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Hotel Royal Castle

Travelers' Choice award winner
Elenite Resort, Elenite 8259, Bulgaria
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59 reviews from our community

Traveler rating
    30
    17
    8
    1
    3
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24
19
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sofia, Bulgaria
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visit the place mid of Feb and we had a meeting with hotel manager. Hotel interior design is unique and interesting Staff polite and attentive. Spa is very good also Location of the hotel is a landmark for the area. Defintely a place to return.

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Varna, Bulgaria
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2015

We are guests of the “Royal Castle Hotel” from 6 months. For this period we visited the hotel 4-5 times. Exepting some problems in the restaurant, especially with the level of service there, we would like to express our big satisfaction from the Manager of the complex, Plamen Hatov, who is a very high professional and doinig all his best... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

As a former manager of a Sheraton hotel in USA,i would reccomend Royal Castle Bulgaria,Elenite,for a perfect family or single vacation or even any kind of a convention or meeting :) The service is on top level,the interior and the menagement are exellent,the food incredible :) Choose Royal Castle and get great memories for a lifetime :)

Was this review helpful? Yes 3
Brussels, Belgium
Contributor
14 reviews 14 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 5, 2014

Very nice building, extern swimmingpool & bar. Deco and room very dark after some days ... Housekeeping = zero , dubble zero. No change of towels , shower smelting moisture , .... still many things to learn to be a five star ! A special memorie to Nina: speaking french but doing nothing if you complain ! The top of... More 

Was this review helpful? Yes 4
Bergamo
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2014

, excellent service, excellent food..........absolutely to visit.....The rooms are clean and have a amazing view, amazing the spa....great for relax...situation unforgettable it's a beautiful reality.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Varna, Bulgaria
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2014

Nice place, with great indoor and outdoor design. Service and food are good (far from excellent) The rooms are clean and have a great view. It is appropriate to visit in any season. There are nearby parks for walks and spa center to relax...

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Royal_Castle_Elenite, Manager at Hotel Royal Castle, responded to this review

Thank you for the kind comment, Katerina. We will take into consideration all your recommendations and we will improve our service. We will be very glad if we see You soon in our hotel. All the best, Management of Hotel Royal Castle More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

Clear rooms, great working personal... One of the best hotels I`ve been. I`m going to look for another good offers from this hotel as it is perfect not only for summer, but has a nice spa center and very good food.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Royal_Castle_Elenite, Manager at Hotel Royal Castle, responded to this review

Thank you, Ismail P. As our regular client your opinion is very important for us. We are extremely happy to have you as our client. Kind Regards, hotel Royal Castle Management More 

Sofia, Bulgaria
Contributor
19 reviews 19 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 13, 2014

We spend only one night in this hotel, on the second week of April 2014 (low season), the hotel is located in a town (Elenite) which is only a few km from the famous sunny beach and nessebar. However Elenite is not the nicest town in Bulgaria by any means, its full of hotels, with a rocky beach and basically... More 

Was this review helpful? Yes 3
London
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 29, 2014

Hotel Royal Castle is a 4-5 star property with unfortunatley 3 star service and attention to detail. The building, rooms, restaurants and facilities are really top notch and high quality,easily 4-5 star quality. However the service and staff from the front desk to the restaurants is not of the same standard. Not horrible, not rude, just not in line with... More 

Was this review helpful? Yes 1
Varna, Varna, Bulgaria
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 8, 2014

As always, expectations have been exceeded. The Royal Castle is definitely the best 5 star hotel on the Bulgarian Sea Coast. We have stayed at Royal Castle over 12 times and will keep coming back. Previous management which had some problems has been replaced with more attentive staff. The property and the rooms are uniquely designed and comfortable. The spa... More 

Was this review helpful? Yes 2
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