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All 69 Puerto Rico hotels

Servatur Aparthotel Terrazamar Sunsuite

3.0 of 5 Resort   |   Av Las Palmeras 5/8, 35130 Puerto Rico, Gran Canaria, Spain
Hotel amenities
Servatur Aparthotel Terrazamar Sunsuite

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Ranked #8 of 69 hotels in Puerto Rico
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Tony D Pontefract, United Kingdom
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613 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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English first
Pontefract, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Traveled and stayed in the trezzamar many times over the last few years going back on the 28th of May 2014 just a great hotel from the staff to where it is perfect for kids and elderly people going to book for November today before it gets booked up because it's that popular one word The Best

Was this review helpful? Yes 4
pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear Tony D, The entire team of Servatur Terrazamar Suite & Sun Suite wants to thank you for having chosen us during your holidays! We are especially glad about your comments. All the staff work very hard everyday to satisfy our guests. We appreciate receiving comments like yours, because they encourage and motivate us to continue the good work. We... More

Angus, Scotland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Okay just back from here, read all the reviews before we went and they were spot on. Rooms were clean and cleaned every day except wed and sunday (cleaners days off). The whole hotel is spotless, the staff were friendly and helpful and check in was great. We were put to the bottom section of the apartments (there are 3,... More

Was this review helpful? Yes 1
pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear Family-Travels3, First of all we would like to thank you for having chosen Servatur Terrazamar Suite & Sun Suite for your recent holidays and also for sharing your opinion with other travelers. We are especially glad about your comments regarding the facilities, the staff and the cleanliness. We are looking forward to having you again as a guest. Best... More

Co Durham. England
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at the Terrazamar 4 times previously & have just got back one week ago from another great stay. As previous reviewers have said the staff are fantastic especially at reception.We asked for our room to be allocated on a floor that we had stayed on in previous years & were given what we requested. The Terrazamar is... More

Was this review helpful? Yes 4
pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear Geoff F, First of all we would like to thank you for having chosen Servatur Terrazamar Suite & Sun Suite for your recent holidays and also for sharing your opinion with other travelers on TripAdvisor. It is a pleasure to hear you thoroughly enjoyed your stay with us and you would like to return soon! We are looking forward... More

North west
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Currently staying at these apartments and am very happy. Lovely staff and even though a little basic so very clean. Excellent balcony and lovely pool area plenty of beds. Would be my hotel of choice in the future for Puerto Rico. I am quiet fussy and was apprehensive about the reviews but am very very happy here. Reception staff so... More

Was this review helpful? Yes 1
pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear darkangel1, The entire team of Servatur Terrazamar Suite & Sun Suite wants to thank you for having chosen us during your holidays. We are glad to read you are having a great experience and you and would like to return! Also thank you for all your positive comments regarding the staff and our facilities. Thank you again for your... More

castleford
Top Contributor
52 reviews 52 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just got back from our 2 weeks stay here and it was just perfect from start to finish Gonzales, Adela and lotto on reception cant do enough for you they greet you with a warm welcome every time you enter reception area and will help you with anything big or small. we visit here at least twice a year and... More

Was this review helpful? Yes 1
pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear CastlefordElliemay, Thank you very much for your positive feedback about your experience in Servatur Terrazamar Suite & Sun Suite hotel! We appreciate your comments, because they encourage us to continue the good work. We will transmit your opinion to our colleagues at the reception. We are looking forward to having you again next October. Best regards. More

Kettering, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfection is difficult to achieve in heavily used hotels in such resorts as Puerto Rico, but this one comes close.Ok so the apartments can hardly be described as luxurious but they are functional and clean,although our bathroom could have done with a bit of refurbishment,and the staff from cleaner,gardener,through to manager are just brilliant.We reported a faulty hair drier and... More

