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Hotel Cristal Ballena Resort

#8 of 12 Hotels in Uvita
Certificate of Excellence
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Ballena Beach | 7 km (4 miles) al Sur de Uvita, Uvita, Costa Rica
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Hotel Cristal Ballena Resort
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145 reviews from our community

Traveler rating
    83
    47
    9
    5
    1
See reviews for
43
58
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
33 reviews 33 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely, exotic resort with all the amenities!!! A special place for celebrations. Clean, A.C., fantastic staff, excellent food, and wildlife everywhere! We love our visits in this 5 star resort and will be back!!

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El Paso Texas
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rating is based on the Cabin and Price of alcoholic beverages, which we did not have. The first night there we got to watch a client complain about his $160+ 6 drink top shelf Margarita tab. The food is great including the complimentary breakfast and the happy hour by the pool at Sunset is good. At 1/2 price the... More 

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london
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

This is a top hotel in the area, with amazing ocean views. All the rooms have fantastic balconies overlooking the grounds and Pacific Ocean. We were three adults and shared a room with two double beds. The maid left flower blooms in our room every day and all the staff are equally welcoming and helpful. The owners are welcoming and... More 

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Barrie, Ontario, Canada
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2015

This was our favourite restaurant for a nice night out. Happy hour starts early with 2 for 1 drinks while you watch the sunset -- their view is spectacular! Then, you move into the dining area for an elegant dinner, with continenta cuisine. The owners both came to greet us and welcome us to their "home", and their pride in... More 

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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 13, 2015

A really beautiful setting high in the hills overlooking the jungle and ocean. Breakfast is fine and included. Dinner and lunch are very well prepared but at a premium price. I was shocked at how tasty most of my meals were. The pool is irresistible I was in it many times a day. The service and advise from the front... More 

Was this review helpful? Yes 1
San Jose, Costa Rica
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 26, 2015

This hotel has spectacular views from everywhere. The rooms are big and have a large terrace, which is very nice to appreciate the sunsets. The bathrooms are a little dated and are going to need a flip very soon, It is importante to take into account that it is going to be a little difficult to stay at this hotel... More 

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Scarsdale, New York, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

We had a gorgeous, spacious room with an incredible patio overlooking the ocean. We enjoyed our late afternoon sunsets and would then head out for dinner. Mornings we were treated to the wonderful sounds of birds and then a delicious breakfast. We were often greeted by someone in the Steiner family either during breakfast or in the evening. They were... More 

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 15, 2015

Unfortunately this was our least favourite place of all the places we stayed during our 3.5 week tour of Costa Rica. The male receptionist was rude and arrogant - we were quite shocked. Staying in the 'rustic' cabins is not advised, for several reasons (broken lights, broken tv, huge spiders, broken fan, unpleasant bathroom..!). Similarly, if you don't have a... More 

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Consuhotel, Director of Sales at Hotel Cristal Ballena Resort, responded to this review

Dear Guest, We deeply regret your disappointment while you stayed in our Adventure Lodge cabins. We apologize for the attitude of the receptionist, those days we had new extra people working in the hotel to increase reception staff during peak season. It would be good you indicated this attitude issue in the moment it happened and spoken directly to our... More 

Asten, The Netherlands
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 12, 2015

We stayed 3 nights at this beautiful locati Not too big hotel,Nice and quiet. Nice rooms and vieuw at the oceanen. Super garden with many birds. I could make beautiful pictures of the toucan just in front of nu room. Very good breakfast and lunches. Very friendly personal and austrian owner Hotelshuttle to the beach. Birding with a guide around... More 

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Consuhotel, Director of Sales at Hotel Cristal Ballena Resort, responded to this review

Dear customer Dear guest, Thank you so much for your review. You described very well the spirit of our hotel, small, nice and quiet. We feel very glad and proud of your opinion. About bird-watching, we are actually working on improving our list of birds this past few days. We already have recorded more than 200 species in the hotel... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

If you were to ask me to describe what my ideal honeymoon location would include, my description wouldn't even come close to the beauty we experienced at Cristal Ballena. Ocean views, rainforest views, birds singing and dancing around all day long, a relaxing HUGE pool, delicious fruit and coffee and more for breakfast... it's hard to list everything that I... More 

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