this was the worst hotel i have ever stayed in and i am well travelled, staff could not speak english, towels changed only once in a week, no toilet roll so had to buy some, pool dirty and had to use a key to get in at all times of the day, if you forgot your key you could not... more

we stayed here in march when we arrived we kept our fingers crossed that we werent by the pool and we werent disappointed we had the largest balcony we ever had perfect for a week of sunshine the apartment was spotless and we found the staff brillant even if they dont have english you can still get by the apartments... more

Just got back from Monte Verde, Place is dirty, towels are at best unclean, sheets in dire need of replacing, Staff do not speak english, you have to pay for air conditioning, TV. Did not like the fact that if you had children with you they could easily access the porn channel, The pool is tiny and looked dirty, I... more

just back from puerto rico. had a great time in puerto rico itself, only problem was monte verde. heres a list of reasons why. staff- unhelpful and dont speak english... towels- manky and dont dry you.. think they were doormats pool- infested, too deep and too small Apts- too small even for just 2 people Sun beds- all broken and... more

Just back from Monteverde. I go there every year and never had a problem. The complex is small only 20 apartments, small pool, no bar or restaurant, but that’s not too bad if you want to be away from the noise. You can sleep all night without music or drunk people singing all night. It’s very cheap, about 35€/night the... more

i booked a holiday for 6 people 3 adults and 3 childre and was given 4 single bed and 2 travel cots.very in appropiate, towels were waste of time as they didnt dry us sheets were smelly in fact appartment was smelly, one nitea rat was in my toilet and the staff took it away with a piece of tisue... more

Just back from puerto rico - FYI keep away from the shopping centre! It's a dump!! Monte Verde, what can i say.... not a lot! You wouldn't dip your toe in the swimming pool, not sure if they wash the towels or sheets, hot water runs out after two mins, good location but very dingey. Spent most of the time... more

just back from puerto rico..stayed in monteverde and had an unreal holiday..the apartments were lovely..the balcony was one of the biggest ive had on holidays.apartments are basic(as are most in puerto rico) but are clean+have everything you need while there. its location is perfect,half way between the beach and the commercial centre!perfect for both a relaxing holiday+a young mad holiday!!... more

i stayed here at the start of june the weather was just getting nice and toasty!!! i went with my friend, along my 4 year old daughter the only problem we had was cockroaches... the first night we got there i was awake all night as there was one in the bedroom and none of us would go in there!!... more