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Village Panorama Hotel

PO Box 1356 | Pelagia Beach 11, Agia Pelagia, Crete 71110, Greece
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Village Panorama Hotel
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Ranked #20 of 32 Hotels in Agia Pelagia
A recent review
3 of 5 stars reviewed 1 week ago
GarthCoote
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802 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

My partner and i came here to celebrate her 21st birthday, this was our 1st time to Crete and after talks with people who had been before we were looking forward to it very much. Unfortunately this hotel lets its self down, it is very clean and looked after with some very beautiful views but the all inclusive side is... More 

Was this review helpful? Yes 2
Bucharest, Romania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a room booked at this hotel. We waited more than an hour for our room cuz it wasn t ready so they decided to give us a room at Pela Mare hotel, which is like up on a hill, very close to Panorama, 2-3 minutes away. I paid 10 euros for the wifi ( for one week) and... More 

Was this review helpful? Yes 1
Caerphilly, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2015

i have stayed here twice, once in 2010 and again in 2013. Both tmes the staff were excellent, the first time we stayed we had a free room upgrade because our toilet got blocked and the second time we payed the extra for a sea view room again and it didnt dissapoint. rooms are always clean, and get cleaned regularly... More 

Was this review helpful? Yes 5
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 26, 2014

We booked this for the October half term and had the worst weather that Crete had experienced apparently ! The weather played a part in the local village closing up early for winter, which was disappointing. The hotel was very clean and the staff very friendly, especially Dora on the reception. The food was OK and it was nice that... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 14, 2014

if you wish to be shipped to another hotel on your arrival then go this hotel are always over booked , we were given free air con which did not work properly , this hotel is NOT ALL INCLUSIVE you pay for water, fruit juice, the coke and fizzy drinks taste not nice and all inclusive finishes at 10.30 pm!!!... More 

Was this review helpful? Yes 2
Aberdeen, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 1, 2014 via mobile

Stayed here with my husband and son for 10days. Upon a late arrival we were offered drinks and food after 10.30pm. Dora on reception could not of been nicer she was lovely. Our family room was on the East side which had gorgeous sunrises every morning. All staff were very friendly and helpful for the duration of our stay. Rooms... More 

Was this review helpful? Yes 6
Morpeth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 29, 2014

We visited this hotel with our 2 teenage children. Unfortunately on arrival we were told the 2 rooms we had booked were not available as they were overbooked. The staff gave us all a drink and we were told to wait till they tried to find us a hotel elsewhere. They eventualy found a family room in a hotel in... More 

Was this review helpful? Yes 1
Yannis N, Manager at Village Panorama Hotel, responded to this review

Dear michele y, Thank you for sharing your lovely experience of the Village Panorama hotel on tripadvisor and giving us a good valuation of 4 out of 5 stars! We appreciate your kind comments in regards to our friendly staff and nice food and thank you for also complimenting our high standards of cleanliness throughout our complex. Please accept our... More 

Brough, hull, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 29, 2014

Thank you to all the staff who made our stay great again.. We stayed here the same time last year and had such a good time, re-visited again this year. The food is good, the Hotel is relaxing and warm and again, everything was spot on, Thank you again Hotel Panorama, we will probably be back again next year at... More 

Was this review helpful? Yes
Yannis N, Manager at Village Panorama Hotel, responded to this review

Dear lyndseyfielding, Thank you for choosing to stay a second time at the Village Panorama hotel and giving us an outstanding valuation of 5 out of 5 stars! We are glad to hear that you were totally satisfied with your stay and that our staff helped you in having a great, relexing holiday at our resort. Thank you once again... More 

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2014

I recently stayed at this hotel. After reading the reviews we were worried about not getting a room! However upon arrival we were offered 3 different rooms! The one we had booked or two that we could upgrade too. We were allowed to view the rooms and then decide. At a small charge of 5 euro a day we decided... More 

Was this review helpful? Yes 1
Yannis N, Manager at Village Panorama Hotel, responded to this review

Dear carly S, Thank you for taking your time to write such a detailed review of the Village Panorama on Tripadvisor. We are glad to hear that we met all your expectations and that you loved our entertainment programme. It is also nice to read that you were happy with your upgraded room with stunning views. We always try to... More 

Glasgow, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2014

We where a bit worried after reading some reviews. but i can honestly say......don't be....this is a fantastic hotel with fantastic staff, who work tirelesly on making sure your stay is a great one. the Hotel was clean and our beds where changed every 2nd day. the cleaners also cleaned our room every day. the all inclusive is ideal if... More 

Was this review helpful? Yes 7
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Double Room with a Sea View (41)
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Family Room with a Sea View (50)
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Kids Pool (4)
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Main Pool (23)
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Relaxation Pool (16)
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Restaurants and Bars (88)
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Standard Triple Room (28)
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The Hotel (112)
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