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Gloria Palace Royal Hotel & Spa

Certificate of Excellence
GreenLeadersSilver level
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C/ Tamara, 1 | Playa de Amadores, Mogan, 35130 Puerto Rico, Gran Canaria, Spain
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Gloria Palace Royal Hotel & Spa
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Gloria Palace Royal Hotel & Spa
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1,496 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for only one night, and it was definitely too short an experience! We would have asked to stay another night but unfortunately we had to leave that day. The service and the smiles that you get with it are the characteristics that set this hotel apart. You get the feeling that the staff are really... More 

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Durham
Contributor
13 reviews 13 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and self have stayed at the sister hotel just around the corner called The Gloria Palace Amadores Thalasso & Hotel on many occasions and we love it For our spring break this year we decided to go to the Gloria Palace Royal We were not dissapointed. The hotel, facilities and staff are fantastic. The views over Amadores beach... More 

Was this review helpful? Yes 5
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Thank you for taking the time to write a review about your recent stay at our hotel. Your feedback is truly important to us because it helps us to realize both our strengths and weaknesses from our guests' point of view. Kind regards, Ricardo Pita General Manager More 

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Only one word to describe this hotel FANTASTIC. From the rooms, food, entertainment and the staff everything made us feel so relaxed and we were welcomed to the hotel with a glass of bubbly on arrival. Not one negative the whole week. Even the weather was fantastic and we were with six other people who also enjoyed their stay. We... More 

Was this review helpful? Yes 3
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel. Kind regards, Ricardo Pita General Manager More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

By far the best hotel I've ever stayed,satisfaction guaranteed friendly staff,great food,clean rooms which are serviced every day.and if I have to give one staff member big up its David he never let your glass empty or never let you feel just like a guest treated you like family this man deserves a pay rise,will definitely will be coming back... More 

Was this review helpful? Yes 3
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Thank you for taking the time to leave us your detailed feedback and for recommending our hotel to future guests! We most appreciate your comments regarding our commitment to exceptional service, as we are very fortunate to have a staff like David that truly cares about the guest experience. Best regards, Ricardo Pita General Manager More 

Brighton
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

My partner and I stayed at the Gloria Palace Royal last week, this was our first time at this hotel and after reading the reviews it was a done deal. The staff are a credit to this hotel and are what make it, especially Christian on reception, he really went all out to make our stay great. The food is... More 

Was this review helpful? Yes 7
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Thank you for taking the time to write a review about your recent stay at our hotel. Your feedback is truly important to us because it helps us to realize both our strengths and weaknesses from our guests' point of view. While it is wonderful to read that you were impressed with our staff and rooms, we regret... More 

Brough,East Yorkshire
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Writing this on our penultimate day here. We have had a great time in this well run hotel right from the moment we checked in, met by a smiling Yvelise who handed us a glass of bubbly to ease our way through registration. The hotel staff are amazingly friendly and nothing is too much trouble. It literally is service with... More 

Was this review helpful? Yes 6
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, It is so wonderful to read your great review! Your words paint such a charming picture of our service levels, and we sincerely appreciate you taking the time to recognize our team members for going above and beyond. We are certainly very proud to provide our guests with this standard of service in our industry. It is a... More 

Eindhoven, The Netherlands
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very beatiful hotel Nice employees and trainees. You het a bracelet for all inclusive and you stil have to gave your room card. I hate the bracelet why both. There are many drinks not all inclusive also the kaia restaurant is not all inclusive. Even not for one time so as it is in other hotels. Women can wear hotpants... More 

Was this review helpful? Yes 7
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, I would like to take this opportunity to thank you for your feedback regarding your recent visit to Gloria Palace Royal. We are extremely sorry the hotel did not meet your expectations. We thank you for caring enough to share your experiences. Sincerely, Ricardo Pita General Manager More 

England
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

No wonder we return year on year. Staff so attentive, room outstanding, food, facilities outstanding. Just total relaxation and luxury. All inclusive no hassle, staff polite and so helpful. Lots of places to snack and drink and also to relax in In and around the pool, hotel lobby, pool bar. This hotel is a must to visit.

Was this review helpful? Yes 8
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Thank you for this great review regarding your personal experience at the Gloria Palace Royal. Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in your case. We hope for the opportunity to host you in the future again. Ricardo Pita General Manager More 

Greater London, United Kingdom
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed with my family for 10 days from 1st of May. Was so exiting to get there, was feeling like a dream was coming true. Fantastic view and clean rooms. Basicaly, the dream finished after couple of days. We started to feel very much controlled by the time we were supouse to go for breakfast, dinner. The breakfast buffet... More 

Was this review helpful? Yes 7
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, I would like to take this opportunity to thank you for your feedback regarding your recent visit to Gloria Palace Royal. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We are extremely sorry the hotel did not meet your expectations. We thank you for caring enough to share your... More 

Tipperary
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was one of the best holidays I have been on, We decided to go All Inclusive from the time you arrive in Reception until you leave the service is fantastic you are welcomed with Champagne or Orange Juice. The Room: The rooms are great nice and big. We had a fabulous view of beach below and it was great... More 

Was this review helpful? Yes 6
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special. We are delighted to read all the little touches we provide were a success and that the service you... More 

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