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All 22 Santa Susanna hotels

Hotel Mercury

4.0 of 5 Hotel   |   Avenida del Mar 2 s/n, 08398 Santa Susanna, Spain
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Hotel Mercury
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46%
Ranked #20 of 22 Hotels in Santa Susanna
A recent review
3 of 5 stars reviewed 1 week ago
beckycrawford
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305 reviews from our community

Traveler rating
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117
80
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Prestatyn, Wales, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago NEW

Me and my partner booked this hotel (10 nights All Inclusive) after months of looking, thinking the professional pictures looked very nice, I now regret my decision to choose this hotel. I read the reviews after booking the hotel and was horrified and really wasn't looking forward to going. When we arrived we were greeted by rude reception staff who... More

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1 review
3 of 5 stars Reviewed 1 week ago

Me and my partner paid £237 each for 5 night all inclusive, flights and bags so we can't really complain as the hotel is clean and right next to the train station and beach. The rooms are basic and we did get 2 single beds pushed together, but it's clean and the maids did come in every day. The air... More

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Inverclyde
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel overall was just ok. wasnt happy with first room as it was 2 single beds pushed together and we were moved the next day with no problems. rooms werent great, quiet small and air con not great, but didnt spend much time in the room. our balcony just looked onto other peoples balconys. would defo recommend asking for a... More

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Sunderland, England, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

got back 30th sept 2014 after a week at the mercury.lovely room over looking the pool.a sun trap on afternoons,the bedroom housekeepers 1st class and honest.the breakfast and dinner were very poor quite a lot of the food under-cooked giving me the impression the kitchen staff were novices.the reception was the worst i have ever encountered in my lifetime(69)my problem... More

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Newcastle upon Tyne, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

read reviews after booking, aprehension set in but the staff were all pleasant the hotel and rooms were very clean and good service bar good but very restricted list on all inc. the big let down was the food. felt like being in bulgaria poland or russia - pork in 3 ways each meal fich and chicken some of the... More

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Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was absolutly dreading staying at this hotel after reading all the reviews and I've got to say I don't know what everyone are moaning about....stayed for 8 days and no rude staff.....hotel clean, entertainers and shows were good! We were all inclusive and we did miss a couple meals so my daughter could experience spanish food because on the... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Getting to hotel staff were not welcoming, rude when booking was a little miscommunicationed.Hotel was no way a 4 star,rooms where just okay, pool area looked dirty, food was warm never hot. Just not happy asking for information in day out and how to get to airport staff not helpful or English very poor.

Was this review helpful? Yes 1
Chelmsford, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 weeks ago

just returned from a four night, family stay. We paid £260 for four nights with breakfast and flights included. If I had paid more for this hotel I would be very dissapointed. It is not 4*, more like almost 3, slightly like a nice hostel. The rooms are dated, orange, the bathroom has cracks in the tiles and a bit... More

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somerset
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just back from a 5 day break here booked by loveholidays.com. Advertised as a 4star but no way on this Earth is it. Rooms are ok but in need of a little tlc, it is a bit dated and tired looking. We only stayed B and B, so cannot comment on dinner. Breakfast is what you would expect in Spain,... More

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Ireland
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Just back yesterday! Had a great time!Hotel is not bad ,not 4*....Room was Ok , one minuce is no bath....!Room was cleaned everyday , towels etc. Food was not bad ,could be better nearly everyday fries..... :( rice was one day only!Was Loads of fruits , vegetables. Nice big swimming pool ! 3 minutes train station - 9 euro return... More

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Additional Information about Hotel Mercury

Address: Avenida del Mar 2 s/n, 08398 Santa Susanna, Spain
Location: Spain > Catalonia > Province of Barcelona > Santa Susanna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Mercury 4*
Number of rooms: 334
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Also Known As:
Mercury Hotel Santa Susana

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