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Hotel Altamar

Certificate of Excellence
Avenida de la Cornisa, 21, 35130 Puerto Rico, Gran Canaria, Spain
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1 room 1 guest
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1,241 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
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    (232)
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Southport
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just arrived back from the Altamar, we had a fab holiday. The food was lovely with different choices every day, no issues with getting a sunbed, yes the entertainment is a little cheesy but good family fun. We even ended up playing bingo and won! Only downsides were the lifts which could get busy, no air con and could have... More 

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were two families travelling together and our request to have two apartments next to each was granted. Views from all over the complex were fantastic. Rooms were a little on the small side but clean and comfortable. Kids clubs are great and they cater for all ages. One small draw back is the lift it had a tendency to... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Altamar for 2 weeks during August 2015. This was a second choice holiday, as we had to cancel our Tunisian break due to the terrorist atrocities. We paid a significant increase for a holiday that was frankly no better, and in some ways worse. Cons:- No air conditioning Insufficient sunbeds in the pool areas Having to... More 

Was this review helpful? Yes
Chesterfield, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very enjoyable stay, room only basis, restaurant menu, limited choice but all good quality, or walk 400m to the eurocentre for loads of reasonable restaurants. Rooms were basic but adequate and clean, no ac but ceiling fans were present. TV had UK channels and sky/BT sport for free. Patio area was excellent with 2 loungers and table and chairs provided.... More 

Was this review helpful? Yes 1
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello John B, thank you for your comment. We are very pleased with your stay here and we hope to see you soon again! Kind regards, Cristian More 

Kettering, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just spent a fab 10 days at this hotel. Reception/kitchen/waiting staff very helpful and friendly. Entertainment was great, something for everyone day and night, kids enjoyed the bingo and shows in the evening. Hotel situated on a hillside, lots of stairs in the hotel, lift could be a bit hit and miss but we had a rule of more than... More 

Was this review helpful? Yes 1
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello helen0974, thank you for your opinion. Its wonderful when you enjoy from your room seeing the sea but is wonderful when guests like you are happy with our service. We hope to see you soon. Kind regards, Cristian More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my first holiday abroad and from the moment I arrived I knew that my wee boy and I were going to have a great holiday with my friends.The hotel was amazing,staff very friendly , rooms very big and well equipped.The restaurant staff very friendly especially Reinaldo who served us for most of our 2 week stay the food... More 

Was this review helpful? Yes 5
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello Rachel H, thank you for your comment. We would like to thank you for your fidelity, we work for see our guest happy, see you soon! Kind regards, Cristian More 

Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

For the last 10 years me and my family have returned to this hotel time and time again, and it seems to just be getting better. Not only are the rooms great, but the entertainment is amazing and the food and service you receive is outstanding. The only problem is the sun bed issue, people were getting up at half... More 

Was this review helpful? Yes 2
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello Rachel H, thank you for your comment. We apologize for the inconvenience with the sunbeds, we take note. See you soon! Kind regards, Cristian More 

Cheshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We normally go to Tenerife but decided to have a change and visit Gran Canaria. We got a very good price at the Altamar but on a room only basis. I emailed ahead to ask for a quiet room on level 3 or 4 based on recommendations however the hotel did not reply and we were allocated level 0 close... More 

Was this review helpful? Yes
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello yummymummy73Cheshire, thank you for your comment. We hope that you liked our island, and we want to see you you again. You can check our other hotels in the Altamar web page. Best regards, Cristian More 

Isle of Wight, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived and straight away felt that although we had made the right choice, all the staff are great, garza is fab, the room was clean but small for a couple with two teenagers, one of them ended up sleeping outside on the balcony for the duration as was to hot in the room. This brings me onto the no air... More 

Was this review helpful? Yes 3
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello hayleyb1968, thank you for your comment, We take note and we will improve for next visits, we hope to see you again soon. Kind regards, Cristian More 

Glasgow, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Third stay at the altamar and once again very satisfied. The apartments are big and spacious and kept in immaculate condition, never had any issues with any of the appliances, the bathroom is nice and big compared to your typical hotel bathrooms, the balconies are all suntraps and may I add are superb! 4 chairs and a table, 2 good... More 

Was this review helpful? Yes 2
CristianSMP, Trainee at Hotel Altamar, responded to this review

Hello Shelby H, thank you for your opinion. Certainly, it's amazing when people like you visit us year after year, we will improve and we hope that you visit us again. Kind regards, Cristian More 

Hotel Review Summarization

What travelers say

  • Europa centre(21)
  • Very good(17)
  • Self catering(17)
  • Sun loungers(10)
  • Air Con(9)
  • Sea view(9)
  • Ceiling fan(8)
  • Bar staff(7)
  • Rooms are clean(7)
  • Pool area(7)
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Pool/beach area (136)
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Room/suite (64)
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Dining (35)
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Bathroom (5)
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1 Bedroom Apartment (35)
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Amenities (15)
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A Pool (14)
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B Pool (14)
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Restaurants and Bars (18)
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The Hotel (26)

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Hotel & grounds (3)
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Room/suite (1)
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