrooms, although the pillows are a bit firm and high for our taste.

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Baildon, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband treated me to an overnight stay at The Black Horse Hotel as a birthday gift. I had been wanting to stay here for some time after seeing it featured regularly in Yorkshire Life magazine. It did not disappoint. We had a lovely feature room at the front of the hotel. It was very clean and comfortable with a... More 

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Bradford, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we were bought an overnight stay in this hotel by my daughter in the form of a groupon voucher..... we were in for a treat. Arrived to brilliant sunshine, so made the most of the weather and sat outside the black swan with a few drinks from there well stocked bar and soaked up a few rays. when we checked... More 

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Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for one night on the hotels spoilt for choice offer. We began with a wonderful champagne afternoon tea in the hotels tea rooms. After walking this off around town we returned to our room, number 15 a feature room to get ready for dinner. Our room was very spacious and comfortable with a lovely... More 

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Belfast Northern Ireland
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Did you ever find somewhere that was so good that you were almost afraid to put a review on trip advisor in case you couldn't get a room the next time you wanted to stay? That's how we felt about the Black Swan in Helmsley The food was superb - every dish had an amazing flavour. I've really never had... More 

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gateshead
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

stayed here very recently with my wife 1 night bed /breakfast we were given room no2 excellent room but you had to climb up 2 sets of stairs bed comforftable but bath very small in length not good did not have dinner here dined out breakfast the next morning a challenge ordered bacon sausage mushroom fried egg breakfast arrived fried... More 

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Wakefield
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just back from two wonderful nights at the Black Swan at Helmsley. From the moment we arrived we were made to feel very welcome and evan more our dog was welcomed too he was treated just like a guest. The receptionist was a delight as were the team in the bar and lounge area. We haven't been for a while... More 

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North Yorkshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were fortunate to receive a nights DBB at this hotel as a gift. What a wonderful hotel. Super rooms and the food was excellent. Staff very friendly and efficient. The only downside for us personally was the guests dogs which were allowed in the bar and lounge…..not good when allergic!

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Betws-y-Coed, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed but one night, the food was fantastic and the bar area very nice, clean and relaxing. The room was OK but not what I would have expected, a few tired fixings & fittings and could have used a new carpet but other than that it was good.

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Cumbria
Top Contributor
57 reviews 57 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I haven't stayed at this hotel for some years and there is always the fear that when you go back somewhere it will not be quite the same. However, I needn't have worried because the Black Swan is just as good as it ever was and in some respects better. The standard of housekeeping and room furnishing is high, the... More 

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Amenities