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Morasol Suites

Certificate of Excellence
Juan Diaz Rodriguez 12, 35130 Puerto Rico, Gran Canaria, Spain
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Morasol Suites
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432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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Sheffield, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 8th time at morasol! And as u can guess we love it here,lovely staff, beautiful hotel and right by the marina , doesn't get much better! Had 11 nights and didn't want to go home! Must give a mention of David , so helpful,friendly and funny, will miss our little chats! But hopefully will be back Nov/Dec... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here from 22nd June - 29th in room 131. It is one of the nicest hotels we have stayed in. Super clean, nice and modern and really spacious. It is in a perfect location right by the harbour so the views are lovely. The beach is only a minute walk away too so it's great. If your looking... More 

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Stirling, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I spent the month of June here and I cannot fault this hotel in any way. The staff are so friendly and make you feel so welcome Monica at reception was the first person we spoke to and she was always so helpful in everything we asked. I wish I could remember all the names as there... More 

Was this review helpful? Yes
Nottingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

on arrival david on reception was brilliant, could not do enough for us, we was in room 102 lower level, large room and large bathroom, would have loved more wardrobe space.. cleaners came every day, and I must say those girls do a great job, always speak to you and a smile .. we was half board for 2 weeks... More 

Was this review helpful? Yes 3
Morasol H, Director General at Morasol Suites, responded to this review

Dear docker747, First of all, I would like to give you a massive THANK YOU personally for your words dedicated to our staff and to me! It is not common that a guest mentions the manager in a thank you, so I would like to transmit my gratefulness!! When we all receive this kind of compliments, a great joy spreads... More 

Stockport, United Kingdom
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my daughter it was very expensive but it's in a really good location. I booked this hotel 13 months in advance and was disappointed to be put in a temporary room the first night at the back with no view until the next evening when we were put in an apartment at the front and had to... More 

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear stella499520, First of all, we would like to thank you for giving us your feedback after your stay, this is very important for us to improve every day! Regarding prices, February is still part of our peak season, but If you decide to visit us again, let us inform you that we have very good offers for specially summertime!... More 

northwich
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location near harbour, beach, shops and bars. Staff friendly and helpful. Just the right size of hotel. We didn't choose this hotel, Thomsons changed our original hotel just hours after we paid the final installment but unexpectedly, it was a good alteration. Few issues around the pool caused by inconsiderate guests leaving towels on sun beds for hours on... More 

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear bg55, It is a pleasure for us to hear that you will choose us to enjoy your holidays in the future! :-) It is also a nice feeling to know that you enjoyed your stay, even when we were not the hotel you booked from the beginning. We work hard to assure you feel comfortable and enjoy the time... More 

s.yorks
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the Morasol Suites in july/August of 2014......well what can I say?.....OUTSTANDING! !...that's the word I was looking for....the location is fabulous too....the rooftop terrace is great to get some peace,and the views of the marina are marvellous. ...I strongly recommend the Morasol Suites. ..

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear davoS_yorks, We just could feel grateful receiving your nice comments! Thank you for your words, we try to improve with every feedback, and this is absolutely fantastic! We hope to see you soon again! Welcome & Regards!!! More 

Swindon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a 4 night break from the Morasol Suites and had a fantastic time there. We were given an upgrade when we checked in which was totally unexpected but appreciated. The Hotel is in a perfect location, near the marina and a short walk from the beach, Food was good, although the breakfast buffet could be warmer, and... More 

Was this review helpful? Yes 2
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear ShirleyEves, We would like to thank you for this nice review!! For all of us it is always important to learn from your feedback! We are working on solutions for the issue you comment on the breakfast. We will transmit this information to all the staff to help us to improve every day. We hope to see you soon! More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a fourteen night stay in the morasol suites and it was fantastic the staff were great the hotel is really clean and well kept the location is spot on only let down was the wifi charges all in all a cracking little hotel and can't wait to go back

Was this review helpful? Yes
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear Louise S, We would like to thank you for this nice comment!!! It is very important for us, to receive a feedback from our customers, and we appreciate you take the time to do that! Regarding the wifi, we are working on that to give a better service in the future in all the rooms, but at the moment... More 

ayrshire
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

May 2015 was my 5th visit to Morasol Suites, the hotel is located by the marina and close to shops, restaurants and ferries. The rooms are large and bright with air con, wonderful views from the balcony and spotlessly clean. There is a superb solarium which is so peaceful and well laid out with lovely views across the bay and... More 

Was this review helpful? Yes 1
Morasol H, Director de Relaciones Públicas at Morasol Suites, responded to this review

Dear FunjetAyrshire, We are really glad to know that you have enjoyed your stay at Morasol. Thank you very much for giving such a nice description of us on Tripadvisor. Those things makes us to love our job, and help us to continue improving and giving our best. We will transmit your kind words to all the team, specially to... More 

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