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All 47 Mamaia hotels

Hotel Palas

3.5 of 5 Hotel   |   Mamaia, Constanta 900001, Romania
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Ranked #4 of 47 Hotels in Mamaia
A recent review
3 of 5 stars reviewed 1 week ago
Rammy M
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43 reviews from our community

Traveler rating
    25
    2
    6
    4
    6
See reviews for
14
9
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed 1 week ago NEW

We had a 4 nights holiday with our 2 year old girl.The ensuite was ok, clean.Only 2 problems-there is no ketle to warm water or milk (for babies) and breakfast wasn't a 4*.Same type of sausages, salami every morning without other option.And when we book online there was a swimpool, but it was emptied in day we arrived. Was ok,... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Because i have been in the hotel industry i have the bad habbits to notice everything. The hotel is in a great location. Staff are nice and helpful, receptionist found us a room to check into at 8 am instead of 3pm which was great as we managed to enjoy the whole day at the beach. Our room was a... More

Was this review helpful? Yes 1
Bucharest, Romania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

No words needed... Loved everything... Hotel, room, swimming pool, services, holiday atmosphere ... Was great... A wonderful vacation on the Black Sea... Thanks a lot Palas! I promise to come back next year!

Was this review helpful? Yes 2
London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 8, 2014

We booked this place as it had a swimming pool - a key thing to bear in mind though is that it seems to be the norm to charge extra to hotel users to actually use the pool (20 lei per person on weekdays, I don't know about weekends). It's the same for the beach, setting you back at least... More

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Bucharest, Romania
1 review
2 of 5 stars Reviewed August 4, 2014

I stayed for 5 nights during 24-29th of July 2014. It was not the first time when I stayed here, so I was aware about the weak points of the hotel, but this summer experience was awful for me and my family - so I am writting now thinking that somthing will change for better, of course. The bed linen... More

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Bucharest, Romania
Top Contributor
77 reviews 77 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 28, 2014

Being the only choice for the night, I had to go to Palas. The service was super friendly and helpful, this being actually the only positive thing about the hotel. The room was very small and smelled terrible. Apart from that was as hot as hell. The bathroom was even worse, about two square meters; taking a shower is an... More

Was this review helpful? Yes 1
palas h, Manager at Hotel Palas, responded to this review

we thank you for your suggestions and will informama the showers are built and so we can not do anything about it! More

Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 24, 2014

I have book 7 nights in this hotel in this month, i was there and at the day number 5 i need to leave urgently the hotel for family problems, I try to have a deal for have back the 50% of the money for the last 2 days or a voucher for the future...but nothing to do. I ask... More

Was this review helpful? Yes 2
palas h, Manager at Hotel Palas, responded to this review

NO COMMENT-annually in our hotel over 20,000 tourists come and you are one of them....everything was super good..accommodation, meals..I mean everything was ok!! it all started when you arrived at the reception and asked for money back .. because you have to leave! You say you had an urgent work! and that should give you your money back ..and I'd... More

bucharest
1 review
5 of 5 stars Reviewed July 23, 2014 via mobile

Friendly staff, excellent location, just across the beach,very nice lobby, very nice and spaceous rooms. WiFi included, very good connection. The pool is great, children'pool and jaccuzzi in a great shape.Def would recomend Palas Hotel.

Was this review helpful? Yes
palas h, Manager at Hotel Palas, responded to this review

tnx More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

It s the second year i come in this hotel... It s always a pleasure! Nice rooms, perfectly cleaned, nice staff , perfect And quiet location (so close to the sea, to the club area And so on). Great for work but also for your holiday. I ll come again for sure!

Was this review helpful? Yes 1
palas h, Manager at Hotel Palas, responded to this review

tnx More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

The best hotel from Mamaia!The prices were good for the services that you get and the staff was paying attention to every detail ,nothing was too much for them,breakfast was excellent . The swimming pool was well maintained with a nice and relaxed summer atmosphere,a perfect holiday! The room was clean and it had free wifi with an excellent signal... More

Was this review helpful? Yes 3
palas h, Manager at Hotel Palas, responded to this review

thank you for your kindness and try to fix all the problems along the way! Thanks again for the suggestions! More

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Additional Information about Hotel Palas

Address: Mamaia, Constanta 900001, Romania
Location: Romania > Southeast Romania > Constanta County > Constanta > Mamaia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Palas 3.5*
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