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All 45 Puerto Rico accommodations

Servatur Casablanca Hotel

4.0 of 5 Condominium   |   Avenida de Gran Canaria 24 | Mogan, 35130 Puerto Rico, Gran Canaria, Spain
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A recent review
5 of 5 stars reviewed 2 weeks ago
RoomSevenEleven Turku, Finland
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57 people have reviewed this hotel

Traveler rating
    15
    19
    14
    4
    5
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9
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4
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • English first
  • Norwegian first
  • Swedish first
  • Any
English first
Turku, Finland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for a week in march, and enjoyed every second. The room was spacious, tidy, quiet and had nice modern furniture that we liked. Large balgony with good views and a jacuzzi was the main reason for choosing this hotel&room, allthough we couldn't find info beforehand that the jacuzzi was actually on the balcony, not in the bathroom. A... More

Was this review helpful? Yes 1
pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear RoomSevenEleven, First of all we would like to thank you for having chosen Servatur Casablanca Hotel for your recent holidays and also for sharing your opinion with other travelers. We are glad you were surprised and felt comfortable during your stay with us. Thank you again for your confidence in us and we hope to welcome you back in... More

Stavanger, Norway
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014

great hotel! good service and cleaning. some bad experiences with the hotel kitchen, including raw steak when cooked well was ordered and ice cold food buffet. kitchen stopped to refill the buffet one and a half hour before closing time and the heat was turned off so that the positioned food was cold. decent alacarte. we had room with large... More

Was this review helpful? Yes 1
pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear kjetilfromnorway, First of all we would like to thank you for having chosen Servatur Casablanca hotel for your recent holidays and also for sharing your opinion and pictures with other travelers. It is good to know that in general you had a good stay but we are also thankful for your critical comments. We look forward to welcoming you... More

Ramberg, Norway
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 3, 2014

Very nice 4 stars hotell ! Breathtaking view over Puerto rico . The suite was modern with nice furniture . It was large balcony with glass around and jacuzzi .We didn,t hear any noice from the shopping center 2oo m from the hotell . The staff was very friendly. Sun floor at 9th floor .

Was this review helpful? Yes 7
pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear Annichen2014, Thank you very much for such a great review about your holidays at Servatur Casablanca hotel. Your opinion encourages us to continue the good work. Kind regards. More

Oslo, Norge
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 18, 2014 via mobile

After the renovation this hotel have become a really nice place to stay, the beds are wonderful, the rooms are really nice, with all you need and with a nice bath and large showers , we stayed in the 5th floor and had a quite large balcony. The staff was very friendly, the breakfast where ok, so all in all... More

Was this review helpful? Yes 4
pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear client, Thank you very much for your opinion. We are looking forward to having you again as a guest in Servatur Casablanca. Kind regards. More

Mustasaari, Finland
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 20, 2013

Stayed at Servatur Casablanca in December 2013. Not a new hotel but after the renovation 2013 it's a 4 **** Star hotel. Wery modern and stylish. Nice big rooms with balcony. Our room had a supersize balcony with Jacuzzi. Some noice from the shopping center at center of town, but the sound isolation is OK, not really disturbing the sleep.... More

Was this review helpful? Yes 4
pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear guest, We want to thank you for choosing Servatur Casablanca hotel to enjoy your holidays and especially for sharing your experiencie with other users by your words and your pictures. Your comments are important to improve our service. Best regards. More

Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2013

Stayed at Servatur Casablanca in the beginning of October '13, and enjoyed every moment of it. The Hotel had re-opened a month prior and everything was brand new. The hotel room consisted of a large double bed, a nice sofa + table and a small kitchen. The top floor of the hotel contains a nice quiet are for sunbathing (when... More

Was this review helpful? Yes 1
pilarderada, Director de Relaciones Públicas at Servatur Casablanca Hotel, responded to this review

Dear guest, Thank you very much for letting us know your opinion. It is very important for us. Your comments are crucial to improve our service. We hope to see you soon. Best regards. More

Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

I am writing this from the hotel itself and would like anyone contemplating coming here not to hesitate. The hotel was refurbished and re opened October 2013 so photos currently on sites are out of date and it was previously rated 2* but is now 4* and deservedly so The rooms are beautifully spacious,modern and stylish with some of the... More

Was this review helpful? Yes 1
pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear guest, Thank you very much for your kind comments, which are important for us. The hotel has been refurbished and represents an improvement to our company. We would love to see you soon. Best regards. More

Humlebaek, Denmark
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 4, 2013

Stayed here 3 nights. Coming from another 2 stars hotel in Puerto Rico Casablanca could easely rate one star more.Friendly,helpful staff in reception 24 hour.Supermarket open 7.45 - 20.00.Small kitchenette.Shower,big enough for one.Balcony is large and with privacy.Happy hour 16-17.Diago in the restaurant is smiling and helpful.We put up the Danish flag in the bar.Entertainment thursday(live music): good melodies,but the... More

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doncaster
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 9, 2013

We stayed in Casablanca for Xmas/New year in room 406 and were very pleased with the accommodation.The room was spacious and the beds very comfy (which is good as most places we have stayed in Rico they are not!).The bedroom is at the back of apartment so not much noise is heard from the centre. The rooms have fridge,kettle,coffee maker... More

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Dublin, Ireland
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 9, 2012

i arrived with my son 0n sat 27th oct and ask for a safe but the recpetionist said i should check the apartment first and see if i liked it and i could get a safe the next day i said to her i would get a safe now but she fobbed me off.ibrought my stuff up to the room... More

Was this review helpful? Yes 5

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Additional Information about Servatur Casablanca Hotel

Also Known As:
Servatur Casablanca Hotel Puerto Rico, Gran Canaria
Address: Avenida de Gran Canaria 24 | Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 45 Specialty lodging in Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:4 star — Servatur Casablanca Hotel 4*
Official Description (provided by the hotel):
Based on the concepts of comfort, uniqueness and design, we have built a four star hotel with 97 rooms: 71 junior suites and 26 superior suites. They all face west for the sun until late afternoon. Its terraces have ideal conditions to relax comfortably, looking at the sea or the town. ... more   less 
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