We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Black Swan Hotel

Certificate of Excellence
Market Place, Helmsley YO62 5BJ, England
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Black Swan Hotel
Professional photos View all
Browse nearby
The Black Swan Hotel
Write a Review

780 reviews from our community

Traveler rating
    457
    173
    80
    43
    27
See reviews for
67
547
10
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (780)
  • Mar-May only
    (186)
  • Jun-Aug only
    (220)
  • Sep-Nov only
    (207)
  • Dec-Feb only
    (167)
All months
Leeds, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I booked this hotel for a birthday treat, and looking at the website and reviews we were excited about visit. Upon arrival there was no room to park (which is a pet hate of my husband) so we ended up in a public pay and display car park some distance away (£5.60).....We arrived at the hotel and... More 

Was this review helpful? Yes
scottish borders
Top Contributor
52 reviews 52 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have never stayed here before so decided to treat ourselfs and boy was it a treat, great staff and the food was out of this world. We had a lovely room next to the old church.The staff could not do enough for us and nothing was a problem to them, we will be back.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

stayed here to celebrate my birthday and our first wedding anniversary. We got married here last year so knew how lovely it was. The staff were lovely and helped my husband to really spoil me with a room upgrade, birthday card and chocolates from the staff, a birthday cake including candle with our afternoon tea, anniversary card from the staff... More 

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My partner booked the deal 'swan into the spa' for my birthday and we were not disappointed. The deal included a nights stay, breakfast, 3 course dinner, spa treatment and use of facilities at the Verbena Spa within the Faversham Arms. We started with afternoon tea at the Black Swan which although a little pricey was well worth it. A... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We chose to have our Wedding here and could not have made a better choice. Nicola our wedding coordinator was amazing, very accommodating and really put our mind to rest that all the details were taken care of. The day it's self was run like clockwork , helped by our amazing master of ceremonies and master of ceremonies in training!... More 

Was this review helpful? Yes
Selby
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I took my husband for a birthday treat. What a treat it was after having afternoon tea previously at a famous Yorkshire restaurant I have to say the Black Swan beats it hands down. The quality and amount of food served was amazing. I would particulary like to thank Radic who went out of his way to ensure we had... More 

Was this review helpful? Yes
Bridlington, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed for one night for our wedding anniversary. In our room was a card wishing us Happy Anniversary which was a nice touch. We ate in the restaurant in the evening, a lovely meal but we wished we hadn't indulged in cream scones for afternoon tea in the hotel bar earlier! After a good nights sleep and excellent breakfast,... More 

Was this review helpful? Yes
York, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We have spent our wedding anniversary at The Black Swan for a few years now, always looking forward to the next one at the end of our visit. The rooms are well proportioned and always clean and very comfortable. We took a mini afternoon tea as part of the package we had booked which was just the right ammount to... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Just had a one night stay at the Black Swan which was so enjoyable. Every aspect of the stay was brilliant. Pleasant reception staff, bar staff (Gemma) ,restaurant staff (Thomas & Malika),& Resturant manager. All really helpful . The hotel itself vey comfortable & nicely furnished with lovely log fires in lounge & bar area. All very clean & good... More 

Was this review helpful? Yes
Redcar, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here one night for my wife's birthday in the lovely village of Helmsley in North Yorkshire. Everything about the hotel was quality, all the staff we encountered were warm and friendly. The room was lovely facing onto the gardens at the rear where I would imagine it would tremendous sat outside in the warmer months. Beautifully decorated with fine... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (13)
Viewed
Dining (10)
Viewed
Room/suite (18)
Viewed
View from room (6)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (4)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question