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Morasol Suites

Certificate of Excellence
Juan Diaz Rodriguez 12, 35130 Puerto Rico, Gran Canaria, Spain
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Morasol Suites
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446 Reviews from our TripAdvisor Community

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Traveler rating
    315
    105
    18
    6
    2
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99
273
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
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  • All months
    (446)
  • Mar-May only
    (84)
  • Jun-Aug only
    (151)
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Ireland
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently returned home from a 2 week stay with our young daughter. This is a wonderful hotel, it was so good we could have stayed. The Morasol team should be commended for the excellent environment they have created. The atmosphere is relaxed and focused on the happiness of residents. You can tell that staff enjoy working here and take... More 

Was this review helpful? Yes 1
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked this hotel on booking.com, excellent choice. We were greeted with two glasses of sangria, a lovely gesture, Toby, David and Monica were a privilege to be involved with, three staff the place can be proud of. All in all a top class hotel, I would not say one bad word about it. Excellent!

Was this review helpful? Yes 2
Blyth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from Morasol, 2 weeks from 11th July, what a great place to stay, room 412 , high up and lovely views of the marina, very clean, comfortable beds, towels changed daily and bed linen more than twice during our stay, the cleaners really make a great job and are a credit to the hotel, the reception, bar staff,... More 

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Joanne r, First of all, we would like to thank you for your wonderful comment! We will inform our colleagues from Reception, Bar and Housekeeping about your kind words of them. All our staff does a great job every day to improve, and it is an honour for us when our guests recognize it and share their experience on... More 

Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Myself and mam arrived here tonight. David was lovely on reception. Holiday booked since November second floor studio with a view we asked for. When we arrived was after 9 got the key for the fourth floor. Which I thought great we're up higher. Got off the lift went to room 401. Well equipped studio lovely and clean. Pulled back... More 

Was this review helpful? Yes
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Champey, First of all, we feel sorry if you are not having a good feeling from your first day with us. Our aim is to achieve the expectations all our guests have, and obviously we would like you to enjoy your holiday here and now! As per the conversation we have just had together explaining personally the situation we... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff. Hotel very clean. Free WiFi in reception, you have to pay for your room though. Hotel is small which is nice . Breakfast was excellent with a good choice of hot and cold food. Ten minute walk to the shopping centre and five to the beach.

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Dave H, It is a pleasure for us to receive such a nice score from you! Thank you for sharing your opinion about us and for giving such a fantastic review!!! We are looking forward to have you with us again in a near future! Best Regards! More 

Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Large clean apartment, serviced every day. All staff were great. Had a great stay. Would recommend restuarant for dinner. Just fabulous. Good location near the beach but far enough away from town centre to guarantee peace and quiet. Hope to go back next year.

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Bernard G, We really appreciate your review! Thank you very much for taking part of your time to share your nice comment about us on Tripadvisor. It is a pleasure for us to receive your words and opinion, and of course we will be pleased to have you with us again in a near future!!! Best Regards from all... More 

Paisley, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel in the quieter part of Puerto Rico at the Marina. Great location as handy for everything, within walking distance to the beach, harbour, shops and bars. Service excellent and staff really friendly. The hotel was immaculate and nothing was too much bother......loved it, we will be back

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Youngsa32, Thank you for giving us your feedback about your last stay in Morasol Suites****! We are really glad hearing that you are thinking of visiting us again in a future . Your words are really important for all of our staff, and we will take good notes of your opinion! We will continue working hard to give you... More 

London, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a really lovely stay at this hotel. The staff in particular were fantastic, each receptionist was very helpful and had loads of relevant and useful information for us. The cleaners always said good morning and hello. The bar staff (Toby) were very attentive and friendly. Alison, in particular, who served us at breakfast was really lovely. Always so... More 

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Charlotte H, We really appreciate your lovely words about your stay at Morasol Suites! Your feedback is very important for us to continue improving our service.We will inform our colleagues and thank you for mentioned them on your review! J Regarding the flyers you received during your stay, we really apologize about the inconveniences this may have caused you,... More 

Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As usual this was another great stay at the Morasol Suites. This time I brought my parents with me and they absolutely loved it they couldn't get over how brilliant the staff were from the guys at the front desk to bar staff and most of all they ask me to mention the lady that was cleaning there room just... More 

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Richard F, It is an honour for us to read your wonderful review! Thank you for taking part of your time to write all these nice words about our staff!! The whole team of Morasol will be glad to have you in a future stay, and of course we will inform our colleagues about your nice words! Specially to... More 

Ashington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

first time here and made to feel really welcome, rooms are excellent the staff are all pleasant, towels and bed linen changed regularly, the pool area is great, plenty room for sunbathing as there are also sunbeds on the roof

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear jimw, We would like to thank you for your fantastic review and let you know that we will be more than pleased to have you with us again in a future. Thank you again for sharing your experience on Tripadvisor! Regards! More 

Hotel Review Summarization

What travelers say

  • Pool area(4)
  • Junior suite(3)
  • Third floor(3)
  • Sun terrace(3)
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455 photos of this hotel

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Hotel & grounds (74)
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Pool/beach area (35)
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Dining (9)
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Amenities (11)
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Apartment (37)
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Apartment with Garden View (38)
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Pool (18)
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Restaurants and Bars (17)
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Room with Handicap Accessibility (29)
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The Hotel (34)

Management photos: Courtesy of the property manager

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Room/suite (7)
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Pool/beach area (5)
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Other (5)
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