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Morasol Suites

Certificate of Excellence
Juan Diaz Rodriguez 12, 35130 Puerto Rico, Gran Canaria, Spain
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1 room 1 guest
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465 Reviews from our TripAdvisor Community

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Traveler rating
    331
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    20
    6
    2
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
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    (465)
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Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed today NEW

From the minute we arrived the staff were there to assist you. It was a great place to relax. My husband has walking difficulties and it was suitable for him to get about with the ramps up and down the complex and into the pool. and the location meant he did not have to walk up and down hills. The... More 

Was this review helpful? Yes
Co kildare
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

Having read the reviews of Morasol Suites before we booked our holiday, which were for the most part, very positive and complimentary, we were a little bit disappointed that our experience at the hotel did not meet our expectation. Our party of 3, my wife, 10 year old grandaughter and myself had booked a one bedroom apartment for one week... More 

Was this review helpful? Yes 2
Hemel Hempstead, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Got back back yesterday had a fantastic time with family and friends all of us will be going back next year, the staff are very helpfull and friendly especially Virgil the room was cleaned everyday the swimming pool is excellent my 17month son loved it as did our friends two year old , great location plenty to do loads of... More 

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Thank you Pazzer44 for your kind words! We feel very grateful receiving your great opinion about your stay in Morasol Suites**** . The whole staff will be more than glad to have you and your family with us in a near future! Once again, thanks for sharing your experienced holidays with the social network and possible future customers! Welcome and... More 

Derbyshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel last year and forgot to write a review. Had such a great time last year and will definately be returning in October. Special mention to Guacimara and Taye, such lovely people showing great customer care. The hotel itself is lovely, very modern and the room we stayed in was very spacious and clean. Arrived late on... More 

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Laura, Thank you for your review about your holidays in Morasol Suites! :) We really appreciate that you share your experience on Tripadvisor, especially when you mention our staff who works very hard to give all our guests a good service :) . Once again, thanks for your wonderful comments! We will be very glad to receive you in... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a lovely hotel good location we were there for 2weeks with our daughter and my son and girlfriend came for last four days and stayed on for their holiday very clean rooms nice also kept very clean pool area nice but lacks atmosphere could do with a little music maybe .Staff all really nice Daniel Todd especially David... More 

Was this review helpful? Yes 2
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Lorraine M, First of all, we would like to thank you for giving us your feedback from your stay in Morasol Suites****. Thanks to all the reviews we receive on Tripadvisor we can work every day to improve our service. We will inform our colleagues about your satisfaction (we appreciate your words to them :) ). Regarding the parasols... More 

Aberdeen, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was so surprised with this hotel. I feel the pictures online do not give this gorgeous hotel justice. Walking into reception and that feeling of happiness and excitement just took over. Every Reception staff member was so kind and helpful great service which included Stefan, Dawid and a lady with long blonde hair who continuously smiled. Special thanks to the... More 

Was this review helpful? Yes 3
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Stephjkay, There are not enough words to describe how we feel reading such a wonderful comment from a guest :-) – specially on a Monday morning! We just want to say THANK YOU, for your kind words, specially those aimed at our colleague Alison (she is really amazing!). We are really proud of our team, and we try to... More 

Waterford, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a 12 night stay. Can't fault the hotel on anything. The rooms were spacious and cleaned daily. The staff were all very friendly and willing to help in any way they could especially the bar staff and David in reception. It was my boyfriend's birthday while we were there and they sent up a bottle of wine... More 

Was this review helpful? Yes 3
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Robyn-July 2015, We really appreciate your kind review about your last stay with us! :). Thank you for letting us know your feedback, it is a pleasure for us to read such a fantastic opinion on Tripadvisor. We are going to inform our staff, especially our colleague David from reception and the bar staff, about your satisfaction (they will... More 

Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Been to gran canaria several times and stayed at the Morasol suites for the first time this year, just looking to go back next year as found this a fantastic place to stay. The rooms are very large and clean, also ideal for people with walking difficulties as these are right next to the marina at the bottom of Puerto... More 

Was this review helpful? Yes
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Sally P, We would like to thank you for giving us such a wonderful review on Tripadvisor! We will inform all the staff about your kind words, and we would like you to know that we really appreciate the time you take to give us this feedback :) Thank you again for your comments, and be sure that we... More 

Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We only booked our 1 week stay 48 hours prior to departure. I read previous reviews & thought this Hotel might offer us a chance to relax & how right the reviews were. We can't fault the Staff , Alison looked after us superbly every morning during breakfast, Todd & all the Bar staff, David & Monica on Reception whose... More 

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Pauline A, We have not enough words to thank you for your SUPERB review! :) . Thank you for saying that we are a little Gem, this is what every hotelier wants to hear from a guest!!! :) :) Our goal is to assure you the holidays you deserve, and every time we get such a marvelous feedback we... More 

Aberdeenshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from an amazing 10 night stay at Morasol with my boyfriend. We had room 218, which had lovely views over the marina as well as the pool. The ground floor rooms had direct access to the pool, but we preferred being a little further away. The rooms are really spacious, and split level, with a separate seating area... More 

Was this review helpful? Yes 2
Morasol H, Public Relations Manager at Morasol Suites, responded to this review

Thank you SO VERY MUCH for your super comments and for taking the time to share your recent experience with us on Tripadvisor. It is amazing for us to hear our guests saying this about us! WOW!! :-) We are very pleased to have met your expectations and to know that you enjoyed your stay make us really happy! We... More 

Hotel Review Summarization

What travelers say

  • Pool area(4)
  • Junior suite(3)
  • Third floor(3)
  • Sun terrace(3)
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457 photos of this hotel

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Hotel & grounds (74)
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Apartment (37)
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Apartment with Garden View (38)
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Pool (18)
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Restaurants and Bars (17)
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Room with Handicap Accessibility (29)
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The Hotel (34)

Management photos: Courtesy of the property manager

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Other (5)
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