We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Helmsley hotels

The Black Swan Hotel

4.0 of 5 Hotel   |   Market Place, Helmsley YO62 5BJ, England
Hotel amenities
Save Saved
You added The Black Swan Hotel to your Saves list
The Black Swan Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
80%
Ranked #1 of 4 hotels in Helmsley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Parky321 Sidmouth, United Kingdom
  • Overview
  • Reviews (669)
  • Photos (77)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (157)
  • Location
  • More
Write a Review

669 people have reviewed this hotel

Traveler rating
    379
    152
    73
    40
    25
See reviews for
56
468
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • English first
  • German first
  • Any
English first
Sidmouth, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Have been staying here over 30 years and it has always been brilliant. Good food, quality service, nice atmosphere and lovely rooms. Would highly recommend.... If you can get a taster menu deal - do it.. you will not be disappointed

Was this review helpful? Yes
south yorkshire
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the black swan last night and it was fantastic. The rooms were spacious and clean and the dinner was fabulous. Very well presented and really tasty, good quality food.All the staff were very friendly and helpful. We will definitely be going back.

Was this review helpful? Yes
redcar
Top Contributor
126 reviews 126 reviews
41 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I had a voucher for afternoon tea. As it was a hot day we opted to eat in the rear garden. We thoroughly enjoyed all the food, a selection of nice sandwiches, wonderful cakes, 2 massive scones each (with jam and cream), and a small glass each ,containing a lemon/raspberry syllabub type concoction. We both had pots... More

Was this review helpful? Yes
Bawtry, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed in August 2014 for one night with children and had a ground floor room at the rear of the hotel which was extremely nice and very comfortable. Had to have curtains closed to avoid rear car park users looking in to the room during the day light hours, The hotel's public rooms are well kept but it is... More

Was this review helpful? Yes 1
Leeds, Yorks
Top Contributor
174 reviews 174 reviews
88 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night while attending a wedding, we had a Classic Double Bedroom, which was a nice size with a double bed, the bathroom was your typical shower over bath with the normal Molton Brown bath products, tea and coffee facilities, iron and ironing board, but no robes. We had a few issues when we arrived but these... More

Was this review helpful? Yes 1
houghton le spring
Top Contributor
72 reviews 72 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We responded to a black swan email offering us the chance to sample the new 8 course autumn tasting menu and stop over, never cheap, but good value as the hotel and restaurant are excellent. First, we upgraded to a front of hotel old fashioned superior room - if they have them available ask the receptionist and do a deal... More

Was this review helpful? Yes 2
Gomersal, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our wedding anniversary here in April, our room was lovely, comply bed. The meal for dinner was fab, really lovely. We had afternoon tea in the tea room which was nice. Although the scones weren't the best a bit rubbish really, a waste of calories. Very good service. Would go back.

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The location is wonderful, but the hotel needs money spending on it, and some tighter management. The food is very disappointing (limited menu, small portions, attempting to be fashionable but not succeeding), the service (with one sparky South African the exception) slow and the rooms are faded and not kept well. It's expensive for what it is.

Was this review helpful? Yes 1
Barnsley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After staying at the Black Swan for a friends wedding , we promised to return due to the lovely area , great hotel, upbeat staff and fantastic food ....so we did 5 times in the last 18 months and although there has been some recent changes with staff the service has still been top notch from the packed lunches for... More

Was this review helpful? Yes 2
Harrogate, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Were booked into a garden room but on arrival were offered a discounted upgrade to a feature room which we took after being shown different rooms. Room 15 was lovely with an entrance area with wardrobe/tea&coffee/trouser press and suitcase storage. This went through to the spacious bedroom with 2 chairs and an occasional table, large TV and beautiful oak leaf... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage The Black Swan Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Black Swan Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Black Swan Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, BookingOdigeoWL, Travelocity and Venere so you can book your The Black Swan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England

77 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
View from room (6)
Viewed
Room/suite (17)
Viewed
Dining (9)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (10)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (4)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Helmsley with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in one of Yorkshire’s prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, the Black Swan provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 
Number of rooms
45

Questions & Answers

Questions? Get answers from The Black Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer