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Castillo Del Sol Apartments

Certificate of Excellence
Avenida Gran Canaria, 11, 35130 Puerto Rico, Gran Canaria, Spain
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Castillo Del Sol Apartments
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
baldystewart preston
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295 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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preston
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

just got back and I have decided to review even though it's probably pointless as the place is shutting down for a complete refurb at the end of April. We got what we expected after reading the reviews before we went, basic,clean,good friendly staff etc etc.the two main gripes I suppose were the steps, these apts are at the very... More 

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Southampton, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a week staying at these apartments. As a 2 star we were very impressed with the whole place. Room yes basic but clean white sheets and towels every other day and was cleaned thoroughly. The entire place was spotless. Pool bar serving food and drinks. Lorraine a lovely lady who looks after everyone. Great atmosphere. Be warned... More 

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Ballymoney, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 10, 2015

Stayed 23rd Feb for 1 week. We knew what to expect from previous reviews,so was not really put off as we knew it was ready for refurb in May. First night in bed was terrible,springs etc. but next morning went to reception to Veronica and that night we had brand new mattresses.Could not complain about the service there.I cant understand... More 

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Glasgow, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 8, 2015

Just back from a cheap week away, hotel is a good choice for a base, we only stayed by the pool twice. Pool bar was good value, food decent enough, all staff very friendly. It seems the hotel gets a lot of returning guests which says something in its self. Rooms are clean but beds were very firm, shower was... More 

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2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

I don't really now what to say about this hotel without being nasty, the rooms were so dirty, the mattresses had weird stains- my back was breaking me as the mattress was about 200 years old so the only thing i felt was springs and wood from the bed frame. I did see the doctor about it (in gran canaria)... More 

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Bolton, United Kingdom
Top Contributor
74 reviews 74 reviews
8 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed March 1, 2015

Hi, we stayed here 5-12 Feb. We stayed in a room on the ground floor. The appt was quite tired looking and needs a good update,, but it was very clean and fairly well equipped. It had a cooker, oven and 2 rings and a kettle. There was enough equipment for 3 people. As it was quite chilly at night,... More 

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Theydon Bois, United Kingdom
2 reviews
4 of 5 stars Reviewed February 22, 2015

Good value for what we paid. Pool cleaned everyday with lifeguard attendance although due to time of year pool cold. Steps not a problem and supermarket, bars and beach really close by. TV and Internet on top but good price. We took our own kettle. Reception ,bar staff great. Lorraine entertainer gave 150 percent. Drink at poolside very cheap and... More 

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2015

Just got back after a week at this hotel, couldnt have asked for a better hotel! Right next to the shopping centre (well a lot of steps down, it hurts to walk back up them lol) but close enough to all the bars and food. My boyfriend arranged with the hotel receptionists prior to going through emails a surprise of... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2015

Had a room on ground floor right by poolside bar, this was only a problem when it was karaoke night because mic was malfunctioning and kept getting kick back through speakers. Accommodation is basic but clean however a kettle would be useful instead of having to boil water in a pan. Cooker wasn't very good but only tried to warm... More 

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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

Just returned from 1 weeks stay at the Castillo. The place is fantastic we had such a great stay here even though the wearher wasn't great for 3 days Lorraine at the hotel kept everyone entertained with her crazy fun games this place wouldnt be the same without her.apartments very basic but clean&I had clean towels 5 days out of... More 

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