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Blue Bay Resort Hotel

Agia Pelagia - Heraklion, Agia Pelagia, Crete 71500, Greece
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Blue Bay Resort Hotel
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435 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have spent the last week at the Blue Bay Resort and had a mixed view of this hotel. First the positives: Great views. The hotel is at the top of the hill. The downside of this is that it is a steep walk to the beach but great exercise coming back. Nice pools. There are 3 pools in the... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our all inclusive 7 night holiday. Food was varied each meal time and both adults and kids eat well every day. Snacks were available during the day at pool bar. Rooms very basic with a fridge and A.C but no kettle. We had a room in nearby bungalow annex and one apparently executive room which wasn't any... More 

Was this review helpful? Yes 3
stockton on tees
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed here at the end of June together with my daughter and granddaughter, booking directly with the hotel by phone . We chose and enjoyed one of the two rooms with a private pool ( I believe they are recent additions to the hotel ). The room was lovely very spacious but normally just for two adults (my granddaughter... More 

Was this review helpful? Yes 1
Northampton, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Just return from a weeks holiday with my Niece & Great Niece. Hotel was lovely & the staff were polite, helpful & very friendly at all times. We had a lovely room on the 2nd floor overlooking the pool & a wonderful sea view. Rooms were clean & comfortable. I thought the food was excellent but my fussy niece did... More 

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Swansea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Just come back from a week at this hotel. We booked a family room in the main building after reading reviews of the bungalows. The hotel is very clean and modern, and upon arrival we were greeted warmly and offered a soft drink each. The porter took our bags (4 suitcases) and showed us to our room. We were originally... More 

Was this review helpful? Yes 1
manchester
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Quality and choice of food rated as a 3 star hotel rather than 4 star. Very little evening entertainment considering nothing around hotel. Bar service not very good. Bit disappointing the annexe a fair distancE from main part of hotel

Was this review helpful? Yes 2
Blue Bay R, Manager at Blue Bay Resort Hotel, responded to this review

Dear G2013EJkraenh! We thank you for choosing Blue Bay Resort & Spa hotel and for taking the time sharing your feedback. Your honesty helps us to improve our facilities and provided service. However, we feel that we would have been able to solve your certain issues if reported to us during your stay. Kindly allow us to state that the... More 

Chesterfield, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A decent hotel for the price, we stayed for 10 days in which we did find the food quite repetitive. The drinks available are very limited too, if you aren't a fan of the local beer or local wine it's pretty much soft drinks only. The upper annex having its own pool suited us well as it was much quieter... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My partner and I stayed here last year and we could not be happier. In fact we are returning this August and staying for even longer!! Stay in the Main hotel and you will have an amazing time. Do not stay in the bungalows!! Yes it is true that they do not serve the most amazing all-inclusive drinks but they... More 

Was this review helpful? Yes 3
Level Contributor
74 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently came back from this hotel. The location is great, beautiful views and a has a bus stop outside to get the bus into Heraklion which is only €3.50 each. The hotel is lovely, the rooms are furnished to a good standard and the hotel is modern. During busy times you will need to reserve sun loungers although this is... More 

Was this review helpful? Yes 7
Mauchline, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is 15 minutes from Agia Pelagia, which is just a small seaside village with shops, bars and restaurants. You can walk down the steep hill to the private beach with a few shops and bars, takes five minutes to walk down, treble that coming back up the hill haha. Rooms were nice enough, cleaned often but after two different... More 

Was this review helpful? Yes 5
Blue Bay R, Manager at Blue Bay Resort Hotel, responded to this review

Dear Mrs “Helenwalsh”! Thank you for your time and your consideration. We really do appreciate your efforts. We kindly would like to state that our employees are mostly long-term staff members of the hotel. Also experience from previous years and the current season, as well as repeating positive comments by other hotel guest's indicate extremely trustworthy, hardworking staff members, for... More 

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