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Eden Apartments

C/ Roque de Los Muchachos, 1, 35130 Puerto Rico, Gran Canaria, Spain
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Eden Apartments
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690 Reviews from our TripAdvisor Community

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Traveler rating
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310
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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Jersey
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We have just got back from a two weeks at the Eden, we booked a one bedroom apartment (room 66) for two adults and two teenage children and for two weeks this was adequate. We arrived after midnight and was checked in by security staff as the reception closes at 10pm, check in was quick and easy. Room was good,we... More 

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Belfast, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW

My family booked the Eden for our 2nd year and we were all very disappointed... Entertainment was very poor and neighbours shouting at 11pm at night for everyone to keep the noise down! This hotel was like visiting Clonard Novena with everyone whispering for fear of actually having a conversation! The food and bar staff were great...and the apartments basic... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Second visit to grand canaria first time at this complex The room was clean and upto date it's only down fall was no air conditioning,this leading to us having to keep windows open all night due to the heat wave we had .due to this we was kept awake by the noises from the hotel over the road as and... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Just back from 10 nights all inclusive at Eden Apartments, staying 18 to 28 July. On arrival we were allocated one of the rooms not yet renovated, bed was like sleeping on concrete slab (not idea for bad back) patio door not secure and bathroom was disgusting, smelly and looked dirty. Spoke to reception following morning they were very helpful... More 

Was this review helpful? Yes 7
1 review
2 of 5 stars Reviewed 3 days ago NEW

Well .were do I start. The all inclusive option here is not worth the extra.school dinners in the sun.if you want to eat nice food you can pay for it from the restaurant. not enough outside tables to eat . you can eat in the ex indoor pool area.if you want to sweat like a pig. The evening entertainment poor... More 

Was this review helpful? Yes
CristianSMP, Trainee at Eden Apartments, responded to this review

Hello darren h, thank you for your opinion. We apologize for that your experience was not the best and we will talk with the staff. We have two hotels more (Altamar and Altamadores), if you want, you can check for the next time. Kind regards, Cristian More 

Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Loved the apartments. Clean and tidy. Shower was baltic but after a day in the 35 degree heat, a cold shower was nice :) Pool is excellent too and certainly recommend the chips :) Usual old problems getting a sunbed though. People put there towels down at 7am and then bugger off out all day. Although the staff make warnings... More 

Was this review helpful? Yes
CristianSMP, Trainee at Eden Apartments, responded to this review

Hello craig e, thank you for your comment. We apologize for the inconvenience with the sunbeds and we take note. Thank you for your visit and we hope to see you soon. Kind regards, Cristian More 

Glasgow, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at The Eden from 24th June till 7th July, this was our 2nd visit to the Eden Apartments, Mitchel, Miguel, Ben, Chira and Katy really welcoming and remembered us from 2 years ago, great service from them and were great with us and kids. Becki did a great job entertaining kids and adults throughout the day and evening, really... More 

Was this review helpful? Yes
CristianSMP, Trainee at Eden Apartments, responded to this review

Hello FamilyfromGlasgow, thank you for your opinion. We are very grateful for your new visit, and we will transmit your message to all the Eden team. We hope to see you again. Kind regards, Cristian More 

England, United Kingdom
4 of 5 stars Reviewed 6 days ago NEW

After just arriving back from a 2 week stay at Eden Apartments after having a pleasant stay I can say I was happily surprised. The rooms were clean and presented to a neat standard and the food offered at the restaurant was of a good quality. The BBQ night was especially good with (in my opinion) perfect steak and ribs.... More 

Was this review helpful? Yes
CristianSMP, Trainee at Eden Apartments, responded to this review

Hello OriginalTM, thank you for your comment. We consider your opinion about the desserts and air conditioning. Thank you for your stay here and we hope to see you soon. Kind regards, Cristian More 

Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

On arrival, we were told we were booked into an annexe room. We were so glad we were. The annexe is actually a separate complex called 'Las Buganvillas' where the all-inclusive option for Eden is not included at the pool bar there. (Strange no other reviews mention this?) we ventured back into the cramped Eden complex for some meals going... More 

Was this review helpful? Yes 2
CristianSMP, Trainee at Eden Apartments, responded to this review

Hello PaddysDaddy09, thank you for your opinion. We apologize for the misunderstanding and we make available our contact ways for future stays here. Kind regards, Cristian More 

scotland
5 of 5 stars Reviewed 1 week ago

Just returned from our second stay at the Eden and once again had a brilliant time. The staff are fantastic very friendly and welcoming everyone made a point of speaking and asking how we were ect which I thought was a nice touch! Entertainment seemed good for kids and there was a couple of good shows for the audults. The... More 

Was this review helpful? Yes
CristianSMP, Trainee at Eden Apartments, responded to this review

Hello travler96_13, thank you for comment. We take note about the food. We are improving little by little, and we hope to see you soon. Kind regards, Cristian More 

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Prices are for 1 room, 2 adults
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