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Bleak House

Fort Road | Kent, Broadstairs CT10 1EY, England
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128 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My birthday weekend arranged by my partner. Greeted by a very ethusiatic porter Jeff/Geoff, who turned out to be not just a porter, but waiter, receptionist, tourist guide, conceirge, bar man, afternoon tea chef.. well everything! This started our weekend stay off so nicely and felt very welcome. Encouraged to 'help yourselves' to extra tea bags etc from the kitchen... More 

Helpful?
Thank Sharon W
N_H_M_12, Public Relations Manager at Bleak House, responded to this review

Thank you for taking your time to write this delightful review. We appreciate all comments but cannot be much more pleased with this review. Thank you again for leaving this review and we hope to welcome you into our establishment again in the near future. More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Had a lovely afternoon at the Bleak House. 4 types of sandwiches and lots of different cakes! Good value for money. The price also includes a glass of bubbly and lots of tea. Jake who served us was warm, attentive and friendly. Would visit again if in the area.

Helpful?
Thank Kirsty M
N_H_M_12, Manager at Bleak House, responded to this review

Thank you for taking the time to write your review of having Afternoon Tea at Bleak House. Your comments are greatly appreciated. Bleak House and its team look forward to welcoming you back on your next visit to Broadstairs. KIndest regards Nicola More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

What lovely house to stay in. The suite was just great. The bath could fit two people nicely. The porter (Geoff) was fantastic and very helpful. The view of the sea and harbor is great. There is a nice walk along the sea front and the food and pubs are great. Would go again.

Helpful?
Thank Tania C
N_H_M_12, Manager at Bleak House, responded to this review

Thank you for your review of your stay at Bleak House. The Copperfield suite is simply stunning with the most amazing views. It is always pleasure to hear that your stay was enjoyable and you made the most of Broadstairs. KIndest regards Nicola More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

I checked with hotel the day before our arrival as we live fairly near and wondered if we could check in earlier and Jake was extremely helpful and courteous. We already know Broadstairs very well and had always looked at the house on the cliff and wondered about it and we are both very pleased that we took the decision... More 

Helpful?
Thank valerie g
N_H_M_12, Public Relations Manager at Bleak House, responded to this review

Thank you for taking the time to leave us this wonderful review. We love to hear when customers enjoyed their experience with us which this is no exception. Thank you again for your review and we look forward to hopefully welcoming you into our establishment in the near future. Kind Regards, Jake More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We got the idea to take afternoon tea at Bleak House in Broadstairs from a newspaper article suggesting things to do on a weekend break in the vicinty of Margate. It suggested a bracing walk between the two resorts culminating in a delicious tea in an this atmospheric location. We were however a party of 14 friends and trying to... More 

Helpful?
Thank Bett D
N_H_M_12, Public Relations Manager at Bleak House, responded to this review

It is never easy planning something for a large party of people, this is why our staff have patience and understanding when bookings change frequently. We are pleased to hear how much you enjoyed your visit to us and hope you can return in the near future. Kind Regards, Jake More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We booked the 3 bedroom apartment with 2 other couples for 2 nights to celebrate New Year. The apartment was lovely , would have been nice to have living area but it was as described with 3 rooms sharing a bathroom and a with fridge and kettle . Seaviews were fantastic and different from each room . Jake and Jeff... More 

Helpful?
Thank Diane D
N_H_M_12, Manager at Bleak House, responded to this review

Thank you for taking the time to write your review of your weekend stay at Bleak House. All comments are greatly appreciated. Very sorry about your breakfast not being the standard it should of been, this is a disappointment as we pride our selves on keeping our standards to always be high. Jeff is a favourite to our guests always... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Second time we stayed in bleak house..we love it and we love the surroundings ..Jake and Jeff made us feel very welcome ...we will defiantly be back. And with Broadstairs town center not even five min away we had easy access to the restaurants .thank u very much .

Helpful?
Thank Margaretazz
N_H_M_12, Public Relations Manager at Bleak House, responded to this review

Thank you for this wonderful review our staff like to do everything they can to ensure every customer is happy even if it means going out of their way. Kind Regards, Jake More 

Ramsgate, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 5, 2016

The staff made us very welcome and the 5 course meal was superb, but come on I would have expected a glass of bubbly at midnight to celebrate the New Year. We had to buy a bottle as they did not sell Champagne by the glass.

Helpful?
Thank 777delila
N_H_M_12, Manager at Bleak House, responded to this review

Thank you for your review of your New Years Eve celebration at Bleak House. All comments are greatly appreciated and the Champagne by the glass has been noted for this year. We look forward to welcoming you back to Bleak House. Kindest regards Nicola, More 

London, United Kingdom
1 review
5 of 5 stars Reviewed December 26, 2015

We booked the dining room for a family birthday last month. Everything about the evening was fantastic. The staff in particular deserve a mention Jamie(?) & the team going out of their way to make the birthday boy feel special. The food was top notch and when you take into account the setting, Bleak House is probably one of the... More 

Helpful?
Thank Al M
N_H_M_12, Public Relations Manager at Bleak House, responded to this review

May I start by saying a thank you for taking your time to tell us what you thought. We aim to put a smile on every customers face and make every birthday celebration a special one. Kind Regards, Jake More 

Kent
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 16, 2015

My brother had booked afternoon tea at Bleak House as a venue to celebrate my nephews 13th birthday and our father's 86th birthday. I wasn't sure what to expect having read some reviews, but on a wild windy December afternoon, Bleak House was anything but bleak!! Christmas lights greeted us in the beautiful hallway, where we received a very warm... More 

Helpful?
1 Thank HogieO
N_H_M_12, Public Relations Manager at Bleak House, responded to this review

It is wonderful to hear that you enjoyed your experience with us so much. Our staff do their absolute best to ensure everyone gets to experience our finest afternoon tea. Thank you for leaving us this wonderful review and we can only hope to accommodate you again in the near future. Kind Regards, Jake More 

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