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Hotel Mercury

Avenida del Mar 2 s/n, 08398 Santa Susanna, Spain
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Hotel Mercury
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Ranked #20 of 22 Hotels in Santa Susanna
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5 of 5 stars reviewed yesterday
karlhaywood Nottingham
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336 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nottingham
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for 10 days in May. After reading the reviews I was thinking I wish we didn't book this. We got there the staff were really pleasant. The food was amazing and different everyday I couldn't ask for better. There is plenty of sun loungers around the pool you will not struggle getting one. The hotel... More 

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Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel is far from a 4 star... The rooms are outdated and the bathroom has a lot of rust. This hotel is in major need of a refurbishment and is the worst hotel on the road. The food is of such poor quality , the dinner consists of frozen food which is served cold and the breakfast has stale... More 

Was this review helpful? Yes 1

Travelers are raving about these Santa Susanna hotels

4 of 5 stars
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4 of 5 stars
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4.5 of 5 stars
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 7, 2015 via mobile

Do not book. Awful hotel. Middle of nowhere. Rude staff. I'm adamant this is an OAP residential home. 5€ per day to use the iron. An additional 1€ per night to pay for staying there. If you don't pay upfront that'll confiscate your passport

Was this review helpful? Yes 2
England
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 17, 2015

Do not believe the bad reviews. Hotel is fine, staff pleasant, helpful and friendly. Food is good. Hotel is clean and tidy. Good position for train station and it is not noisy. There is free wi fi. Quiet area, very pleasant

Was this review helpful? Yes 8
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 23, 2015

We were at the Mercury hotel for a week in February 2015. I thought all those bad things can't be true so I booked a vacation to costa brava. We had half board. First days were ok but then happened something. Food was absolutely horrible. And they put us to pay extra for water (this happened day number 5). Cleaning... More 

Was this review helpful? Yes 3
Llantwit Major, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 10, 2015 via mobile

Firstly the hotel is NOT a 4* I would say maybe a 2* at a push! Reception area looks nice and modern but that's as far as the nice decor goes. The bedrooms are orange and dated, the free Wifi does not work in the rooms as was advertised when I booked. Although housekeeping are on the ball, clean rooms... More 

Was this review helpful? Yes 2
Hartlepool, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 4, 2015

my partner and I went in sept 2014 and I hated it. we read all the comments a lot were negative but we still booked thinking it cant b that bad WE WERE WRONG. reception staff were awful they were just not interested in helping you just barked orders. room was clean our view was of car park when we... More 

Was this review helpful? Yes 1
Nottingham, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 12, 2015

we stayed in this hotel in July 2014, the first thing that meets you when you walk through the doors is BO body odor, sweaty old Germans,, and theirs a lot of them, I have no problem with them, fine if your not in the que for food behind them. If your just after a Hotel in a great location... More 

Was this review helpful? Yes 2
Blagoevgrad, Bulgaria
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 3, 2014

Me and my husband decided to go on holiday on the Costa Brava and stayed in this hotel. We were housed in a room that overlooks the parking lot and all night we heard buses, arriving and departing. All buses stop and go from there. It was a nightmare, we could not sleep all night. After many requests we moved... More 

Was this review helpful? Yes 1
Leicestershire, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 30, 2014

Hi Stayed here in Sept , all the poor comments about this place are absolutely true , this hotel needs a serious wake up call , please do not give them the benefit of your hard earned money . The staff are horrible ....smile at them comment on previous review .....load of rubbish why would you smile at someone who... More 

Was this review helpful? Yes 6
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