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Carlota Apartments

Av De Gran Canaria 16, 35138 Puerto Rico, Gran Canaria, Spain
Carlota Apartments
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140 reviews from our community

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    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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County Durham, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place to chill out after walking up the stairs from the centre 3 times a day. The apartments were clean and equipped with all the kitchen tools, there's no handle on the outside of the balcony door, the pool was small but had a good bar and friendly staff with a good atmosphere

Was this review helpful? Yes 3
Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 22, 2015

basic, right at the top of the hill so would need to taxi up but easy to walk down. Lovely staff, clean rooms. Considering the value would definitely recommend. It is basic but what do you expect for what you pay and the area.

Was this review helpful? Yes 4
Rochester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 17, 2015

First complaint room was set up for 2 pers insted of 3, when going to complain at reception about it the man was so rude about the whole thing and was not interested at all in helping us in fact was dam right ignorant. The only thing that was good about our stay here was the people in the restaurant... More 

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Manchester, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 4, 2015

On arrival we were sent to neighbouring accommodation for our first night. Returning next morning we were given keys for apartments, very clean, no frills but had everything else except for kettle, (coffee making machine provided).when we ate at Carlota the food was good quality and well cooked. Staff helpful and friendly, especially Janine who ran bar/pool area during the... More 

Was this review helpful? Yes 2
annieslang
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 17, 2015

Stayed in the carlota apartments on many occasions rooms are basic but clean and tidy, pool bar is usually quiet and the staff are quite friendly, the Carlota is within walking distance from the centre up about 2 sets of stairs and a small hill

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 12, 2015

Arrived on the 20th December and when we went to the room the first thing my grandson wanted to do was the use the toilet. He came out saying it was disgusting looking. When I checked it out I found the toilet bowel was stained, the bath was stained, the window frame was unpainted in that the paint had peeled... More 

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Ballina, Mayo, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 17, 2014

The Carlota is in need of a redec. This was our 8th visit there, and sadly not a lots changed with the rooms. A new glass wall has been put up around the pool area, which looks nice. And a new lift from the street for disabled people, which doesnt make sense, as you still have to climb a flight... More 

Was this review helpful? Yes 6
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 30, 2014

the apartments are in serious need of an upgrade.no kettle had to boil water on the hob, towels were thin and ragged, mould on bath seal, cracked tiles and the beds were never changed all week. the beds were very hard and thin matresses on a positive note great location easily accessable to commercial centre.

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 4
Swansea, United Kingdom
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed March 16, 2014

Arrived here for a weeks stay asked for a high floor with sea view got a low floor with a balcony with no sun was told no high floor apartments available surprised to see some lucky people had a kettle because we didnt had to boil water in a saucepan. The towels were the worst I had ever seen brown... More 

Was this review helpful? Yes 1
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed February 11, 2014

very central location only 100 steps down to the main centre of Peurto Rico. A friend and I stayed for 9 nights. There was 2 single beds in the room which is what we wanted but had booked a double room enquring if we could have 2 singles which we were told was all there was so if you were... More 

Was this review helpful? Yes 5
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