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Marina Suites

4.0 of 5 Av de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
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Certificate of Excellence 2014
Marina Suites
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1,657 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Littlehampton
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

On my recent visit to the Marina Suites hotel I was overall very pleased again, this is the 4th time I have stayed in this hotel and throughly enjoyed my stay. This year I was a bit disappointed with the position of my room, 422, this received no sunlight on the balcony at all, I did asked to be changed... More 

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Carrickfergus
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 2nd visit after being so impressed by the first. The only thing that I can think to whine about is that we didn't get the Marina view as we requested but maybe third time lucky. The suite we got was on the 8th floor with a see view, so I couldn't really complain too much. Being our... More 

Was this review helpful? Yes 1
Manager H, Director de Relaciones Públicas at Marina Suites, responded to this review

Dear Katrina, Thank you so much for choosing again to stay at Marina Suites. It is so nice to hear from you, comments like yours encourage all of us to continue working for the happiness of our guests! Therefore, we highly appreciate all your nice words and suggestions, we will try our best to improve them. We are just waiting... More 

Helsinki, Finland
Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there with my husband and grandchildren (age 6 and 8), and had a really spacious room with large bathroom, kitchen corner with equipement and balcony with nice scenery to the marina and beach. Personel was frienly, cleaning ok and even the beds were good. I even didn't need to use my earplugs during nights, it was so quiet.... More 

Was this review helpful? Yes
Manager H, Director de Recepción at Marina Suites, responded to this review

Dear RitaK990, First of all, thank you for taking time to write your opinion about your last stay in Marina Suites. We really appreciate your feedback. With comments like yours we get motitvated to work on improving our clients experiences in our hotel. We are very happy to know that you enjoyed your holidays with your family and that our... More 

1 review
4 of 5 stars Reviewed 1 week ago

We had a wonderful time with nice weather at Puerto Rico. The fantastic pool area at Marina Suits, with sun all day, stands out - one of the best we have ever experienced! The appartment was nice but the beds are somewhat hard for our liking. Ask for extra mattress.

Was this review helpful? Yes
Manager H, Director de Recepción at Marina Suites, responded to this review

Dear Mikael K, Thank you for sharing your impressions about your last stay in Marina Suites. We highly appreciate that you take time to give us your feedback. We are happy to know that you enjoyed the special microclimate of Gran Canaria in our facilities. As for the bed we apologize but we are glad that we could solve it... More 

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Are they just being nice to us, as returning customers, or is it getting better all the time? In the 'Select Suite' I don't remember free WiFi in the room (a router per room!) and someone delivering free bottled water which saved us carting it upstairs. Is that new? We always had the 'extras': white towelling bathrobes, slippers, DVD player,... More 

Was this review helpful? Yes 1
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Saxon-Bok, Wow, thank you for recognizing all our efforts to offer day by day a memorable stay to all our guests. We agree with you on your comments about our night views, you really do not find that amazing views everywhere. We will share your kind words with the crew that you mentioned, specially with Jose, since he will... More 

Tromso
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in the Marina and this was our 2.nd visit. We were having a room with seaview and overlooking the Marina. Nice room, but this time we were a little bit disappointed, the air-condition didn't work at the room and when sitting on the balcony it was a lot of noices from working outside. It was also a... More 

Was this review helpful? Yes 1
Manager H, Director de Relaciones Públicas at Marina Suites, responded to this review

Dear TromsoMaggi56, Thank you for sharing your impressions about your last stay at Marina Suites. We are sorry to hear that we were not able to meet all your expectations, and we highly appreciate your comments, from you positive words to your suggestions as we are always striving to offer our guest an unforgettable stay. We truly hope that you... More 

Stoke-on-Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Couldn't find anything wrong to be honest or anything to moan about, its a great place to stay. it was my first time to gran canaria so I didn't know what to expect but the room was clean and modern and the food was very appetising and enjoyable. Its in a nice area, not a far walk from the main... More 

Was this review helpful? Yes 1
Manager H, Director de Relaciones Públicas at Marina Suites, responded to this review

Dear Amelia, Wow, we highly appreciate your review and your wonderful impressions about your stay at Marina Suites. It is so nice to hear that everything has been to your satisfaction, that definitely means that you had a great stay with us! We are just waiting to welcome you on board soon! Warm regards from Puerto Rico, the location with... More 

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

had a great holiday at marina suites, accommodation is clean and comfortable with all you would need. Staff are all helpful and friendly Food was great with lots of choice at breakfast and dinner will be back thanks

Was this review helpful? Yes
Manager H, Director de Relaciones Públicas at Marina Suites, responded to this review

Dear Fiona, It is always so nice to hear such a wonderful and motivating comment like yours. We are the ones who would like to thank you for sharing your feedback on TripAdvisor, your positive experience is our best reward. We hope to welcome you on board in the nearest future. Warm regards from all our crew, Noemi More 

Stockholm, Sweden
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Swim off into the infinity of the Atlantic ocean in the turquoise infinity pool of this high end hotel. The pool is worth the extra expense and offers a terrific spot to watch the sunset over the horizon. The hotel offers also a kids club that the kids actually love and are excited to run off to. However, the best... More 

Was this review helpful? Yes 2
Manager H, Director de Relaciones Públicas at Marina Suites, responded to this review

Dear Christina, Thank you for choosing to stay at Marina Suites. We totally agree with you on your comments about our infinity pool, you really can feel like a mermaid! We will share your review with our entertainment team, as they will be very happy to hear that they were able to make your stay even more enjoyable. We would... More 

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a special anniversary for us and the booking was made for a select suite, self-catering, ideally room 913-921. We mentioned our event. They put us in suite 909 which is the best suite in the place in our view. Quiet but a fantastic view. Not over the pool which was our preference not to be. Any of the... More 

Was this review helpful? Yes 2
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear SwiggerAustralia, Thank your for choosing Marina Suites for your special anniversary. We highly appreciate your comments, from your positive words to your suggestions, since we are constantly trying to improve our service to offer you a memorable stay. We would love to welcome you on board again. Warm regards from the sunny Puerto Rico, at the moment we return... More 

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Additional Information about Marina Suites

Address: Av de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marina Suites 4*
Number of rooms: 214
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Also Known As:
Marina Hotel Puerto Rico
Marina Suites Puerto Rico, Gran Canaria
Marina Suites Gran Canaria
Marina Puerto Rico
Hotel Style:
#1 Family Hotel in Puerto Rico
#3 Luxury Hotel in Puerto Rico
#5 Romantic Hotel in Puerto Rico

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