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Chateau Mcely

Travelers' Choice award winner
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Mcely 61 | Club Hotel & Forest Retreat, Mcely 289 36, Czech Republic
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Chateau Mcely
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237 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
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  • All months
    (237)
  • Mar-May only
    (71)
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    (61)
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Prague, Czech Republic
2 reviews
5 of 5 stars Reviewed 1 week ago

Chateau Mcely stands appart from others especially by extremelly good and attentive service. While such service standards are often fulfilled in other touristic destinations, I didn't experience it with Czech Republic so far. From the first moment to the very last one you are treated as simply the most important guest of theirs. All staff members are constantly turned into... More 

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Sopot, Poland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Amazing, relaxing, comofrtable to the limits, with attention to every detail and custom made service, attending your smallest desires and making you feel so peacefull! 10 months ago I started to look for a place for Private, small and intimate #Wedding with my soulmate and now husband:) I've been all over the world, seen and experianced a lot and I... More 

Was this review helpful? Yes 1
Kveta H, Manažer komunikace s hosty at Chateau Mcely, responded to this review

Dear newlyweds , thank you for your wonderful message , we were truly honored to prepare for your a beautiful wedding day . We highly appreciate that you decided to realize your dream at Chateau Mcely and we are looking forward to celebrate your anniversary with us again . We wish you a wonderful and happy life and see you... More 

Miami
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2015

The Chateau Mcely is a spectacular castle, The grounds, the staff, and the restaurant are all first class. Every detail, no matter how small, is impeccably attended to. This was my third visit, and I was just as impressed as the first time.

Was this review helpful? Yes
Kveta H, Manažer komunikace s hosty at Chateau Mcely, responded to this review

Dear Guests, Thank you for taking the time to write this positive review. I would like to thank you for choosing our hotel and for sharing your impressions with other travelers. It gives us a great pleasure to know that you truly enjoyed your stay with us and that you like our rooms and our services. We will be more... More 

1 review
5 of 5 stars Reviewed April 14, 2015

We've spent here one night and we had a great time. Chateau is placed in beautiful park with nice nature pool, whirlpool and spa. Dinner and breakfast were delicious. This is without a doubt the best hotel we have stayed in – and we’ve stayed in loads of great hotels.

Was this review helpful? Yes
Kveta H, Manažer komunikace s hosty at Chateau Mcely, responded to this review

Dear Guests, We want to thank you for taking the time to share your experience with us and with our future guests. We are delighted to hear that you had such a wonderful time at Chateau Mcely. I am glad that our team was able to create a memorable experience for you and you are thinking of returning. We look... More 

New York City, New York
1 review
5 of 5 stars Reviewed April 9, 2015

I spent three nights at Chateau Mcely and I felt completely rejuvenated. It wasn't just the great spa and massage or the attentive staff, but the absolutely stunning setting that makes you feel as though you've stepped back in time (but with all the modern conveniences, we've come to depend on). Even though it was March and the weather was... More 

Was this review helpful? Yes
Kveta H, Manažer komunikace s hosty at Chateau Mcely, responded to this review

Dear guests, I am very happy to hear that you did enjoy your stay and we were able to meet your expectations. Our team genuinely cares for each guest and creates a personalized memorable experience. We really appreciate your words. We look forward to welcoming you again soon at Chateau Mcely. With kind regards, Květa Humoudová Guest Relations Manager More 

New Jersey
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 5, 2015

As I leave Warsaw Airport on my final leg of travel for home to New Jersey, USA, I am contemplating my past weekend of travel to the Czech Republic, City of Prague and the outskirts where Chateau Mcely is nestled. I traveled alone for the first time and found it amazingly easy even though I had a lay over in... More 

Was this review helpful? Yes 1
Kveta H, Manažer komunikace s hosty at Chateau Mcely, responded to this review

Dear guests, Thank you very much for a heartwarming feedback. We are always happy to hear once our guests enjoy their stay with us from beginnig to the very end. For our staff it is very rewarding to see that the guests enjoy every moment of their stay at Chateau Mcely since we strive to deliver the best service to... More 

Senior Contributor
23 reviews 23 reviews
4 of 5 stars Reviewed March 2, 2015

I got the opportunity to stay a couple of days i.e. also to enjoy the spa facilities and the restaurant. It was really great although not always at the level you would expect from a 5 stars hotel.. however I cannot comment on the price/ratio performance as I was invited.

Was this review helpful? Yes
Kveta H, Manažer komunikace s hosty at Chateau Mcely, responded to this review

Dear Guests, thank you very much to hear these warm words from you. We are trying each single day to do the best for all our guests and day by day we try also to improve all our services. Your feedback are helping us a lot in doing it. We hope to see you again at Chateau Mcely. Květa Humoudová... More 

1 review
5 of 5 stars Reviewed March 1, 2015

We visited Chateau mcely in February. From the first moment that we entered the fabulous grounds of this beautiful mansion has been taken care of us as a princess. The Chateau is a perfect place to relax from the busy everyday life. Hats off for Mrs. Inez Cusumano that she built so incredibly beautiful resort. Definitely recommend you try the... More 

Was this review helpful? Yes
Kveta H, Manažer komunikace s hosty at Chateau Mcely, responded to this review

Dear guests, Thank you for your review, we are really happy that your stay was fantastic for you and you enjoy the pampering with us. It will be our pleasure to see you again and welcome you at Chateau Mcely. Sincerely Yours, Květa Humoudová Guest Relations Manager More 

Bohemia, Czech Republic
2 reviews
5 of 5 stars Reviewed February 24, 2015

We have had truly pleasant, relaxing and romantic weekend in luxurious and welcoming environment! Hotel's slogan "Spa Hotel & Forest Retreat" really fulfills itself. We have enjoyed great dinner in hotel's recognized and awarded restaurant Piano Nobile (Czech Grand Restaurant Guide winner of 2014) and afterwards, hot jacuzzi in cold starry night. Our room was cozy, well equipped with old... More 

Was this review helpful? Yes
Kveta H, Manažer komunikace s hosty at Chateau Mcely, responded to this review

Dear Guests, Thank you for taking the time to write this positive review. I would like to thank you for choosing our hotel and for sharing your impressions with other travelers. It gives us a great pleasure to know that you truly enjoyed your stay with us and that you like our rooms and our services. We will be more... More 

Prague, Czech Republic
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

It was so calm relax and so wonderful ! We spent two amazing day in Chateau Mcely. Staff are really sympatic. The restaurant the Chef and all the cooker are really really good :) It was a wonderful time in a wonderful place with my wonderful half and I thanks you so much to permit me to realize it. I... More 

Was this review helpful? Yes
Kveta H, Manažer komunikace s hosty at Chateau Mcely, responded to this review

Dear guests, Thank you very much for a heartwarming feedback. We are always happy to hear once our guests enjoy their stay with us from beginnig to the very end. For our staff it is very rewarding to see that the guests enjoy every moment of their stay at Chateau Mcely since we strive to deliver the best service to... More 

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