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All 44 Puerto Rico accommodations

Servatur Casablanca Hotel

4.0 of 5 Condominium   |   Avenida de Gran Canaria 24 | Mogan, 35130 Puerto Rico, Gran Canaria, Spain
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A recent review
5 of 5 stars reviewed 1 week ago
evertonfc10 liverpool
  • Reviews (35)
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35 people have reviewed this hotel

Traveler rating
    23
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
liverpool
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Thank you to all the staff at casablanca Puerto Rico. Had a fantastic 2 weeks away. Wanted a place to relax away from screaming kids and close enough to the restaurants and shops. At night you cant hear a thing with the doors closed and with the black out curtains i had the best nights sleep in a long time.... More

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Rotherham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

we have just returned after 10 nights and it was absolutely fab.The staff in all areas of the hotel are really friendly and can't do enough for you.The check-in was really fast and use of the room safe and Wifi was FREE!!The rooms are really nice and modern,with lots of home comforts,large comfy beds,great kitchenette with microwave,kettle,toaster and fridge.The bathrooms... More

Was this review helpful? Yes 1
Lverpool, UK
Contributor
20 reviews 20 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've just spent a week at the Casablanca and loved every minute. Check in was quick & easy, and the reception staff were always happy to help with all queries. They all spoke perfect English so there is never an issue with communication problems. The main lobby is a large spacious area, with seats for about 30 with a small... More

Was this review helpful? Yes 3
Midlands
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 1 week which given the comfort in the room was not long enough. We were glad that we paid the extra and had a suite. These were equipped with fridge, microwave, sink and all crockery,cutlery and utensils you could want. This was really useful. Probably the best bit was having our own sun beds on the balcony. We... More

Was this review helpful? Yes 2
scotland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have just returned from an 11 night stay here.It was fantastic.When i opened the room door WOW.. It was superb.Very modern,spotlessly clean.Beds were very comfortable Great having A/C and free wifi too.Every little attention to detail has been thought about when they refurbished this hotel.The staff were very friendly and helpful.Smiling no matter day or night.The lady in the supermarket... More

Was this review helpful? Yes 2
Leeds
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 5, 2014

A stab in the dark accepting a Travel Zoo offer at short notice, anything could happen. Flight delay meant that instead of showing up at about 21.00hrs, we arrived at nearer to 02.00hrs. However, the young man in reception was as bright as a button, friendly and enthusiastic. He'd even saved us some dinner and put it in the fridge... More

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pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear Kevin A, Thank you very much for letting us know your opinion about your stay at Servatur Casablanca Hotel. It is very important for us. We are glad to know you had a great time with us but we are also thankful for your critical comments, which motivate us to improve our service. Thank you for your confidence and,... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 5, 2014

I have just returned from a one week stay at the Servatur Casablanca; 10 months after it's refurbishment from a 2 star to a 4 star. Hands down, best hotel I've been to - my standards are high haha! The building is beautiful, all large glass balconies with awesome views to the town, harbour & sea. Inside it's modern, bright... More

Was this review helpful? Yes 3
pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear adelerobertson, The entire team of Servatur Casablanca Hotel wants to thank you for having chosen us during your holidays. It is a pleasure to read you had such a wonderfull stay with us and would like to return. We hope to welcome you soon! Best regards. More

Manchester, England, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 31, 2014

Fantastic hotel. Everything you could want with excellent service from every person who works there. Spa too, hot tub, gym. Solarium on roof is superb. Alberto is a star. Nothing too much. Only downside is mobility coz up a hill but taxis cheap well worth staying here. Luxury luxury luxury

Was this review helpful? Yes 3
pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear Paula A, We would like to thank you for having chosen Servatur Casablanca Hotel for your holidays. We are very happy to know your opinion. We have created this hotel thinking of every little space. We want to make our guests feel at home. Thank you for all your positive comments! We hope to welcome you back in the... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 20, 2014

Spent a week at this hotel and the rooms are lovely the balcony is Hugh with sunbeds ... the only downside is the jacuzzi they describe that is situated on the balcony is a bog standard bath with jets , some disappointment to say the least . The snack bar has a limited menu but the staff are friendly .... More

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pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear shameles, Thank you very much for chosing Servatur Casablanca Hotel for your holidays. We are happy to know you had a lovely week with us. We hope to welcome you back again in the near future. Kind regards. More

Newmarket, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 16, 2014

Just returned from staying a week at the Casablanca in Puerto Rico, Gran Canaria, and loved it all. A truly lovely hotel that I would be happy to return to any time (something I've never said about a holiday hotel before). The whole hotel is modern and fresh and spotlessly clean. Each night we witnessed every sun lounger being thoroughly... More

Was this review helpful? Yes 2
pilarderada, Director de Relaciones con Clientes at Servatur Casablanca Hotel, responded to this review

Dear KathrynS84, First of all we would like to thank you for having chosen Servatur Casablanca Hotel for your holidays. We are very very happy to know you have had such a wonderfull stay with us. Thank you very much for sharing your opinion with us and with other travelers. We appreciate it so much. We are specially glad about... More

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Additional Information about Servatur Casablanca Hotel

Address: Avenida de Gran Canaria 24 | Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:4 star — Servatur Casablanca Hotel 4*
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Also Known As:
Servatur Casablanca Hotel Puerto Rico, Gran Canaria

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Amenities

Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
This four star hotel is based on the concepts of comfort, uniqueness and design. We have built a four star hotel with 97 rooms: 71 junior suites and 26 superior suites. They all face west for the sun until late afternoon. Its terraces have ideal conditions to relax comfortably, looking at the sea or the town. We also have four Junior Suites equipped for people with mobility difficulties. To make our customers feel at home, our suites have air conditioning, flat screen TV, Internet access (wifi or cable), safe and fully equipped kitchenette. ... more   less 
Number of rooms
97

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