When we arrived the hilarious receptionist sent us in completely the wrong direction to our room, which at 5 in the morning isn't fun! However us being a young group - that certainly didn't put a damper on the holiday! The rooms were nice, although the balcony was a concern as anyone could easy climb across all of them because... more

We have stayed at this aparthotel several times, Partner Hotels took over just as we went in 07-08 and we saw an immediate drop in standards. By the time this New Year's holiday came round and we had seen the reviews drop we were crapping ourselves with the poor reviews. Sent several e-mails to ask if all was ok with... more

This place is old and falling apart, the staff are friendly and the rooms were clean but they just can't manage to keep the hotel going. We went as a large group and booked 6 different apartments for the new year over 2008/2009, they were all the same standard, clean but badly in need of a refurb. With six apartments,... more

Has you do we read the reviews before booking and was in two minds on whether to book or not. Need not have worried as the place was a lot better than the reviews suggested. Our room was cleaned and towels changed everyday with the exception of Xmas Day (will let them off with that one). The room was big... more

Me and My Mother In law went to thomas cook and wanted a great honeymoons we had a place in mind which was puerto azul in Puerto Rico Spain, after explaining i wanted a top rated apartment money is no problem, because it was a special occation, i asked for the best what we got was not what you would... more

Booked up for a 7 day stay at Puerto Azul hotel, We paid £134 each for full board from... on the beach website. The hotels catering company recently went burst 2 weeks before we arrived but the hotel moved fast to fix this so no probs to us. The food is not that bad as others have been saying. The... more

This was by far the worst appartment i have ever stayed in in my life. People have comented that for a 3 star, one should not expect a la carte- my friends and i had payed nearly £500 for a week in October- we at least expected the food to be edible and the rooms to be safe!!!!! Lets start... more

People either love it or loathe it according to these reviews, we were a little aprehensive but thought we would reserve judgement till we got there. Bearing in mind many people on tripadvisor slated the food, staff, rooms etc the worst thing about our 5 night stay was some, not all, of the British guests who have no manners whatsoever!... more

I had a very mixed experience with this hotel. I read some reviews before I went and thought to myself - how bad can it actually be? The food wasn't too bad. People moan in their reviews as they obvisouly expected 5* food. You aren't going to get this! The food was ok there was always something I found to... more