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Out of the Blue Capsis Elite Resort

Agia Pelagia, Crete 71500, Greece
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Certificate of Excellence 2014
Out of the Blue Capsis Elite Resort
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Out of the Blue Capsis Elite Resort
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210 reviews from our community

Traveler rating
    98
    60
    22
    16
    14
See reviews for
91
59
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stay at the crystal section of the resort for one week in september. Very modern room with A great view to the sea and the poolarea of the resort. The variety of restaurants the hotel have helps everybody to find something for his taste. The staff was always friendly and helpful and make the best to make us feel... More

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Parnu, Estonia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

"Nice stay and hotel! Stayed for a week in the end of August in a spacious bungalow, very clean and comfortable, well attended by the staff and with an excellent view of the sea. Nice atmosphere all around the resort with large well maintained gardens and flowers creating an ideal place to rest yourself. Very peacefully and calming environment with... More

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1 review
5 of 5 stars Reviewed 1 week ago

Amazing resort, and beautiful location. Surrounded by a botanical park with beautiful views of the Aegean Sea, flowered pathways, ponds, cascades, beaches and small private Zoo. There are many wonderful places to rest, rejuvenate, contemplate and relax. Sanctuary for Body, Mind and Spirit. Wonderful Spa and Wellness Center. Perfect vacation place for couples and family. There are many romantic spots... More

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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel is perfect for the best vacation. A good time to visit would be right around the end of summer because it is the one of the few places which doesn't have dangerous waves making it unable to swim. The beach is by far the worst amenity of the hotel especially if you prefer sandy beaches,... More

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Top Contributor
68 reviews 68 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 14, 2014

the resort is amazing, in a botanic garden the hotel is located in a half island , while you lookind toward 2 bays, no ward to add, however the service is poor' you get one peace pf aoap once a week' shampo is poor! this is not a standrt to high class resort, the breakfast is basic' however the dinner... More

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Motty G, Thank you very much for taking the time to share your experience at Out of the Blue, Capsis Elite Resort and also for choosing our resort for your autumn holidays. We are so honored for giving all your kind praise to our beach and location as the majority of our guests, while we suppose that you spent... More

Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 13, 2014

We are currently staying at the Ruby red and it definitely isn't a 5 star hotel! The room is average- the bathroom smells of mold (there are no vents) and it made me want to throw up every time I entered the room. We asked to move to a better building and upgrading to a different room- willing to pay... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2014

I've enjoyed it very much, nice rooms, beautiful view, beautiful hotel, vary close to car rental, close to top 10 restaurants. Food can be better, I fess it probably is in the season, in the Summer. Thank you!!

Was this review helpful? Yes 1
Management response:

Dear Ido B, Thank you for taking the time to provide us your positive feedback regarding our luxury resort, after your recent stay in October. Your review constitutes a strong verification that Out of the Blue, Capsis Elite Resort maintains the high level of services and the proper function of facilities during the whole season. On behalf of the whole... More

Tel Aviv, Israel
Contributor
16 reviews 16 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 11, 2014

I had an out off season experience in out of the blue which was not so great. Although we were upgraded to better room class, we had a lot of maintenance problems in the new rooms area. First, the key didn't work and you must go all the way to reception area... they had to replace the door key system.... More

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Ari M, We really appreciate the time taken to review Out of the Blue, Capsis Elite Resort on Tripadvisor and share your experience with Triadvisor fans. First of all, we would like to thank you for your kind words concerning the beauty of our beach and helpfulness of our staff. This is something that we pride ourselves and is... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 1, 2014 via mobile

We have staied for a week in august, all the family 10 persons and children in three bongelos rooms. Rooms where nice. Clean. We had some shower problems that were fixed aventualy.. The resort and its beech are very nice and prity and actually it made the change for a good vacation. So we were happy. Some anoying things to... More

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Aviha, Thank you for your time reviewing your stay with us at Out of the Blue, Capsis Elite Resort. We are very pleased to know that you had a great time at our luxury resort and we really appreciate your high valuation, giving us the outstanding score of 4 out of 5 overall. The comments concerning your rooms and... More

Switzerland
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 30, 2014

We spent last week at the hotel and the experience was not satisfactory, especially if we consider it is a 5 star hotel. Staff at the reception is friendly except for one guy who has a very cold attitude. The entry door was broken and scratched against the floor every time we opened/closed it. Products and items in general in... More

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CapsisEliteResort, Social Media Dpt at Out of the Blue Capsis Elite Resort, responded to this review

Dear Ivan R, Thank you for taking the time to write a review following your recent stay at Out of the Blue, Capsis Elite Resort. Whilst I am glad that you chose to stay with us, it is very disappointing that you didn't enjoy your whole stay and you've developed a negative impression about our resort. Please note that our... More

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Additional Information about Out of the Blue Capsis Elite Resort

Address: Agia Pelagia, Crete 71500, Greece
Location: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range (Based on Average Rates): $$
Number of rooms: 465
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Also Known As:
Out Of The Blue, Capsis Elite Hotel Agia Pelagia
Hilton Garden Inn Malia
Sofitel Agia Pelagia
Agia Pelagia Sofitel
Out Of The Blue Capsis Elite Resort Crete/Agia Pelagia

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