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Hotel Bulgaria

4.0 of 5 21 Aleksandrovska str, Burgas 8000, Bulgaria
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102 reviews from our community

Traveler rating
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    31
    28
    8
    13
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4
29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sofia, Bulgaria
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Needed for a business purpose and to stay exactly in this hotel. It has a good location but it need revamp. Staff is polite but not quite helpfull or eager to gave you informations. rooms from upper floor has better view. Rooms are clean but are displaying old furniture. General impression: overpriced and overated.

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear guest, Thank you very much for revewing jhotel Bulgaria Burgas ! I hope you enjoyed your stay at our hotel. I am confused and suprised that you find it overrated because I know the rates of hotels in Burgas and I think that our rates respond very well to the rates of the other hotels in the city, having... More 

Harker Heights, Texas
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel Bulgaria is conveniently located to the bustling downtown area and the Black Sea. The front desk staff is friendly and very helpful, and the room and public areas were clean. The hotel is the most appreciated in Burgas, but is worn and in need of improvement in a couple of significant areas. The upper floor room that I stayed... More 

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for taking your time to review our hotel. I find you review fare and honest. I just want to point out that all our rooms are nonsmoking ones and I have to add that the law in Bulgaria does not allow to smoke in the hotel rooms, but still there are guets who brake... More 

Los Angeles, California
Contributor
14 reviews 14 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed for business and it was conveniently located in the center of the main shopping and restaurant area, and was still only about a five minute walk from the beach. The hotel was clean, though I did manage to flood the bathroom floor due to the high water pressure in the shower sucking in the shower curtain. The breakfast... More 

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for taking your time to review Hotel Bulgaria Burgas ! We are working every day to improve our services and the elevel of comfort for our guests. The location and the cleanliness are the two main factors in the chossing process when it comes to hotels, so I hope we have done our work... More 

istanbul
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Me and my husband wisited there just before cristmas. I was afraiding to stay in this hotel because of the previus comments but it was wery nice and comfortable. Nothing to say about location it was perfect. The best restaurant happy bar was just downside the hotel.Also the casino was not so big but enough. I can not agree that... More 

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for the positive review. I am very happy that you and your husband were satisfied with your stay at hotel Bulgaria Burgas. We'll take into consideration all your comments and reccomendations. We are looking forward to seeing you again in hotel Bulgaria Burgas soon! Kind regards, Kiril Valkanov Marketing Manager Hotel Bulgaria Burgas More 

Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

Consider that it's a one of the Best Hotels in Burgas as per combination the quality and Price. Located in the Center of Old Town. having a Nice sea view, beautiful SPA Center. Nice breakfasts, friendly staff.

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for choosing hotel Bulgaria for your stay in Burgas and for the fair review for our hotel! We have always worked hard to offer to our guests first class services and conmfort at an affordable cost and we'll keep on doing that in the future. I hope you have had the chance to take... More 

cahir
Contributor
17 reviews 17 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2014

I have stayed in this hotel on business a few times now and it is much better than I expected it to be ,Staff were very friendly and easygoing but I guess Borgas is a tourist town .Rooms are a bit dated but easy to get to .Tea and coffee are provided but no milk ,a common enough problem in... More 

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for the fair review ! I am happy that you have been more than once at hotel Bulgaria Burgas. It is very important for us to have happy and returning guests. This means that we are doing our job well and we are offering services and comfort which combined with our perfect location make... More 

Savona, Italy
Top Contributor
122 reviews 122 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 14, 2014

The hotel is located in the center of Burgas movida and only this is the reason to suggest this type of accommodation where the guest are not considered as source of profit but only occuping peoples! An unkempt appearance gasps from breakfast saloon and restaurant. Satisfactory the cleanliness in the room but poor of optional service compared with others stars... More 

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for taking your time to review our hotel. We are working everyday to improve the quality of service that we provide for our guests. I was sorry to read your review and understand that you were not satisfied with what we offer. I think that we have reached a good service/rate ratio and I... More 

Odense, Denmark
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 23, 2014

I stayed here few months ago and sincerely hope they have fixed it up a bit. The restaurant at the hotel was quite nice though and the service was amazing. The Hotel staff was quite helpful and very professional. I would totally stay here again.

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HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for taking your time to review hotel Bulgaria Burgas ! We are happy that you were satisfied with your stay at our hotel and I belive that you wll choose hotel Bulgaria again next time you are staying in our city. I am glad that you enjoyed the cuisine and services at our restaurant... More 

Oslo, Norway
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 20, 2014

This was a nice hotel right in the city centre. It is not new, but must have been renovated in the not too distant past. Room was nice with coffee maker and minibar. Bath was ancient, cleaned, but black stripes of mould around edges of bath I can do without. Breakfast was good and hotel overall was a pleasant experience... More 

Was this review helpful? Yes
HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for taking your time to review our hotel and for writing such a fair review. I am glad that you are satisfied with your stay at our hotel and I am sorry for the problem you had with the door. Damages happen everywhere and every day. The more impoprtant thing is that as you... More 

United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 3, 2014

This is definitely not a luxury business hotel as they describe themselves. The rooms were dated but ok. Beds are not made up with a duvet which I think it's the least they can do to make the room more comfortable. The lifts are very old and pretty scary to be in alone. Food also was not very good. Location... More 

Was this review helpful? Yes 1
HotelBulgariaBurgas, Manager at Hotel Bulgaria, responded to this review

Dear Guest, Thank you very much for taking your time to review our hotel ! I definitely cannot agree with some points from your opinion. We are far away from a 2 star hotel. Some of our rooms have a whole bed duvet and some have a small one, but this is a designer's decision. I can assure you that... More 

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Additional Information about Hotel Bulgaria

Address: 21 Aleksandrovska str, Burgas 8000, Bulgaria
Phone Number:
Location: Bulgaria > Burgas Province > Burgas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Bulgaria 4*
Number of rooms: 146
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