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Out of the Blue Capsis Elite Resort

Certificate of Excellence
Agia Pelagia, Crete 71500, Greece
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Out of the Blue Capsis Elite Resort
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Out of the Blue Capsis Elite Resort
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220 reviews from our community

Traveler rating
    103
    61
    24
    16
    16
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94
63
4
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Greece
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The most luxury hotel in Crete by far... amazing experience... perfect customer support & excellent facilities!!! Capsis Elite Resort is my Paradise!!! Strongly recommended destination for pretentious travelers.. the best value for money combination...

Was this review helpful? Yes 1
Middle East
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great facilities, nice restaurants and bars, beautiful surroundings. Spoil part is the size of the rooms (too small) and the staff is not professional (though Front Desk was very helpfull and polite). Lots of delays and miscommunications, specially within f&b.

Was this review helpful? Yes 2
Greater London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 14, 2015

We went as a family last year in August and I have been meaning to write this for a while. The service is terrible, the food in the evening is awful, will never do a half holiday again. The only great food is in the beech, where the staff and food is great. The staff are rude, rooms are sub... More 

Was this review helpful? Yes 3
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Resitha A, Thank you for taking the time to write a review in regards of your stay at Out of the Blue, Capsis Elite Resort in August 2014. Whilst I am glad that you chose to stay with us, it is very disappointing that you didn't enjoy your whole stay and you've developed a negative impression about our resort.... More 

Dubai, United Arab Emirates
Top Contributor
98 reviews 98 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed January 31, 2015

By booking our stay on Crete we trusted (!and trapped!) the representative hotel website offering elite vacation. We believed, booked and arrived. Arriving at the hotel, we were very surprised to find what we didn’t want to find…’elite holidays’ was exposed as a bold statement: The same area locates three blocks of different price categories, but all one design. So... More 

Was this review helpful? Yes 5
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Vladimir, Thank you very much for sharing your feedback in regards to the holiday experience you had in Out of the Blue, Capsis Elite Resort. First of all we really appreciate that you had chosen our resort for your holiday vacation and allow us to express how sorry we are that you did not enjoy the experience our resort... More 

United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2015

Overview: This was my 4th experience in this Hotel. Unfortunately, there are some significant aspects required for the urgent action to take place compared to the experience in previous years. As last time, we booked Bronze Suite for the period from mid-July to early August in 2014. Note: this is a review to update on the changes in the Hotel.... More 

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CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear 99DLYSENK, Further to our exchange of e-mails and to your personal communication with Mrs. Capsis, we would like to thank you for taking the time to submit such a detailed review for Out of the Blue, Capsis Elite Resort on Tripadvisor. Also, it was our pleasure choosing our resort once again for your summer holidays and at this point... More 

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2014

We stayed there in September and though I had been there on a conference many years ago, the resort has totally changed and was totally renovated although the place itself has kept its cretan charm. We spent most of our time in their beautiful Taverna by the sea which was heavenly! The sea was very warm, the food idyllic, and... More 

Was this review helpful? Yes 2
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Jane B, Thank you for taking the time to share your review on Tripadvisor after your visit at Out of the Blue, Capsis Elite resort. We are delighted that you had such a positive overall experience and that you totally enjoyed not only our wonderful restaurant “Seasalt & Rosemary”, but also our sea and location. It is our pleasure... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014

We stay at the crystal section of the resort for one week in september. Very modern room with A great view to the sea and the poolarea of the resort. The variety of restaurants the hotel have helps everybody to find something for his taste. The staff was always friendly and helpful and make the best to make us feel... More 

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Thalia 79, Thank you for taking the time to post such a kind review on Tripadvisor and sharing your holiday experience with other travelers. We are delighted that Out of the Blue, Capsis Elite Resort met your expectations and you had a nice stay at our design hotel “Crystal Energy”. It is also very rewarding for us to read... More 

Parnu, Estonia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2014

"Nice stay and hotel! Stayed for a week in the end of August in a spacious bungalow, very clean and comfortable, well attended by the staff and with an excellent view of the sea. Nice atmosphere all around the resort with large well maintained gardens and flowers creating an ideal place to rest yourself. Very peacefully and calming environment with... More 

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Salomeya, Thank you very much for sharing such a fantastic and detailed review on Tripadvisor website, allowing other readers to know why they should visit our wonderful resort in Crete. First of all, we greatly appreciate your kind words regarding the accommodation, the staff, and the private beach of the resort and the sense of pure nature that our... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

Amazing resort, and beautiful location. Surrounded by a botanical park with beautiful views of the Aegean Sea, flowered pathways, ponds, cascades, beaches and small private Zoo. There are many wonderful places to rest, rejuvenate, contemplate and relax. Sanctuary for Body, Mind and Spirit. Wonderful Spa and Wellness Center. Perfect vacation place for couples and family. There are many romantic spots... More 

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear llona W, Thank you very much for taking the time to submit this wonderful comment about our resort and the beautiful moments you had at Out of the Blue, Capsis Elite Resort. It's our pleasure to read such positive comments from our guests and know that we have met your holiday expectations in all aspects. We are looking forward... More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2014

The location of the hotel is perfect for the best vacation. A good time to visit would be right around the end of summer because it is the one of the few places which doesn't have dangerous waves making it unable to swim. The beach is by far the worst amenity of the hotel especially if you prefer sandy beaches,... More 

Was this review helpful? Yes 1
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear Eugene T, Thank you for sharing your feedback in regards to the holidays’ experience you had at Out of the Blue, Capsis Elite Resort. We are really glad for your positive comments in regards of our location and our unique restaurants such as H2O Asian restaurant t and the “Seasalt & Rosemary” restaurant. At this point, we would like... More 

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