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Feversham Arms Hotel & Verbena Spa

4.0 of 5 1 High St, Helmsley YO62 5AG, England
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Certificate of Excellence 2014
Feversham Arms Hotel & Verbena Spa
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Feversham Arms Hotel & Verbena Spa
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805 reviews from our community

Traveler rating
    387
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    121
    77
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Feversham Arms Hotel & Verbena Spa
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middlesbrough
Top Contributor
59 reviews 59 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night whilst attending the mid season Game Dinner at the Black Swan. We were unable to book a room there so managed to book one here. The signage for car parking is a bit vague and the underground car park appears to double as a workshop and was full of portable safety barriers and building... More 

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for writing this lovely review, we are so pleased to have welcomed you to the hotel and hope that you might be able to visit us again in the future. With kind regards, From all at the Feversham Arms Hotel & Verbena Spa More 

Middlesbrough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went to hotel and used spa.Enjoyed the day using the facilities.outside pool,spa inside.the outside jacuzzi was really hot and ice and relaxing. I was bit upset that staff were a bit rude and had a bit of attitude. I hope if I visit again they are more friendly and professional to guests visiting.

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for visiting us at the Feversham Arms Hotel & Verbena Spa, we are so pleased that you enjoyed the Spa facilities including our state-of-the-art Jacuzzi. We are sorry that you found some of the team to be rude and we are sure that they did not intend to come across in such a way. The Spa manager has... More 

Pickering, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here last night for our wedding anniversary, from the moment we stepped through the door we were treated like royalty the staff booked us in promptly, carried our bags to our room and showed us around the hotel. We had a 3 course meal which was fantastic, the waiter eneas was brilliant he couldn't do enough for us... More 

Was this review helpful? Yes 1
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Wow, thank you for this incredible review! It is so lovely to hear that you enjoyed your stay and it is so motivating when specific team members to be mentioned in such a positive way. With kind regards, From all at the Feversham Arms Hotel & Verbena Spa More 

Durham
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just got back from another night at the Feversham for a birthday treat and as always had an excellent stay. We have been guests here on a number of occasions and have always had a nice time. We were allocated room 10 a junior suite which had every convenience you would require for a short stay although it is at... More 

Was this review helpful? Yes 1
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for returning to the Feversham Arms Hotel & Verbena Spa, it is always lovely to hear from frequent guests of ours. We are especially delighted that you enjoyed your meal with us; our menus have recently changed and it is fantastic to hear such positive comments. With kind regards, From all at the Feversham Arms Hotel & Verbena... More 

England
1 review
5 of 5 stars Reviewed 4 weeks ago

Overall we had a fantastic break here, service exceptional and food fantastic. Our waiter (Polish Gentleman) was simply outstanding during our evening meals and his knowledge of the food and wine was first class. Highly Recommended

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

This is a brilliant review, thank you so much! We believe that your waiter was Pawel and he certainly is an asset to the hotel and restaurant. With kind regards, From all at the Feversham Arms Hotel & Verbena Spa More 

Knaresborough, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived until we reluctantly returned to real world, The Feversham Arms was top notch. Ian, on the reception couldn't have been more helpful and obliging. We stayed in a twin room at the front of the hotel and found it peaceful and quiet contrary to other reviews. The hotel is lovely and welcoming with a lovely... More 

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you so much for taking the time to write this lovely review and especially for mentioning Ian on Reception, who is a fantastic asset to the hotel. We are so pleased that, as well as the main hotel facility, you were able to enjoy the Verbena Spa during your visit. We do hope that you are able to visit... More 

UK
Top Contributor
97 reviews 97 reviews
63 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I enjoyed a one-night spa break last week. The room was perfect, being upgraded to a suite with a balcony overlooking the pool. Our spa treatments were very much enjoyed too. The only disappointment that we had was with the restaurant menu. We were really struggling to find something we liked to eat (what we could identify!)... More 

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for choosing the Feversham Arms Hotel & Verbena Spa for your recent spa break, we were delighted that you enjoyed your complimentary upgrade to a Spa Suite. We are sorry that you could not find anything to your taste on our three menus. Our menus are in continual development and all feedback is taken into consideration as they... More 

UK
Top Contributor
101 reviews 101 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have been going to The Fev for years I think this was visit 9 overall as it we normally visit for my girlfriends birthday. We arrived and checked in and Ivan remembered us from a previous stay he's very friendly and was a big help a few nights later when after a fall the room key ended up under... More 

Was this review helpful? Yes 2
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for taking the time to write this review, and most importantly thank you for returning to visit us once again. Thank you also for writing about the elements that you noticed that were not quite up to your expectations. Some of these (for example the fact that you did not receive a card from us) we believe to... More 

York, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I recently came here with my friend for the Takes Two spa day in the Verbena Spa. The hotel is absolutely gorgeous, and the staff at the Spa were brilliant. The hot stone massage, foot massage and facial were some off the best treatments I have ever had and all of the facilities in the spa were excellent. They don't... More 

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for choosing the Verbena Spa for your recent Spa Day, we are so pleased that you found the Spa team to be “brilliant” and that you enjoyed your treatments. We were sorry to read that you did not get attentive service with your lunch and your cocktail later in the bar. The hotel’s Operations Manager has been informed... More 

Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We have just returned from a nights stay at the Feversham as a birthday treat. We had the food lovers package which, although not cheap felt like good value for money. We had the taster menu in the restaurant with accompanying wines, which was great fun. The service from everyone we came into contact with was fantastic. When we were... More 

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

This is a wonderful review, thank you! It is a delight to read comments such as yours and we can’t wait to see you again soon. With kind regards, From all at the Feversham Arms Hotel & Verbena Spa More 

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Additional Information about Feversham Arms Hotel & Verbena Spa

Address: 1 High St, Helmsley YO62 5AG, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Feversham Arms Hotel & Verbena Spa 4*
Number of rooms: 33
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Also Known As:
Feversham Arms Hotel And Verbena Spa
Feversham Arms Hotel & Verbena Helmsley
Feversham Arms Helmsley
Feversham Arms Hotel & Verbena Spa Helmsley, England

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