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Colonia Santa Maria (CSM)

#5 of 17 Hotels in Baga
Certificate of Excellence
3.0 of 5
Baga 403516, India
Hotel amenities
Colonia Santa Maria (CSM)
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Ranked #5 of 17 Hotels in Baga
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
paul b Great Yarmouth, United Kingdom
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456 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Great Yarmouth, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

this hotel is lovely, staff are polite carering, and will do anything to help you we stayed last feb for 3 weeks,grounds are kept well, nice swimming pool and down a little pathway to beach, close to shops taxis and restaraunts,would recomend this hotel to anyone we had a loverly stay

Was this review helpful? Yes 1
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Paul, it is extremely satisfying dor the Tam CSM to read from your Review that you enjoyed your stay at Colonia Santa Maria and found it absolutely perfect for a great holiday. Itbismalso pleasing to read that with such enjoyable experience you plan to come back tonusnin Goa again. We look forward to serving you again, hopefully not in... More 

Indore, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I came here with my 4 months baby, the experience was great, rooms are good, toilets were clean, location is good just a walk to the beach, staff is helping, food is great(chicken biryani was awesome) .. for room tip I would suggest a pool side room near big pool.

Was this review helpful? Yes 1
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

It is very pleasing to note that coming you did with your young family - a four month old baby - that you enjoyed your stay and found our services to your entire satisfaction. It was our proud privilege to serve you and the little baby. At Colonia Santa Maria, it is the effort and aim of Team CSM to... More 

Senior Contributor
21 reviews 21 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Colonia Santa Maria during April when things were slower at Baga. As a result, we didn't have to endure the huge holiday crowds or wild partying at the beach. We did experience a more subdued version, which was OK for us. Colonia Santa Maria is a nice gem of a property for people that are interested in... More 

Was this review helpful? Yes 1
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, it is so pleasing for the Team CSM to read that you and the family enjoyed your stay at Colonia Santa Maria. Yes, things slow down in Goa from April ie once the 'cool' and sunny season of October to March end is over. Nevertheless we ensure that our guests still are able to enjoy their holiday and... More 

Sheffield
Contributor
15 reviews 15 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well another fantastic holiday at this lovely hotel. Cannot praise the stff enough. We ate here in the evening because the food was always exceptional and brilliant value for money Always looked after by the wonderful waiters and chef Specials thanks to Neville Ajt and Stanley Can't wait for our return visit

Was this review helpful? Yes
CSMGoa, Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, many many thanks for your very kind review which goes a long way in bolstering the morale of Team CSM to continue to do it's best for the honoured guests of Colonia Santa Maria. We are all so happy to read that you enjoyed your holiday. We look forward to serving you again and assuring you of our... More 

Greater Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

CSM was in the centre of Baga, and within easy reach by taxi to other popular areas such as calangute and candolim. (Taxi only about 1.60 each way to calangute and £3.50 each way to candolim). Near to many bars and restaurants but the complex was quiet. I was in a room on my own as my partner couldn't travel... More 

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CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Rachel, it is so pleasing for the Team CSM to read that you and the rest of your family enjoyed your stay at Colonia Santa Maria. We of course look forward to having you with us soon again when your partner gets well. Yes it is true that the location of the hotel is not just on the beach,... More 

Warrington
Contributor
17 reviews 17 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On our arrival in the early hours of the 12th March for a two week holiday we told reception we had payed extra for a superior room which was confirmed by them. Porters kindly took our cases to room 172. After unpacking and a few hours sleep we noticed the following. Air conditioning not working. Huge very old fridge not... More 

Was this review helpful? Yes 1
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, I am really very sorry to read that you were inconvenienced upon your arrival. I am grateful that you took the issue immediately with the staff and that things were set right. However, I assure you that, it is no satisfaction to us. I am glad to read to read that you enjoyed your stay and all other... More 

Southampton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Returned from Goa last Sunday after an absence of 17 years. The CSM is perfectly situated Hotel complex. I travelled on my own for the first time and found the hotel to be safe and secure with Security Guys always present and cheerful. As previous reviews the beach is 'literally' two minutes walk one way and the bustling Baga Road... More 

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CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

It is so very kind of younTim to write such a warm hearted review which goes a long way to encourage Team CSM to keep on doing it's very best for our valued guests. itbis our duty to that our guests have a great holiday at Colonia Santa Maria and return home fully relaxed and rejuvenated. We look forward to... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned having stayed for two weeks at The Colonia Santa Maria, you would find it very difficult to find a better located Hotel. The staff are excellent and a real credit to the Management nothing is never too much bother. To single out just a few that made our trip very enjoyable Maria ( 112/211 ) and Priyanka who... More 

Was this review helpful? Yes
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear David, many thanks for all your kind words regarding your stay with us at Colonia Santa Maria. It was our honour and pleasure to have been able to serve you and ensure that your holiday at CSM was enjoyable and relaxing one. Your comments have been passed to all the staff. They all thanks you and look forward to... More 

Chichester, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again we have had the most amazing stay at CSM.Cannot fault the friendly and helpful staff, wonderful meals and comfortable room. The hotel is so well situated for the beach,restaurants,shops and transport. We really hope that we can return next year.

Was this review helpful? Yes
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Madam, it was our proud privilege to welcome you again this year. It is an honour for Colonia Santa Maria to welcome back such wonder guests for whom CSM is now home away from home. It is our duty to ensure that our guests enjoy their stay with us and that their holiday is truly relaxing and rejuvenating. Your... More 

Bristol England
Contributor
17 reviews 17 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from CSM and found it as good as ever. It. Would be unfair to single out any department as they all do their very best, but special mention again to Maria, Suzete, Jennifer and Priyanka on reception for their excellent friendly service. Our request for change of room was executed without fuss and we were very pleased.. The... More 

Was this review helpful? Yes 2
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear sir, it has been so pleasing for all of the Team CSM to read your kind review about your stay at Colonia Santa Maria. All of us are grateful to you, particularly all those you have mentioned by name as looking after their task of service diligently. It is our motto right from the owners to the gardeners and... More 

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