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United-21 Resort Mahabaleshwar

At Post- Met Gutad | Panchgani- Mahabaleshwar Road, Mahabaleshwar 412806, India (Formerly Swiss Country Resort)
Hotel amenities
United-21 Resort Mahabaleshwar
Best prices for: 1 room 1 guest
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Ranked #39 of 47 Hotels in Mahabaleshwar
A recent review
4 of 5 stars reviewed 1 week ago
gmBhavin Navi Mumbai, India
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50 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Navi Mumbai, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed during month of February 2015. The property is very large and offers all amenities and facilities to make the stay comfortable and fun for families with kids. The facilities are well maintained and the rooms are also very well decorated and cozy. The food quality could be improved further, i guess. Also, the place is slightly away from the... More 

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

very poor hotel poorest room service i have ever seen water boiler not working conditioner bottle empty half of the items in lunch menu not available small rooms small beds no hook to hang clothes in almirah just 1/2 litre water available complementarily no table available no lamp only 1 chair in doubles room please don't come to this hotel

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2015

Excellent service good Amenities good food good rooms excellent property best family hotel......staff very polite and well trained and very professional up to the mark........overall 10 out of 10 for this best property in mabhaleshwar...

Was this review helpful? Yes 5
Mumbai
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 29, 2015

Booked it as I could not get other hotels availability. Stay was OK but felt that cost was too high. Tea Maker was not working. Flies and small insects in the rooms made me uncomfortable. Food was pathetic. Washroom is too small and towels are of bad quality.

Was this review helpful? Yes 3
Pune
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 28, 2015

We ended up coming here as all other hotels were sold out. It's a very average property with cookie rooms. The first room we were allotted was not even cleaned!!! We had to struggle our way to get another room. Food quality is average.

Was this review helpful? Yes 1
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2015

I am a member with Panoramic Holidays/ magic Holidays and so I decided to stay at the resort. the resort is at a good location and is pretty good. We stayed in super deluxe rooms and the stay was quite pleasant. The food at the restaurant is quite good. the buffet breakfast is cheaply priced at only 150 per person,... More 

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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 23, 2014

The Hotel has got beautiful view though little far from the city. We stayed here for 3 days and all 3 days were good in terms of service. But little problem exist in terms of house keeping services which we think existed due to bad weather. Food was basic but good. It is recommended for family stays rather couples.

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed December 6, 2014

Its been beautiful experience which we had in united 21 which we have never experienced something like this is our dream . Early morning when we had opened our window surprisingly we experienced fog coming in our room my small kids felt their heart filled with joy and they started playing with fog in room it been mesmerized and unforgettable... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 11, 2014

We check in this hotel 2nd Nov The experience of this hotel is an average Though it has a great location and could not trouble to find this hotel because it is on main road of Panchgani Mahabaleshwar road. Hotel rooms are very tidy and doesn't have outside view so you feel very suffocation and miss the scenic view of... More 

Was this review helpful? Yes 1
Kolhapur, India, Asia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

First of all thanks to magic holidays for such lovely experience stay at their United 21 Mahabaleshwar. It all started with the booking procedure. Mr. Sushil Kamble in the reservations department was too kind and polite to help me. As it was my first booking, he was calm in his work and very patiently he explained everything and the booking... More 

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