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Castello di Casole Private Estate & Spa

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Localita' Querceto, 53031 Casole d'Elsa, Italy
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Castello di Casole Private Estate & Spa
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    183 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      5 of 5 stars
    • Rooms
      5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (55)
    Date | Rating
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    Minneapolis, Minnesota
    4 of 5 stars Reviewed 1 week ago

    My husband and I stayed at this property on July 7th - July 10th, as a part of our Italian honeymoon. The property is amazingly beautiful, as are the views of the rolling Tuscan hillside. Upon being checked in, we learned our room selection had been upgraded per our Italian travel agency's affiliation with the Virtuoso network. We were pleasantly... More 

    Was this review helpful? Yes
    IBiagi, Director of Sales at Castello di Casole Private Estate & Spa, responded to this review

    Dear Guest, Thank you so much for your kind and candid review of Castello di Casole. We are so glad that you enjoyed the beautiful views which the property has to offer, that you enjoyed your dining experience in our Visconti Bar and that you had a positive experience in our Essere Spa. We are very proud of the fact... More 

    New York
    Level Contributor
    7 reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    5 of 5 stars Reviewed 1 week ago

    I am at a loss for words to describe how beautiful the Castello di Casole is. We rented farmhouse for a week with three other couples and it could not have been a better experience. The hotel and the farmhouses are restored Tuscan perfection. I am a self confessed hotel snob and I could not find one thing lacking at... More 

    Was this review helpful? Yes
    IBiagi, Director of Sales at Castello di Casole Private Estate & Spa, responded to this review

    Dear Guest, I was absolutely delighted to read your fantastic review of our property following on from your stay in one of our private farmhouses. We are very proud of the attention to detail which has gone into creating this bespoke collection of beautiful properties. It is our goal to ensure that all of our guests receive a Five Star... More 

    Longmont, Colorado, United States
    Level Contributor
    3 reviews
    5 of 5 stars Reviewed 1 week ago

    Stayed in a villa on the estate and ate al fresco on the outdoor patio two evenings. What a wonderful time with epic sunset views and terrific cuisine and wine selection. These are memories of a lifetime.

    Was this review helpful? Yes
    IBiagi, Director of Sales at Castello di Casole Private Estate & Spa, responded to this review

    Dear Guest, Thank you so much for your wonderful review regarding your stay in one of our private villas. Each one of these properties has been painstakingly restored to combine old world Tuscan charm with all the modern luxuries and amenities which are expected by contemporary travellers. We are so pleased that we were able to help create such a... More 

    Boston, Massachusetts
    Level Contributor
    12 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 1 week ago

    We were here for a wedding, and the highlight was definitely our beautiful lodging. This was literally the nicest place I'd ever stayed at before--from the amazing bathroom (2 showers and humongous bathtub) to the spacious outside patio--everything felt luxurious and private at the same time. Our bed was super comfortable. We stayed here for 3 nights and it was... More 

    Was this review helpful? Yes
    IBiagi, Director of Sales at Castello di Casole Private Estate & Spa, responded to this review

    Dear Guest, Thank you so much for the excellent review of your experience at Castello di Casole. I was so pleased to learn that you enjoyed your stay in one of our premium Oliveto suites. These nine exclusive suites were designed by renowned Italian architect, Alessandro Mendini, and each one combines all the benefits of contemporary Milanese design with spectacular... More 

    New York City, New York
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    We stayed for four nights in July with our 1-year old son. They were extremely accommodating and were the first hotel to offer toys at breakfast for him as well as a special towel in the room. We had dinner at the fancy restaurant our last night there and they had a whole special kid friendly place setting, glass included... More 

    Was this review helpful? Yes
    IBiagi, Director of Sales at Castello di Casole Private Estate & Spa, responded to this review

    Dear Guest, Thank you for taking the time to write such a wonderful review of Castello di Casole. The hotel prides itself on being a family-friendly environment and I was so pleased to read your acknowledgement of the special effort we go to in order to create a truly memorable experience for children. The hotel offers spectacular panoramic views over... More 

    Chicago, Illinois
    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    My aunt and I stayed at Castello di Casole for two nights during a two-week trip to Italy and loved the views, facilities (that pool!), and the staff. All these reviews ring true, but I would actually give 4.5 stars if I could. The major drawback of this hotel for some is the fact that there are TONS of kids... More 

    Was this review helpful? Yes 4
    IBiagi, Director of Sales at Castello di Casole Private Estate & Spa, responded to this review

    Dear Guest, Thank you very much for your insightful review following your recent stay at Castello di Casole. I am very pleased to learn that you were so impressed by our facilities, the spectacular views which surround the property and the friendly, attentive service of staff. In light of your other point, Castello di Casole aims to appeal to both... More 

    Washington DC, District of Columbia
    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    My husband and I stayed at Castello di Casole during our first three nights in Italy. We were thrilled with our accommodations. Upon our arrival, the staff notified us that we were upgraded to the Oliveto Suite. This suite provided the ultimate luxury experience. Every detail of the room was neatly appointed. We felt like we were staying at a... More 

    Was this review helpful? Yes 1
    IBiagi, Director of Sales at Castello di Casole Private Estate & Spa, responded to this review

    Dear Guest, Thank you so much for taking the time to give such a glowing review of your time spent at Castello di Casole. I speak on behalf of all of my colleagues when I say that we are delighted that we were able to give you a memorable start to your vacation in Italy. I was elated to read... More 

    Boston, Massachusetts
    Level Contributor
    9 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    My family and I had an absolutely lovely stay in one of the Limonaia suites. The room was excellent....two levels and extremely spacious with a private outdoor seating area. The welcome bottle of estate wine was a nice touch. The pool and the view is straight out of Tuscan heaven. The staff at this property are first rate. The concierge... More 

    Was this review helpful? Yes 3
    IBiagi, Director of Sales at Castello di Casole Private Estate & Spa, responded to this review

    Dear Guest, I was delighted to read that you and your family had such a positive experience during your recent stay at Castello di Casole. I am glad that you enjoyed your stay in one of our contemporary and luxurious Limonaia suites and am pleased that you had the opportunity to appreciate our wonderful infinity pool with it’s breathtaking panoramic... More 

    Level Contributor
    23 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    We stayed in one of the Olivetto (spelling may be off) suites for 4 nights. It isn't the easiest place to find on top of 4000+ acres in the middle of next to no where, but once you find it... The manager greeted us and was over the top as was just about every employee we encountered. The views, the... More 

    Was this review helpful? Yes
    IBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

    Dear guest, Thank you for sharing your feelings about your experience at Castello di Casole. It really brings smiles on our faces when we see guests enjoy themselves while with us. We are glad to know that you enjoyed everything, from the style and comfort of your Oliveto Suite to the cordiality of our staff, to experiencing dining at sunset... More 

    Singapore
    1 review
    2 of 5 stars Reviewed 4 weeks ago

    We stayed at this hotel on Wednesday the 1st and Thursday the 2nd of July and were very disappointed. Firstly, we were over charged for an appetiser salad, that was taken as a main course (in fact we were charged double) and secondly, wine was added to our bill which we hadn't consumed or purchased. There was a very half... More 

    Was this review helpful? Yes
    IBiagi, Direttore vendite at Castello di Casole Private Estate & Spa, responded to this review

    Dear Madam, Thank you very much for your message and for your feedback. We are very sorry and disappointed at the same time to hear that our service did not meet your approval. It is for us a great opportunity to learn from this unfortunate event and we have created more awarness on the accuracy of the billing procedure. We... More 

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