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All 4 Helmsley hotels

The Black Swan Hotel

4.0 of 5 Hotel   |   Market Place, Helmsley YO62 5BJ, England
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79%
Ranked #1 of 4 hotels in Helmsley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jethie85 London, United Kingdom
  • Reviews (633)
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  • Amenities
  • Room tips (144)
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633 people have reviewed this hotel

Traveler rating
    353
    146
    70
    39
    25
See reviews for
51
445
8
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • German first
  • Any
English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel yesterday and were very pleasantly surprised. The room was beautifully decorated and clean, there were molten brown toiletries in the bathroom and fresh coffee in the room. The staff were very friendly and the hotel itself was charming, full of character and very clean. I really cannot fault anything. We stayed in room 47, which... More

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York, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We held our wedding at the Black Swan on 24th May, I don't even know where to start with how amazing this venue and it's staff are! The wedding co-ordinator Nicola is just fantastic, I'm a very organised person (hopefully don't read this as crazy bride!) and like to have a lot of lists. Nicola just understood exactly what we... More

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Newcastle, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife booked us into The Black Swan to celebrate by 54th birthday & we stayed on Saturday & Sunday on a dinner bed & breakfast basis. From the moment we arrived the staff were great, friendly & funny. We were given a room upgrade in the oldest part of the hotel (Room 2 on the top floor overlooking the... More

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Wetherby, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We have used the Black Swan for over 40 years and keep going back. On this occasion we took advantage of an offer of dinner with a three course evening meal (different wine with each course) and an overnight stay with breakfast. The staff are always friendly and helpful and the food was exceptionally good. Our only complaint was that... More

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Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed at the Black Swan for one night in May. The hotel staff were very friendly and welcoming and our room was beautiful, in a quiet location overlooking the very pretty garden. The quality of furnishings was excellent and it was great to have the luxury of Molton Brown toiletries. We had a perfect stay, including... More

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed there for a one night, cream tea, dinner, bed & breakfast experience. I have to say from the moment we got there to the moment we checked out we were treat like royalty. We arrived a little later than planned making cream tea difficult as we had our dinner booked for 7.15. We were asked... More

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Kingston-upon-Hull, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is the 2nd time that I have stayed at The Black Swan and on both occasions (both were birthday celebrations) I couldn't fault the hotel, the staff and the food. This time we stayed as part of a meal deal, inc 6 course taster meal, a room with 1/2 bottle of champagne and strawberries and full breakfast. Also with... More

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Preston, United Kingdom
Top Contributor
114 reviews 114 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a function with friends. The hotel has a wonderful walled garden and relaxing public spaces. Rooms need a little updating but very acceptable. Food at dinner and breakfast was excellent. Very friendly staff but found them a bit disorganised eg had to beckon a member of staff to order breakfast after waiting a little too long and... More

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Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had an amazing one night stay! Food was outstanding and topped of by exemplary service. Our waiter at dinner was a shining example of his profession, as was the older gentleman in the bar. Staff conduct themselves with a balance of professionalism, friendliness and humour that is hard to achieve, let alone maintain when working such long hours. Many thanks... More

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Manchester, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Black Swan is excellent. We stay at a lot of hotels and noting that staff are friendly and professional should and mostly is standard. Black Swan's staff are an order of magnitude better than anywhere I can remember. The service is brilliant. We had a great lunch in the peaceful garden's at the back. Then in the evening partook... More

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Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Black Swan Hotel 4*
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in one of Yorkshire’s prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, the Black Swan provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 
Number of rooms
45

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