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Hotel Luxor

Str Bulair 27, Burgas 8000, Bulgaria
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Hotel Luxor
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Ranked #6 of 24 Hotels in Burgas
A recent review
3 of 5 stars Reviewed November 14, 2014
Sten B Sofia, Bulgaria
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41 reviews from our community

Traveler rating
    12
    18
    5
    4
    2
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11
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was enjoying the hotel as when I arrived I thought what a nice looking place with excellent public areas and a great location to the beach area. There is a gym which is fairly well equipped too and the restaurant looks ok although I only sampled the breakfast which was ordered via the waitress and quite a let down.... More 

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Sofia, Bulgaria
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 14, 2014

If you are on business trip in the city the hotel is ok. For holidays - rather not, lacks atmosphere and the staff is not particularly positive. All they did politely was to give us the keys to the room and call a taxi when we needed. During the rest of the stay do not even saluted. Parking places are... More 

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 29, 2014 via mobile

When visiting Burgas port for business this is a good hotel to stay at. Breakfast is good, generous variety of choices. The room was basic but clean. Wifi available as well stocked minibar. Housekeeping was excellent.

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Sofia, Bulgaria
Contributor
17 reviews 17 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 11, 2014

The hotel would have been great, if it was for its location, facing a rather noisy boulevard. This makes it impossible to open a window in summer, relying only on air conditioning. there is no actual car parking, but the staff is helpful in managing your car in the small area behind the hotel. Breakfast really needs renovation (I have... More 

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Staines, United Kingdom
Top Contributor
54 reviews 54 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 8, 2014

Overall it is a very good hotel in what must be one of the most pleasant towns in Bulgaria. The location is excellent, close to the bus and rail stations, the town centre, and the maritime park. On arrival at the hotel (at midnight) I found the staff to be helpful and the check-in process straightforward. The hotel has a... More 

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Sofia, Bulgaria
Top Contributor
63 reviews 63 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 23, 2013

The hotel is just OK. Pros: It is in the center of the town, close to the see garden and the beach. There is a nice Italian restaurant on the ground floor with good food a large variety in the menu. Service in the restaurant was very good. Service in the hotel was also OK. Breakfast was better than average... More 

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The Hague, The Netherlands
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 16, 2013

Hotel near the beach, park and boulevard of Burgas, so location is perfect. Rooms where spacious, clean and we had a French balcony Rooms have fridge and cable tv WIFI is only working in the lobby Staff not always friendly, excluding security and cleaners You have to buy tickets for the breakfast. We didnt do that at the check in... More 

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Sofia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 30, 2013

My in-laws were staying at this hotel and when I couldn't reach them in their room over the phone, I asked the receptionist to leave a message for them. She responded, utterly annoyed by my request, ordering me to give her my message quickly, because she was busy and had a ton of work to do. In addition, my in-laws... More 

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Cleveland, Ohio
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 26, 2013

I had dinner at Luxor Restaurant last night. I wasn't staying at the hotel but was invited to a dinner by friends who were. The service was the worst I have seen in Bulgaria, and that means a lot since restaurant service in Bulgaria is fairly poor to begin with. The servers were nowhere to be found. They did not... More 

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 14, 2013 via mobile

The hotel is just ok. It's a short walk to the sea side. The customer service is poor. The wait service is extremely poor at the hotel restaurant. We asked our waiter twice for the bill and he just kept talking to somebody. Worse than normal eurocrap service. Nobody smiles. Nobody really works. I wouldn't stay there again.

Was this review helpful? Yes 2
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