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All 69 Puerto Rico hotels

Servatur Puerto Azul

3.0 of 5 Hotel   |   Avenida La Cornisa 13, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Servatur Aparthotel Puerto Azul)
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Servatur Puerto Azul
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63%
Ranked #21 of 69 hotels in Puerto Rico
A recent review
5 of 5 stars reviewed yesterday
Rosie P Billingham, United Kingdom
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692 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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English first
Billingham, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

ALL Staff were always friendly and happy to help, even have a joke on with you. Special mention to Cruz and Edmundo from the pool bar they were lovely. pool bar next to entertainment closes at 11pm. Pool selection and size were excellent with plenty of sunbeds especially in adult area. They do aqua zumba and pool activities during the... More

Was this review helpful? Yes 1
Glasow
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is ok considering it's price. Bad things- Management are rude! (If you have an issue, they will do the universal big shrug of the shoulder, then look at you as if, "anything else?" Drinks are of poor quality. Meals were ok, though you will need to wait on them refilling the trays as the hotel doesn't have enough... More

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I arrived here on the 10/07/2014 and getting off the coach the hotel was lovley the girls at reception were nice and helpful check in was smooth and prompt we stayed in room 2313 beautiful views best ive seen there was no air con that wasnt a big factor but hotel could really benefit from it now heres the problem... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is great just short walk or taxi ride to all of the shops bars and beaches. Food in the hotel was lovely but the rooms lacked air conditioning and the fan that was provided wasn't sufficient for the heat. And rooms are a little dated but all have fantastic views , all staff are very... More

Was this review helpful? Yes 2
Cumbria, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here end of May 2014 to celebrate friends 50th birthday. Hotel was great, spotless. We got a rooms with views over the beach as we had requested and two rooms beside each other. Although there is no AC we had a fan which was ok. Spent most time on the adult terrace which had lovely views and a gorgeous... More

Was this review helpful? Yes 3
Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

First time at this hotel won't b the last had a great 11nights from start to finish travaled with partner and grandaughter hotel was great as were the staff food really good and entertainment was the same do urself a favour before u go and don't let any bad reviews put u off planing going back in October .

Was this review helpful? Yes 2
East Kilbride, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 10 nights end of June/beginning of July and were thouroughly impressed. This was our first family holiday for a long time so we approached it with a little trepidation as All Inclusive was new to us. As it turned out we had no cause for concern as the Puerto Azul really exceeded all our expectations. The... More

Was this review helpful? Yes 7
Surrey, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The management is inexistent, the service and the food are mediocre. Lot of roaches and ants in every place, not only in the rooms, horrible hot rooms and with mold smell, no A/C. Most of jacuzzis cold. The good: excelent view and quietness. Never come back.

Was this review helpful? Yes 2
Newcastle, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for a week at the beginning of July cant fault the place , I went with an open mind &was presently surprised food was good & plenty of it, staff where great pools very good & even a separate area for adults the view from the jaccuzi was spectacular, the rooms where spacious &very clean , the... More

Was this review helpful? Yes 4
Scarborough, United Kingdom
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

having stayed at this hotel some 10 years ago I kind of knew what to expect, read all the review which personally I found to be very critical and picky. from the minute we arrived we were greeted by lovely staff from the receptionist to the friendly bar staff. the hotel was lovely , food was very nice and they... More

Was this review helpful? Yes 10
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Additional Information about Servatur Puerto Azul

Address: Avenida La Cornisa 13, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Servatur Aparthotel Puerto Azul)
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servatur Puerto Azul 3*
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Also Known As:
Servatur Aparthotel Puerto Azul Hotel Puerto Rico
Puerto Azul Aparthotel Rico
Puerto Azul Gran Canaria
Puerto Azul Aparthotel Hotel Rico
Servatur Puerto Azul Puerto Rico, Gran Canaria

444 photos of this hotel

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Hotel & grounds (90)
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Amenities

Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style
#10 On the Beach Hotel in Puerto Rico
Hotel Class
Official Description (provided by the hotel)
Servatur Puerto Azul hotel, with a 3 star category, is located between the beaches of Amadores and Puerto Rico. Built on a cliff top, with a privileged situation over the ocean, providing spectacular views. Servatur Puerto Azul provides 385 units, totally equipped, as well as different bars and a restaurant where you can enjoy international and canarian cuisine. Servatur Puerto Azul has two swimming pools (one heated during winter months), large sun lounge with complimentary sun beds and sunshades, a relaxation area with jacuzzi, gardens, sport areas and children playgrounds. ... more   less 
Number of rooms
385

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