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Castillo Del Sol Apartments

Certificate of Excellence
Avenida Gran Canaria, 11, 35130 Puerto Rico, Gran Canaria, Spain
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Castillo Del Sol Apartments
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
jonjo3 Ballymoney, United Kingdom
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293 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ballymoney, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 23rd Feb for 1 week. We knew what to expect from previous reviews,so was not really put off as we knew it was ready for refurb in May. First night in bed was terrible,springs etc. but next morning went to reception to Veronica and that night we had brand new mattresses.Could not complain about the service there.I cant understand... More 

Was this review helpful? Yes 2
Glasgow, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just back from a cheap week away, hotel is a good choice for a base, we only stayed by the pool twice. Pool bar was good value, food decent enough, all staff very friendly. It seems the hotel gets a lot of returning guests which says something in its self. Rooms are clean but beds were very firm, shower was... More 

Was this review helpful? Yes 1
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I don't really now what to say about this hotel without being nasty, the rooms were so dirty, the mattresses had weird stains- my back was breaking me as the mattress was about 200 years old so the only thing i felt was springs and wood from the bed frame. I did see the doctor about it (in gran canaria)... More 

Was this review helpful? Yes 1
Bolton, United Kingdom
Top Contributor
74 reviews 74 reviews
8 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hi, we stayed here 5-12 Feb. We stayed in a room on the ground floor. The appt was quite tired looking and needs a good update,, but it was very clean and fairly well equipped. It had a cooker, oven and 2 rings and a kettle. There was enough equipment for 3 people. As it was quite chilly at night,... More 

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Theydon Bois, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Good value for what we paid. Pool cleaned everyday with lifeguard attendance although due to time of year pool cold. Steps not a problem and supermarket, bars and beach really close by. TV and Internet on top but good price. We took our own kettle. Reception ,bar staff great. Lorraine entertainer gave 150 percent. Drink at poolside very cheap and... More 

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2015

Just got back after a week at this hotel, couldnt have asked for a better hotel! Right next to the shopping centre (well a lot of steps down, it hurts to walk back up them lol) but close enough to all the bars and food. My boyfriend arranged with the hotel receptionists prior to going through emails a surprise of... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 16, 2015

Had a room on ground floor right by poolside bar, this was only a problem when it was karaoke night because mic was malfunctioning and kept getting kick back through speakers. Accommodation is basic but clean however a kettle would be useful instead of having to boil water in a pan. Cooker wasn't very good but only tried to warm... More 

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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

Just returned from 1 weeks stay at the Castillo. The place is fantastic we had such a great stay here even though the wearher wasn't great for 3 days Lorraine at the hotel kept everyone entertained with her crazy fun games this place wouldnt be the same without her.apartments very basic but clean&I had clean towels 5 days out of... More 

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2015

We booked this hotel last minute for Jan 2014. It isn't the most modern of places but it's in the perfect location and I have to say, the staff members were so friendly and helpful, especially the entertainment man (can't for the life of me remember his name!!) would definitely stay here again.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed here last summer with my boyfriend for a week in mid August. Staff were very friendly, room was cleaned everyday to a high standard - except some days they didn't change our toilets or provide more toilet roll. Our room had a balcony with excellent views over the resort. Pool was decent, clean and not too crowded if you... More 

Was this review helpful? Yes 1
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