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All 4 Helmsley hotels

The Black Swan Hotel

4.0 of 5 Hotel   |   Market Place, Helmsley YO62 5BJ, England
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Ranked #1 of 4 Hotels in Helmsley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Alison H
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676 reviews from our community

Traveler rating
    384
    154
    73
    40
    25
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56
473
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Been to Helmsley many times, first time at The Black Swan, why on earth did I not go before? Perhaps because it's in the square and I have all ways driven out to whatever is the 'in' place at that time. The food, service and atmosphere where excellent. The menu isn't huge, but cleverly put together and the taste and... More

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Windsor, United Kingdom
Top Contributor
67 reviews 67 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Service, service, impeccable service! This is a lovely, well appointed hotel in the centre of Helmsley, and a great central point to explore Yorkshire from. The rooms are nicely decorated with a traditional country feel, yet all the amenities are modern and comfortable. Super comfortable beds and linens. Molton Brown toiletries are the perfect luxury touch. If I were choosing... More

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Lancashire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A big thank you to all the staff at the Black Swan. They were all so attentive whilst not being intrusive. The food was great and the dog had a great reception. We have been to quite a few good quality hotels / Inns in the last few years and this was the best by far in terms of hospitality... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The visit was prompted by a voucher given as a present and we had had the best experience possible. Everything was good from the friendliness of the staff to the wonderful taste of the meals. We had afternoon tea which consisted of warm scones and lovely sandwiches which were presented beautifully. The evening meal ranked amongst the best meals I... More

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Manchester, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at The Black Swan for 2 nights in August. The hotel is right in the middle of Helmsley which is a perfect location. We had a superior room which was spacious and spotlessly clean. The only downside was that it overlooked the car park at the rear. We booked late but in future I would ask for a... More

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Scarborough, United Kingdom
Top Contributor
55 reviews 55 reviews
25 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We'd been given a voucher for afternoon tea at this hotel and were not disappointed. The staff were very welcoming and pleasant and our waiter explained what the tea consisted of, asking if we were happy with the sandwich fillings, etc. This was the largest afternoon tea I've experienced; two sultana scones each (warm and fresh), plenty of calorie-laden clotted... More

Was this review helpful? Yes 1
Yorkshire Uk
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed on a 1 night package which included room, breakfast, 3 course evening meal, mini afternoon cream tea and free Molton & Brown toiletries boxed gift. Brilliant! I cannot recommend this hotel enough. The service is impeccable but friendly. Lovely room with the comfiest bed we have ever slept in! The evening meal was excellent. The mini cream tea... More

Was this review helpful? Yes 1
Sidmouth, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have been staying here over 30 years and it has always been brilliant. Good food, quality service, nice atmosphere and lovely rooms. Would highly recommend.... If you can get a taster menu deal - do it.. you will not be disappointed

Was this review helpful? Yes 2
south yorkshire
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the black swan last night and it was fantastic. The rooms were spacious and clean and the dinner was fabulous. Very well presented and really tasty, good quality food.All the staff were very friendly and helpful. We will definitely be going back.

Was this review helpful? Yes 2
redcar
Top Contributor
131 reviews 131 reviews
42 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I had a voucher for afternoon tea. As it was a hot day we opted to eat in the rear garden. We thoroughly enjoyed all the food, a selection of nice sandwiches, wonderful cakes, 2 massive scones each (with jam and cream), and a small glass each ,containing a lemon/raspberry syllabub type concoction. We both had pots... More

Was this review helpful? Yes 1
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Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Black Swan Hotel 4*
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, England

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