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Adara Richmond

Certificate of Excellence
185 - 191 Lennox Street, Richmond, Yarra, Victoria 3121, Australia (Formerly Quest Richmond)
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1 room 1 guest
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Adara Richmond
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124 Reviews from our TripAdvisor Community

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Traveler rating
    35
    53
    21
    12
    3
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • French first
  • Japanese first
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English first
  • All months
    (124)
  • Mar-May only
    (41)
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    (30)
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    (25)
  • Dec-Feb only
    (28)
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Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good experience at checkin with friendly, helpful staff. The room has a nice spacious layout with good quality amenities and a large balcony. There is a nice feel to the decor and I had a good sleep in the very comfy bed. Would I stay here again - yes definitely.

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I would highly recommend this place to stay! Staff were ever friendly and helpful! Rooms where amazing! And clean! The bed was the best bed I have slept on! Made me go home and buy a new mattress haha. You high recommend the Adara Hotle to stay! Best place in Richmond !!!!

Was this review helpful? Yes
Auckland Region, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My first contact with Adara Richmond was when I e-mailed them with a query re: reception desk hours for check in/check out. The response was quick, friendly, and very helpful. On arrival, the staff I met were just as friendly and helpful in person. I stayed for two nights, but would have loved to have been there longer. My one-bedroom... More 

Was this review helpful? Yes
AdaraRichmond, Manager at Adara Richmond, responded to this review

What a delight to hear that your stay at Adara Richmond was a great experience for you. Thank you for taking the opportunity and time to share this feedback with the Trip Advisor community. Our team are delighted to hear that you were most happy and comfortable for the 3 days you were our guest. We certainly are in a... More 

Sydney, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I spent 3 nights at Adara Richmond last weekend. We were impressed by the friendly and helpful staff and by the standard of accommodation for the reasonable price we paid. The apartment was well designed with full amenities, the bed was comfortable and the bathroom very clean. The apartments are ideally located, being very close to transport... More 

Was this review helpful? Yes
AdaraRichmond, Manager at Adara Richmond, responded to this review

Thank you for taking the time to share your positive experience at Adara Richmond. We are delighted to hear that you enjoyed you stay in our apartments, and the service from our team. We certainly hope to welcome you back again in the near future. Warm regards, Joshua Nadzielski General Manager More 

Penrith, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 26, 2015

The staff were pleasant , and although there was a wait check-in was easy. The room was tidy & toiletries supplied were very nice. The beds however so uncomfortable. We requested additional bedding for a third person. This was a pullout sofa bed that was unable to be slept on. No pillows or blankets. The bathroom was attached to main... More 

Was this review helpful? Yes
AdaraRichmond, Manager at Adara Richmond, responded to this review

Thank you for taking the time to share your feedback. We are certainly reviewing your feedback immediately regarding the beds being uncomfortable. There is an element of variation and difficultly in having the perfect mattress for all our guests to enjoy a good nights' sleep. However we ensure that with feedback communicated to our team that we can deliver a... More 

Bairnsdale, Australia
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed July 25, 2015

Have stayed at the Adara three time now, each time it's been as good as the frist. The rooms are of a good size have ever thing you need in them . Our room was nice and clean . As we needed to be at the Epworth Hospital it's a great location for our trip to this hospital . The... More 

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AdaraRichmond, Manager at Adara Richmond, responded to this review

Thank you for sharing your feedback from your recent stay of many. We are delighted that you continue to enjoy your stay at Adara Richmond when you need to visit the Epworth Hospital and that you are comfortable in our apartments. Our team look forward to welcoming you back to the property next time you are in the area. Warm... More 

Melbourne, Australia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 18, 2015

As with all Adaras, well appointed rooms with good separation of living and sleeping areas. Some rooms have balconies, so if you smoke as for one of those. Reception were very helpful and even printed a couple of reports for us, free of charge. Good location for wandering down bridge road or jumping on a tram to the CBD. My... More 

Was this review helpful? Yes
AdaraRichmond, Manager at Adara Richmond, responded to this review

Thank you for sharing your feedback regarding your recent business stay at Adara Richmond. It is great to hear that the team could be of further assistance during your stay, and that the location was ideal for your needs. We are looking into the mattress and it would be of great assistance if you could email me (gmrichmond@adaraapartments.com.au) the room... More 

Perth, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed July 6, 2015

Have stayed at this property many times. On our last visit 8 weeks ago our air con didn't work but the staff were accommodating and tried to assist. Stayed there with a very large family group this past weekend. Rooms were not that clean, clothes dryer didn't work in one of the rooms but most disappointing is the removal of... More 

Was this review helpful? Yes
AdaraRichmond, Manager at Adara Richmond, responded to this review

Thank you for staying with us again and sharing your feedback regarding your recent experience. We apologise that there have been instances where maintenance issues have caused the Air Conditioner and the Dryer in your apartment on separate occasions. When these issues arise, we encourage our guests to let us know so we can arrange to fix the appliance or... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2015

Arrived very late but coded pickup box worked 1st time. No directions to parking, but found it ok in street behind hotel. Very limited parking - must book well ahead of time. Spaces tight & awkward. Room clean, fresh, modern, well appointed. TV remote needed new batteries. Internet TV remote didn't work. Bed very comfortable. No road noise entered bedroom... More 

Was this review helpful? Yes
AdaraRichmond, Manager at Adara Richmond, responded to this review

Thank you for your recent feedback. It is great to know that our After Hours Key retrieval works well. We are certainly looking into making sure that the car parking instructions are as transparent as possible for our guests arriving late. We apologise that the batteries and remote were flat and we do regularly check to ensure that this is... More 

Parkwood, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 21, 2015

We arrived by taxi ( $70 from Tullamarine airport ) and checked in easily enough, the room 207 was beautiful and had everything we needed, although the tv didn't work properly and when it was fixed you watched a movie and it stoped to buffer before it plays again, this happened maybe 5-6 times throughout the movie..we walked to the... More 

Was this review helpful? Yes
AdaraRichmond, Manager at Adara Richmond, responded to this review

Thank you for sharing your recent stay experience at Adara Richmond. We are looking into the TV issue that you experienced during your stay, and ensuring that this will not be an ongoing issue. We have moved the system to IPTV which content arrives through the internet which is why the buffering occurred. However this has been done with the... More 

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