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The Black Swan Hotel

4.0 of 5 Market Place, Helmsley YO62 5BJ, England
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Certificate of Excellence 2014
The Black Swan Hotel
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The Black Swan Hotel
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705 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
235 reviews 235 reviews
45 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our stay followed enjoying the Taster Menu and rounded off a perfect visit. The ground floor is quirky with a maze of charming lounges & bars. I have to admit I turned right instead of left at one point, and landed up as an uninvited guest at a Wedding Reception! The bedroom was very comfortable and overlooked the very pretty... More

Was this review helpful? Yes 1
Halifax, United Kingdom
Top Contributor
70 reviews 70 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It was ten years ago since my last visit to The Black Swan and the experience was just as good! This is a lovely old hotel with much character in a popular North Yorkshire town. We were in a party of ten and had a meal together in a private room, which was lovely. The service was impeccable throughout. My... More

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Wigan, United Kingdom
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent one night at the Black Swan. It is not cheap, but as a special treat really enjoyed it. Very clean and good decor. Crisp white bed linen, molton brown toiletries, big white fluffy towels and bath robes, tea and coffee making facilities. Staff very attentive. Breakfast had an good varied choice. We did not dine in the restaurant as... More

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Ormskirk, United Kingdom
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We've been going to the Black Swan for more than twenty years, it's in a great location and although some of the rooms are a bit tired, they are a good size and comfortable and the housekeeping service is very good. Our most recent visit (the second in 2014) was their "Autumn Indulgence" deal which comprised two night’s dinner bed... More

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Senior Contributor
38 reviews 38 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice restaurant, great atmosphere, attentive staff, good choice of food, well presented. Extensive wine list. Menus however had lots of price supplements. Need to book well in advance. We arrived at 7 PM to find the lounge area full.

Was this review helpful? Yes 1
United Kingdom
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

We were a tad disappointed with this hotel which charges a very high rate for it's rooms. Are they worth it ? Well, to be honest we really liked our room. It was quite modern but with an olde worlde undercurrent ( if that makes sense). We also liked the bar, restaurant and lounge areas but the food really let... More

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Wakefield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

After several visits to the Black Swan I must say that the consistency of standards are most impressive. The staff are always attentive and friendly and nothing seems too much trouble for them . The hotel gets the combination of essential country/ modern facilities just right. The rooms are rustic , there are low beamed ceilings in some , creaking... More

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York, United Kingdom
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for2 nights. Bedroom very good, excellent big bed, lovely bathroom. Towels really thick and fluffy Overlooking the gardens. Even had our own teddy bear and a turn down service. Staff amazing. Breakfast very comprehensive, smoked salmon, smoked haddock available at no extra cost. Will definitely be going again.

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Wakefield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have just returned from another great stay . Again the staff and the service was excellent we had dinner both evenings with some lovely food on offer, all in all a great hotel in a great location.Well worth a stay if your in this part of Yorkshire.

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St. Albans, United Kingdom
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having stayed at The Black Swan before, we booked in for 4 nights with 4 others on a dinner included deal. The rooms and the services were fine but the place is gloomy - so much so that it’s hard to find enough light to read the papers let alone the menus. About the menus – all 4 nights we... More

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Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England

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