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Feversham Arms Hotel & Verbena Spa

4.0 of 5 1 High St, Helmsley YO62 5AG, England
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Certificate of Excellence 2014
Feversham Arms Hotel & Verbena Spa
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Feversham Arms Hotel & Verbena Spa
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815 reviews from our community

Traveler rating
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    123
    78
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

My husband and I spent 4 nights at the Feversham arms for a short winter break. Whilst we found the hotel clean and comfortable it certainly did not live up to expectations. The service is hit and miss (I can't count the number of times the reception was unmanned when trying to get our room key) and in particular the... More 

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Middlesbrough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Special treat for the good lady,overnight stay in January, never thought I would get her outdoors in the snow,to my surprised ,we were in and out of the heated outdoor pool into steaming hot jacuzzi,as the snow came down. Great spa facilities. Room was small, but had everything we needed.bed comfy and large. Breakfast was of a high standard,staff eager... More 

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Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for this lovely review! We are so pleased that the special treat you planned went well and that the snow didn’t stop you using the heated pool and Jacuzzi – it is lovely when it’s cold outside and the warm water makes the courtyard steam! Hopefully we will see you again one day in the future. With kind... More 

leeds - england
Top Contributor
79 reviews 79 reviews
78 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

So after 8 years, 4 continents and 35 countries I finally have to write my first totally negative Tripadvisor review. We have stayed at this hotel before and the service wasn’t great then but to be fair the facilities did just about make up for it and prompt our return visit. Sadly on this experience it would appear that things... More 

Was this review helpful? Yes 5
leeds
Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had looked forward to going to this hotel for the New Years celebrations and had booked the New Years package 2 nights, £804.00 per night in a poolside suite. This was our first mistake. These rooms certainly do not warrant such a high price. Whilst I appreciate it was new year I did expect to pay a premium, but... More 

Was this review helpful? Yes 2
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for choosing the Feversham Arms Hotel & Verbena Spa for your New Year celebrations. We are sorry that we did not meet your expectations but were pleased to read that you found all of our team to be friendly and professional. With kind regards, From all the team at the Feversham Arms Hotel & Verbena Spa More 

Lincoln, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on food lovers break and also booked a spa day. Loved how the hotel and spa had our itinerary all set out for treatments, afternoon tea, dinner etc. Staff are super friendly. It is set in the middle of Hemsley. On arrival we parked up and went straight to the spa. The spa package booked was such good... More 

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Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

This is a lovely review, thank you! The Food Lover’s Break is a fantastic package with cream tea and our delicious six course Tasting Menu, so we’re glad that you enjoyed it! We are sorry that the restaurant felt busy, but pleased that it didn’t affect your wonderful 4/5 score. With kind regards, From all the team at the Feversham... More 

Sheffield, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited the spa on Saturday 10th February as a treat for my birthday. I had an hour facial treatment (with Natalie who was great) which was wonderful ! The ambience and atmosphere were very relaxing. All in all a much appreciated treat, and easily comparable with the best I have had previously. Thank you.

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Wow! This is a fantastic review, thank you! Natalie will be delighted to hear that she has been mentioned. We hope to see you again soon. With kind regards, From all the team at the Feversham Arms Hotel & Verbena Spa More 

York, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel and spa are really lovely. I can honestly say our spa day was supremely relaxing! The evening meal, was a bit of a dud to be honest. My sea bass was very dry and my partner's pork wellington was basically a sausage roll. Under normal circumstances we would have expressed our disappointment at the time, but our very... More 

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for choosing the Feversham Arms Hotel & Verbena Spa. Helmsley really is just lovely, and we were pleased to read that you enjoyed the hotel, spa and breakfast. We were, of course, disappointed that your evening meal did not meet expectations, and we thank you for considering our team in such a lovely way by not complaining on... More 

Aberdeen, Scotland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is excellent. Firstly it is in a very pleasant N Yorkshire town (Helmsley). On arrival there is someone to park your car, someone to take your bags to your room. The room was lovely, overlooking the pool from a first floor balcony, bathroom (with rolltop bath and walk in shower) featuring toiletries from Aveda. DVD selection in the... More 

Was this review helpful? Yes 1
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

This is such a lovely review thank you so much! We are so pleased that you enjoyed your visit. It is a fantastic motivation to the team when they read wonderful feedback such as yours so we cannot thank you enough. With kind regards, From all the team at the Feversham Arms Hotel & Verbena Spa More 

Bolton, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Lovely quirky hotel in a quaint Yorkshire village. Our room was perfect and all of the staff from room service to restaurant couldn't do enough for you. The facilities were wonderful and we particularly enjoyed using the heated outdoor swimming pool and hot tub when there was ice on the ground - a real treat. We enjoyed breakfast but were... More 

Was this review helpful? Yes
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for writing this lovely review. It is especially wonderful to read your comments about our hardworking team. We are pleased that you enjoyed the heated outdoor pool, it can be magical in the winter! We hope to see you again soon. With kind regards, From all the team at the Feversham Arms Hotel & Verbena Spa More 

Doncaster, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was a single night get away break between Christmas and New Year to our favourite part of he world. Pre-booked a particular room which we like, and impressed that that we had our own decorated mini Christmas tree in the room on arrival!! Dinner was excellent - the best we have had there - which was included in the... More 

Was this review helpful? Yes 1
Feversham A, Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank you for returning to the Feversham Arms Hotel & Verbena Spa, and thank you for writing this review. We are particularly delighted to read your comments about the food as our Head Chef has made great efforts to renew all of the menus since joining the team, and this makes the hard work worthwhile. We can’t wait to see... More 

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Additional Information about Feversham Arms Hotel & Verbena Spa

Address: 1 High St, Helmsley YO62 5AG, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Feversham Arms Hotel & Verbena Spa 4*
Number of rooms: 33
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Also Known As:
Feversham Arms Hotel And Verbena Spa
Feversham Arms Hotel & Verbena Helmsley
Feversham Arms Helmsley
Feversham Arms Hotel & Verbena Spa Helmsley, England

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