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The Black Swan Hotel

4.0 of 5 Market Place, Helmsley YO62 5BJ, England
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Certificate of Excellence 2014
The Black Swan Hotel
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The Black Swan Hotel
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743 reviews from our community

Traveler rating
    430
    165
    78
    43
    27
See reviews for
65
520
10
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ripon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We wanted to get away for the night, but not drive far. Helmsley is a delight and only half an hour away so I phoned the Black Swan and yes: they had a room on a fixed, dinner, bed & breakfast basis. An hour later we were checking in. The Swan describes itself as a 'Luxury, Boutique Hotel'. It is... More 

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Alfreton, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My Wife and I were given a gift of a weekend away and stayed for the night at The Swan in Helmsley. The hotel management were very friendly and helpful, the room was lovely and Helmsley was such a lovely place to visit. The management recommended a bistro in town which was excellent although we were spoiled for choice. The... More 

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Top Contributor
71 reviews 71 reviews
68 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed with my wife as part of our Wedding anniversary celebration. Helmsley is a brilliant small market town and the Swan is part of its atmosphere and ambience. We had lovely room overlooking the square which was individual and very comfortable. Bar and fire area great and food was lovely. The service is really friendly and helpful. Really enjoyed it.

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Yorkshire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

You expect hotels to up their drink prices but the Black Swan in Helmsley takes this expectation to a whole other level, it's a rip off. The Feathers Hotel however which is just across the road is a lovely little pub, friendly, helpful staff and far more reasonable prices.

Was this review helpful? Yes 1
Accrington, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We enjoyed a lovely two-night stay at The Black Swan. The room was spacious and the views over the town square were terrific. Evening meal in The Gallery was superb, made all the more enjoyable by the knowledgable and pleasant staff, especially Thomas. Breakfast didn't match the standards set by the evening meal but was still good. Overall, a superb... More 

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Bridlington
Top Contributor
170 reviews 170 reviews
46 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 1 week ago

Had afternoon tea in the tea room and a champagne afternoon tea. Prices were on the high side for what you got, although the quality was all there. It was 19.95 for the standard afternoon tea or an extra £10 for champagne. Sandwiches were fresh and varied but a little short in supply. The addition of a lemon posset was... More 

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North Yorkshire
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was a very special NY's Eve. The whole evening from start to finish was just perfect.Special mention to the staff, food, fireworks at midnight etc. Everyone and everything excelled beyond expectation.

Was this review helpful? Yes 1
Warrington, United Kingdom
Top Contributor
63 reviews 63 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night with family attending a wedding and took advantage of a room service meal which was excellent and with no extra charge. Breakfasts were waiter service and everything was delivered piping hot, flavoursome and sufficient to set yourself up for the day. Low beams and roaring fires in public areas were lovely. Bedrooms were spacious, clean and complete... More 

Was this review helpful? Yes 1
Malton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we had our wedding here back in november and could and could not fault this hotel for the service we had.a great venue with friendly staff and our wedding organiser Nicola was second to none.the hotel lends itself to a winter wedding with the cosy rooms with open fires and the food was excellent all round

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North Yorkshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked for 1 night's B&B as we needed to attend a family event and didn't want to be driving afterwards. We arrived at the hotel early, before our room was ready and the friendly reception staff were extremely helpful, offering to store our bags and take them to the room when it was available or even swap us to... More 

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Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England

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