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All 69 Puerto Rico hotels

Marina Suites

4.0 of 5 Hotel   |   Av de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
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Marina Suites
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90%
Ranked #4 of 69 hotels in Puerto Rico
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
Anne P London, United Kingdom
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1,307 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (368)
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English first
London, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Overall this is a lovely hotel. Clean, nice views, beautiful pool, decent food. I've only given it 3.5 stars because of some minor issues with the room and a debate I had with the staff, which I discuss lower down. First, we were surprised that there was very little information provided in the room about the hotel's services or the... More

Was this review helpful? Yes 1
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Anne, thank you for taking the time to write a review on Tripadvisor. We are very sorry to read that your stay with us was a 3 of 5 due to the issue at our restaurant and wish to comment on your statements. Every hotel needs to establish an age for considering adults, and for us it means up... More

West Sussex, UK
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I can only echo all the positive comments here about the Marina Suites - a great (quiet!) location in Puerto Rico, excellent customer service, clean rooms, great room service, lovely pool, friendly bar staff and a pretty decent evening buffet if you don't feel like venturing out (at least try to make it across the marina once to the Costa... More

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Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Linker3000, thank you for all your positive words regarding the location, the pool, the cleanliness, our customer service and of course, our staff. Also thank you for your suggestion regarding the internet, we will pass your comments to our IT department. We are looking forward to your next visit to Marina Suites! please do not hesitate to contact me... More

Bedford, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just returned from spending a week in the Marina Suites. I had read every review before booking, mostly favourable, but some issues were raised on a few. We weren't disappointed with the hotel, the suites are very comfortable, spacious and well equipped. we had a suite on the 1st floor, which was great for the pool, we faced... More

Was this review helpful? Yes 1
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Red1301, thank you for sharing your experience about your recent stay at Marina Suites with other travelers. We are glad to hear you enjoyed your stay and thank you for all your positive comments! We hope to see you back soon on board! Best regards, Dara More

Coventry, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

After staying at this hotel a year ago in October we have booked to return again in June! This luxurious hotel is perfectly situated around a quiet harbour within a few minute walk from the beach and a row of cocktail bars and restaurants (highly recommend Wig Wam & La Cantina) The hotel itself is modern and clean with very... More

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Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear BRKR37, it is so nice to hear you thoroughly enjoyed your stay at Marina Suites and to know you have already booked again! Thank you for all your positive words, which we really appreciate! Please do not hesitate to contact me if I can be of any assistance for your next stay with us! Looking forward to welcoming you... More

Northamptonshire
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel the apartments were spacious with a lovely bathroom and large balcony. The view from our hotel room was amazing, we faced the pool and some rooms face the marina but it does not matter which side you are on as long as you are on one of the higher floors (floor 3 and above) The staff are... More

Was this review helpful? Yes 1
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear PPPNorthamptonshire, we would like to thank for posting such a good review about your stay at Marina Suites on Tripadvisor. We are glad to read you thoroughly enjoyed your stay and thank you for your suggestion regarding the cocktails, which we are considering. It would be a pleasure to welcome you back in September. Please, do not hesitate to... More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here last year and meant to write a review but forgot. Well it's a fantastic hotel. Great facilities. A bit expensive but it's luxury all the way. The infinity pool is the icing on the cake. Really like this place would go back in a heartbeat.

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Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear James, firstly, thank you for taking the time to write a review about your stay at Marina Suites! We are glad to read you enjoyed every aspect of your stay and are planning to come back in a heartbeat! Please do not hesitate to contact me if I can be of any assistance! Best regards from puerto Rico, Dara More

Swansea
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have to say that this is best hotel and holiday we have been on, The hotel is gleaming the view is amazing and the area is stunning, We have never wanted to go back the following year to any of the other holidays not saying they was not nice but they was not as great as "marina Suites". I... More

Was this review helpful? Yes 2
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Jamie, A BIG THANK YOU for posting such a great review about your recent stay with us on Tripadvisor! We are so glad to read you really enjoyed your holidays that already booked for your next holidays at Gran Canaria! And also thank you for recommending us to other travelers, which means a lot for us! Please do not... More

Stockholm, Sweden
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall this is a very nice hotel and we are satisfied with our stay. The staff is very helpfull and we will specially mention Alex in the reception. He helpt us to be better in the spanish language among other things. There are some improvements we would like you to consider: - Improve the wine list in the bar and... More

Was this review helpful? Yes 1
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Christina, thank you for all your positive words and also for your suggestions which help us to improve our services. We will pass over your special mention to Alex, I'm sure he will appreciate it very much! Please do not hesitate to contact us if we can be of any assistance. We hope to see you back soon at... More

Falmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The management of the hotel is excellent, the staff are helpful and very efficient.Their policy of customer satisfaction is good, a small maintenance problem made apparent by a strong wind was quickly sorted and followed up by a courtesy call to check that we were happy with the repair. We stayed in an 09 suite, it was clean ,comfortable and... More

Was this review helpful? Yes 1
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Cjb186235, it has been a pleasure to welcome you at Marina Suites and would like to thank you for all your positive words, which we really appreciate! We hope to see you back soon! Best regards, Dara More

London, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

AREA: the hotel is water side, located near the boat yard inside a security enclosure. Not much in this enclosure except for the Marina, some moored tourist boats offering various experiences such as dolphin watching, fishing and party cruises, a small salon, a few restaurants. All in all quiet and all the better for it. Beach nearby and only a... More

Was this review helpful? Yes 1
Manager H, Director de Relaciones con Clientes at Marina Suites, responded to this review

Dear Alexandra, thank you for taking the time to write a review about your recent stay with us on Tripadvisor. I'm sure many other travelers will find your review very helpfull! We are glad to read that you enjoyed your stay at Marina Suites and that would stay with us again if you repeat holidays in Gran Canaria! Warm regards... More

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Additional Information about Marina Suites

Also Known As:
Marina Hotel
Marina Hotel Puerto Rico
Marina Suites Puerto Rico
Marina Suites Gran Canaria
Marina Puerto Rico
Marina Suites Puerto Rico, Gran Canaria
Address: Av de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Puerto Rico
#3 Family Hotel in Puerto Rico
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marina Suites 4*
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