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Hotel Bulgaria

4.0 of 5 21 Aleksandrovska str, Burgas 8000, Bulgaria
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Hotel Bulgaria
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84 reviews from our community

Traveler rating
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    8
    13
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2
24
5
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is definitely not a luxury business hotel as they describe themselves. The rooms were dated but ok. Beds are not made up with a duvet which I think it's the least they can do to make the room more comfortable. The lifts are very old and pretty scary to be in alone. Food also was not very good. Location... More

Was this review helpful? Yes 1
North Lincolnshire England
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Don't go I September. Hotels are on shut down ! we got a last minuet deal and thought we had got a bargin ! BUT NO !. sept is close down and nothing is open even food shops. Our hotel was "cylipso" In Sunny Beach. The room was good , but the food was rubbish, always cold we complained but... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The hotel appears to date from the Soviet era. Elevators are tricky. Room was horrendous with severe mould formation in the shower... Bed was not made, only a duvet and a sheet folded on the bed. Wouldn't recommend it.

Was this review helpful? Yes 2
Veliko Tarnovo, Bulgaria
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The price is too much for what you get. We were group of people, stayed for business in 3 double rooms. It was not very clean, there was dust everywhere in the room. They told us there is wifi in the rooms but there wasn't - not even one of us could catch any wifi at all. The breakfast was... More

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Ribchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 13, 2014

I have stayed at this hotel before but after my second visit I wont stay there again, it is expensive for what you get, I went down for breakfast at 9.30 and there was no egg and bacon left and there is only one out of date toaster that takes forever, it only takes 2 toast at a time there... More

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for taking your time to review our hotel. We appreciate your feed back about the toaster and we have already taken actions by buying a new one. This is the reason we rely on our guests' feed back and we listen and read very carefully what they have to say. It might be possible... More

Fort Lauderdale, Florida
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 10, 2014

Pros: The location is in the dead center of the city, very convenient to everything. High floor apartment was nice, spacious, furnishings were sufficient if a bit worn. 1.5 baths. Nice view. The apartments seem to have a foam mattress which was much more comfortable than the spring mattress in the regular room. Decent free breakfast. The housekeeper seemed to... More

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear guest, Thank you very much for your honest and exact review ! It was my pleasure reading it. We acknowledge all the pros and cons and we'll keep on working on imroving our services as well as training our stuff, so that we meet our guests' expectations and requirements. Kind regards, Kiril Valkanov Marketing Manager Hotel Bulgaria Burgas More

Gdansk, Poland
Top Contributor
251 reviews 251 reviews
105 hotel reviews
229 helpful votes 229 helpful votes
1 of 5 stars Reviewed September 5, 2014

The hotel is really poor in every respect: ugly building not renovated, location not interesting, bathroom is dirty, bed is very uncomfortable. The worst things are: breakfast and reception service during check out. I dont know what is worse. Breakfast is not eatable, poor quality food and limited chice. Everything is dirty. Sweeping and lazy waiters. As Burgas hotels were... More

Was this review helpful? Yes 2
HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for reviewing our hotel ! I am sorry for the bad experience that you have had with us. The period when you stayed at hotel Bulgaria was very busy and our hotel was sold out almost every day with hundreds of people checking in and out In situations like this there might have been... More

Delft, The Netherlands
Contributor
19 reviews 19 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed August 19, 2014

I have spent the last hour trying to find something positive to write about this hotel.... And failed..... This was booked by our travel agent as our usual hotel in Borgas was fully booked. So where to start? It's mid august and the Aircon doesn't work. It seems the batteries in the remote are dead - THIS is BASIC!!!!!! Oh... More

Was this review helpful? Yes 2
HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, I am so sorry that you have had such a bad experince with our hotel ! Even if I respect your opinion I cannot agree with most of your notes. August is the bussiest month in the year for us and all air conditioners work just fine. In case the batteries were dead and our housekeeping department did... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 7, 2014

Situated at the heart of Burgas. Rooms are small but clean.There is a parking.Waiters are kind receptionists too.Exept a woman with blonde hair who was very negative and not so kind with us. Breakfast is good,served at a very large restaurant,left from the kommunist era. At the entry of the hotel is situated Happy bar and grill restaurant which is... More

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank yo very much for choosing hotel Bulgaria for you stay in Burgas and for reviewing our hotel ! We are glad that you were satisfied with our services and we hope to see you here again soon. Kind regards, Kiril Valkanov Marketing Manager Hotel Bulgaria Burgas More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2014

Stayed 1 night on a business trip. Breakfast buffet is great. Good selection and pretty healthy. It beats the typical American continental breakfast buffet. Remember you're in Bulgaria so don't expect eggs and bacon.

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for choosing hotel Bulgaria for your stay in Burgas and for taking your time to review our hotel. Everyday we are doing our best to provide quality services to our guests and we appreciate it when they are satisfied with the comfort, the service and the attitude that they get. We hope to see... More

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Additional Information about Hotel Bulgaria

Address: 21 Aleksandrovska str, Burgas 8000, Bulgaria
Location: Bulgaria > Burgas Province > Burgas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Bulgaria 4*
Number of rooms: 146
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