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The Black Swan Hotel

4.0 of 5 Market Place, Helmsley YO62 5BJ, England
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Certificate of Excellence 2014
The Black Swan Hotel
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The Black Swan Hotel
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717 reviews from our community

Traveler rating
    412
    160
    77
    43
    25
See reviews for
63
498
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (717)
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Kingston-upon-Hull, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I took my husband for his birthday. We had stayed before and enjoyed it, but this time was even better. There is a new French chef whose food is a good as in some Michelin starred restaurants we've visited. Accommodation was lovely as ever. It's not cheap, but worth paying for a special occasion. I had complained about the cheesy... More

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Callington, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

After seeing a special readers offer in a magazine I subscribe to, I was eventually able to book 2 rooms, but I really had to fight for it. I was apprehensive about our stay due to this hassle, BUT everything at the hotel was wonderful. Pleasant reception staff, great rooms, delicious food and attentive service in the bar. Breakfast was... More

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York, United Kingdom
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Black Swan is for one of those special nights away. I took my partner for a stay on Saturday night for her 40th birthday, first night away from the little ones in 7 years, so I think we deserved a treat, and it certainly was. The whole package is really fantastic, from the very attentive staff who are very... More

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Leicester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in pouring rain and were greeted and made welcome by the excellent reception staff. Our room was well appointed and comfortable with all the amenities we could wish for. The atmosphere in all the public areas was cosy and comfortable with log fires burning in the lounge and bar. We had an excellent light lunch in the 'Tea... More

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York, United Kingdom
Top Contributor
60 reviews 60 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is many years since I stayed in the ex Forte Hotel and Lord Forte would be delighted with it as it is today! We visited with friends on a Friday night with a wedding party going on, always difficult to manage but here managed perfectly, them and us. Good reception and so it continued, excellent polite staff, many from... More

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York, UK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just returned from a weekend at The Black Swan with my husband, which consisted of a friend's wedding and then a day/night alone enjoying a peaceful child - free weekend. The rooms are comfortable and classic although the bathrooms maybe a little tired. The breakfast options were good and consisted of lots of local produce, well cooked and... More

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York, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for my father in laws 70th birthday. My wife and I had visited back in 2009 and the hotel has not lost any of it's charm. We booked the 7 course taster menu and at the last minute decided to go with the drinks package to compliment the food. I am so glad that we did this... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Visited this hotel on a two night autumnal deal, this hotel is spotlessly clean in every area, the room we stopped in was a standard room has we took our dog with us but still was very nice. Check in was very quick the staff were very pleasant . The best was yet to come ! First champagne cream tea... More

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Myself and my husband stayed here for the first time recently and the hotel exceeded our expectations. The staff were wonderful. Our room was fabulous and the food was first rate. Looking forward to returning soon ☺

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I treated my wife recently to an overnight stay here and it was brilliant!! The room was beautiful,the staff were helpful and friendly. The gallery and tea room was excellent service and fantastic food!! Plus the little town of Helmsley is great for all the one off delis and boutique shops. Well worth the trip!!

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Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England

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