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The Royal Oak Hotel

15 Market Place, Helmsley YO62 5BL, England
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The Royal Oak Hotel
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18 reviews from our community

Traveler rating
    15
    2
    0
    1
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4
4
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Business
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Rating summary
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

It's hard to believe that we stayed in the same hotel as some of the other reviewers. We booked for 2 nights but left after one night as the accommodation was not acceptable. The room was described as deluxe but was far from that. The bathroom was in need of complete renovation, there was black mould all around the shower... More 

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1 review
5 of 5 stars Reviewed 1 week ago

This was a break for myself and my wife plus dog,cannot say how we were welcomed absolutely superb from start to finish of our stay, lovely location all be it a village but do not be taken in by that plenty of shops for the ladies and a welcoming pint in all the pubs for the guys, great for the... More 

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South Shields
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

my mam and daughter had stayed here last summer and enjoyed it so me, my husband and daughter stayed for one night. Lovely warm room overlooking Hemsley square. loads of pubs, hotels, tea rooms and quaint shops. Breakfast was cooked fresh to order and was made with quality ingredients. Friendly staff and lovely area. Would recommend and visit again.

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Was this review helpful? Yes
Top Contributor
72 reviews 72 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Feathers but it was overly busy on sunday so we walked across the square mainly to explore the area. Couldn't really see in clearly so walked in and around the bar into the lounge. Didn't look to cosy in the bar but we bought a beer and walked into the lounge.only wanted a snack but initially we... More 

Was this review helpful? Yes 1
Robert S, Manager at The Royal Oak Hotel, responded to this review

Thank you for your review. We are happy you found our lounge area comfortable. We like to keep two separate areas in our pub to allow guests to pick their preferred seating. We also have the bar area open to dogs. We always try to accommodate all of our customers and will do what we can to make their visit... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Great local pub we stayed in local cottage but visited these guys most days and nights food was great the hot piZza was really hot but great food, drink ok priced pool table and even karaoke :-) Great atmosphere and really welcoming :)

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Robert S, Manager at The Royal Oak Hotel, responded to this review

Thank you for your review. We try very hard to maintain a warm and welcoming atmosphere. And yes the 'Hot' pizzas are very spicy! More 

York, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A last minute decision took us to The Royal Oak on sat 1st Feb. First the parking on the front is council property has to be paid for but there is free on street parking near by. We got the last room ,arrived about 6ish and the place was already busy. We were given room no 5 which is directly... More 

Was this review helpful? Yes 1
Robert S, Manager at The Royal Oak Hotel, responded to this review

Thank you for your review. We are happy you enjoyed your stay and your meals! We let people know when they arrive if there are any events on the night which may cause noise, however we always make sure the volume is turned down at midnight on weekends to ensure our guests have a good stay. You have the style... More 

North Yorkshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We are local to the area, but don't usually eat in Helmsley. This night, was my 12 year olds birthday, so we decided to go The Royal Oak. We were greeted warmly by a member of staff. We chose to eat in the bar, it was nicely decorated and felt welcoming. As we have young children we are aware of... More 

Was this review helpful? Yes 1
Robert S, Manager at The Royal Oak Hotel, responded to this review

Thank you for your fantastic review! We are so happy we could make your little lad's night special. Your children were beautifully behaved, polite and an absolute credit to you. We pride ourselves on making customers feel welcome and comfortable in our pub and we are happy to help in any way we can. We hope to see you and... More 

Kingston-upon-Hull, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Royal Oak 24/25thJanuary 2015. We were attending our friends wedding and decided that we would like to stay here , following several visits to Helmsley over the last few years., from the moment we arrived we were made to feel totally welcome, the staff and the owners where all very friendly , and nothing was any bother... More 

Was this review helpful? Yes
Robert S, Manager at The Royal Oak Hotel, responded to this review

Thank you very much for the positive feedback Andy and Vicky! We are so happy that you enjoyed your stay here and look forward to seeing you again. More 

Oldham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Could not recommend this lovely pub/hotel highly enough. Whether it's a day trip surrounded by beautiful countryside, some castle ruins and a lovely home cooked pub meal you want or a lovely place to stay. Staff were excellent and very accommodating for the young man i took with me who has autism. They cooked a special meal of sausage chips... More 

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Robert S, Manager at The Royal Oak Hotel, responded to this review

At The Royal Oak Hotel we try our hardest to ensure that everyone is made to feel welcome the moment they walk in the door. If there is anything we can do to improve your visit we are happy to help in any way we can, please let us know! We are so pleased that you and your friend had... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Visited for sunday lunch with family, great choice. We went for traditional sunday lunch and the steak pie. First class food served in a relaxed atmosphere. Looking forward to trying the weekday menu which presents a massive choice. Keen to try an overnight stay, and sample the beers too. Clive & Jackie from Kirby Hill Nr Boroughbridge

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Robert S, Manager at The Royal Oak Hotel, responded to this review

Our menu is always being tweaked to provide the best choices for our customers so we definitely recommend visiting on a weekday for our other menu selections. We are very proud of our beers and have recently updated the options available. We look forward to seeing you again. More 

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Additional Information about The Royal Oak Hotel

Address: 15 Market Place, Helmsley YO62 5BL, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range (Based on Average Rates): $$
Number of rooms: 5
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Also Known As:
The Royal Oak Hotel Helmsley, England

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