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Hotel Caprici

Passeig Maritim s/n, 08398 Santa Susanna, Spain
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1 room 1 guest
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152 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (28)
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Newton Aycliffe, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall a really good holiday. Room clean and spotless and cleaned every day. Good variety of different foods to choose form from the buffet. Only disappointment was the attitude of the reception staff. So rude and extremely unhelpful. I think to be a 3/4 star hotel needs 3/4 customer service! !!!

Was this review helpful? Yes 2
Swansea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 12, 2015

spent two weeks at the caprici the hotel was spotless clean towels and bedding changed daily nice choice of meals staff were friendly and helpful beach views were the best the terrace bar area in on the beach

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 29, 2015 via mobile

I cannot think for the life of me why some people have rated this place 5*? Either they are blind or just have really bad taste. BEWARE AS SOON AS YOU CHECK IN THERE IS €3.95 tax charge- ROOMS Absolutely below hotel standards,more like a motel room. No tea/coffee facilities. Beds are hard and bedding is very old and cheap.... More 

Was this review helpful? Yes 7

Travelers are raving about these Santa Susanna hotels

Oxfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 28, 2015

Coach could not drop you off at hotel, had to walk with cases 150 yds to the under path which you had 16 steps to go down, then another 16 steps to go up, then about another 100 yds walk to get to the hotel. Not a good start. This is not a 4* hotel. Hotel & rooms was clean,... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 27, 2015

Very small rooms, very small beds 80X2,00 cleaning no clean bed sheets for a week. Restaurant half-board dinner basically not worth dining there, very poor quality! Advice don't take half-board, dine out.

Was this review helpful? Yes 4
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 26, 2015

Firstly, on arrival we were told to pay a €3.95 tax because 'all hotels in the area' charge that to all guests. Why not disclose this in advance? Rooms Absolutely below hotel standards,more like a motel room. No tea/coffee facilities. Beds are hard and bedding is very old and cheap. Plastic-tiled floors which means you can hear every footstep on... More 

Was this review helpful? Yes 3
barrow in furness
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 20, 2015

just come back from a nice week, close to the beach, the room was very clean and bathroom had an hairdryer and food catered for everyone, we were half board and ate lunch at the outside bar which do good meals, pool area was nice and plenty of sunbeds the staff were friendly and helpful thank you. Would go back.

Was this review helpful? Yes 3
Belfast, United Kingdom
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed May 10, 2015 via mobile

Just returned from a very enjoyable. 7 night stay at the hotel. We were somewhat apprehensive about the quality of service at the establishment as some earlier reviews had complained about food, noise and location. We had intended to stay at the Alhambra, but we re booked here as the Alhambra was undergoing building work so it was a case... More 

Was this review helpful? Yes 4
Ramnicu Valcea, Romania
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 19, 2014

4 stars for this hotel=O.K., some noise and badrooms not very cleans. They are not changing towels everyday, but staff from reception and restorant are very good. Excelent swimming pool and location near the beach. Congratulatios!

Was this review helpful? Yes 3
Emsworth, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 12, 2014

Paper thin walls is not the word, we could hear the people above using the toilet. the Bed squeaked at every movement which was really annoying, reported to reception and got feedback that the maintenance man had checked and found no squaeky noise (deaf perhaps). on the plus side it was clean and the reception staff were helpful, it is... More 

Was this review helpful? Yes 1
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