We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 69 Puerto Rico hotels

Servatur Puerto Azul

3.0 of 5 Hotel   |   Avenida La Cornisa 13, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Servatur Aparthotel Puerto Azul)
Hotel amenities
Save Saved
You added Servatur Puerto Azul to your Saves list
Servatur Puerto Azul
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #21 of 69 hotels in Puerto Rico
A recent review
3 of 5 stars reviewed 2 days ago
  • Overview
  • Reviews (722)
  • Photos (483)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (214)
  • Location
  • More
Write a Review

722 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned from a 2 week holiday, 2 adults 2 children. Good points: Food good(no illnesses) Clean hotel Good views Arcade & pool good for kids Bad points: Requested a room near to pool level prior to going. Given a room 4 floors down! Prices for rooms should be different as nearly half of the hotel has been refurbed with... More

Was this review helpful? Yes 2
Warrington, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent 2 wks ere with my husband n 2 children staff lovely food lovely beer n sprits fantastic very strong not watered down..entertainment could of been better both throughout day n night was abit boring we was in room 4703 omg what a veiw n room was newley refurbed absolutely lovely...clean spaces with sea views some rooms a night mare... More

Was this review helpful? Yes 3
Holmewood, null, United Kingdom
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As we flew with jet 2 we didn't have a rep on the bus If my son hadn't off noticed the outside of t hotel (from a picture) we would have missed our drop off On arrival we where metered by two ladies on reception who gave us a map and circled the 3 lifts we had to take to... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I'll start with the positives: Clean Lots of sunbeds in adult/jacuzzi area Food good quality & lots of it Adult area superb for space away from children Day after cockroach incident room is fumigated However, there are far too many negatives: Staff not friendly Staff don't go out of their way to help Crowded sunbeds around main pool Pool area... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice big hotel with huge swiming pool, plenty of sun beds,jacuzzi with amazing sea view! Rooms quite nice with own kichenette, dining/living space. Great view from the balcony especially by night! The food was very tasty,huge choice of fresh fish, steaks etc. Pool area ,rooms very clean! Not great for people with walking problems...loads of stairs to get to the... More

Was this review helpful? Yes 3
United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Puerto Azul for a week in the middle of August. Arrived after a 90 minute transfer from the airport at around 10pm. First impressions of the main reception are very good, its big and spacious with plenty of places to sit down in comfy chairs. Reception staff were prompt & quickly allocated us a 2 bedroom... More

Was this review helpful? Yes 5
Dundee, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Where do I start? Check in was quick and easy, the girl gave us accurate yet simple directions to our room (it was 3 lifts away, but not a problem). We asked for a safe, and got asked politely if we could go back in a little bit as there was several people checking in. We got to our room... More

Was this review helpful? Yes 9
Glasgow, United Kingdom
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the first time I've ever written a holiday review and felt I had to after reading some of the comments about this place. So here goes....... Returned last Sunday morning from a 2 week stay with my sister and 4 yr old nephew. When we arrived (late at night) we were directed to our room the long way... More

Was this review helpful? Yes 6
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Firstly let me start by saying I have never had the need to write a review about a hotel and I certainly do not find complaining easy! And I would also like to say I am not a terrible person for doing this. I have travelled the world for the last 30 years stopped in 7* hotels right down to... More

Was this review helpful? Yes 3
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Anyone who moans about this hotel is terrible, I have just back from a week here with my family and there was 6 of us & none of us was disappointed, rooms was clean and tidy everyday, food was gorgeous, location was perfect, pool area was amazing, jacuzzi too, entertainment was bit boring but you make your own fun on... More

Was this review helpful? Yes 6
Owners: What's your side of the story?
If you own or manage Servatur Puerto Azul, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Servatur Puerto Azul? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Servatur Puerto Azul

Address: Avenida La Cornisa 13, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Servatur Aparthotel Puerto Azul)
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servatur Puerto Azul 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Tingo, Despegar.com, BookingOdigeoWL, Venere and Expedia so you can book your Servatur Puerto Azul reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Servatur Aparthotel Puerto Azul Hotel Puerto Rico
Puerto Azul Aparthotel Rico
Puerto Azul Gran Canaria
Puerto Azul Aparthotel Hotel Rico
Servatur Puerto Azul Puerto Rico, Gran Canaria

483 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (470)
Room/suite (52)
Pool/beach area (56)
Hotel & grounds (90)
View from room (62)
Family/play areas (2)
Bathroom (4)
Dining (10)
Other (194)

Management photos: Courtesy of the property manager

All management photos (14)
Hotel & grounds (8)
Dining (2)
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Puerto Rico with
any amenities


Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style
#10 On the Beach Hotel in Puerto Rico
Hotel Class
Official Description (provided by the hotel)
Servatur Puerto Azul hotel, with a 3 star category, is located between the beaches of Amadores and Puerto Rico. Built on a cliff top, with a privileged situation over the ocean, providing spectacular views. Servatur Puerto Azul provides 385 units, totally equipped, as well as different bars and a restaurant where you can enjoy international and canarian cuisine. Servatur Puerto Azul has two swimming pools (one heated during winter months), large sun lounge with complimentary sun beds and sunshades, a relaxation area with jacuzzi, gardens, sport areas and children playgrounds. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Servatur Puerto Azul and other travelers.
2 questions
Ask a question
Questions? Get answers from Servatur Puerto Azul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer