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Hotel Altamar

Certificate of Excellence
Avenida de la Cornisa, 21, 35130 Puerto Rico, Gran Canaria, Spain
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1,205 Reviews from our TripAdvisor Community

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Traveler rating
    499
    451
    178
    49
    28
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474
401
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Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (381)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1205)
  • Mar-May only
    (233)
  • Jun-Aug only
    (553)
  • Sep-Nov only
    (308)
  • Dec-Feb only
    (111)
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ireland
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

Views fabulous but that's it really. Enjoyed my holiday but no certainly wound never book again to come back. Nothing happening at all, no late night entertainment in fact no day time either unless your 80 and like Bingo.. Europa centre up hill had bars but it was a shopping centre with few bars no holiday feeling really when your... More 

Was this review helpful? Yes
Market Drayton, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

just come back from another great holiday here second time we have been here, can not fault the place from the rooms to the pools to the food to the drink all are just spot on. took some friends back with us this year and they loved it to. For a good holiday you will not go far wrong than... More 

Was this review helpful? Yes 1
Perth, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is the second review I have written about the Altamar, as we have been here a few times. It is more geared to families rather than couples looking for a romantic getaway, however, I would not let that put you off from going to the Altamar. The cost of the hotel is less than other hotels but the food... More 

Was this review helpful? Yes 1
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello Gazhols, thank you for your comment. We are ver grateful for your stay and for trust in our work and we hope to see you soon. Kind regards, Cristian More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I came here for our first holiday together. We stayed here for two weeks, all inclusive and had a good holiday. Rooms : Rooms were very standard, every room was made for self catering. The fridge freezer came in handy. Cleaners were in every 2-3 days. Balcony was fine, table with 4 chairs, 2 sun loungers and... More 

Was this review helpful? Yes 3
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello Melissa M, thank you for your opinion. We are very grateful with your stay here and we take note of the things that we can improve. Kind regards, Cristian More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Myself and my partner stayed here for two weeks in July on checking in we were told we had to leave our passports with reception for them To take copy's of - found this a little strange but we did get them back the next day. We were given a map for us to find our apartment - little confusing... More 

Was this review helpful? Yes 4
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello Sean A, thank you for your opinion. We apologize for that your holidays was not the best but your words help us to improve. We hope to see you soon and that your stay be better. Kind regards, Cristian More 

cheshire
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stopped here at the start of the school holidays. It was packed to to bursting with people. We stayed self catering tip take a travel kettle. Our room was on the 3rd floor but then still had to carry cases up and down 2 flights of stairs. There is 2 lifts for the whole hotel serving 16 floors. These... More 

Was this review helpful? Yes 4
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello janine k, thank you for your opinion. We apologize for the inconvenience with the sunbeds and we take note. We are improving and your words help us to do it, we hope to see you again. Kind regards, Cristian More 

Kingston-upon-Hull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Altamar for 1 week from 29th June 2015. This is my 5th time staying at this hotel and will not stay anywhere else in Puerto Rico. The hotel as usual is clean, rooms cleaned, towels & bedding changed regularly. It was our first time staying Half Board. I am a fussy eater but I found the food... More 

Was this review helpful? Yes 6
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello Donna K, thank you for your comment. We are very grateful for your stays year after year and we want to thank you for your fidelity. Guests like you support us to improve. Kind regards, Cristian More 

Newcastle-upon-Tyne, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a week in July. The hotel is situated at the top of a hill but gives great views of the area below. Taxis were less than 5 euros each way to get up and down the hill. The apartment was very clean, the food was a little bland but certainly edible. The overall ambience of the place... More 

Was this review helpful? Yes 3
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello 3432bigfoot, thank you for your comment. Thank your for your stay here, we wish to see you soon. Kind regards, Cristian More 

Inverkeithing, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the altamar 3 times and each one has been amazing. Ill start with the rooms. There are 2 single beds in the bedroom and a sofa which can easily be used as a bed for 2. The rooms aren't big but they are good enough. They are always clean and the hairdryer in the bathroom is... More 

Was this review helpful? Yes 5
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello imogen J, thank you for your visit. Its amazing that people like you visit us year after year, thank you so much. We want to see you soon again in our hotel. Kind regards, Cristian More 

South Ayrshire, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from the altamar and would definitely recommend on going. The apartment was big enough for a family of 4, and the unspoiled views were amazing. The all inclusive options for food were varied and enjoyable (and that's from a fussy eater), the drink options weren't bad either!😊 The staff were all friendly and really helpful whenever needed or... More 

Was this review helpful? Yes 3
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello StewartMac83, thank you for your opinion. Thank you for your visit and we hope to see you soon, we will transmit your message to all the staff. Kind regards, Cristian More 

Hotel Review Summarization

What travelers say

  • Europa centre(21)
  • Very good(17)
  • Self catering(17)
  • Sun loungers(10)
  • Air Con(9)
  • Sea view(9)
  • Ceiling fan(8)
  • Bar staff(7)
  • Rooms are clean(7)
  • Pool area(7)
Questions? Get answers from hotel staff and past guests. Ask a question

912 photos of this hotel

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Pool/beach area (132)
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Hotel & grounds (189)
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Dining (35)
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Room/suite (64)
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Family/play areas (8)
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Bathroom (5)
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Other (229)

Expert photos: Taken by TripAdvisor travel experts

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1 Bedroom Apartment (35)
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Amenities (15)
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A Pool (14)
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B Pool (14)
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Restaurants and Bars (18)
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The Hotel (26)

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Pool/beach area (2)
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Room/suite (1)
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