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Hotel Riosol

3.0 of 5 C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
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Hotel Riosol
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Hotel Riosol
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661 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tralee, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Disappointed with this hotel, We booked this hotel for 1 week Half board, Sea View, Balcony/Terrace as this hotel is built in to the side of a cliff. We were checked in by a very helpful member of staff. We were given room no 3219. The funicular is placed in the central part of the hotel and only goes down... More 

Was this review helpful? Yes 1
Yorkshire
Contributor
19 reviews 19 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited for New Year with the family. This was our fourth visit and the hotel did not disappoint. Stayed self catering in a 2 bedroom, 2 bathroom apartment, definitely worth the upgrade. Opted for the New Year Gala Meal which was lovely, so much choice and lovely food. The views from the Riosol are just AMAZING, perfect for watching New... More 

Was this review helpful? Yes 2
Riversun-Hotels, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

It was really lovely to see you again. We remember all of our guests, perhaps not by name as there are so many regulars, but when we see their faces it all comes back and gives us so much pleasure. Thank you so very much for your review which details all the things that we are proud of. It makes... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

for the fourth year running we have stayed at the riosol..i love the location and staff..rooms are basic but very clean.i never go in pool as its to cold.but there are always plenty of sunbeds to choose from...cleaners do their job properly...staff are friendly.the only downside is i am asthmatic and have to have a room on ground floor which... More 

Was this review helpful? Yes 1
Riversun-Hotels, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for vacationing with us for the fourth time! We are pleased that you enjoyed the clean environment and our accommodating team members, but we are also surprised to know that during all this years you did never use our heated swimming pool. The Riosol Hotel offers three different swimming pools, one of them has been heated during the... More 

Drogheda
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent new new at the riosol. The staff were lovely and very helpful. The views were amazing. The pool was lovely the top pool was heated by solar panels. We were lucky as we had a car it's a long way up so not suitable for anyone who is restricted in any way. Lots of steps.

Was this review helpful? Yes 4
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Once again, it is our location and views that give the wow factor to a visit here. However, what pleased me most is your comments on the Staff. I am glad that your experience was so successful, please join us again. Kind Regards, Lorenzo Sentís Riversun-Touristic More 

Grantham, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in the Riosol from Dec 22-29 2014, Our room was 2009 amazing views and so clean, everything needed for a comfortable stay, even sunbeds on our balcony. We ate at the Hotel where there was a nice choice , something for everyone. such a lovely hotel and staff we will be returning in June .

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

It really is highly satisfying to read such a glowing review that encapsulates everything that we are trying to achieve. It is always a boost to the team to hear that guests have recognised our friendly, efficient approach. We look forward to welcoming you back in June. Kind Regards, Lorenzo Sentís Riversun-Touristic More 

Kent
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great staff on reception, for entertainment and helpful manager. Fantastic Flamenco show. Amazing views from restaurant on terrace. Speedy maintenance service for replacing bulbs and burnt out hair drier. Terrible slopes difficult to navigate with heavy luggage to some apartments. No help to get to apartments met elderly couples really struggling with luggage. 800 steps to Puerto Rico or taxi... More 

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you so much for your review and for mentioning in particular the items about our Hotel that you liked the most. We are sorry to read that you were not so impressed with your two-bedroom Apartment as opposed to our other guests according to their reviews. We always advertise the Apartments that we offer and a prove of that... More 

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here Xmas week 2014.The staff were really lovely and helpful and the rooms were well equipped with all the essentials and a microwave. There is also a laundry room and the shop is reasonably priced. A short walk from receiption from receiption to the Europa centre and taxis. Although there are a lot of steps from apartments to the... More 

Was this review helpful? Yes
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

We appreciate you taking the time to write a review. We are pleased that you enjoyed your well equipped Apartment. The option to cook meals in your own kitchen is always a convenient touch! Also, we are pleased that you found our team members accommodating with your requests. Due to the warm climate of the area, some insects tend to... More 

Nottingham, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Didn't spend much time in hotel has we booked loads of excursions. We did eat in the hotel which was nice and there was a variety of food. The pool was nice but we preferred the white man made beach the rooms were a good size plenty of room for to unpack however loads of ants outside our bedroom window... More 

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

I am always delighted to hear that our guests had an “Amazing holiday” and along with the rest of the team, are delighted to have read your comments. The dining experience here has received some wonderful feedback of late and as we move towards the spring months, there are some exciting new dishes being introduced, I hope you will have... More 

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very comfortable hotel excellent variety of food good entertainment for adults and children Very spirited generous staff nice swimming pool and views good value all away round the only problem is for those who don't walk well a fair distance from the harbour but regular taxis near by a lovely xmas and new year stay a pleasure

Was this review helpful? Yes 3
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Lovely comments, thank you. It is always a boost to the team to hear that guests have recognised our friendly, efficient approach. We look forward to welcoming you back when you return. Kind Regards Lorenzo Sentís Riversun-Touristic More 

Greater Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

have stayed here a good few times and every time has been a fantastic holiday. tried to get in in November but it was booked up. Staff are great and we always get a hug from the housemaid on our return. Views are to die for and the top pool is heated. Tried to book for January but it is... More 

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

It's always pleasing, and a sign that we have the right approach, when our guests return frequently. I hope this will continue, as you will always be most welcome here at The Riosol. Thank you for your review. Kind Regards Lorenzo Sentís Riversun-Touristic More 

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Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Riosol 3*
Number of rooms: 236
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria
Hotel Style:
#11 Romantic Hotel in Puerto Rico
#15 Family Hotel in Puerto Rico

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