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Grand Resort

2.5 of 5
Woodlawn Road, behind Madhusagar, Mahabaleshwar 412806, India
Hotel amenities
Grand Resort
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66 reviews from our community

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    23
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    5
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Date Rating
Pune, Maharashtra, India
1 review
4 of 5 stars Reviewed June 13, 2013 NEW

I have stayed at Grand Resort a couple of time with my family and friends. though It is situated pretty close to main city centre , still it sprawls thru lush green environment , and cottages and guest room blocks are located such that it really gives a feeling of resort and not a concrete blocked hotel nicely done play... More

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Pune, Maharashtra, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2013

visited last week the ambiance is the resort welcoming and relaxing,what is good about is quality of food and service.Really a good place.so much greenery around that is a really feast for eyes.Tranquility and good vibes are so soothing to the mind that u feel like coming again and again keep it up; bhatnagars

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Mumbai, Maharashtra, India
1 review
5 of 5 stars Reviewed May 31, 2013

Grand Resort is really a good place to stay with family. Very peaceful and natural green environment within and outside the resort. Staff is very co-operative. Veg food is good and hygienic. No stomach upsets. Lot of space and swimming pool for children to enjoy. Real value for money.

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Mumbai, Maharashtra, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2013

Visited again this Resort this time of the year from the 22nd May till the 24th May 2013, a long nice drive and a then a wonderful destination the Grand Resort. Have read some reviews which are very good and some are not good, all five fingers are not same. Every time when i go to any outstation place i... More

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Navi Mumbai, India
1 review
4 of 5 stars Reviewed May 27, 2013

We had pleasant stay. Entire family enjoyed the ambience. Staff was very well mannered and responsive, particularly waiters at food counter. They took care of all guests very well. Veg food was excellent. One area of improvement is cleanliness. Oveall it was an excellent experience. Keep it up.

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Bangalore, India
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 14, 2013

Booked this hotel as a last minute choice and regretted the entire stay there. Pathetic cleanliness, poor maintanenece, and dis respectful staff. In short, NOT WORTH IT. go somewhere else and have some nice time

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Management response:
May 15, 2013

Sir, You are requested to please provide us the details of your stay.We have checked our hotel register and no guest bearing your name has stayed during this whole month of May 2013.Only one guest from Bangalore has stayed with us in May 2013,but they had a grown up child while you had your honeymoon last December only. More

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1 of 5 stars Reviewed May 13, 2013 via mobile

The rooms are near reception area and sport centre. I have booked through yatra.com . During booking they have not taken child's extra charges. When we reached hotel we checked in and after 2 hours manager told that we have to pay extra money for child 1800 for 2 nights. Now I can't move out be oz we already checked... More

Was this review helpful? Yes 1
Management response:
May 15, 2013

Dear Guest, Thank you for your recent stay at our resort. We are sorry to know that you did not enjoy your stay with us. As you booked through Yatra,I am sure while filing in the customer details you filled up the child detail accompanying you,as mentioned on their site.Therefore we were a liitle bit surprised that neither a accompanying... More

Pune
1 review
4 of 5 stars Reviewed May 6, 2013

Dear Amit, This refers to your attached mail. As you are aware we are regular visitors to your resort--the reasons being--- --good natural ambience and plenty of space for the children to play and enjoy --good service ---good, well behaved staff who respond favourably to your reasonable requests .The entire team is good , both front end and the silient... More

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GrandResortmbl, General Manager at Grand Resort, responded to this review
May 15, 2013

Dear Valued Guest, Thank you for your kind comment here on Tripadvisor. We are pleased to know that we could make your stay very enjoyable. Every year we are partially upgrading our facilities and this will also happen within this year. Thank you for your valuable suggestions.About Washing the car.That service is available.If you tell our gardener,in his free time,he... More

Mumbai
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2013

This resort's locatin is good. Good environment. Ht water not available properly. Lot of spiders in rooms. Food not upto the mark. n wifi not working is the reason./ nt wth for money. changed room once for flush not working.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
Management response:
April 24, 2013

Dear Guest, Thank you! for taking out time to write your views about our resort.Some positive does come out from the feedback provided by the customer,whether its good or bad.I sincerely apologise for the inconvenience caused due to shifting of the room.On the day of your checkin,A guest had checked out of the same room after staying for three days... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed March 5, 2013 via mobile

Rooms amunities not maintained. Hot water facility for bath not maintained. Garden amunities are not maintained. swimming pool not clean. Hope it will improve in future. Hotel managment totally missing.

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Management response:
April 11, 2013

We thank you for your comments and giving us a rating of 3/5.But there is some confusion.These comments are nearly same to the comments you have written about the hotel in Nasik.AT OUR PROPERTY YOU EXTENDED YOUR STAY BY ONE DAY!So, are the comments really meant for us? More

 
 
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Additional Information about Grand Resort

Also Known As:
Grand Hotel Mahabaleshwar
Grand Hotel
Address: Woodlawn Road, behind Madhusagar, Mahabaleshwar 412806, India
Region: India > Maharashtra > Mahabaleshwar
Amenities:
Fitness Center Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #2 of 34 Specialty lodging in Mahabaleshwar
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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