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The Black Swan Hotel


The Black Swan Hotel
Hotel class 3 of 5
Market Place | (formerly "Macdonald"), Helmsley YO62 5BJ, England
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Traveler Reviews

57% Recommend
3.5 of 5 stars 34 reviews
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3 of 5 stars
primrose68 2 contributions
Devon
Jun 25, 2009 | Trip type: Solo travel
0/1 found this review helpful

After looking forward to my visit to this well recommended hotel, try as I might, I found it difficult to understand what all the fuss was about. My journey to my room (at 2.30pm) took me past stacks of dirty sheets - not a very welcome sight...surely they could have been taken from the room and placed in laundry bins... more

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2 of 5 stars
snowyengland 2 contributions
england
Jun 21, 2009 | Trip type: Friends getaway
1/2 found this review helpful

my friend and i have just returned from one of the special breaks that his hotel has advertised. it was chosen due to the location and its wonderfull web site. This hotel has been a massive disappointment. we arrived and were met by james who couldnt have been more helpfull and polite. we were allocated a room on the first... more

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1 of 5 stars
grumpoldwoman 3 contributions
west midlands
Jun 19, 2009 | Trip type: Couples
0/1 found this review helpful

My husband and I and my small dog, Ihave just returned from a four night Midsummer Madness Break, and boy, what a dissapointment. When we arrived at the reception, and shown our room, on the second floor, facing a busy alley way!!! I was somewhat annoyed as we had brought my dog on the break with me, we had booked... more

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4 of 5 stars
delacourt 43 contributions
Bidford-on-Avon
Jun 13, 2009 | Trip type: Couples

Spent two nights at the black swan on a food lovers break 10-12 june 2009, at a cost of £360, but this included a bottle of champagne on arrival, upgraded room if available ( which it was) dinner from the set menu on one night and the tasting menu on the other. The hotel is situated in Helmsley Market Square,... more

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2 of 5 stars
ExpressGuy 1 contribution
London
Jun 6, 2009 | Trip type: Couples
1/2 found this review helpful

My wife and I booked the Food Lovers 2 Night Break via the internet. We arrived on Wednesday afternoon 3rd June, in our hire car, having travelled around Yorkshire for the previous 5 days. The hotel car park is located at the rear and is open to all and sundry. Surely it should only be for hotel residents and their... more

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3 of 5 stars
charlie1960 10 contributions
UK
May 16, 2009
1/2 found this review helpful

Good Food (see later) but average accommodation, needs revamping, staff are very friendly and attentive, didn’t see and senior hotel staff, great location for exploring, I would recommend the Oak and Feather for a great pint, the Oak more modern and lively, with a good selection of cask beers and good quality food. The Black swan is rather expensive (£3.50)... more

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5 of 5 stars
einstein_1964 1 contribution
East Yorkshire
Apr 17, 2009 | Trip type: Couples
4/5 found this review helpful

We'd been looking forward to our night away at The Black Swan for a while - we knew we were in for a treat but boy, does this hotel deliver. So, let's start at the beginning, check-in was welcoming, swift and low key, which is ideal. I don't want fanfares and a whole bunch of instructions to commit to memory... more

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5 of 5 stars
JessieWindermere 6 contributions
Windermere
Mar 22, 2009 | Trip type: Couples
2/2 found this review helpful

My husband and I recently spent two nights at the Black Swan as a break away from the stresses of life, my husband had recently had a minor stroke. We did not want to travel too far but wanted a change from the Lake District where we live. We took advantage of a brilliant break rate which included dinner each... more

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3 of 5 stars
Jimmyfantastic 1 contribution
London
Mar 6, 2009 | Trip type: Couples
0/2 found this review helpful

I was recommended the Black Swan Hotel by a friend who had a very nice experience last year and I decided to go up to Helmlsey with my wife to refresh ourselves. On arriving at the hotel we were met by a slighlty rude receptionist who didn't really make our first impression of the hotel a pleasent one, undeterred we... more

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5 of 5 stars
audiman7 1 contribution
Newcastle Upon Tyne
Feb 23, 2009 | Trip type: Couples
2/2 found this review helpful

Just got back from a 1 night stay at the Black Swan and I have to say that my partner and I had a great stay. We arrived into Helmsley around 3pm and as we entered the sunny market square we were greeted by the hotel, slap bang in the centre of it all. We managed to get parked (FREE)... more

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The Black Swan Hotel Address

Market Place | (formerly "Macdonald"), Helmsley YO62 5BJ, England