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The Black Swan Hotel

Certificate of Excellence
Market Place, Helmsley YO62 5BJ, England
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The Black Swan Hotel
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874 Reviews from our TripAdvisor Community

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Traveler rating
    518
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    87
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (874)
  • Mar-May only
    (226)
  • Jun-Aug only
    (274)
  • Sep-Nov only
    (207)
  • Dec-Feb only
    (167)
All months
North Yorkshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My son got married at the Black swan (to his wonderful now wife), the wedding was amazing, The Black swan staff were amazing, the venue was amazing , Perfect venue, the garden area was stunning. We stayed in room 16 which was out of this world , a mini suite with a sitting room overlooking the church and graveyard (spooky)... More 

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Yorkshire, United Kingdom
Level Contributor
65 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an old pub that that has charm and has been cleverly converted into a boutique hotel with fine dining in its restaurant. The rooms are tastefully furnished, you get Molton Brown toiletries, the furniture is good quality, the bed is very comfortable and the surrounding areas are beautiful. Where can you stay at an affordable price and get... More 

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Aylesbury, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I booked a room at this hotel today as it looked lovely, the menu sounded delicious and I thought it was five minutes from the holiday camp my disabled son was staying in. I accidentally got the camp muddled up with last years camp and actually he is staying 4 hours drive away!! I rang up the hotel and told... More 

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Todmorden
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This marvellous small hotel in such a lovely area was recommended by friends, and you cannot believe how these recommendations were brought true. I find it difficult to fully explain the small details of the visit, that really went to make this one night stay so wonderful. The staff, rooms, meals and location of this hotel made everything so special.... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Fantastic stay at the Black Swan this weekend. The hotel is very comfortable and the food is stunning! I took my husband for his birthday and there were so many little touches from the hotel that made us feel special. Thank you!! The food in The Gallery restaurant was outstanding!!

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Dubai, United Arab Emirates
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for two nights in July for a family celebration for my Father -in laws 90th. From intital and ongoing contact with Kimberley the events coordinator we were delighted with the personal and proffesional approach to planning the event. We had three meals in private dining rooms which were flawless, as was breakfast every morning. Our room looked over... More 

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Loved our visit and stay at the Black Swan. We stayed for one night and will return with friends. Fantastic meal - 9 course - highly recommended. The lamb course was tremendous and we were delighted to have the matching wine flights with the meal. Great accommodation and a great breakfast. The staff were excellent and our room was very... More 

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Black_Swan_Hotel, Guest Relations Manager at The Black Swan Hotel, responded to this review

Thank you for your lovely comments, we are delighted you loved your stay and particularly enjoyed the Tasting Menu, and we look forward to welcoming you and your friends back to the hotel soon. More 

Yorkshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

After considering the eateries in Helmsley my companion and I wanted a proper meal. The service was excellent and unobtrusive, the Thai curry delicious and the portion just a sensible size (not overwhelming). The atmosphere was civilised, quiet, relaxing.

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Black_Swan_Hotel, Guest Relations Manager at The Black Swan Hotel, responded to this review

We're really pleased to hear that you found the service to be excellent and the food to be delicious, and we hope you'll choose to visit us again in the future. More 

Bridlington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Having stayed a number of times at the Black Swan in Helmsley, I am pleased to say that the standard of this hotel is extremely good. The hotel is in the center of the market square, giving easy access to the local amenities, if anything the square is exceptionally busy over the weekend and a regular haunt for gatherings of... More 

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Black_Swan_Hotel, Guest Relations Manager at The Black Swan Hotel, responded to this review

Following your recent break at the hotel, we are so pleased that you enjoyed your stay with us again and the service you received from all the staff was very efficient and friendly. By our own admission we are a very dog friendly hotel, but guests do have the option to dine in the Tearoom where we don't allow dogs,... More 

Harrogate
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a special deal focussing on their a la carte menu with an overnight stay. It is a luxury hotel, well located at the top of the Market Place and our bedroom was full of character in the Tuder wing. The food was excellent. At the full price, it is quite expensive but our special deal made it very... More 

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Black_Swan_Hotel, Guest Relations Manager at The Black Swan Hotel, responded to this review

Thank you for taking the time to review your stay at The Black Swan. My apologies with regards to the mug and the wait for coffee, but on the plus side I'm so pleased you found the food to be excellent and the staff were very friendly and helpful, and we do hope that you'll consider staying with us again. More 

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