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All 69 Puerto Rico hotels

Hotel Riosol

3.0 of 5 Hotel   |   C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
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Ranked #17 of 69 Hotels in Puerto Rico
A recent review
3 of 5 stars reviewed 5 days ago
rosiediffey Cardiff, United Kingdom
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593 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked this holiday as a couple getaway just before starting university and also beginning of September when it starts to become quieter. Our check in was very quick we arrived late afternoon early evening and the receptionist was very efficient and helpful. The hotel is very spaced out like most hotels in gran canaria and quite high up which... More

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Hi, Thanks for a great and comprehensive Review, delighted that on the whole you enjoyed your visit and would like to return which is great news for us. Our assets such as weather, location and views are fixed, always constant and never let us down. In the Riosol Hotel we are proud to offer our guests a memorable experience that... More

lancashire
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just returned home after having 2 weeks at the RIosol, travelled with my daughter, this hotel was perfect we loved every minuet of our stay & will defiantly be returning this time staying in the premier apartment, they looked amazing. Thank you to all the staff.

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you so much for your fabulous review, its lovely to hear and I will of course pass on all your comments to the staff, we look forward to seeing you again soon! Kind Regards Lorenzo Sentís Riversun-Touristic More

Coventry, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this last minute for early September and had a lovely stay. The pools were beautiful - and although sun beds did go quickly the pool was always relatively empty and stayed open late. The views were breathtaking and the apartment was clean and modern. Going half board was definitely worth it - takes the stress out of cooking and... More

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for your comments regarding your recent stay at the Hotel. I’m really pleased and proud that you enjoyed all the facilities at our hotel; we all hope that we can welcome you back to the hotel in the very near future. Kind Regards Lorenzo Sentís Riversun-Touristic More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at the riosol from July 31 st to 13 th aug. Weather was amazing but cant say that for the hotel. It wasn't bad tho. It is what it is a 3 star at a push. Staff where helpful an friendly, i must say that. The worst thing about the hotel was the amount of Spanish by the pools,... More

Was this review helpful? Yes 1
Helligvær, Nordland, Norway
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We absolutely loved our stay at the Riosol hotel. We were very pleased with our superior room overlooking the beautiful valley and beach of Puerto rico. We would absolutely recommend a superior or deluxe room. We did not have food boarding at the hotel, but once we ordered a burger at the bar. But this we would not say was... More

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

I am always delighted to hear that our guests 'Loved' the hotel! When staying for leisure purposes, decisions are often based on emotions and I am very pleased that you enjoyed the experience. Kind Regards Lorenzo Sentís Riversun-Touristic More

2 reviews
3 of 5 stars Reviewed 1 week ago

Beautiful views, great services, , lovely staff, but terrible wifi connection. Even when nobody else was there I could only get one bar. Very poor. Nice pools and surrounding area, but overall not that good.

Was this review helpful? Yes
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for your positive comments on service, staff, views and pools at the hotel. I am sorry you experienced problems with the wifi connection. Your comments have been noted and addressed by our technicians. Kind Regards Lorenzo Sentís Riversun-Touristic More

Lancashire, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here for 11 nights from 23rd August-3rd September…….. queue always at reception, therefore if you needed to make an enquiry this could be a lengthy wait, no back up from other employees, only one team member on duty, no air con unless you pay, charges for tv, charges for safe, alarming charges for foreign exchange, and didn't inform,... More

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for taking the time to review. I would like to think that your experience is indeed a one-off as it differs from the feedback of so many other guests. That said, I accept your feedback and will work hard to ensure the high levels of comfort at The Riosol Hotel are sustained. I ask you to consider a... More

Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Not long back from the Rio Sol and was a GREAT hotel with amazing views of the bay and out to the ocean There are 2 pools they were a bit small for the size of the resort and felt a bit packed at times good pool bar and resturanut and free wi fi in reception rooms are the best... More

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AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Dear guest, it seems like the Riosol Hotel was perfectly located for your holiday in Puerto Rico - That's Great! There really is nothing better than enjoying a nice drink on your own Riosol Hotel terrace watching the beautiful colors of the sun setting over the Atlantic ocean. Kind Regards Lorenzo Sentís Riversun-Touristic More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I've just returned from a 10 day stay in the Riosol with my boyfriend and we absolutely loved it. We upgraded to a premium suite which was so worth it and our room was simply beautiful and the view/balcony was incredible. The premium suite includes wifi, aircon and the safe in the price so it was quite worth it. Unfortunately... More

Was this review helpful? Yes
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for such a glowing review, once again it is our location that gives the wow factor to a visit here. However, what pleased me most is your comments on service- it is our constant objective to deliver the very best standards of customer care.. We hope you have the opportunity to return in the near future. Kind Regards... More

Writtle, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Just returned from a weeks holiday here and was very disappointed after visiting the island several times in past yrs ! This hotel is average rooms ok no air con (€50 extra) you have to rent the remote for the tv which is a joke in it's self ! The hotel is not suitable for families with young children with... More

Was this review helpful? Yes
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you so much for posting another response. We are very honest in our approach and regrettably, there are odd occasions when a guest will leave having not had the experience we would have liked. I take feedback very seriously (in whatever form) and the fact that you posted a review enabled me to learn about where we could have... More

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Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Riosol 3*
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#13 Romantic Hotel in Puerto Rico #15 Family Hotel in Puerto Rico
Hotel Class
Number of rooms
236

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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