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Castillo Del Sol Apartments

Certificate of Excellence
Avenida Gran Canaria, 11, 35130 Puerto Rico, Gran Canaria, Spain
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1 room 1 guest
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Castillo Del Sol Apartments
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300 Reviews from our TripAdvisor Community

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Traveler rating
    100
    118
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northern Ireland
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying here with my friend and I was a bit wary but need not have worried. We were given an apartment in front of the pool area which was great. The apartment was old and in need of a refub but most Importantly it was clean and tidy. There was an on site entertainer Lorraine,... More 

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London, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed July 6, 2015

We stayed here for a 2 week holiday in Oct 2014, yes its a budget hotel and you get what you pay for. The food at the pool bar was very nice and the staff are always helpful and attentive to your needs. There are loads of restaurants in the town centre with something for everybody about a 5 mins... More 

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derbyshire
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed May 10, 2015

We stayed here for 2wks the staff was lovely and always there to help Lorraine the entertainer did a brill job and always had time to talk to everyone and didn't push you into joining in if you didn't want to.the rooms was abit dated but it is going under refurbed at mo there's plenty of shops and places to... More 

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Sheffield, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 3, 2015

another fab break at the Castillo made new friends and met old. Lorraine an asset to the place hope shes back after the refurb. All staff very helpful rooms cleaned and towels changed every day will be back again.

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Ballina, Mayo, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 26, 2015

Just back from here. We had a good time in Castillo del sol. Its in need of a refurb though, which is happening at end of April. We had our room cleaned every day, and clean towels, which was good. Lorraine the entertainment lady was nice, wasnt too pushy for you to join in her games. Reception girls was very... More 

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preston
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 15, 2015

just got back and I have decided to review even though it's probably pointless as the place is shutting down for a complete refurb at the end of April. We got what we expected after reading the reviews before we went, basic,clean,good friendly staff etc etc.the two main gripes I suppose were the steps, these apts are at the very... More 

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Southampton, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 13, 2015

Just returned from a week staying at these apartments. As a 2 star we were very impressed with the whole place. Room yes basic but clean white sheets and towels every other day and was cleaned thoroughly. The entire place was spotless. Pool bar serving food and drinks. Lorraine a lovely lady who looks after everyone. Great atmosphere. Be warned... More 

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Ballymoney, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 10, 2015

Stayed 23rd Feb for 1 week. We knew what to expect from previous reviews,so was not really put off as we knew it was ready for refurb in May. First night in bed was terrible,springs etc. but next morning went to reception to Veronica and that night we had brand new mattresses.Could not complain about the service there.I cant understand... More 

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Glasgow, Scotland, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 8, 2015

Just back from a cheap week away, hotel is a good choice for a base, we only stayed by the pool twice. Pool bar was good value, food decent enough, all staff very friendly. It seems the hotel gets a lot of returning guests which says something in its self. Rooms are clean but beds were very firm, shower was... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

I don't really now what to say about this hotel without being nasty, the rooms were so dirty, the mattresses had weird stains- my back was breaking me as the mattress was about 200 years old so the only thing i felt was springs and wood from the bed frame. I did see the doctor about it (in gran canaria)... More 

Was this review helpful? Yes 1
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