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Village Panorama Hotel

PO Box 1356 | Pelagia Beach 11, Agia Pelagia, Crete 71110, Greece
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Village Panorama Hotel
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Ranked #19 of 32 Hotels in Agia Pelagia
A recent review
4 of 5 stars reviewed 2 days ago
Kimberley P
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805 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here last year in September. It was mine and my boyfriends first holiday together and we were a bit worried about the reviews and being transferred to another hotel. On arrival at around 12am local time, we got to the hotel for the receptionist tell us that the hotel was overbooked and we would be transferred to another.... More 

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is my opinion based on my own experience and after reading some other reviews on this site. I think this place takes bookings even if they are full and even when they are closed. If they are full or closed they book you somewhere else and tell you when you arrive. In effect “Allocation on Arrival” except you may... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here in 2012 and made friends with some of the amazing staff here Infact we even pop up and visit here every year to visit our friends and the lovely village panorama which is a fantastic hotel for that all inclusive family holiday with breath taking views of Agia Pelagia and the staff here are top notch so... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 18, 2015

My partner and i came here to celebrate her 21st birthday, this was our 1st time to Crete and after talks with people who had been before we were looking forward to it very much. Unfortunately this hotel lets its self down, it is very clean and looked after with some very beautiful views but the all inclusive side is... More 

Was this review helpful? Yes 2
Bucharest, Romania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 8, 2015

We had a room booked at this hotel. We waited more than an hour for our room cuz it wasn t ready so they decided to give us a room at Pela Mare hotel, which is like up on a hill, very close to Panorama, 2-3 minutes away. I paid 10 euros for the wifi ( for one week) and... More 

Was this review helpful? Yes 4
Caerphilly, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 19, 2015

i have stayed here twice, once in 2010 and again in 2013. Both tmes the staff were excellent, the first time we stayed we had a free room upgrade because our toilet got blocked and the second time we payed the extra for a sea view room again and it didnt dissapoint. rooms are always clean, and get cleaned regularly... More 

Was this review helpful? Yes 7
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 26, 2014

We booked this for the October half term and had the worst weather that Crete had experienced apparently ! The weather played a part in the local village closing up early for winter, which was disappointing. The hotel was very clean and the staff very friendly, especially Dora on the reception. The food was OK and it was nice that... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 14, 2014

if you wish to be shipped to another hotel on your arrival then go this hotel are always over booked , we were given free air con which did not work properly , this hotel is NOT ALL INCLUSIVE you pay for water, fruit juice, the coke and fizzy drinks taste not nice and all inclusive finishes at 10.30 pm!!!... More 

Was this review helpful? Yes 2
Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 1, 2014 via mobile

Stayed here with my husband and son for 10days. Upon a late arrival we were offered drinks and food after 10.30pm. Dora on reception could not of been nicer she was lovely. Our family room was on the East side which had gorgeous sunrises every morning. All staff were very friendly and helpful for the duration of our stay. Rooms... More 

Was this review helpful? Yes 8
Morpeth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 29, 2014

We visited this hotel with our 2 teenage children. Unfortunately on arrival we were told the 2 rooms we had booked were not available as they were overbooked. The staff gave us all a drink and we were told to wait till they tried to find us a hotel elsewhere. They eventualy found a family room in a hotel in... More 

Was this review helpful? Yes 1
Yannis N, Manager at Village Panorama Hotel, responded to this review

Dear michele y, Thank you for sharing your lovely experience of the Village Panorama hotel on tripadvisor and giving us a good valuation of 4 out of 5 stars! We appreciate your kind comments in regards to our friendly staff and nice food and thank you for also complimenting our high standards of cleanliness throughout our complex. Please accept our... More 

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Double Room with a Sea View (41)
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Standard Triple Room (28)
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The Hotel (112)
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