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All 33 Agia Pelagia hotels

Out of the Blue Capsis Elite Resort

Agia Pelagia, Crete 71500, Greece
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Ranked #8 of 33 Hotels in Agia Pelagia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Dora P Athens, Greece
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185 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Haifa
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for one week at this Hotel. We stayed at the crystal wing of this hotel which supposed to be luxury and it is not. The service is very bad, we asked for a kettle to boil water for our baby at the room and we were asked for 15 euros for that! Our room air condition was broken... More

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Ori74, Thank you very much for taking the time to write this tripadvisor review. We are open to criticism because it helps us continually improve and maintain our position as one of the finest resorts in Crete. To begin with, in regards of the kettle’s price, please let us kindly inform you that the price that the hotel charges... More

Athens, Greece
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose Out of the Blue for our summer holidays, because we had heard very good comments from our friends. We booked a room by the sea for a week. There's nothing quite as restorative as hearing the sea lapping on sand and inhaling the smells of the beautiful gardens and the sea water. We lazed away by the sea... More

Was this review helpful? Yes
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Dora P, Thank you very much for taking the time to submit this amazing tripadvisor review. We appreciate the high score you gave us and it’s really rewarding for us that you recognize all our efforts for maintaining our high level of services and constant improvement. We are glad to hear what a wonderful time our sea view room... More

New York
1 review
5 of 5 stars Reviewed 2 weeks ago

This summer I was lucky enough to vacation at the Out of the Blue, Capsis Elite Resort in Crete. What a truly amazing, rejuvenating experience! Waking up to the sound of the sea waves, opening my window to the beautiful view of the Cretan Aegean blue, walking along the beach paths and the lavish gardens filled with buganvilias to experience... More

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CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Amalia D, Thank you so much for your time writing this tripadvisor review and sharing the whole experience you had at our luxury resort. We are very pleased to know that you had a great time at Out of the Blue, Capsis Elite Resort and we really appreciate your high valuation, giving us the outstanding score of 5 out... More

Contributor
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The pros: The beds are very comfort. The privet beach is amazing. Breakfast is good. The cons: A lot of walking in the hotel. Every extra food and drink cost a lot of money they even charge money for the water in the dinner and the coffee in breakfast... Dinner food is far from gourmet level a lot of different... More

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Jenny A, Thank you for your contribution and your kind words, as well as for choosing Out of the Blue, Capsis Elite Resort for your summer Vacation in Crete. We are pleased to know the coziness that our beds have offered you and we are happy to read that in particular you enjoyed our private beach and the unique... More

Petah Tiqwa, Israel
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel is beautiful and has n excellent private beach (a private gulf). The room was spacious. Food: Breakfast is excellent, dinner is ok. The hotel has a greek restauant (with a separate payement) with at a gourmet level. However, there are some severe disadvantages and I realy recomment to select another hotel: 1. The hotel covers a realy large... More

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear LilachFr, Thank you very much for taking the time to share your experience at Out of the Blue, Capsis Elite Resort and also for choosing our resort for your summer holidays. To begin with we are pleased that we successfully met your expectations regarding food and accommodation. At Out of the Blue, Capsis Elite Resort in Crete, guest’s satisfaction... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Its a great hotel. especially with children. the resort has a beautiful beach with a huge trampoline at the middle of the sea. at least 2 pools with facilities for children. the food was great as well. there are 3 restaurants on top of the main dinning hall you can choose to eat in. the menu is limited but the... More

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CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear aviad y, Thank you for taking the time to leave a review on this website, following your recent stay. We are very happy to see that you rated with 5 stars the the quality of sleep, the cleanness and that you were pleased by our staff’s service. The truth is that we work hard to ensure that we deliver... More

Athens, Greece
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was not the first time we visited Out of the Blue Capsis Elite Resort in Agia Pelagia, in Crete. But this time it was different. The children were more relaxed and happy, mature enough and open to make new friends, visit the Teenagers Club, play hide and seek at the Minoan Park, flexible in eating anything from pancakes for... More

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Sandy2014, Thank you for sharing your lovely experience with us and the tripadvisor followers. We genuinely believe that excellent service, facilities and our new wellness programs make our hotel such a perfect place to stay in, and we are glad to learn that our team members lived up to your expectations. We appreciate your comments about our therapies at... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

It was our first time in Crete and Capsis was the best reason for me and my family to make such a good first impression! We had a wonderful experience from the first minute of our stay. Our room was airy, comfortable and well-decorated with an incredible sea view. We were staying at Oasis section which is located near the... More

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CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear FoiviMouz, Thank you so much for your wonderful review. We are happy to read that you especially enjoyed your accommodation at our family section of the resort “Oasis Neighborhood” and we are also pleased for choosing Out of the Blue, Capsis Elite Resort for your family holidays in Crete, Greece. We sincerely appreciate your high valuation, with 5 out... More

London, UK
Contributor
16 reviews 16 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are a family of four (two kids, ages 4 and 6) from the UK who have just returned from a pleasant stay (August 2014) at the five-star Capsis Elite Resort. We decided to book this hotel based on a recommendation for “child-friendliness” from a UK website; and because there was a “Hot Deal” offer available from the hotel which... More

Was this review helpful? Yes
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear RickyBon, Thank you for taking the time to submit this wonderful tripadvisor review and let us know about your experience at Out of the Blue, Capsis Elite Resort. We sincerely appreciate your high valuation and we are delighted that you absolutely enjoyed your stay giving all your kind praise to accommodation, location and beaches. Also we are glad to... More

Tel Aviv District, Israel
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I returned from two days ago I was there for a week with child . I have a lot to say about the hotel. Please read it. Lets start the good things The hotel is kind of a large complex containing several hotels and many rooms of different levels of accommodation. There are three pools which are open free of... More

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear netgonen, Thank you very much for your nice review and your kind words regarding the pools, the food and the politeness of our staff. Also we would like to thank you for choosing Out of the Blue, Capsis Elite Resort for your family holidays and we consider your comments totally constructive in our continuous efforts for further improvement. In... More

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Additional Information about Out of the Blue Capsis Elite Resort

Address: Agia Pelagia, Crete 71500, Greece
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range (Based on Average Rates): $$
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Also Known As:
Out Of The Blue, Capsis Elite Hotel Agia Pelagia
Hilton Garden Inn Malia
Sofitel Agia Pelagia
Agia Pelagia Sofitel
Out Of The Blue Capsis Elite Resort Crete/Agia Pelagia

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