We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 69 Puerto Rico hotels

Hotel Riosol

3.0 of 5 Hotel   |   C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Hotel amenities
Save Saved
You added Hotel Riosol to your Saves list
Hotel Riosol
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
72%
Ranked #18 of 69 hotels in Puerto Rico
A recent review
4 of 5 stars reviewed yesterday
Deb M Alton, United Kingdom
  • Overview
  • Reviews (578)
  • Photos (480)
  • Similar Hotels
  • Amenities
  • Q&A (6)
  • Room tips (116)
  • Location
  • More
true
Write a Review

578 people have reviewed this hotel

Traveler rating
    206
    205
    87
    46
    34
See reviews for
248
200
4
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Alton, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed for 2 weeks with my husband and 2 teenagers 6th to 20th August. We had a fabulous time and would recommend this hotel to anyone. We had a 2 bed apartment with sea view - the room was great and kept very clean, and even better the boys had their own fridge and bathroom in their bedroom. The views... More

Was this review helpful? Yes
Newark, United Kingdom
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed 11- 25 August we our family. We had a Premium Room which was fantastic. Spotless and plenty of room, our towells were changed daily. The airconditioning was wonderful. To have such a lovely balcony was great and we really enjoyed sitting on the settees looking at the bay. We had breakfast which has lots of choice and completely... More

Was this review helpful? Yes
Newark-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 2 weeks with my family 11th - 25th August. Our third visit and again we were not disappointed! The room was great and the view from the balcony was amazing. The room was lovely and clean and there were no signs of any bugs! The staff all worked very hard especially the maids cleaning the rooms and the... More

Was this review helpful? Yes 1
Newcastle-under-Lyme, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Riosol 13 - 20th August 2014 and we do not have a bad word to say everything was really good. Our room was lovely, clean didn't use the T.V after all we were on holiday. Having a fridge was a god send as we went half board, the food was a varied choice from and was... More

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for your kind comments. We are so pleased you enjoyed your stay and have passed your comments to the Chef and the rest of the kitchen team. We look forward to welcoming you back soon. Kind regards, Lorenzo Sentís Riversun-Touristic More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a week with my bf at start of August. Booked a premium apartment that was truly worth every penny! Apartment was spotless, I never saw a bug or cockroach once, views were breathtaking. Arrived to a complimentary bottle of delicious red wine. Twin beds, which wasnt the best to be honest, not for a couple. Always made... More

Was this review helpful? Yes 3
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thanks very much for your review, pleased you had a nice time in our Hotel and hope we can welcome you back here again one day. Sorry about the Wi-fi, can be a bit tricky sometimes depending on the type of unit i.e. tablet, phone, laptop and the mood of the server but most of the time reliable and gets... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 11 nights from the 9th of august, arrived late on Saturday night so went straight to our room and straight in bed, the heat was almost unbearable, went to reception and was told no air con until the morning, so sweated it out. Woke up at 9am to go and sort air con only to find out it... More

Was this review helpful? Yes 3
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for offering us some important feedback. We understand the need to continually re-invest and are currently upgrading a range of rooms to include brand new beds, bathrooms and décor. May we offer our sincere apologies if we have not met with your expectations on this occasion. We do hope to welcome you back to see the many improvements... More

Redcar
Contributor
16 reviews 16 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I must admit, we did only view the reception & pool area when we visited the Riosol last year, wish we'd looked at the rooms beforehand. Having stopped there before the refurb a few years ago we though it would have improved. It had, slightly. Mind, the first room we were offered was falling to bits, there was all sorts... More

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Your comments have been taken seriously, and discussed at length with the Head Housekeeper and the Technicians’ Manager. I am really sorry that your experience did not reflect 'value for money', something we are striving to achieve now more than ever.. Thank you for pointing out the quality and variety of our food . I hope that despite your experience,... More

Cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

just returned from 2 weeks stay at the riosol,was disappointed on arrival as booked a premium room on arrival was allocated a superior room which was nice but wasnt what we booked. & payed for.there was far to many cockroaches in the apartment for my liking on the second night went to move a pillow in the bedroom & big... More

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you for taking the time to review your stay. We welcome all comments, good and adverse, as we need to know areas where our service fails to meet guest requirements just as much as we appreciate comments on successful delivery of customer expectations. We sincerely apologize that the sunbeds around the swimming pool did not meet the standards expected... More

Preston, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

stayed at the riosol from aug 7th till 19th aug . we are a family of 4 and we stayed in a one bedroom apartment . the view from our apartment was fantastic . The apartment was spacious and the balcony was also a very good size with 2 sunbeds and a table and chairs. we had one one two... More

Was this review helpful? Yes
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you so much for your kind words, I know the team will be motivated by your praise indeed. It is lovely to hear that everyone was really helpful and friendly, something that we pride ourselves on. I know the team will be motivated by your praise. I am also glad you enjoyed the Snack Bar and the swimming pools.... More

Oxfordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We are a family of four, 2 adults, 2 kids and booked a 1 bedroom apartment for two weeks which suited us fine. We had room 3152 and the views were stunning - it was great to sit on the balcony early mornings and late evenings taking it all in. We paid for the use of a safe which was... More

Was this review helpful? Yes 1
AparthotelRiosol, Director de Relaciones con Clientes at Hotel Riosol, responded to this review

Thank you ever so much for your excellent review and for highlighting the many advantages of staying in Puerto Rico and our hotel in particular. We firmly believe that good customer service really enhances guests stay, making them feel welcome and relaxed and we do our very best to achieve this. Yes, Puerto Rico is a beautiful place and very... More

Owners: What's your side of the story?
If you own or manage Hotel Riosol, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Riosol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Riosol 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Priceline, Tingo, getaroom.com, BookingOdigeoWL, Venere and Otel so you can book your Hotel Riosol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria

480 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (455)
Viewed
View from room (85)
Viewed
Hotel & grounds (126)
Viewed
Pool/beach area (49)
Viewed
Family/play areas (4)
Viewed
Bathroom (3)
Viewed
Dining (15)
Viewed
Room/suite (32)
Viewed
Other (141)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Dining (5)
Viewed
Pool/beach area (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Puerto Rico with
any amenities

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#13 Romantic Hotel in Puerto Rico #14 Family Hotel in Puerto Rico
Hotel Class
Number of rooms
236

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Riosol and other travelers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Hotel Riosol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer