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All 69 Puerto Rico hotels

Hotel Riosol

3.0 of 5 Hotel   |   C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
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73%
Ranked #17 of 69 hotels in Puerto Rico
A recent review
4 of 5 stars reviewed 2 days ago
CanariesSunshine canaries
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  • Reviews (546)
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546 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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canaries
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

another great hotel on the top of the hill near good bars and restaurants the pool was great and the service staff were very good and we got a large balcony enough for 2 sunbeds and table and chairs and another great seaview would definately go back

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here from the 15th July - 22nd July and me and my boyfriend had a fab week! :) .. We arrived in the middle of the night so couldnt see much from our balcony but it was worth the wait in the morning .. it was amazing and could see the whole of the bay. Our room was... More

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Manchester
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We've recently come back from the Hotel Riosol in Puerto Rico and we were very happy with our apartment which was located at the front of the mountain overlooking the bay. The views were spectacular and a pleasure to sit out on for breakfast and lunch. Although not a problem for us but would be for someone less able bodied... More

Was this review helpful? Yes 1
East Kilbride
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned from a week at the riosol. We had a nice apartment, facing onto the puerto Azul hotel. The room was kept very clean and tidy as was the area around the apartment. The hotel could really do with having a porter to take guests and bags to rooms as it is a bit of a maze,... More

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for your comments, and a balanced review. I appreciate what you have said, and often comments like these provide us with the knowledge to implement a program that will improve our offering as we strive for excellence in all areas. I am extremely disappointed to hear that your friends were affected by the bad behavior of other guests.... More

Odense, Denmark
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Riosol was an excellent place for out group of 19 people (family, age 6 to 69). The apartments seem a bit worn out, but it was no problem. I think the price is very fair, indeed. Most of the two bedroom-apartments are located at a very busy path, so I wrote to Riversun Touristic and asked for a quiet apartment.... More

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for your review! We are pleased to hear that your whole family enjoyed the Apartments, the views and the Restaurant`s food. We hope to see you back again soon. Kind Regards Lorenzo Sentís Riversun Touristic / Hotel Riosol More

Sunderland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just came back from week at riosol. This hotel as some of the best views in Puerto Rico and well worth visiting, the reception staff are helpful and friendly, we had a problem with the safe a few days in, 1 fonecall to reception and 15mins later a technician was there to fix it. The place is clean and pretty... More

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

It has to be said that our hotel is known and extremely popular for it's stunning views and location and that the aspect overlooking Puerto Rico´s Bay can be quite breathtaking. We endeavor to match this with a comfortable, relaxed environment within and of course a high standard of service. It is so pleasing that you experienced all of this... More

Stockport, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Riosol for 2 weeks during the May half term holidays. Our room was kept really clean and the facilities in the apartment were excellent. Our cleaner, Saraya, was very friendly and did a great job. Could not fault any of the staff as they were always friendly and helpful. We stayed Half Board - the food was... More

Was this review helpful? Yes 2
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you so much for your kind words, I know the team will be motivated by your praise indeed. It is lovely to hear that everyone was really helpful and friendly, something that we pride ourselves on. It will be a pleasure for me to transmit your praise to your cleaner Soraya. I am also glad you enjoyed the food... More

Glasgow, United Kingdom
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location is too detached from the main Puerto Rico centre and beach. The theft of some personal property from my room, which the staff were so disinterested in that they would not even pass the phone number for the local police, in order that I could contact them. That one incident alone sums up the level of service that... More

Was this review helpful? Yes 7
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

I am extremely disappointed to read your comments, but I am not sure whether the title of your review is entirely fair. However, your comments are accepted and feedback in any form is important to me. I am particularly concerned that you found members of the team to be uninterested and unhelpful, this is certainly not the image we want... More

Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I did enjoy my stay at the hotel however there were just a few things that i was disappointed with. The hotel itself is in a great position. Its within 5 minutes walk of the Europa Centre (Bars, Restaurants, Mini Golf and shops) and within 30 minutes walk ( or 3€ In taxi) of the main shopping centre and main... More

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AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Dear guest, one of the hardest tasks in my job is to obtain feedback of any kind, and I thank you for taking the time to review. I would like to think that your experience is indeed a one-off as it differs from the feedback of so many other guests and in an odd way, I am quite pleased because... More

dublin
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Currently staying here the service is terrible especially pool attendants, receptionists all extremely rude two of us staying payed a lot of money and they put us in a tiny apartment on the first floor have to either get a completely unsafe rusty lift or walk hundreds of steps to reception also we have the smallest balcony in the whole... More

Was this review helpful? Yes
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Dear Guest We are sorry that you were not satisfied with your stay in one of our Economy Apartments. The Apartment that you chose is one of the smallest in the hotel and this is also reflected in the price being the least expensive. We have plans of all our Apartment s on our Website for the convenience of our... More

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Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Riosol 3*
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#14 Family Hotel in Puerto Rico #15 Romantic Hotel in Puerto Rico
Hotel Class
Number of rooms
236

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