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Monteparaiso Apartamentos

De la Cornisa s/n, 35130 Puerto Rico, Gran Canaria, Spain
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Monteparaiso Apartamentos
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars Reviewed November 17, 2014
Borghild B Nord-Trondelag, Norway
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30 reviews from our community

Traveler rating
    5
    13
    4
    1
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Haugesund, Norway
1 review
1 of 5 stars Reviewed 4 weeks ago

During our one week stay we had to switch rooms twice. The first time we had to move due to a horrible mould smell, and most likely someone had been smoking inside the apartment.. Our second room was full of tiny ants, they were literally everywhere; in the bin, in our food(which we kept in a pantry), in our suitcase,... More 

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Riversun-Hotels, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Thank you for taking the time to give us your feedback on your stay. I was disappointed to hear comments such as ' poor customer service ´as this is an area where we generally score very highly and can only apologise for what I feel would have been an isolated incident. I can assure you that we take all comments... More 

Nord-Trondelag, Norway
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

Monteparaiso has nice apartments with spacious and comfortable beds. Our bathrooms was functional and the apartment had a large balcony with a nice view. The sun disappeared from the balcony at 4pm, resulting in a comfortable temperature during nighttime. The kitchen was well equipped, but I missed a sharp knife. The area outside the apartments was somehow worn down, so... More 

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

I enjoy reading such balanced reviews and I am pleased you had a nice stay with us. The minus point you have raised about the lack of wifi inside Monteparaiso Apartments has realy surprised me and, for the benefit of our prospective guests, I would like to state clear that there is an “on request” wifi connection in all Monteparaiso... More 

Galway, Ireland
Contributor
11 reviews 11 reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 9, 2014

We are a family of 2 adults and 3 children aged 11 to 17 and we stayed here in August. It was exactly what we wanted. Quiet, clean, great location and with the best "private" pool you could ask for. We checked in at the reception of the RioSol and Daniel was professional and very helpful. We were given our... More 

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Many thanks for your review on TripAdvisor , I was delighted to see that the family really enjoyed their stay in our beautiful complex. I’m glad your children got to enjoy our swimming pool, there is nothing like going for a swim whilst you are on holiday. I’m also pleased and proud that you had the chance to use some... More 

UK
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 6, 2014

The apartment was very well presented and very clean. I had a lovely view of the harbour in one direction and the hills in the other The walls were reasonably freshed painted and the furniture attractive as were the pictures on the walls. The apartment was spacious with a good sized balcony with the sun up until about 4 pm.... More 

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Thank you for taking the time to give us your feedback on your stay. We take all comments very seriously and I have spoken to the reception staff. I understand that in this ocasion we didn´t do all we could to transmit all the information you needed and can only apologise that we did not reach our normal high standards.... More 

Midlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 30, 2013 via mobile

Just back from Monteparaiso after a week! These apartments are your bog standard Spanish apartments, the furniture s a bit dated but we weren't in there a lot! The beds were very comfortable and we got clean sheets twice in the week! The shower rooms have obviously been updated quite recently and are very clean and modern and the shower... More 

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Thank you for your kind comments. We are so pleased you enjoyed your stay and have passed your comments to the Bar staff. We look forward to welcoming you back soon. Kind Regards Lorenzo Sentís Riversun-Touristic More 

Essex
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 1, 2013

Holidaying with 2 friends, the 3 of us shared an apartment. 2 had beds and 1 on a sofa bed. The only problem that the sofa bed was all plastic, not too bad being as it was February, but I would think it would be very hot and sweaty if anyone went in the summer months. Air con is available... More 

Was this review helpful? Yes 6
Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 25, 2013

Holiday great from start to finish flights via Ryanair on time staff at hotel great wrestler arms great food brill drinks and entertainment in sister hotel rio sol fab and the views to die for overall great holiday sunshine everyday what more could you ask for

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Thank you very much for your kind and open words. We are delighted and happy to hear that you spent wonderful days here at the Monteparaiso Apartments and that you enjoyed the hospitality, facilities and services provided by the Riversun-touristic team. Thank you very much for mentioning especially the friendliness and service mind driven team, this is much appreciated by... More 

Runcorn, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2013

I have stayed at most of the apartments in Puerto Rico, but this was the first time at the Montepariso, when we went to the room, it had all new equipment in it and was very clean and tidy! The room was cleaned nearly every day along with the bedding, the maids worked very hard. We were self catering, so... More 

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Thank you very much for your open and kind words. We highly appreciate that you took your time to share your experiences with us and our community on Tripadvisor. We are delighted to hear that you spent wonderful days here on the island and that you had been very much pleased with the services and facilities provided by the Resort... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2013 via mobile

Nice views but that's all. Cleanliness, there were bugs everywhere. Poorly maintained with uncomfortable and noisy beds, the lock even broke in the bathroom (locking me in) so my girlfriend had to get them to fix it. The receptionist wasn't even surprised. The doorlock had break marks and after breaking me out the lock was open but it didn't close... More 

Was this review helpful? Yes 3
Mold, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 24, 2012

we stayed here early jan 2012. family of 4, children aged 4 and 2. Room nice and clean when we arrived, and was cleaned during our stay and fresh towels left. The facilities were good within the monteparaiso a small pool side bar with alcohol soft drinks and snacks, and tasty evening meals in the eve! A new family had... More 

Was this review helpful? Yes 9
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