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Hotel Palas

#5 of 50 Hotels in Mamaia
Certificate of Excellence
Mamaia, Constanta 900001, Romania
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Hotel Palas
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Ranked #5 of 50 Hotels in Mamaia
Certificate of Excellence
A recent review
5 of 5 stars Reviewed December 5, 2014
dumid Bucharest, Romania
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44 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
Top Contributor
178 reviews 178 reviews
69 hotel reviews
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed December 5, 2014

As stated on my last review for this hotel in July, I booked another 10 days in August. Our stay was great, we had a suite overlooking the pool at the third floor. Again we had a great time, we used the pool for a couple of days though the water was kind of cold. Everything immaculate clean. Still a... More 

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1 review
3 of 5 stars Reviewed September 15, 2014

We had a 4 nights holiday with our 2 year old girl.The ensuite was ok, clean.Only 2 problems-there is no ketle to warm water or milk (for babies) and breakfast wasn't a 4*.Same type of sausages, salami every morning without other option.And when we book online there was a swimpool, but it was emptied in day we arrived. Was ok,... More 

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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 1, 2014

Because i have been in the hotel industry i have the bad habbits to notice everything. The hotel is in a great location. Staff are nice and helpful, receptionist found us a room to check into at 8 am instead of 3pm which was great as we managed to enjoy the whole day at the beach. Our room was a... More 

Was this review helpful? Yes 2
Bucharest, Romania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

No words needed... Loved everything... Hotel, room, swimming pool, services, holiday atmosphere ... Was great... A wonderful vacation on the Black Sea... Thanks a lot Palas! I promise to come back next year!

Was this review helpful? Yes 2
London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 8, 2014

We booked this place as it had a swimming pool - a key thing to bear in mind though is that it seems to be the norm to charge extra to hotel users to actually use the pool (20 lei per person on weekdays, I don't know about weekends). It's the same for the beach, setting you back at least... More 

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Bucharest, Romania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 4, 2014

I stayed for 5 nights during 24-29th of July 2014. It was not the first time when I stayed here, so I was aware about the weak points of the hotel, but this summer experience was awful for me and my family - so I am writting now thinking that somthing will change for better, of course. The bed linen... More 

Was this review helpful? Yes 1
Bucharest, Romania
Top Contributor
96 reviews 96 reviews
26 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed July 28, 2014

Being the only choice for the night, I had to go to Palas. The service was super friendly and helpful, this being actually the only positive thing about the hotel. The room was very small and smelled terrible. Apart from that was as hot as hell. The bathroom was even worse, about two square meters; taking a shower is an... More 

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palas h, Manager at Hotel Palas, responded to this review

we thank you for your suggestions and will informama the showers are built and so we can not do anything about it! More 

Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 24, 2014

I have book 7 nights in this hotel in this month, i was there and at the day number 5 i need to leave urgently the hotel for family problems, I try to have a deal for have back the 50% of the money for the last 2 days or a voucher for the future...but nothing to do. I ask... More 

Was this review helpful? Yes 2
palas h, Manager at Hotel Palas, responded to this review

NO COMMENT-annually in our hotel over 20,000 tourists come and you are one of them....everything was super good..accommodation, meals..I mean everything was ok!! it all started when you arrived at the reception and asked for money back .. because you have to leave! You say you had an urgent work! and that should give you your money back ..and I'd... More 

bucharest
1 review
5 of 5 stars Reviewed July 23, 2014

Friendly staff, excellent location, just across the beach,very nice lobby, very nice and spaceous rooms. WiFi included, very good connection. The pool is great, children'pool and jaccuzzi in a great shape.Def would recomend Palas Hotel.

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palas h, Manager at Hotel Palas, responded to this review

tnx More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

It s the second year i come in this hotel... It s always a pleasure! Nice rooms, perfectly cleaned, nice staff , perfect And quiet location (so close to the sea, to the club area And so on). Great for work but also for your holiday. I ll come again for sure!

Was this review helpful? Yes 1
palas h, Manager at Hotel Palas, responded to this review

tnx More 

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