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The Black Swan Hotel

4.0 of 5 Market Place, Helmsley YO62 5BJ, England
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Certificate of Excellence 2014
The Black Swan Hotel
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The Black Swan Hotel
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729 reviews from our community

Traveler rating
    420
    162
    78
    43
    26
See reviews for
63
510
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have just returned for another greta visit to The Black Swan.Service,amenities, food and the overall package is very hard to beat anywhere and we have tried! Our regular retreat for a special occasion or just to get away from things.

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York, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The good olde country inn that I last visited oh, so many years ago has undergone a transformation & become a 'boutique hotel'. The frontage now spreads westwards to the churchyard, on the north side of the idyllic, nay 'Hollywood' pretty market square. Parking can be permitted on the front cobbles, or hidden away behind the hotel. Our room turned... More 

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Newcastle upon Tyne, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My partner and I stayed at the hotel for his birthday last Saturday night. We tried to make a reservation at the restaurant for 8.30 but due to availability we could only get a table at 8.45. We arrived at the resturant on time, where we were asked if we would have a drink at the bar as there was... More 

Was this review helpful? Yes 1
Newport, United Kingdom
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided on a night away and the Black Swan was the place for us. After arriving at 3 our room was ready and it was perfect for a one night stay. We strolled around Helmsley which was very picturesque and lovely with the Christmas trees all around. We settled in the lounge by their fire and the bar staff... More 

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east yorkshire
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

our children treat us for a night at the black swan for my husbands birthday. we arrived early, but we were booked in, our room was not quite ready, so our bags were looked after and where taken to the room when it was ready, while we explored Helmsley, from walking in to leaving the staff were amazing. So friendly.... More 

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Leeds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My partner and I had a fantastic night away at the Black Swan. The hotel was warm and welcoming with cosy log fires and a nice ambience. The staff couldn't do enough to help and the evening meal was AMAZING! If I could critique anything it would be the size of the bedroom. I don't feel the price reflects the... More 

Was this review helpful? Yes 1
Huddersfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

We love North Yorkshire and stayed at some great places. However, the standard of service and overall friendliness of ALL staff was exceptional. It would also be remiss of me not to mention the cosy atmosphere and fabulous food (best breakfast ever). Highly Recomended

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Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a 3 night stay at the Black Swan Hotel what can I say this Hotel is excellent and the staff are so professional yet very friendly and helpful. The moment we arrived we knew it was going to be special from the welcome we received at Reception quick friendly check in and cases carried to... More 

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Warwickshire, United Kingdom
Top Contributor
57 reviews 57 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had heard a great deal in anticipation of our stay at the Black Swan so I was somewhat excited when we arrived. Our room was ok although the bathroom was in need of a little tlc here and there. We had friends who drove over from Catterick for Dinner. Drinks in the bar beforehand by the roaring log fire... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We arrived on a very wet Saturday, in a somewhat gloomy mood. That all changed when we snuggled down in the lounge in front of a roaring log fire...which our dog decided was better than being at home. Very attentive service, great food, coupled with the fact that we could take our dog with us, made for a great weekend,... More 

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Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England

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