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Out of the Blue Capsis Elite Resort

, Agia Pelagia, Crete 71500, Greece
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314 Reviews from our TripAdvisor Community

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Traveler rating
    156
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    37
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130
93
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (314)
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    (49)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The food could be better for adults (its mostly cold) For the kids it was perfect. Pools and beach= perfect. Great location: Very close to the airport. The staff - very nice and helpful. The rooms were very big, close to the private beach. Not too new, but good enough for us (rooms 5016 /5018). It was clean and the... More 

Was this review helpful? Yes 1
Newcastle-under-Lyme, United Kingdom
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I can't complain of anything special. The staff are doing their best given we're over 500 visitors. The sea view is astonishing and the air flow makes you want to eat like there is no tomorrow. The food is traditionally mediterranean with good taste. I loved it. Bottom line: expect to have fun under the sun.

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CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “ Issac M” We are delighted that Out of the Blue, Capsis Elite Resort met your expectations and you had a nice stay. We appreciate the nice comments about our food, the magnificent view and thank you for recognizing the dedication of our staff. We are looking forward to welcoming you again to our luxury resort in Crete. In... More 

Herzlia, Israel
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

We spent 5 nights in the oasis bungalow room 5036 which was perfectly located close to the beach& splash pools for kids, I would say this hotel is luxurious. Actually very romantic for couples but also perfect for kids. Landscapes are stunning& location is ideal. Gardens are lovely& swimming pools, incredible views! Regarding food, we mostly ate at the Red... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Greeks are some of the friendliest, kindest and most enjoyable people I have ever met. So it's a mystery to me where they got the staff of this hotel, they are the perfect storm of incompetence and dishonesty with a dash of hubris thrown in just for fun. Everything was an argument, it was the rare staff member that said,... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very well maintained, lots of beautiful plants and flowers, maintenance of room is medium, the food is delicious and abundant , the restaurants are clean , the staff should improves the eye contact with the guests at the red pepper restaurant. the Private beach was outstanding, crystal clear water, very clean beach, Beach Bar was inviting and... More 

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CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “ronnyrud” Thank you very much for having selected OUT OF THE BLUE, Capsis Elite Resort for your recent stay, and for taking the time to share your valuable feedback. We are delighted to hear such kind words about our resort’s facilities, the magnificent garden areas, the beautiful beach with the crystal water and we are very happy that you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The photos are true but....not all site is accessible. One nice beach average food besides excellent fresh pizzas great view from the terrace at breakfast but that's it. Rooms are average but clean lack soap and shampoo . The staff is tired .....I would expect much more from 5 stars.

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't even know where to start! The unfriendly and unprofessional staff?! The worst food we had in a resort?! The fact that they never renew the shampoo and toilet paper in the room during our 5 nights stay?! Service was really horrible, the concierge hang up the phone on me when I asked their help with booking a restaurant for... More 

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CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Omri M” Thank you for taking the time to write a review regarding your recent stay at Out of the Blue, Capsis Elite Resort. Whilst we are glad that you chose to stay with us, it is very disappointing that you didn't enjoy your whole stay and that you have developed a negative impression of our resort. Please note... More 

Herzliya, Tel Aviv, Israel
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Location is nice, Food needs improvement, the landscape is very nice, the beach is beautiful and the service there is excellent! Need to walk a lot to get to the dining room, the shuttle is not always available.

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CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Pnina S” We are grateful for choosing Out of the Blue, Capsis Elite Resort for your holiday break on Crete and we are very pleased to hear that you enjoyed your overall stay with us. It's very pleasing to learn that you had a relaxing vacation and enjoyed the magnificent view of the resort, the friendly service and the... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing place , great hotel and lovely service . We were there for a couple of days and I enjoyed as well as my friends , food was normal for hotels , people from the main restaurant was super kind and very good in English. Too much noise and loudly music at evenings for no reason . It's more a... More 

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CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Jes J” We are grateful for choosing Out of the Blue, Capsis Elite Resort for your holiday break on Crete and we are very pleased to hear that you enjoyed your overall stay with us. We appreciate the nice comments about our food and thank you for recognizing the dedication of our staff. We are committed to providing you... More 

Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Although this hotel was a little more expensive than others in the area, I must admit, it was the luxury I was craving from my holiday. The sunbeds are lovely and the location is great to go visit the local restaurants! I wouldn't recommend it if you want to go and explore but for a relaxing beach break - it... More 

Was this review helpful? Yes
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “MPMM123” Thank you very much for choosing OUT OF THE BLUE, Capsis Elite Resort for your holidays in Greece. We are delighted to hear such kind words about our luxurious resort and the fantastic location. Our resort is located on a private peninsula, but just 5 minutes walking distance from a traditional fishing village of Agia Pelaghia, which has... More 

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