The hotel staff were rude, indifferent and unhelpful. Very few of the advertised facilities were actually operational (ie the spas, pool bar). The reception area was dirty and poorly maintained and the food/drinks service in the dining room abysmal. more

We checked in at 1pm and by 3 pm we had checked out and booked into the excllent playballena hotel 200 yards down the road. The hotel had virtually closed, all the spa facilities had broken down, the restaurant had shut and they had just moved a few tables into the bar area, the swimming pool had worms in it,... more

Eight friends spent 5 nights at the hotel over the Xmas period. The food was excellent and the facilities were second to none. There was entertainment (games) during the day and music in the evenings. Our trip was fully inclusive and was exceptional value for money. The area is unspoilt and in the summer would be wonderful for families. There... more

Un cuatro estrellas??? Venga ya....... Nada más llegar le tuvimos que preguntar al recepcionista como llegar a la habitación, si... more

Es war ein ganz wundervoller Urlaub! Der Flug, der Transfer, Das Hotel, der Rükflug einschl. Transfer war bestens! Die nette... more

Mit der Gegend und den Sehenswürdigkeiten in der Umgebung waren wir sehr zufrieden. Das Hotel hat uns auch sehr gut... more

hola amigos como siempre despues de leer las criticas reservé con un poco de miedo, pero fué el unico hotel... more

Wir werden auf jeden Fall nochmal in Costa Ballena Urlaub machen. Wenn möglich, werden wir ein anderes Hotel nehmen, dass... more

Soweit waren wir zufrieden. Ein normales Hotel, ohne besondere Höhen oder Tiefen. Allerdings nur mit Auto zu empfehlen. Schade war... more