My partner myself and our 7yr old son arrived at the hotel around 11.15am. We were told our room wasn't ready but the lady on reception said she would sort it ASAP. We went to the pool bar and had a drink and within 30mins our room was ready. When we went into our room we were a little on... More

Set above the town with over 100 steps to the level where you will eat, relax or strole approx 15 mins to the beach. The accommodation was clean friendly and provided a lovely pool with nice snacks whenever you wanted same. Most nights the bar closes early so don't expect to return late and have a drink. You can relax... More

we were here 2 weeks ago & the holiday was fantastic from start 2 finish, we booked this with thomas cook. The apartments were basic but they were spotless, cleaners were in every day but 1 towels were changed every day, the whole complex was spotless as was the pool & poolbar area. The staff were very friendly & helpfull... More

Just like all the reviews say, it is old fashioned and no telephones in the rooms or air conditioning but we never needed it anyway, Every morning the cleaners washed down all the sunbeds although a lot were broken and realistically if it was really busy there could be big problems and fights. I think they should get rid of... More

We had an absolute fab time staying here :D The staff were very friendly, the hotel was very clean and the pool and bar and food was superb! There was a pool entertainer called Lorraine. Please take five minutes to introduce yourself. She made our holiday and she is an absolute star. We met many friends here and will definitely... More

Just home after a week here,All the staff are great and Lorraine is so friendly.The rooms are outdated but very clean,My only complaint is the Hard pillows!! Lots of good places to eat,We loved the Barbacoa in Europa center good food and grt music,Bora bora in CC is good and you get free sunbeds to the Beach club for next... More

first time staying at castillo del sol.. really enjoyed it. all the staff were lovely and very helpful.. rooms were cleaned everyday and fresh towels.. plenty activities to do during the day with the brilliant Lorraine.. plenty steps down to the shopping centre but a taxi only 2.80.. had a fab holiday and will be returning very soon..

Just home after spending a brilliant week here.as stated in other reviews it could do with a little TLC but it doesnt lack in anything else.sure if it was updated we probably wouldnt be able to afford it.The cleaners were in every day with clean towels and changed the beds twice.The pool and bar were buzzing and then there was... More

Nice hotel but is getting tired now, due for a refurb. Only problem we really had was the sunbeds, they dirty, most are cracked or backs bent which could lead to a accident. Staff are very nice,pool good.13th time in Puerto Rico,love it. Go to Harrys Room at back of centre, top quality. Best cheap bar is the Sun Spot,... More