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pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear desharp, We are glad to read you had a great experience at Servatur Terrazamar Suite & Sun Suite and would like to return! Also thank you for all your positive comments regarding the staff and facilities. Your comments have been well- received by our company. We will transmit them to our team. Thank you very much. We look forward... More

liverpool
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We enjoyed our stay here last year so much , we decided to return again this year and we weren't disappointed . I emailed the hotel several weeks earlier , requesting a high floor and a sea view .. and I got both ! We were on the top floor (9th) with spectacular views right across the bay. Even more... More

Was this review helpful? Yes 1
pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear jacALiverpool, We are glad to read you had a great experience at Servatur Terrazamar Suite & Sun Suite! Also thank you for all your positive comments regarding the facilities and our staff. Carrying out expectations of our customers is our best gift. Thank you again for your confidence in us and we hope to welcome you back in the... More

Dublin, Ireland
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 7 nights in March at these apartments on the second level. The complex has 3 levels Level 1 is facing a storm drain and car park on the lower level. It has a very larger swimming pool and a lift to the pavement to the Euro Shopping Centre. Level 2 has a separate reception across the road from... More

Was this review helpful? Yes 4
pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear silverjet9, The entire team of Servatur Terrazamar Suite & Sun Suite wants to thank you for having chosen us during your holidays. We are also thankful for your nice pictures regarding to your stay. We look forward to welcoming you again very soon! Best regards. More

Glasgow
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We try and stay here every year. Location is great, within walking distance of the commercial centre. The rooms, and the pool area are kept impeccably clean. The balconies are massive, so if you don't have the energy to make it to the pool you can sunbathe on your balcony until about 6pm. The staff are lovely, especially Pablo who... More

Was this review helpful? Yes 1
pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear lbsgbarc, Thank you very much for your positive feedback about your experience in Servatur Terrazamar Suite & Sun Suite and also for sharing your opinion with other travelers. All the staff in the hotel work very hard everyday to satisfy our guests. We appreciate receiving comments like yours, because they motivate us to continue the good work. Thank you... More

wigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

just back from a fantastic week in grancanaria this is our 10th visit to the the island but the first to the terrazamar sunsuites these are by far the best we have ever stayed in and prob the best in puerto rico!!!!!The apartments are cleaned 5 out of 7 days and to a very high standard lots of clean towels... More

Was this review helpful? Yes 5
pilarderada, Director de Relaciones con Clientes at Servatur Aparthotel Terrazamar Sunsuite, responded to this review

Dear alison783, Thank you very much for letting us know your opinion about your stay at Servatur Terrazamar Sun Suite. It is very important for us! We are very happy to know you have had such a wonderfull stay with us. We are especially glad about your comments regarding the facilities. We are looking forward to your next stay with... More

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Additional Information about Servatur Aparthotel Terrazamar Sunsuite

Also Known As:
Servatur Aparthotel Terrazamar Sunsuite Hotel Puerto Rico
Servatur Aparthotel Terrazamar Sunsuite Hotel
Servatur Aparthotel Terrazamar Sunsuite Puerto Rico, Gran Canaria
Address: Av Las Palmeras 5/8, 35130 Puerto Rico, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Puerto Rico
#4 Best Value Hotel in Puerto Rico
#6 On the Beach Hotel in Puerto Rico
#7 Family Hotel in Puerto Rico
#7 Romantic Hotel in Puerto Rico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servatur Aparthotel Terrazamar Sunsuite 3*
Official Description (provided by the hotel):
Servatur Terrazamar Suite & Sun Suite has 306 double apartments (10 of them equipped for handicapped), each of approx. 80 m2, whereof 40 m2 are terraces to enable you to fully enjoy our enviable climate. They are equipped in a way that you will feel at home immediately: telephone, independent bedroom (twin beds with latex mattresses), sitting room with TV (parabolic antenna), convertible sofa-bed and ventilator. Independent kitchen equipped with nice and practical cupboards, fridge, microwave oven, two ceramic cooking rings, a dinner service, glassware, pots and pans, etc. The bathroom with shower, electrical water heater and hair dryer. Sun beds and parasols on the terrace. ... more   less 
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