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Colonia Santa Maria (CSM)

#5 of 17 Hotels in Baga
Certificate of Excellence
, Baga 403516, India
Hotel amenities
Colonia Santa Maria (CSM)
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1 room 1 guest
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Ranked #5 of 17 Hotels in Baga
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
psavijay Mumbai (Bombay), India
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482 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a superior room through clear trip for Aug 15 holidays, landed at 12 noon in resort, friendlier reception, welcome drink, breakfast coupon provided and immediately transferred us to room without any delay. Room size is neither small nor big but clean floor, optimal bed size, clean linen, working ac, more than enough sun light, very small balcony(due to kids... More 

Was this review helpful? Yes 2
Greater Accra, Ghana
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed there for 4 days in the month of Aug and totally loved the environment created inside the property. Rooms are quiet spacious and surprisingly, the bathroom is spacious too. I was really pleased with my stay there. My only -ve point would have been with the food they serve which is ordered from their reception. Management should look into... More 

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CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, thank you very much for writing such a nice review of your stay at the Colonia Santa Maria, Goan Haven on the Baga beach. Our villas , each having just six spacious rooms, are, as you noticed surrounded by lush green gardens. The resort thus is a place of peace and tranquility. Our multi cusince restaurant caters to... More 

Bengaluru (Bangalore), India
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I promised myself a second visit to Goa during rainy season. I loved it even better than my February 15 trip. No site seeing, only seating with the sea, soaked in rain..walk on the beach. Dark sky overhead, with occasional glimpse of sun ray, amazing sunset ( if you are lucky). Most of the sacks are closed barring a few... More 

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CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Ranjan sahib, as Yiu have rightly pointed out, we at Colonia Santa Maria believe that Goa is heavenly during the Monsoon rains. Water bodies are full to the bring and everything is so green. The beaches are yours to enjoy and hear the roaring sounds of the Arabia Sea. And what better place to enjoy and watch the sea... More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hi, We recently visited GOA and stayed in this hotel. It's really very good place to stay. Full of greenery and near to all famous places (shopping and beaches). I enjoyed prawns fry here.. It's really yummy 😋.. This hotel is located very near to baga beach.

Was this review helpful? Yes 1
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, many thanks for taking your valuable time in writing a review about you stay at Colonia Santa Maria. yes, we are a heritage property built on the Portuguese village style of villas. Each villa as You noticed is surrounded by lush green gardens. And of course we are right on the beach. Our muti cuisines restaurant caters to... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

I have been here two times and I must say I have no complain at all. Really enjoyed my stay with my family. Good customer service and they took care of all our needs. Best part of this hotel is they have their private access to beach and they also have sea facing villas. Everything close to the hotel and... More 

Was this review helpful? Yes 1
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, it is sso pleasing for the team CSM to read that you enjoyed your stay at Colonia Santa Maria. Our location, being on the beach is perfect for a beach holiday. As you have rightly noted, it is the motto of our hotel to ensure finest service to our guests so that they really enjoy their holiday and... More 

Navi Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 11, 2015

my stay with my wife,3 yrs. old son and our maid...this year @ July 8 to 10, 2015. since it was a off season on request we got the room no 93 which have two rooms with bathroom and ac...the location with access to the beach from the hotel property is the usp of csm. the food is also very... More 

Was this review helpful? Yes 4
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sunny, it is so pleasing to read that you and your family enjoyed your stay at Colonia Santa Maria, Goan haven on Baga beach. I fully agree with you that Goa is so beautiful during the Monsoon season as well. And at Colonia Santa Maria, the Team CSM make every effort to ensure that our guests have a completely... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 10, 2015

i booked this hotel for 4 nights. manager of the hotel ensured for timely airport transfer but when i reached the goa airport. no one there to welcome us. my wife was pregnant and i have my 2.5 yrs daughter and lugage with me. but when i enquired with the hotel they provided driver's number. i called him and then... More 

Was this review helpful? Yes 3
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, many thanks for writing your review. It came as a shock to me , therefore a full enquiry was conducted and I find that your complaint in the register was written only the night before you were checking out. I wish during your stay at the hotel, when you had any complaint you could have easily met me... More 

Mangalore, India
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 29, 2015

Brilliant location, adjoining Baga beach. Great Service and ambiance. Restaurant offers wide variety of menu's. Rental cabs available. Cottages are clean and well maintained. Withing walking distances of happening clubs in Baga.

Was this review helpful? Yes 3
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, It is so pleasing for the Team CSM to read that you enjoyed your stay at Colonia Santa Maria, Goan Haven on the Baga beach. It is our endeavour that our guests must feel fully relaxed and rejuvenated with their holiday at CSM, a heritage resort built as a Portuguese village where villas are surrounded by lush green... More 

Sheffield
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 21, 2015

If we returned to Baga CSM would be our choice. The only problem with the hotel was the trip to the beach, it is really smelly and unclean, there is a huge pile of stinky rubbish, which is occasionally burnt and smells even worse! There is a pecking order for the rubbish scavengers.....first the stray dogs and cats, then the... More 

Was this review helpful? Yes 2
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, May I thank Yiu for taking your precious time in writing review about your stay at Colonia Santa Matia, Goan haven on Baga beach. It is sad that many of the shacks on the beach burn their rubbish instead of disposing it off properly. They do this flouting the law. Hopefully they may be disciplined by the time... More 

Pune, India
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 14, 2015

This was a preferred destination in the years gone by but this place is losing out on service and bad management Our troubles started the moment we entered we were given the old rooms where the AC was struggling to keep up with the hot weather. When the front desk was contacted for another room they informed us that the... More 

Was this review helpful? Yes
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Nitin, I am really surprised to read your review the time you say 100 rooms were booked is I am afraid not correct. If there was any service discrepancy it could have brought to my notice instantly as my office is right behind the front desk. Colonia Santa Maria is proud of it's service, it's facilities and believe me... More 

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