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Caprici Verd

GreenLeadersPlatinum level
Avda del Mar 3, 08398 Santa Susanna, Spain
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Caprici Verd
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Ranked #13 of 23 Hotels in Santa Susanna
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 3 weeks ago
Gertie698 Downpatrick, United Kingdom
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378 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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London, United Kingdom
2 helpful votes
1 of 5 stars Reviewed 1 week ago

I was on holiday with my family with the all inclusive package due to the fact that we do not like thinking about money whilst we are on holiday. However we did not feel relaxed during this holiday as there are many small negatives, which add up, and made us feel uncomfortable. This INCLUDES: During the evening shows, people like... More 

Was this review helpful? Yes 3
Downpatrick, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic hotel, spotlessly clean, great pool, friendly staff- Alex is not grumpy contrary to previous reviews! The hotel is right on the edge of the resort, furthest away from Malgrat but has the advantage of being right opposite the train station. The rooms are bright and spacious with balconies that are a good size. We had a room overlooking the... More 

Was this review helpful? Yes 3
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. Thank you for such a lovely comment. There is not much to add, just hope that you can visit us again very soon. Best wishes, The Management – Hotel Caprici Verd More 

Norwich, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

reception staff excellent, Alex and some bar staff v good, one bar staff very rude,doesnt understand this is our weekly holiday,refused us a drink at 1 minute to 11, he thought it funny and waved the all inclusive rules at us,what a numnut.to the owner,get rid of him ps the orange juice(squash) was awful resturant pretty good always found something... More 

Was this review helpful? Yes 2
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are very pleased to know that you enjoyed your stay with us. We make note of your comments regarding the All Inclusive service at the Bar. Your review helps us to learn in what areas... More 

UK
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here a few years ago so the date i have put in is not a true year and went with jet 2 holidays bed and breakfast. The hotel was very nice the food IE breakfast not bad but we paid 10 Euro's each for an evening meal once and didn't do it again because it was all geared... More 

Was this review helpful? Yes 1
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. As a seaside hotel, we must be prepared for all nationalities coming to visit us. I am sorry that you feel that the hotel isn't prepared for the British. Indeed it might be that having visited... More 

Hampshire, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having read many reviews of this hotel my daughter and I were very pleasantly surprised! We had a lovely room with views over the sea and the village behind the hotel. This picture does not do it justice. The pool was fantastic as was the entertainment staff headed up by the lovely Julio who was the greatest asset of the... More 

Was this review helpful? Yes 2
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are very pleased to know that you enjoyed your stay with us. We are working to offer our guests the option to charge drinks and snacks to their room, but I'm afraid this is not... More 

Liverpool, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited this hotel between 20th June and 27th June 2015, the hotel itself is very good and spotlessly clean. The rooms are very good and well appointed with TV & fridge. The staff are mostly friendly and helpful , especially the entertainment staff who do a great job of keeping guests entertained. The pool area is fantastic , very... More 

Was this review helpful? Yes 1
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are very pleased to know that you enjoyed your stay with us but that your experience at the restaurant wasn't satisfactory. Your review helps us to learn in what areas we can improve and to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Me and my partner visited this hotel in June 2015. The hotel itself is lovely, indoor and outdoor swimming pool, restaurant is defiantly 4*. Entertainment for this hotel is excellent. We played water polo most afternoons with the most enthusiastic animation staff there. He was a bloke, didn't know his name. A Credit to the hotel as he tried to... More 

Was this review helpful? Yes 1
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. I'm sorry that you had a bad experience with one of our bar staff. As a standard, we require our staff to be friendly and helpful, as well as hard-working. I am sorry that in this... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 22, 2015 via mobile

Myself and a friend came to the hotel Caprici Verd for a 6 night break on the 13th June 2015. I had previously stayed at other hotels in Santa sussana. This hotel was so clean and tidy. We stayed in the premier room and it looked just as good as it did in the promotional pictures. The food, for a... More 

Was this review helpful? Yes 5
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are very pleased to know that you enjoyed your stay with us. Your review helps us to learn in what areas we can improve and to maintain our standards in those that we do correctly... More 

Bangor, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 15, 2015

We stayed for a week B&B at the beginning of June with our 3 year old. We paid only a small amount more for a premium sea view room which had two queen size beds on the basis of other reviews and we felt this was certainly worth doing. No bath only a shower which was perfect for us but... More 

Was this review helpful? Yes 5
CapriciVerd, Public Relations Manager at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are very pleased to know that you enjoyed your stay with us. Your review helps us to learn in what areas we can improve and to maintain our standards in those that we do correctly... More 

West Sussex, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 2, 2015

Our family group of 6 people, ages from mid twenties to late fifties had a lovely holiday at this hotel. The holiday experience was overall very pleasant, but I will mention a few concerns later. The weather was sunny for the seven days, with the highest daily temperature ranging from 21 to 27 degrees centigrade, having arrived close to midnight... More 

Was this review helpful? Yes 7
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are very pleased to know that you enjoyed your stay with us. There are many areas in which the hotel can improve, of course, that's why your comments are always welcome and helpful. Regarding the... More 

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