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Parque Raquel Apartments

Avenida las Palmeras, 17, 35140 Puerto Rico, Gran Canaria, Spain
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Parque Raquel Apartments
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31 reviews from our community

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    9
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Scarborough, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was dreading staying here after reading the negative reviews, but we were pleasantly surprised. Apartments are very dated but extremely clean and comfortable, cleaned 5 times a week with clean towels those days. The owner Pepi was constantly maintaining the complex and always on hand if you had any queries. The location is fantastic only 2 minutes from the commercial... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 12, 2014 via mobile

Dreadful is the only word! Plug sockets hanging out of the wall, cockroaches all around the apartment a owner who couldn't care less! Cleaners pouring LIGHTER FLUID on the floor to mop without water. No wet floor signs after mopping stairs which I fell down 2 times as not seeing they had beed mopped. After trying to explain to the... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 2, 2014

This accommodation is in an excellent location, the pool is quite small but still ample for a few lengths and a cool down! The cleaners are very regular and friendly. The apartment is well laid out with its own terrace and outside furniture. The nightlife is very close by (which can be heard til 4am - but didn't bother us... More 

Was this review helpful? Yes 2
Lowestoft, United Kingdom
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 7, 2014

Just back from holiday here!!! Hmm,!!! found the 2 staff unhelpful the owner does not speak good English at all! Payed for a late check out and he wanted us out at 12 but we were not being picked up till 5!!! Cleaner came in when you were still sleeping!! It was clean but expected a lot more as have... More 

Was this review helpful? Yes 3
Nottingham, United Kingdom
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 4, 2014

Just got back today May 4th- Star Wars day and after some of the write ups I was expecting the Parque Raquel to be like the Star wars café. Not the case Pepe the owner along with the maid accomodated our every whim. Its basic in the extreme but the adequate size rooms made it feel home from home. If... More 

Was this review helpful? Yes 6
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 25, 2014 via mobile

It says it all in the title really! Don't listen to others reviews, they probably left there doors open in the summer heat! We stayed in March and was the best hotel yet. We came with my mum who stays in Puerto Rico at least 4 times a year and she stays at these apartments as much as she can.... More 

Was this review helpful? Yes 6
Londonderry,northern ireland
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2013

On reading previous reviews about these apartments I must admit to being very sceptical before we arrived.Previous reviews do not do this place justice.Obviously it is not the ritz but then it isn't costing the ritz prices. This is a clean,incredibly central set of apartments which had everything you needed for a family.It is situated roughly 3 minutes from a... More 

Was this review helpful? Yes 7
england
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 21, 2013 via mobile

Just arrived back from our holiday today wasn't expecting much from the reviews and what we paid etc! Just would like to pre-warn anyone thinking of booking because what unfolded turned into a nightmare holiday! The first night we had cockroaches in our bed, ants in the bathroom all over the towels. The pillows and mattresses were hard and stained... More 

Was this review helpful? Yes 6
Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 16, 2013

We are just home from this hotel and it was fine. It is right next to the Puerto Rico centre so music until 4am can only be expected. There are 16 bungalow type apartments with no bar or entertainment. The pool was clean and cleaned and our kids had a hard job passing it any day, spending hours on every... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2013

Would not recommend to anyone to stay here .. Staff very rude and ignorant, the rooms were very small with sockets hanging off the walls. Very poor lighting in the complex and also the pool was too small and it was filthy . Before we went we looked at reviews and seen that many people we robbed but we decided... More 

Was this review helpful? Yes 2
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