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All 69 Puerto Rico hotels

Hotel Riosol

3.0 of 5 Hotel   |   C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
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Hotel Riosol
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Ranked #18 of 69 Hotels in Puerto Rico
A recent review
4 of 5 stars reviewed 1 week ago
Bearsm53 Umeå
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601 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Umeå
Top Contributor
76 reviews 76 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed here two nights before flying back home after a 2-week trip to the Canaries. We came by rental car and had a bit of trouble finding the hotel entrance although we quite soon had located the big sign saying RIOSOL. You have to make almost a circle around the hotel to get to it. Reception was professional... More

Was this review helpful? Yes
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for the review of your 2 days experience at our Hotel. You are absolutely right when realizing that our Hotel is endowed with most privileged views, along with a most appropriate architectural design, to thoroughly enjoy some unforgettable sun-bathing and beach holiday, but I am not completely sure that the title of your review is fair: Puerto Rico... More

Sheffield, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Hotel, Friendly Staff, We stayed in the premium suite witch was absolutely brilliant, huge balcony and all the things you need inside . Wifi works in all the hotel and room aswel witch is a bonus. Clean rooms daily in premium suite and English TV channels also. We tried the food in the snack bar but would not recommend... More

Was this review helpful? Yes 3
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you so much for your very good review and for mentioning in particular the items about our Hotel that you liked the most. Yes the Premium Apartments offer unusual big private balconies and are very popular with many guests who request them time and time again. I am sorry to read that you were not so impressed with the... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Ignore the bad reviews! Me and a friend stayed here for a week and the hotel was exactly like the photos. The view was amazing! We did not leave the hotel as it had everything we needed (we were self catering and it had everything to cook a meal). We did not choose to buy the air con but we... More

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thanks very much for your kind comments which are really appreciated. I know we have had some strange reviews from time to time and thankfully these are more than outweighed by people like yourselves who clearly have stayed in many hotels and are better equipped to deliver a fair review. A fair review is what we would like to get... More

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this holiday as a couple getaway just before starting university and also beginning of September when it starts to become quieter. Our check in was very quick we arrived late afternoon early evening and the receptionist was very efficient and helpful. The hotel is very spaced out like most hotels in gran canaria and quite high up which... More

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Hi, Thanks for a great and comprehensive Review, delighted that on the whole you enjoyed your visit and would like to return which is great news for us. Our assets such as weather, location and views are fixed, always constant and never let us down. In the Riosol Hotel we are proud to offer our guests a memorable experience that... More

lancashire
Reviewer
5 reviews 5 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned home after having 2 weeks at the RIosol, travelled with my daughter, this hotel was perfect we loved every minuet of our stay & will defiantly be returning this time staying in the premier apartment, they looked amazing. Thank you to all the staff.

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you so much for your fabulous review, its lovely to hear and I will of course pass on all your comments to the staff, we look forward to seeing you again soon! Kind Regards Lorenzo Sentís Riversun-Touristic More

Coventry, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked this last minute for early September and had a lovely stay. The pools were beautiful - and although sun beds did go quickly the pool was always relatively empty and stayed open late. The views were breathtaking and the apartment was clean and modern. Going half board was definitely worth it - takes the stress out of cooking and... More

Was this review helpful? Yes 3
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for your comments regarding your recent stay at the Hotel. I’m really pleased and proud that you enjoyed all the facilities at our hotel; we all hope that we can welcome you back to the hotel in the very near future. Kind Regards Lorenzo Sentís Riversun-Touristic More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the riosol from July 31 st to 13 th aug. Weather was amazing but cant say that for the hotel. It wasn't bad tho. It is what it is a 3 star at a push. Staff where helpful an friendly, i must say that. The worst thing about the hotel was the amount of Spanish by the pools,... More

Was this review helpful? Yes 3
Helligvær, Nordland, Norway
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We absolutely loved our stay at the Riosol hotel. We were very pleased with our superior room overlooking the beautiful valley and beach of Puerto rico. We would absolutely recommend a superior or deluxe room. We did not have food boarding at the hotel, but once we ordered a burger at the bar. But this we would not say was... More

Was this review helpful? Yes 3
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

I am always delighted to hear that our guests 'Loved' the hotel! When staying for leisure purposes, decisions are often based on emotions and I am very pleased that you enjoyed the experience. Kind Regards Lorenzo Sentís Riversun-Touristic More

2 reviews
3 of 5 stars Reviewed 3 weeks ago

Beautiful views, great services, , lovely staff, but terrible wifi connection. Even when nobody else was there I could only get one bar. Very poor. Nice pools and surrounding area, but overall not that good.

Was this review helpful? Yes
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for your positive comments on service, staff, views and pools at the hotel. I am sorry you experienced problems with the wifi connection. Your comments have been noted and addressed by our technicians. Kind Regards Lorenzo Sentís Riversun-Touristic More

Lancashire, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 11 nights from 23rd August-3rd September…….. queue always at reception, therefore if you needed to make an enquiry this could be a lengthy wait, no back up from other employees, only one team member on duty, no air con unless you pay, charges for tv, charges for safe, alarming charges for foreign exchange, and didn't inform,... More

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for taking the time to review. I would like to think that your experience is indeed a one-off as it differs from the feedback of so many other guests. That said, I accept your feedback and will work hard to ensure the high levels of comfort at The Riosol Hotel are sustained. I ask you to consider a... More

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Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Riosol 3*
Number of rooms: 236
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria

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