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Monteparaiso Apartamentos

De la Cornisa s/n, 35130 Puerto Rico, Gran Canaria, Spain
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1 room 1 adult
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34 Reviews from our TripAdvisor Community

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Crete, Greece
Level Contributor
13 reviews
6 hotel reviews
3 of 5 stars Reviewed January 4, 2016

This Apartments hotel had no reception. For check in you had to go to the sister hotel Riosol nearby. The Apartments had a splendid seaview, a pool and elevators to the streetlevel. Cleaning every second day and the hotelstaff were always helpful and serviceminded. Our stay were for one week - so for us it was ok

Helpful?
Thank AnneU4310
Durham, United Kingdom
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 30, 2015

cant belive i got a parking ticket on the second night, the signs are none existent , outside the gate to complex there is appox 30 meter of road where you can park within an area marked out with very faint intermittent white lines , any thing outside this box will get you a 80 euro fine (nice one) no... More 

Helpful?
1 Thank audihully84
Caerphilly, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 20, 2015

I wont write a bad review but will write an honest review. We booked these apartments as they cost less than £500 for the fortnight, on arrival we were told to check in at the Riosol a few minutes down the road as this is the sister hotel. We were given the key to our appartment and a seperate key... More 

Helpful?
Thank DollyJuly
Riversun-Hotels, Customer Service at Monteparaiso Apartamentos, responded to this review

Thank you for taking the time to give us your feedback on your stay. I am extremely disappointed to hear that your nights were affected by the behavior of other guests. August is always the nosiest time of the year with many families and young guests with their high energy levels, and while we do our utmost to safeguard against... More 

Haugesund, Norway
1 review
1 of 5 stars Reviewed March 18, 2015

During our one week stay we had to switch rooms twice. The first time we had to move due to a horrible mould smell, and most likely someone had been smoking inside the apartment.. Our second room was full of tiny ants, they were literally everywhere; in the bin, in our food(which we kept in a pantry), in our suitcase,... More 

Helpful?
Thank Alexandra H
Riversun-Hotels, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Thank you for taking the time to give us your feedback on your stay. I was disappointed to hear comments such as ' poor customer service ´as this is an area where we generally score very highly and can only apologise for what I feel would have been an isolated incident. I can assure you that we take all comments... More 

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Nord-Trondelag, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

Monteparaiso has nice apartments with spacious and comfortable beds. Our bathrooms was functional and the apartment had a large balcony with a nice view. The sun disappeared from the balcony at 4pm, resulting in a comfortable temperature during nighttime. The kitchen was well equipped, but I missed a sharp knife. The area outside the apartments was somehow worn down, so... More 

Helpful?
1 Thank Borghild B
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

I enjoy reading such balanced reviews and I am pleased you had a nice stay with us. The minus point you have raised about the lack of wifi inside Monteparaiso Apartments has realy surprised me and, for the benefit of our prospective guests, I would like to state clear that there is an “on request” wifi connection in all Monteparaiso... More 

Galway, Ireland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed October 9, 2014

We are a family of 2 adults and 3 children aged 11 to 17 and we stayed here in August. It was exactly what we wanted. Quiet, clean, great location and with the best "private" pool you could ask for. We checked in at the reception of the RioSol and Daniel was professional and very helpful. We were given our... More 

Helpful?
1 Thank DaraGalway_Ireland
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Many thanks for your review on TripAdvisor , I was delighted to see that the family really enjoyed their stay in our beautiful complex. I’m glad your children got to enjoy our swimming pool, there is nothing like going for a swim whilst you are on holiday. I’m also pleased and proud that you had the chance to use some... More 

UK
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 6, 2014

The apartment was very well presented and very clean. I had a lovely view of the harbour in one direction and the hills in the other The walls were reasonably freshed painted and the furniture attractive as were the pictures on the walls. The apartment was spacious with a good sized balcony with the sun up until about 4 pm.... More 

Helpful?
1 Thank oldsportyrelaxer
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Thank you for taking the time to give us your feedback on your stay. We take all comments very seriously and I have spoken to the reception staff. I understand that in this ocasion we didn´t do all we could to transmit all the information you needed and can only apologise that we did not reach our normal high standards.... More 

Midlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 30, 2013 via mobile

Just back from Monteparaiso after a week! These apartments are your bog standard Spanish apartments, the furniture s a bit dated but we weren't in there a lot! The beds were very comfortable and we got clean sheets twice in the week! The shower rooms have obviously been updated quite recently and are very clean and modern and the shower... More 

Helpful?
Thank Tinkyb00
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Thank you for your kind comments. We are so pleased you enjoyed your stay and have passed your comments to the Bar staff. We look forward to welcoming you back soon. Kind Regards Lorenzo Sentís Riversun-Touristic More 

Essex
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed March 1, 2013

Holidaying with 2 friends, the 3 of us shared an apartment. 2 had beds and 1 on a sofa bed. The only problem that the sofa bed was all plastic, not too bad being as it was February, but I would think it would be very hot and sweaty if anyone went in the summer months. Air con is available... More 

Helpful?
4 Thank cazzyhill
Edinburgh, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 25, 2013

Holiday great from start to finish flights via Ryanair on time staff at hotel great wrestler arms great food brill drinks and entertainment in sister hotel rio sol fab and the views to die for overall great holiday sunshine everyday what more could you ask for

Helpful?
2 Thank annderek20
AparthotelRiosol, Director de Relaciones con Clientes at Monteparaiso Apartamentos, responded to this review

Thank you very much for your kind and open words. We are delighted and happy to hear that you spent wonderful days here at the Monteparaiso Apartments and that you enjoyed the hospitality, facilities and services provided by the Riversun-touristic team. Thank you very much for mentioning especially the friendliness and service mind driven team, this is much appreciated by... More 

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