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All 70 Puerto Rico hotels

Marina Suites

4.0 of 5 Hotel   |   Av de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
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Marina Suites
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Ranked #5 of 70 Hotels in Puerto Rico
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
73Margaret Manchester, United Kingdom
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1,612 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

This is the second time we stayed at this hotel, most of the staff are very polite, helpful & friendly (apart from the maid who was unfriendly & stood outside the door from 11 30 on the day of our departure even though it's a a 12 o clock check out!!!) However, again we had a brilliant time. The reception... More

Was this review helpful? Yes
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Margaret, Thank you very much for taking your time to share your great impression of your stay at Marina Suites. It is always so nice to hear from great and valuable comments like yours, your comments . encourage us to continue focusing on guest satisfaction at any time in the future. Therefore, we would like to thank you from... More

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Just back after spending 10 days in this hotel. The hotel is spotless,great location with great staff. My only suggestion( which I made to the lovely manageress !!) was that they could put in some decking in for sun loungers below the infinity pool. Will be booking for next year. Best wishes from Glasgow. ps... the 'girl' who does the... More

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Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Martin, Thank you for taking the time to share your experience at Marina Suites on TripAdvisor. We are thrilled to hear that you had a great holiday with us. We highly appreciate all your nice comments highlighting our helpful staff, location and hotel. Your opinion is really important to us, from your wonderful experience to your suggestions, once again... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful accommodation, beautiful staff, beautiful food BUT 2 complaints. Lighting in bedroom was so dim that I had to remove all of my clothing from a shelf to see what to wear AND buffet food labels got knocked about so it was difficult to tell what was there! I would give 4.5 stars but do not know how to do... More

Was this review helpful? Yes 1
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Ellie, Thank you for taking the time to share your experience at Marina Suites on TripAdvisor. We highly appreciate your comments, from your nice words regarding our staff, food and accommodation to your suggestions. We will take all your opinion into consideration as we are constantly striving to meet the satisfaction of all our guest. Once again thank you... More

Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 7th trip to the Marina Suites over a 10 year period. The fact that we return year after year says it all really. For a holiday in the sun you really can't beat it. The infinity pool is big enough, the pool bar provides adequate drinks and snacks plus a lunch menu. Breakfast is good - an... More

Was this review helpful? Yes 2
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Madalaina, Thank you so much for taking the time to let us know your impressions of your recent stay at Marina Suites. Your opinion and loyalty is really important to us and we highly appreciate it! We are so glad to read that Marina Suites met again all your expectations, as always! It is so nice to welcome repeaters... More

Manchester
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the marina suites 27th Sept 2014 for 10 days, last year we stayed at the bay view that is a nice apartment/hotel apart from the steps down to the bars/shops, if you want fantastic facilities then it has to be the marina suites, rooms, pool bar, pool, Jacuzzis fantastic all the staff cannot do enough for you, from... More

Was this review helpful? Yes 1
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Raynard, We are the ones who would like to thank you for choosing to stay at Marina Suites and sharing such a wonderful impressions. We truly appreciate your feedback, since all our guest comments enable us to improve our services and facilities. It is so nice to hear that you found Marina Suites "one of the best hotels you... More

Torquay, United Kingdom
Top Contributor
71 reviews 71 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from our 7th visit to marina suites. Fantastic room on the 9th floor. Greeting from receptionists so welcoming. The waiters at breakfast greeted us like long lost friends. A lovely touch was one them who has been here since Marina Suites opened came up to us on our 2nd to last morning to say safe journey home, he... More

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Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Alison, Wow, what a lovely review regarding your recent stay at Marina Suites. We highly appreciate your loyalty, choosing again to stay with us. As always, it is a great pleasure to host you and we feel very proud to have again the opportunity to welcome you at Marina Suites! We are happy to hear from you and to... More

Peterbrough, null, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned home after spending two wonderful weeks at "The Marina Suite" A slight clue in the title of the hotel, there is a working marina next to the hotel and it was quite interesting watching the daily bits and bobs going on around the marina. This is our 5th visit to the Marina Suite and we were... More

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Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Bev, First of all we would like to thank you for your loyalty, it is so nice to welcome returning guests and to see familiar faces. Thank you also for recognizing our team who work so hard every day to delight our guests. We highly appreciate all your nice words, we will share your comments with our team as... More

Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel must be the best in Puerto Rico! Stayed here for one week and it is superb. Room is beautiful with regular housekeeping service, fantastic views across marina. Staff are very helpful and pool area is large with superb infinity pool where you can swim and watch the ferries come and go. We haven't eaten in the hotel so... More

Was this review helpful? Yes
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Jamie, Thank you for choosing Marina Suites for your holidays and sharing such a wonderful review. All our team strive to ensure the best stay experience for all our guests, therefore we are so happy to hear that you found Marina Suites a fantastic hotel, and above all, that you enjoyed your stay with us! Your nice feedback regarding... More

Isle of Arran, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from a wonderful week at The Marina Suites. We stayed on a half board basis and were absolutely delighted with this gorgeous hotel, it is in an stunning location overlooking the sea and marina. Food was amazing every night, especially the desserts! Cannot fault this hotel in any way, we will certainly be returning.

Was this review helpful? Yes 2
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Eileen, Thank you for taking the time to share your experience on TripAdvisor, We truly appreciate your feedback, it is so nice to hear that we were able to meet all your expectations, especially with our food and desserts! Thank you for choosing Marina Suites for your stay and sharing such a lovely comment. We would love to welcome... More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It's hard to find a bad thing about this hotel. Staff were all friendly and helpful. We were only bed and breakfast but the food was nice and plenty of choice. We did eat in the pool bar twice and enjoyed the food there at lunch time. The views from the balcony and amazing and the pool is amazing with... More

Was this review helpful? Yes 2
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear James, We are the ones who would like to thank you for choosing Marina Suites for your recent stay. Your satisfaction is our main priority, therefore we are so happy to read that we were able to meet all your expectations! We highly appreciate all your positive comments recognizing our service, views and entertainment team. We will share your... More

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Additional Information about Marina Suites

Address: Av de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marina Suites 4*
Number of rooms: 214
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Also Known As:
Marina Hotel Puerto Rico
Marina Suites Puerto Rico, Gran Canaria
Marina Suites Gran Canaria
Marina Puerto Rico

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