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CHC Sea Side Resort & Spa

Certificate of Excellence
5.0 of 5
Hotel website
Mononaftis Area, Agia Pelagia, Crete 71500, Greece (Formerly Sea Side Resort & Spa)
CHC Sea Side Resort & Spa
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Ranked #4 of 32 Hotels in Agia Pelagia
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Luisa P Lisbon, Portugal
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1,203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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  • German first
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Lisbon, Portugal
1 review
3 of 5 stars Reviewed yesterday NEW

Wonderful location! Very nice staff, always ready to help and always with a smile in their faces. Good food at the main meals. HOWEVER, very, very poor offer concerning snacks between meals, by the pools and at the beach bar, relative to a 2stars hotel or even less - dry pizza and dry sandwiches - which is not the concept... More 

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Hassocks, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from the most amazing holiday at CHC Sea Side Resort and Spa. From the first welcome at reception to the final farewells we could not have wished for a better holiday. We travelled on our triplet’s eighteenth birthday and were delighted that the champagne we had asked to be there on our arrival was there to... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at CHC Sea Side Resort & Spa, responded to this review

Dear Mr. Graham Thank you very much for selecting our resort as your residence of choice on Crete and for sharing such high remarks of our facilities and services as extended by our staff. We are very thrilled to learn such detailed positive support as expressed on your comment here. It was a honor for us to spend your children's... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First off, you will not find better views from any 5 star rated hotel anyway.👀 The food was excellent and the staff from the cleaners to Yannis the manager always had a smile on our 2 week stay. The animation team works hard especially llyas who makes every one welcome with his use of many languages and humour. Our kids... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at CHC Sea Side Resort & Spa, responded to this review

Dear Guests, Thank you for taking the time to write such a positive review following your stay with us. We always strive to provide the highest quality of facilities and services, hence to receive feedback such as yours is greatly motivating. We are beyond delighted to read how impressed you were with the our services, facilities and that we made... More 

Menen, Belgium
1 review
4 of 5 stars Reviewed 4 days ago NEW

We went to this hotel for 9 days and it was an excellent vacation! We had to stay in another hotel the first night, but besides this it was a very good vacation. It's a nice hotel and all the people are very friendly, also the entertainment team did great! Thank you guys, and hope to meet you again! :-)

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at CHC Sea Side Resort & Spa, responded to this review

Dear Mr. Niels We would like to thank you for sharing your experience and for your time to write this review. Please accept our sincere apologies for the initial inconvenience but despite of that still we are very glad that you enjoyed your stay with us and your feedback is invaluable and much appreciated. All your compliments for our entertainment... More 

shropshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at Chc seaside resort and spa from 17th July - 26th July. On arrival we were very impressed, we were greeted by lovely staff, given ice cold water and taken to our room by a buggy, our room a junior suite, was very nice no real complaints, mini bar fully stocked and a welcome bottle of wine, although... More 

Was this review helpful? Yes 3
Guest R, Guest Relations Manager at CHC Sea Side Resort & Spa, responded to this review

Dear Guests, We would like to thank you for your time to share your experience and to write this review. It is always a pleasure to see that our guests had a good time with us and enjoyed their holidays. Our aim is the daily amelioration of our services, this can be possible through the feedback of our guests and... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 11 nights . from the moment we arrived at the hotel the holiday really started. All members of staff were excellent Any problem ( which were small) were quickly resolved. Highly recommended for adults. I didn't try the children's pool but my daughter found many friends. Greece on a plate. ! Excellent food x

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at CHC Sea Side Resort & Spa, responded to this review

Dear Mr. Chris Thank you very much for taking the time to pen your review on TripAdvisor! We are delighted that you were impressed with our facilities being appreciated on your comments here. We always strive to provide the highest level of resort’s features and service, hence to receive feedback such as yours is very motivating. Once again, thank you... More 

Camberley, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is in an idyllic spot for a complete chill out. The rooms are spacious and very clean - would recommend paying the extra for a sea view. The food is lovely - fresh and constantly replenished so never have to go with out anything. Staff are very friendly too. Love the fact that there is an 'adults only'... More 

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Guest R, Guest Relations Manager at CHC Sea Side Resort & Spa, responded to this review

Dear Guests, Thank you for taking the time to write a review following your recent stay with us. I am pleased to learn that you appreciated the views and the tranquillity of our resort as well as the exclusivity level of our food and swimming pools. Your comments are shared with all our personnel and we are convinced that they... More 

Leicestershire, United Kingdom
5 of 5 stars Reviewed 1 week ago NEW

I have just returned from a weeks holiday at this hotel with my family and friends. Having read some of the previous reviews we were a little concerned because we had booked three rooms. On arrival, our check in was very efficient and we were delighted that we had three rooms next to each other. The rooms had fantastic views... More 

Was this review helpful? Yes 2
Guest R, Guest Relations Manager at CHC Sea Side Resort & Spa, responded to this review

Dear Mr. Colin Thank you very much for selecting our resort as your residence of choice on Crete and for sharing such high remarks of our facilities and services as extended by our staff. We are very thrilled to learn such detailed positive support as expressed on your comment here. It is always a pleasure to read that our guests... More 

Swindon, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Our first trip to Crete and we'll be going back for certain! On arrival the hotel front desk team were very polite and helpful and had us booked in within minutes. We were then escorted on a brief guided tour of the hotel by the duty manager while our bags were taken to our room. Our room, perched high on... More 

Was this review helpful? Yes 2
Guest R, Guest Relations Manager at CHC Sea Side Resort & Spa, responded to this review

Dear Rene Paul We appreciate all your beautiful comments concerning your experience at the CHC Sea Side Resort & Spa and for your time to write this review. It is always a pleasure to see that our guests have enjoyed their stay. Your comments are shared with all our personnel and we are convinced that they will be encouraged by... More 

Wokingham
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a two-week stay at the CHC Seaside Resort Hotel but did not find some of the problems that I have seen in other reviews. After landing at Heraklion, for possibly the first time ever ALL our bags were virtually first on the baggage carousel and we so got a taxi straight to the hotel and were checked in... More 

Was this review helpful? Yes
Guest R, Maîtress d'Hotel at CHC Sea Side Resort & Spa, responded to this review

Our beloved Guests, First of all we would like to thank you that you had been chosen our CHC 5* Seaside Resort & Spa for your last two weeks relaxing holidays. Thank you so much for taking the time to post a very detailed review of your lovely experience spending your last holidays in our CHC 5* Seaside Resort &... More 

Hotel Review Summarization

What travelers say

  • Animation Team(9)
  • Very good(6)
  • Private pool(3)
  • Inclusive drinks(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,776 photos of this hotel

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Hotel & grounds (299)
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Pool/beach area (193)
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Dining (57)
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Room/suite (182)
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Bathroom (39)
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Family/play areas (3)
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Other (284)

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Amenities (52)
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Double Room (40)
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Junior Suite with Sea View (39)
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Pelagos Pool (20)
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Restaurants and Bars (175)
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Superior Sea View Room (43)
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Superior Sea View Room with Private Pool (41)
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Superior Sea View Room with Shared Pool (37)
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Thalassa Pool (15)
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The Hotel (75)

Management photos: Courtesy of the property manager

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Hotel & grounds (14)
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Room/suite (9)
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Dining (3)
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Pool/beach area (5)
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View from room (3)
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Bathroom (1)
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Other (3)
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