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Hotel Servatur Terrazamar Suite & Sun Suite

Certificate of Excellence
Av Las Palmeras 5/8, 35130 Puerto Rico, Gran Canaria, Spain
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Hotel Servatur Terrazamar Suite & Sun Suite
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794 Reviews from our TripAdvisor Community

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Traveler rating
    435
    254
    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Just back from half term at the Servatur Sun Suite. The hotel has everything you could expect from a family holiday. Great location, apartment with great facilities for self catering, huge balcony that gets the sun all day, fantastic pool and bar, friendly staff always willing to help. Nathan and Charlotte had a great holiday, especially the time they spent... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Returned last Thursday from this lovely little holiday, the room itself is basic but very clean and everything you would expect from self catering. There is a rather large balcony/terrace with furniture and sunbeds for private use! The pool area is clean and tidy, food from the pool bar is nice and reasonably priced, however the evening entertainment is non... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in the royal sun suites at the beginning of May with friends. Check in was very quick and friendly. Our room was clean, spacious and obviously had an amazingly large balcony. The pool area was v clean & food in the pool bar was nice. Not much going on around the pool at the time we were there, but... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a week in May 2015. Firstly can't fault any of the staff, receptionists all speak fluent English and were always polite and helpful and smiling. The hotel is situated in a good location within Puerto Rico, 5 min stroll down a handful of stairs to the commercial centre and about 10-15 to the beach. Hotel is fairly... More 

Was this review helpful? Yes 3
Lymington, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Love staying at this Hotel /apartment. It is clean, tidy, everything you could possible need, great staff and all very helpful. Close walk to shops, cafe bars beach, just about everything's. There is a few steps but if disabiled can walk round road way. ..

Was this review helpful? Yes 3
Dublin
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed for 7 nights in April when we arrived we were put in the sun suits Royal what a fab apt it was large bedroom, bathroom hugh balcony we used the pool at the sun siuts it was great plenty of sunbeds and beautiful views all the staff were really nice and friendly the girls at the pool bar were... More 

Was this review helpful? Yes 6
Hereford
Contributor
18 reviews 18 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived by private transfer that the hotel arranged for me and was booked in by Pablo, got to our room, and it was clean and tidy with a small welcome pack, consisting of fruit water and a bottle of wine, and another bottle arrived the next day thanking us for returning, as many people do. Pablo helped us by booking... More 

Was this review helpful? Yes 2
dublin 11
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here in april 2015 once again we have stayed in this complex year after year and we always find the apartments clean and the complex is well maintained never had any problems with beds canopys ar anything else for that matter really freindly staff

Was this review helpful? Yes 2
Birmingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at these apartments before and had a fabulous time so decided to go back. We upgraded to the Sun Suits Royale wow, complementary bottle of wine, fruit, apartment massive and balcony huge. We went second week of May and it is out of main season and quiet just the way we like it, we actually had the... More 

Was this review helpful? Yes 3
Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I stayed hear 2 years ago in April, best thing was the size of the balcony, plenty of room to sunbathe and have your table and chairs still with space to spear. Worse things was bugs most mornings decided to appear in the apartment, also could do with more appliances for self catering customers (oven) Over all the stay was... More 

Was this review helpful? Yes 1
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