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Hotel Servatur Terrazamar Suite & Sun Suite

Certificate of Excellence
Av Las Palmeras 5/8, 35130 Puerto Rico, Gran Canaria, Spain
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1 room 1 guest
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Hotel Servatur Terrazamar Suite & Sun Suite
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843 Reviews from our TripAdvisor Community

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Traveler rating
    460
    275
    70
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    15
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (843)
  • Mar-May only
    (198)
  • Jun-Aug only
    (297)
  • Sep-Nov only
    (254)
  • Dec-Feb only
    (94)
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holmfirth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We upgraded & stayed in the sun suites. The choice of pools meant peace & quiet at the roof pool or family entertainment at one of the larger pools. Food served at the bar was good quality and the staff friendly. Jerry and the other staff made our stay a good one. There is plenty of good restaurants in the... More 

Was this review helpful? Yes 3
Waterford, Ireland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Another year at this hotel and I never get tired of staying here. The staff are great from the reception to the restaurant staff to the cleaners. The only downfall this year was they have got rid of the Bingo in the afternoon & at night time which is what brought us into the bar at night so instead of... More 

Was this review helpful? Yes 5
Cardiff, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed a two week stay in the sun suites royal. Lovely room and a huge balcony. Rooms cleaned daily. Three good pools on site, with good quality food and excellent service at the pool bars. Hotel very clean with the only negative the lack of air con in the living room/second bedroom. (Air con available at a cost in... More 

Was this review helpful? Yes 1
Doncaster, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the apartment annex lower down hill. Lots of positives about the self catering good facilities basic but newcutlery plates pans. Cleaning excellent daily towel change aswell. Thecterrace is large and faces mountains . Down side side view of hideous shopping centre in ugly brown needs a make over. We avoided this bit and strolled to beach everyday and... More 

Was this review helpful? Yes 1
Paisley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Sixth time in Gran Canaria first time at these apartments will definitely be back. All staff extremely friendly and helpful. Accommodation spotless with spacious balconies. Suitable for couples or families.

Was this review helpful? Yes 1
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned from a two week stay at the Terrazamar and we had a wonderful time. The rooms were big and the balcony was fantastic. The pool was clean and not too busy. We stayed in 617 and it's was perfect for us. Right beside the pool for during the day and nice and quiet at night. The... More 

Was this review helpful? Yes 3
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here from 31 july to 13 aug. Stayed in the sunsuite 1813 which was a lovely room with a large terrace. Only thing i got moan about is they charge 60 euros for 2 weeks for the aircon in the bedroom. The pool on the 10th floor is great for family's but people allways seem to have the same... More 

Was this review helpful? Yes 1
Wickford
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sun Suites room 1218 was spacious & balcony was large (not as large balcony as upper rooms) with table/ 3 chairs/parasol & 2 sunbeds.Well equiped kitchen & nice bathroom, but shower had no real power & shower head was very low (no height adjustment...I'm 5' 8" & had to squat down slightly). The main living area was nice with a... More 

Was this review helpful? Yes 2
lancashire
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

These apartments are lovely, spacious clean large balconies, however I specifically booked this property because I wanted air conditioning( was the height of summer) when we arrived after 11pm very tried, allocated two apartments in the terrazzmar suites which only have ceiling fans, one of which hardly moved and was pointless! Asked to be moved to the sun suits over... More 

Was this review helpful? Yes 6
Level Contributor
86 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Where to start Stayed in the sun suite section of the hotel Firstly the staff in this hotel are brilliant they are extremely helpful with booking any excursions any taxis or anything in general They also fixed a huge blooper by alpharooms which booked our 2 families under wrong names and misspelled bookings! We stayed in rooms 1708 and rooms... More 

Was this review helpful? Yes 4
Hotel Review Summarization

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