We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 22 Santa Susanna hotels

Hotel Mercury

4.0 of 5 Hotel   |   Avenida del Mar 2 s/n, 08398 Santa Susanna, Spain
Hotel amenities
Save Saved
You added Hotel Mercury to your Saves list
Hotel Mercury
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
47%
Ranked #20 of 22 hotels in Santa Susanna
A recent review
4 of 5 stars reviewed 2 weeks ago
Diva136 Herts
  • Overview
  • Reviews (271)
  • Photos (100)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (39)
  • Location
  • More
true
Write a Review

271 people have reviewed this hotel

Traveler rating
    55
    71
    56
    40
    49
See reviews for
109
70
5
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bournemouth, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

My boyfriend and I spent 6 nights at this hotel last week. As we arrived we were given a twin room rather than a double- which I'd booked and said on my check in info sheet. We asked to move, and although this seemed a great hassle in their eyes, we were eventually moved the next day. Breakfast was AWFUL!... More

Was this review helpful? Yes
Dublin, Ireland
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel Mercury is a clean, well-located hotel with a nice pool area. Just across the road from the beach & train station. Rooms are clean and comfortable. Housekeeping staff were friendly and always greeted us as we walked past. Reception staff however were a mixed bag. In particular one lady named Svetlanta. She ignored us and other guests waiting at... More

Was this review helpful? Yes
Herts
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel, great situation - very close to beach. Has a good pool and plenty of sun beds and as the hotel is close to the beach there is no rush in the morning to get one and infact the pool area does not open till 9.30. The food wasn't bad but the breakfast was very poor.

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 2
Bucharest, Romania
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is 2 stars. You have to pay for the fridge in the room, also for safe. The pictures on the site are verry good loocking but in reality everything its old and not good loocking. The breakfast is verry poor, only not healty food, only fried things.

Was this review helpful? Yes 4
Leeds, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hi stayed here early August ...booked family room ...on arrival receptionist frowned at our booking voucher and spent at least 15 minutes tapping her computer and making phone calls ..don't worry she then said there are no problems (this was a lie )we received room key to find it was a small standard room with 4 beds crammed next to... More

Was this review helpful? Yes 4
London, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

the hotel in my opinion was very basic. I had bed and breakfast, and the breakfast was good. The downside of the hotel I have to say was the customer service. It was poor and the workers were often rude and I got the impression they didn't care. they were also very basic in needs as they didn't have a... More

Was this review helpful? Yes
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel last week for 4 nights, good food with quite few choices everyday, lot of fish and no much chicken but that was ok. Breakfast was the best one. The room was very clean. The swimming pool was nice and the bar area also nice with few friendly staff members (not all of them, with some... More

Was this review helpful? Yes 3
Oradea, Romania
Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here in 2013, the food was good, many plates to choose from, I had trouble understanding the staff as they were Russian and spoke very bad English. No real entertainment and the hotel being on the edge of the town there wasn't much to do there. Is a good hotel if you just want to go somewhere for... More

Was this review helpful? Yes
London
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014 via mobile

I stayed in this hotel for a week, the hotel is absolutely beautiful. Could not fault a single thing about the cleanliness, representation and how tidy the building was. However, the staff there are extremely rude!! The reception staff especially. Bar men and waiters/waitresses are so friendly- except a couple! Nobody spoke a word of English either, so if you're... More

Was this review helpful? Yes 3
Glasgow, United Kingdom
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 21, 2014

great holiday will be going back next year hotel was clean freindly staff great location hotel pool was brilliant the food in the hotel was a good standard the resort is also very nice plus lots of nice bars and resturants close by

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 11
Owners: What's your side of the story?
If you own or manage Hotel Mercury, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Mercury? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Mercury

Address: Avenida del Mar 2 s/n, 08398 Santa Susanna, Spain
Location: Spain > Catalonia > Province of Barcelona > Santa Susanna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Mercury 4*
Reservation Options:
TripAdvisor is proud to partner with HotelsClick, TripOnline SA and Otel so you can book your Hotel Mercury reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercury Hotel Santa Susana

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (101)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (3)
Viewed
Room/suite (18)
Viewed
View from room (9)
Viewed
Bathroom (13)
Viewed
Dining (3)
Viewed
Other (42)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Santa Susanna with
any amenities

Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#12 On the Beach Hotel in Santa Susanna #13 Luxury Hotel in Santa Susanna
Hotel Class
Number of rooms
334

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Mercury and other travelers.
1 question
Ask a question
Questions? Get answers from Hotel Mercury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer