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The Black Swan Hotel

Certificate of Excellence
Market Place, Helmsley YO62 5BJ, England
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Best prices for: 1 room 1 guest
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The Black Swan Hotel
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842 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taunton, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed today NEW

Excellent location right in the center of this pretty little village. Comfortable accommodation but bedroom situated a long way from reception especially with cases to carry. bed comfortable and breakfast good. Restaurant very expensive so ate out.

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East Yorkshire
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Had the most wonderful experience at the black swan today, all the staff we encountered were friendly and extremely helpful. The afternoon tea was delicious and my dog appreciated his bowl of iced water. Thank you all, we will look forward to a return visit in the future.

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Leeds
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

After a weekend trip to visit Castle Howard and York, I found this little place in the town of Helmsley, a quaint but charismatic place with a few historical sites within a stones throw. The hotel was certainly easy to find with useful parking at the back that was surprisingly busy (possibly due to a wedding on the day). The... More 

Was this review helpful? Yes 1
East Riding of Yorkshire, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently chose the Black Swan, as a convenient location to stay while attending a wedding. Our room was spacious and well decorated with quality furniture, television, and a very comfortable bed, The on suite facility was good, but the shower was over the bath. Other rooms offer different facilities, but you need to book well in advance, as it... More 

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Huntingdon, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed two nights in Helmsley at the Black Swan and were thoroughly impressed by the quality of the room, the hotel, the service and the amazing gardens. Helmsley is a beautiful small town on the edge of the North Yorkshire moors. It remains picturesque and welcoming whilst having just about everything you might need, plenty of shops, good access,... More 

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Liverpool, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited with my husband this last weekend. Beautiful setting, lovely room, very attentive and friendly staff, felt really looked after, nothing was ever too much trouble for them. Big thank you to everyone at the Black Swan Hotel, you certainly know your stuff and how to provide great customer service and hospitality. We have thoroughly enjoyed staying with you.

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This was once the flag ship of Helmsley, sadly no more. The attempts to modernise it have left it feeling soulless. Perfect position still but most of it felt like a travel lodge. We didn't eat so maybe the food is marvellous

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Darlington, Co Durham, England
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited yesterday with 4 friends. Two of us had walked from The White Horse at Kilburn and had met the other 3 at Rievaulx Abbey before walking to Helmsley in torrential rain and then bright sunshine. We were hardly the best dressed in the tea room but we were welcomed nonetheless. Our booking was for 3pm and we arrived a... More 

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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

First time visit to Helmsley, even though it is only an hours drive from where we live, great little market town, lots of interesting shops but the jewel in the crown has to be The Black Swan Hotel, the staff are very professional but also very friendly, we had the afternoon Chamagne tea, and all I can say is, not... More 

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Still here when writing as I think it's a bit of a let down for what you pay for. All the stars they have must be for the food as the bedrooms and the bar area are very tired and I am sure with what they charge they can afford for some updates on dirty furniture and badly set out... More 

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