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All 8 Rota hotels

Playaballena Spa Hotel

4.0 of 5 Hotel   |   Avda Juan Carlos I s/n | Costa Ballena, 11520 Rota, Spain
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82%
Ranked #3 of 8 hotels in Rota
A recent review
5 of 5 stars Reviewed June 10, 2014
Stavros360 Sofia, Bulgaria
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996 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
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  • English first
  • French first
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English first
Sofia, Bulgaria
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2014

Playaballena Spa Hotel is a comfortable hotel for a family vacation, presenting a lot of facilities for adults and for kids as well. The Atlantic Ocean is almost in front of the hotel, but there is also a nice outdoor pool in the hotel, extremely attractive for everybody. Very nice both indoor and outdoor design, good service, a big variety... More

Was this review helpful? Yes 1
P-Stor, Gerente at Playaballena Spa Hotel, responded to this review

Thank you very much for your comments, highly appreciate the opinion of our customers therefore fills us with satisfaction to know that they have enjoyed their holiday. We hope you can visit us again. Next up! Luis Rossell Gerente More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 2, 2014

What an experience! Lovely pool for kids and very kind and skilled lifeguard who has to deal with a bunch of people shouting, eating and drinking everywhere and anything edible!. You can enjoy cava for breakfast. All the rest....A horrible experience in a 2 stars hotel NOT 4! The food, horrible, tasteless and the cheapest quality possible. Everyday you have... More

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P-Stor, Gerente at Playaballena Spa Hotel, responded to this review

Dear Guest, First of all to thank his criticism through this we have the best way to learn about the experiences of our guests during your holiday, marking us as well road in favour of getting a product to suit. We have in mind their impressions and will work on improving the marked points to make in an upcoming visit... More

Rota, Spain
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 20, 2014

Enjoyed a relaxing Spa day with a group of girlfriends!! Although we all live here in Rota, Spain, it was such a treat to spend a relaxing Spa Day without having to actually be on vacation. Upon arrival our group was given a warm welcome by Manager, Luis Rossell. We ate in the hotel restaurant, El Arpon, for breakfast and... More

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P-Stor, Gerente at Playaballena Spa Hotel, responded to this review

Dear Guest, We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment. Luis Rossell Gerente More

Gibraltar
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2014

We stayed from the 28th Dec to see the New Year in. We have been to similar hotels on an all inclusive package before, but must state that this has been the best so far, the difference been the staff: hard working, attentive, service orientated, polite and courteous at all times. The rooms are amply sized, clean with good facilities,... More

Was this review helpful? Yes 1
Brussels, Belgium
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 29, 2013

we stayed the last week of September, family with 2 small children. The good thing about the hotel is that is next to a very nice beach. But for a 4 star hotel, our expectations were higher. Here some of the bad points: - this is a very big hotel, so the dining room can be extremely crowed and very... More

Was this review helpful? Yes 3
P-Stor, Gerente at Playaballena Spa Hotel, responded to this review

Dear Guest, Thank you for your comment. Unfortunately has not been 100% satisfied in our hotel, will of course take note of the points that tells us to improve them. I hope that you understand that even though high season that does not mean that we have no guests, since weather is still favorable. As he has seen more than... More

Schuttrange, Luxembourg
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 6, 2013

The hotel is located in a fantastic beach... but well, you know... in august there are a lot of people! We got a "standard" room for my wife, my and my 2 daughters... one considered as an "adult"... There were just two beds quite limited for all us... and you know... you pay 4 but you have to ask all... More

Was this review helpful? Yes 1
P-Stor, Gerente at Playaballena Spa Hotel, responded to this review

Dear Guest, First of all thank you for that some have taken minutes to make his comments. I would have loved that they had communicated their problems at the front desk to have thus tried to remedy the problem. Anyway with great pleasure we take note of our opinion to try to improve things which were not satisfied to 100... More

Devon
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 28, 2012

This hotel had everything from tropical birds (aviary) to semi outdoor glass elevators. We booked a standard double room which was spacious but extremely musty smelling when we first entered it. The room should have been aired prior to our arrival as there was always a hint of this unpleasant smell throughout our stay which lingered on our clothing. I... More

Was this review helpful? Yes 2
Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 8, 2012 via mobile

As a family with small kids, Playa Senator hotels are always a good idea. The facilities were good the only real issue was that the swimming pools were too small for the amount of people that were there. Great for throwing around small children but not enough room to have a swim yourself! We had a suite which was excellent... More

Was this review helpful? Yes 1
Rota, Andalucia, Spain
1 review
5 of 5 stars Reviewed March 14, 2012

I enjoyed the spa and friendly service. The service was so accommodating it made me feel right at home. My girlfriend and I were able to take quick trips within nearby towns. Had a great time during carnival.

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P-Stor, Gerente at Playaballena Spa Hotel, responded to this review

Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We once again thank you and are looking forward welcoming you to any of our establishments. Luis Rossell Gerente Playaballena Spa Hotel More

Rota, Spain
1 review
5 of 5 stars Reviewed March 13, 2012

hotel was freindly, clean and afforadable for the area. beautiful veiw wide rooms. excellent food. staff will help with as much as the can with information and siteseeing in the area.

Was this review helpful? Yes
P-Stor, Gerente at Playaballena Spa Hotel, responded to this review

Dear Guests, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and are looking forward welcoming you to any of our establishments. Luis... More

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Additional Information about Playaballena Spa Hotel

Address: Avda Juan Carlos I s/n | Costa Ballena, 11520 Rota, Spain
Location: Spain > Andalucia > Province of Cadiz > Rota
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Playaballena Spa Hotel 4*
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Also Known As:
Playaballena Hotel Rota

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Pool/beach area (78)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Playaballena SPA Hotel enjoys a beachfront location, next to Costaballena Golf Club and set amongst charismatic spots such as Rota, Chipiona and Sanlucar de Barrameda in the heart of the Bay of Cadiz. ... more   less 
Number of rooms
324

Questions & Answers

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