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Hotel Riosol

3.0 of 5 C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
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Hotel Riosol
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Hotel Riosol
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648 reviews from our community

Traveler rating
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270
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Greater Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

have stayed here a good few times and every time has been a fantastic holiday. tried to get in in November but it was booked up. Staff are great and we always get a hug from the housemaid on our return. Views are to die for and the top pool is heated. Tried to book for January but it is... More 

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Ilford, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Returned to Riosol for the 4th time at the beginning of december. Staff as usual very helpful and pleasant. Hotel pretty much spotless clean. Unfortunately at the time of our visit the lift was out of action but courtesy cars were on call 24hrs a day to transfer between reception at the top and the bottom of the lift, we... More 

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Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

although i stayed here back in 2002 i felt compelled to write a review on this hotel , i was recently back in puerto rico in sep 2014 and visited the riosol to see how much it had changed ,but not in a bad way, still looked the same but very nice and fresh , absolutely breathtaking views from the... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. I've really enjoyed the view from my room. It's exactly the same as on the pictures the share. Very random and tasty food on breakfasts and dinners. Friendly and helpful staff. They speak english very well. Hotel has two nice pools on the roof, nice small market and much more. In reception you may use free wifi.... More 

Was this review helpful? Yes 4
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Once again, it is our location and the privileged views it provides that gives the wow factor to a visit here. However, what pleased me most is your comments on service as it is our constant objective to deliver the very best standards of customer care. I am also pleased that you enjoyed our breakfasts and dinners! Thank you for... More 

Doncaster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great place lovely pool area, the staff were very helpful and friendly a special mention for Robert on reception and Belinda in the bar.The only downside was the lift I would not recommend this if you are nervous of heights.

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for your kind comments. We are so pleased you enjoyed your stay and have passed your comments to Robert, Belinda and the rest of the team. I hope you will have the opportunity to return in the near future. Kind Regards, Lorenzo Sentís Riversun-Touristic More 

merthyr tydfil
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 7 nights on a self catering basis from 6 November 2014.Overall not a bad hotel but there are issues with privacy as there are low walls separating adjoining apartments and over stairs that people have to use to get to and from their accommodation.It is a natural reaction for people to look at people on their balconies... More 

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for sharing your experience with us. I am so pleased that you have already decided to return and that this visit was satisfying. We look forward to welcoming you back soon! Kind Regards, Lorenzo Sentís Riversun-Touristic More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is a lovely hotel. Based at the top and has about 700 steps to the beach. There is the Europa centre next door for great nightlife. Only thing is if on the bottom floor the lift is very slow.. Stayed in room 3118 which had great views of the sunset and over the harbour.. The drainage smelt a little... More 

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Excellent feedback, thank you. I hope that you will have the chance to return for some leisure time. Your comments regarding your stay are much appreciated. Kind Regards, Lorenzo Sentís Riversun-Touristic More 

Stoke-on-Trent, United Kingdom
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked a holiday in August 2014 for 10 November 2014-17 November2014. I booked and paid extra for a Superior room with additional half board. When I arrived at the Riosol, the reception staff gave us a basic standard room (I have stayed before so I could tell the room type), I spoke to Robert, who told us our holiday booking... More 

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

To hear that excellent service has been delivered really is most satisfying for me. I have been pleased with the dedication shown by our settled team for a long time now, and am delighted that this is recognized by our guests. I am sorry about the misunderstanding with your Tour Operator and really wish that you can come to an... More 

St Helens, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Riosol once again on 30.10 for 7 nights. The room we were given on arrival wasn't quite what we are used to (not the Hotel's fault) so we asked Pedro and Oscar at Reception could they find us a better room. We couldn't believe the trouble they took trying to please us, even letting us look at... More 

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

It really is highly satisfying to read such a glowing review that encapsulates everything that we are trying to achieve. We are constantly striving to provide the extra touches that can let our guests know how much they are appreciated at the Riosol Hotel. Thank you for recognizing this and for sharing your experience, please join us again. Kind Regards,... More 

Haworth, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from the wonderful Hotel Riosol in Puerto Rico - Fantastic views from everywhere in the hotel of the beach and surrounding areas. The hotel was spotless - our room smelt of cigarette smoke upon arrival as non smokers we asked the cleaner the next day for a spray - instead she came back with fresh covers for the... More 

Was this review helpful? Yes 5
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you so much, once again it is our location that gives the wow factor to a visit here. However, what pleased me most is your comments on service- it is our constant objective to deliver the very best standards of customer care. I am also pleased that you enjoyed our food. Thank you for your review, we look forward... More 

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Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Riosol 3*
Number of rooms: 236
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria
Hotel Style:
#11 Romantic Hotel in Puerto Rico
#15 Family Hotel in Puerto Rico

917 photos of this hotel

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Two Bedrooms Apartment (89)

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