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Gloria Palace Royal Hotel & Spa

4.0 of 5 C/ Tamara, 1 | Playa de Amadores, 35130 Puerto Rico, Gran Canaria, Spain
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Gloria Palace Royal Hotel & Spa
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Gloria Palace Royal Hotel & Spa
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1,347 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Belfast
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I arrived for one week, 15th Nov 2014, all inclusive for our joint 50th birthdays. I had contacted the hotel before our arrival, a lovely gentleman called Sascha to arrange some flowers, chocolates champagne etc on our arrival for my wife and they exceeded my expectations, everything was better than I had planned. Champagne on arrival as... More

Was this review helpful? Yes 5
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Thank you for your candid comments about your recent stay at the Gloria Palace Royal and for letting us knows that you had a wonderful holiday at our hotel! We are thrilled to read that you were impressed by our service levels in most interactions with our team members. We look forward to welcoming you back to the... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have visit the Gloria Palace Hotel six times and will for sure come back again. I was surpriced with champange and birthday cake the 04th of November - what a surprice! A very friendly staff, super food, nice rooms and a wonderfull oceanview. We injoyed the stay and the good wether. Annette and Tommy Denmark

Was this review helpful? Yes 3
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear Annette and Tommy, Many thanks for your excellent review about your stay at our hotel and for taking time to share your experience on Tripadvisor. We are delighted to read that you describe your 6th stay with us as super holidays and our staff as very friendly. We also glad that you enjoyed the surprise of the hotel for... More

Plymouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the hotel in November 2014, on a half board basis. The service in this hotel was exemplary, reception, bar, restaurant and housekeeping staff were helpful, obliging and friendly. Our initial room in Block 4 was overlooked by the pool terrace which we didn’t like but we were moved to another room as soon as... More

Was this review helpful? Yes 2
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Thank you for taking the time to write a review about your recent stay at our hotel. Your feedback is truly important to us because it helps us to realize both our strengths and weaknesses from our guests' point of view. While it is wonderful to read that you were impressed with our service, rooms and food, Best... More

Stockholm, Sweden
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I and my wife stayed at this fantastic hotel for the first time in the month of November. We have visited Gran Canaria several times but this stay was the far best. The location of the hotel is great - close to everything like pool, transports, golf, beach, tours etc. The room was excellent with great independant terrass facing the... More

Was this review helpful? Yes 3
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear Leif, Thank you for taking the time to leave us your detailed feedback and for recommending our hotel to future guests! We most appreciate your comments regarding our commitment to exceptional service. Ricardo Pita General Manager More

Somerset, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first holiday I went on with my boyfriend and our families and it was absolutely incredible. All of the staff were an absolute delight, they all spoke fluent english and were incredibly chatty. In particular there was a young man on reception who recognised us and made us feel at home throughout our stay. [Not to mention... More

Was this review helpful? Yes 3
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, It is so wonderful to read your great review! Your words paint such a charming picture of our service levels, and we sincerely appreciate you taking the time to recognize our team members for going above and beyond. We are certainly very proud to provide our guests with this standard of service in our industry. It is a... More

Preston, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have just returned from a wonderful holiday at the Gloria. It was our first visit and I hope it won't be the last. All the staff were welcoming and friendly.Nothing was too much trouble. At reception a drink on arrival and a personal tour of our room. The room was lovely and the tea and coffee... More

Was this review helpful? Yes 3
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear Diana, Thank you for choosing the Gloria Palace Royal. It is so wonderful to read that you were impressed with the service received from our team members, as we consider our staff to be our greatest asset. We are certain that your detailed review will be very helpful to future guests who turn to TripAdvisor to plan their visit... More

Aarhus, Denmark
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night at this fabulous hotel in the month of October. The staff at the reception (Christan) gave us a very warm welcome and we felt that we were treated like kings, even though we were only going to stay for one night. The room was wonderful with a stunning view. and the decor very, very nice. The... More

Was this review helpful? Yes 3
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear Birgitte, Thank you for taking the time to write a review about your recent stay at our hotel. We are very fortunate to have a staff like Christian that truly cares about the guest experience. While it is wonderful to read that you were impressed with our service, rooms and food. Kind regards, Ricardo Pita General Manager More

Malmo, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The welcome here is 5-star! We were offered a welcome drink as we waited to check-in, 'Spanish Champagne Madam?'. Yes please! That set the holiday off nicely I must say. The reception has a stunning view out over the bay of Amadores and their own sensational infinity pool. Take it all in as you sip the bubbly!! For us the... More

Was this review helpful? Yes 5
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Thank you for taking the time to share your feedback about your recent stay.. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We hope for the opportunity to host you in the not too distant future, and thank... More

Livingston, Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I have just returned last night from our 8 night stay at the Gloria Palace Royal and what a fantastic holiday it was. We have previously stayed in the sister hotel in Amadores which was also good but this hotel really was above and beyond. Can not fault a thing about this hotel, the food is good... More

Was this review helpful? Yes 1
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear Alana, Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards, Ricardo... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The good: Amazing view Great infinity pool, not too crowded Breakfast was very good and fresh Generally good hospitality and service (with some exceptions below) Good location, just a short walk to the beach and surrounding restaurants The bad The main restaurant was indoor and noisy. We prefered to sit outside at some of the beach restaurants. The restaurant at... More

Was this review helpful? Yes 1
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review

Dear client, Thank you for mentioning some points that we could improve. We have taken notes of your comments as it is important for us to receive feedback in order to improve and maintain our standards. We hope for the opportunity to host you in the not too distant future, and thank you again for your kind words! Kind regards,... More

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Additional Information about Gloria Palace Royal Hotel & Spa

Address: C/ Tamara, 1 | Playa de Amadores, 35130 Puerto Rico, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gloria Palace Royal Hotel & Spa 4*
Number of rooms: 197
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Also Known As:
Gloria Palace Royal Hotel And Spa
Gloria Palace Royal Hotel Puerto Rico
Dunas Amadores
Hotel Dunas Amadores
Gloria Palace Royal Hotel & Spa Puerto Rico, Gran Canaria

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