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Capsis Elite Resort

5.0 of 5 Agia Pelagia, Crete 715 00, Greece
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Capsis Elite Resort
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Capsis Elite Resort
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140 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
36 reviews 36 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 23, 2014

We have stayed at the Ruby red hotel and it was just nice. This is not a 5 stars deluxe resort, more like 3 or 4 The room we got had no bathroom door, it was good size. The pool was great, great music and great tanning beds. The food wasn't so good, breakfast was ok, but we didn't have... More 

Was this review helpful? Yes
Management response:

Dear Hagit D, Thank you so much for your time writing this wonderful comment on Tripadvisor and also for choosing Out of the Blue, Capsis Elite Resort for your holidays in Crete, Greece. It is our pleasure to read all your positive comments regarding your nice room, the great times of relaxation you had at our pool and your satisfaction... More 

1 review
5 of 5 stars Reviewed September 18, 2014

My vacation at capsis from 14/9/14 untill 18/9/14 ruby red room 1302 amazing hotel and stuff crystal water beach very delicious food and more than paradise view i will be back tnx for the reception ladys kristin and sandy also one more lady called safiries or whatever im forget but all of kindless we hope to see u again at... More 

Was this review helpful? Yes
Management response:

Dear Kristine M, We really appreciate the time taken to review Out of the Blue, Capsis Elite Resort on Tripadvisor. It is our greatest reward to hear that you had such a wonderful time with us and sharing so positive feedback about your holiday experience at our luxury resort! Your comments in regards to our team members will be shared... More 

New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

My wife, daughter and I recently stayed at Out of the Blue Capsis Elite Resort and had an amazing time! After arriving at Heraklion, we took a taxi that took us to Aghia Pelagia (20 minute ride) and were quickly transported to paradise on earth as we descended the mountain to our destination. A true oasis where the hotel structures... More 

Was this review helpful? Yes 2
CapsisEliteResort, Social Media Department at Capsis Elite Resort, responded to this review

Dear Wilfredo O, Thank you very much for your kind words regarding your stay at Out of the Blue, Capsis Elite Resort. We are very glad that you are totally satisfied from our resort and particularly our facilities and exclusive services. It is very rewarding for us to know that our Spa, the Minoan Amusement Park and our beach met... More 

Sevenoaks, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 29, 2014

Overall it is a brilliant place to stay. The pool fusion restaurant is fantastic in the evening and the lady who runs it along with her staff cannot be bettered - they need to hold on to her!. Only slight niggles were: 1. Why oh why don't they make you more aware of the Italian restaurant which is so secret... More 

Was this review helpful? Yes
CapsisEliteResort, Social Media Department at Capsis Elite Resort, responded to this review

Dear Mike M, Thank you very much for posting this amazing review on Tripadvisor and for giving us the outstanding score of 5 out of 5 overall, praising us for our accommodation, services and value. Please rest assured that all your comments and proposals have already transferred to the management team for further improvements under the spirit of continuous optimization... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

We were in Capsis in June for a week. Huge, beutiful territory, friendly staff and an amazing sea! Our childern enjoyed their time in the Minoan Park so me and my wife, we could be for few hours just the two of us. We were on HB basis, so we had our breakfst and dinner in the main restaurant Red... More 

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Capsis Elite Resort, responded to this review

Dear Agata C, Thank you so much for your wonderful review. We are pleased for choosing Out of the Blue, Capsis Elite Resort for your family holidays in Crete, Greece. We sincerely appreciate your high valuation, with 5 out of 5 overall, and we are glad for all your kind praise you give about the accommodation, the location, the staff... More 

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 13, 2014

I've not stayed at the Capsis, which may make you wonder why I'm writing this review. The reason is that I've stayed in Agia Pelagia a number of times. My OH have been visiting for more than 20 years. We're returning once more in a couple of weeks' time. And the existence of the Capsis is a real problem for... More 

Was this review helpful? Yes 6
CapsisEliteResort, Social Media Manager at Capsis Elite Resort, responded to this review

Dear G_Purdie We would like to sincerely thank you for this review. Your comment is a great advertisement for the area of Agia Pelagia! Reading your text , one can realize that you very familiar with the region and yes, we agree with you that Agia Pelagia is ideal for holidays, because of its beautiful beaches and the great options... More 

Donetsk, Ukraine
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2014

Just returned from Capsis, spent one week there and ready to share our impressions. We booked it 3 days before departure, we did not choose the hotel because only this one was offered. I studied some reviews and they were quite confusing... May be my review would shed more light on real situation:) So, the overall impression - really good!... More 

Was this review helpful? Yes 2
Amsterdam, The Netherlands
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 6, 2014

We returned from a 6 day vacation at the beautiful Capsis Elite Resort. It’s the second visit to Crete but our first time at Capsis. From the moment we arrived, the staff was wonderful. We booked two, two bedroom sea view rooms at Crystal Energy Hotel. Both rooms were comfortable. Loved staying here!The pool area is not crowded than other... More 

Was this review helpful? Yes 3
CapsisEliteResort, Social Media Manager at Capsis Elite Resort, responded to this review

Dear Isa M Thank you for sharing your lovely experience with us and the Tripadvisor community. We genuinely believe that excellent service and location makes our hotel such a perfect place to stay in, and we are glad to learn that our team members lived up to your expectations. We appreciate your comments regarding accomodation and once more thank you... More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2014

We went there in end of September –early October last year…..It was the best time to recharge your batteries by the way, they have great Spa and indoor pool, and the sea was still warm! The natural beauty of this resort is not something I have seen in other resorts before. Truly relaxing…. The suites are gorgeous with huge flat... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 9, 2014

To begin with this is my first review on this website because I just think the potential guests must know what they should expect. The hotel stars in Greece are often meaningless. And the words like “elite” in a hotel name is often nothing more than a cheap trick to attract inattentive people. The positive reviews couldn’t have been made... More 

Was this review helpful? Yes 4
CapsisEliteResort, Social Media Manager at Capsis Elite Resort, responded to this review

Dear Artemio_J_P You are right in that. There are business owners out there faking reviews. We are from the old school of business ethics that insist on earning a good reputation over time with excellent customer service .. We ensure you that the reviews here are 100% legitimate and left by our real customers. As you can imagine, we really... More 

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Additional Information about Capsis Elite Resort

Address: Agia Pelagia, Crete 715 00, Greece
Location: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Capsis Elite Resort 5*
Number of rooms: 465
Reservation Options:
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Also Known As:
Capsis Elite Hotel Agia Pelagia
Capsis Elite Heraklion
Capsis Elite Resort Crete/Agia Pelagia
Hotel Style:
#3 Luxury Hotel in Agia Pelagia
#5 On the Beach Hotel in Agia Pelagia

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