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All 44 Puerto Rico accommodations

Portonovo Apartments

4.0 of 5 Condominium   |   Calle de Juan Diaz Rodriguez, 29, 35100 Puerto Rico, Gran Canaria, Spain
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
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  • Reviews (124)
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124 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • English first
  • Norwegian first
  • Spanish first
  • Swedish first
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English first
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just back from a two week stay here. Was apprehensive about the holiday before we left due to reviews here but can say that we really enjoyed our stay here. The room was spacious fully equipped with all we needed. The cleaners came in most days, fresh towels almost every day. Never had a problem getting a sunbed at the... More

Was this review helpful? Yes 7
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We booked two apartments here for one week in August. The most appalling conditions ever and positively dangerous. Apartment 334 had no locks on outside doors and a dangerous lamp in the lounge area. It came apart revealing the electrical contacts!!! Filthy shower and taped over holes in the outside bathroom wall. Apartment 245 was even worse!! All fridge racks... More

Was this review helpful? Yes 2
Oxford, United Kingdom
19 reviews 19 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This holiday was great, the views from my apartment were amazing, the beach and the marina. The staff were OK and the place was very clean and easily accessible to lots of different restaurants. Taj palace is a must ,this is by the pool bar, curry is amazing. Always plenty of sunbeds available, evern if you go to the beach... More

Was this review helpful? Yes 3
Peterborough, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 6, 2014

With these apartments you get what you pay for there are pros and cons. Rooms - When we arrived we had two apartments booked 145-147 me and my boyfriend went into 145 and the smell of the room was horrible it smelt like someone had been smoking in the room and that no fresh air. We went to reception and... More

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2014

We moved to this hotel after originally booking a hotel nearby and having to pay for an alternative as it was atrocious! We booked on-line the day before and was told we could check in any time after 2.30pm although when we got there, the reception was closed until 4pm so had to wait around which wasn't a massive problem... More

Was this review helpful? Yes 8
Murcia, Spain
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 23, 2014

we have just returned from the portonovo apts. after staying a week, on arrival we was not impressed with the receptionist. we had to wait 10 mins as there was no one on reception, we had been travelling since 12 midday and arrived 12.30am, after driving to madrid airport from murcia where we live, so a long tiring day,eventually he... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 17, 2014

This hotel is lovely , chilling and very relaxing , no sunbed hassle more then enough to go round , no stupid sunbed towel war at stupid 0 clock which was a pleasure and makes a great change . I would tell anyone to come here apart from groups of lads or girls more family's or couples , staff lovely... More

Was this review helpful? Yes 4
London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 8, 2014

We have just returned from two weeks staying at Porto Novo. We went last year and the hotle was great but unfortunatley this year it had gone down hill. Towels and bedding only changed once a week which is appalling when you need to shower everyday due to hot weather. Apartment was hardly cleaned balcony not swept just a disgrace... More

Was this review helpful? Yes 4
15 reviews 15 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 5, 2014

My partner and I have just returned from 1 week at the Porto Novo apartments. We arrived at the Apartments at 2pm to be informed our room was not ready and would be ready in 30 mins. The Receptionist was not exactly welcoming and did not advise where we could go or what to do during the time, i.e. check... More

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 2, 2014 via mobile

These apparents are by far the worst I have ever stayed in !! (That bad I moved hotel on the 2nd night ! On arrival to the apparents myself and my Family 2adults 1child age 6 were greeted with the most grumpiest receptionist ever !!! Allocated a room on the ground level even tho I req upper level with having... More

Was this review helpful? Yes 4
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Additional Information about Portonovo Apartments

Address: Calle de Juan Diaz Rodriguez, 29, 35100 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:4 star — Portonovo Apartments 4*
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Also Known As:
Portonovo Apartments Puerto Rico, Gran Canaria

99 photos of this hotel

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Pool/beach area (10)
Dining (1)
View from room (12)
Hotel & grounds (17)
Room/suite (18)
Videos (1)
Other (40)

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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