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Smartline Cosmopolitan Hotel

Certificate of Excellence
175, Iraklidon Str., Rhodes Town 851 01, Greece
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Smartline Cosmopolitan Hotel
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Smartline Cosmopolitan Hotel
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423 Reviews from our TripAdvisor Community

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Traveler rating
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133
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10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
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  • Any
English first
  • All months
    (423)
  • Mar-May only
    (67)
  • Jun-Aug only
    (232)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (9)
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Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was here with my husband for two weeks. We spend a fantastic time here. I really appreciated this trip and we had a lot of fun. We are from Sweden. Rooms: The room cleaning was good. We have nothing special to say about it. We had a double bed and there is no problems to perform about the room.... More 

Was this review helpful? Yes 3
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I visited this hotel with some friends and we enjoy it. The food was delicious and very tasty. I like very much the bbq night and the very good breakfast. The pool was awesome too. We plan to come next year with more friends and family!

Was this review helpful? Yes 2
Dublin, Ireland
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent a wonderful week in this hotel. The food and drink were plentiful. The pool area wasn't for me as it was very crowded but for a couple of euros you can get beds on the beach across the rd for the day with much more space to breathe. There is a great tour company next door to the... More 

Was this review helpful? Yes 3
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you for your review through this website. Your comments are always so welcome to us, so that our every day effort will be even better in all our department services. It's so nice feeling to know that our Hotel gives the chance for wonderful holidays and we hope always to manage to succed that for you. Thank... More 

London, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I visited the Smartline Cosmopolitan in July and it was the best holidays of my life. The room was very clean and nice. The food was awesome and delicious with big variety of choices to eat. The staff was very helpfull. I recommend this hotel to all of you!!!

Was this review helpful? Yes 2
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Mrs Depie Y, Thank you so much for your kind words concerning your holidays at Cosmopolitan Hotel. It's so great relief for us knowing that you are so satysfied with the whole service here. We really try every day for the best we can, so that each and everyone of our guests have the best possible wonderful time. One... More 

Oswestry, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned home after 10 nights had a fantastic time the hotel was ammaculate the staff were all lovely couldn't do enough for us the hotel is near to the beach really enjoyed our stay looking to book again for next year

Was this review helpful? Yes 3
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Mr Leah, Thank you so much for you so kind review regarding Cosmopolitan Hotel. It's always so great feeling to know from a few important words that you wrote, that we managed to offer you so great momments to our hotel. We hope to have the chance to do that again for you next year by welcoming you back!... More 

west midlands
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

May be ok if you have young kids? but the evening entertainment, if that's what you can call it, was shocking. Take some playing cards as most people did. We didnt expect to be highly entertained but for us a little evening entertainment makes your holiday. The best night was when the, so called, entertainment team were off, the hotel... More 

Was this review helpful? Yes 1
Gorizia, Italy
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We spent one week in this hotel and are very satisfied. Well positioned, just 10 minutes by bus from Rhodos city center and about 25 minutes from the airport. Spacious, clean rooms. Pool area is nice but quite crowded. Food is good (not excellent, but if you book an all-inclusive hotel you won´t expect to eat in a gourmet restaurant).... More 

Was this review helpful? Yes
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Mrs Gorizia, Thank you so much for the time you spent to write such a review for our hotel on Tripadvisor website. We are really glad that you and especially your son, had so wonderful time here in our hotel. It's so great feeling for us to know that kids had a great time ,and their smile is all... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Ive just returned from staying at the Cosmopolitan for 2 weeks and must say I had a great holiday! The hotel is absolutely spotless from the reception to the restaurant and the rooms, I never had a complaint about cleanliness. The girl who cleaned our room (every day i must add!) had her work cut out for her as we... More 

Was this review helpful? Yes 2
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you so much for your so nice words of our Hotel and service in all our departments. I must admit that such review always is a big help regarding our every day effort to succed our customer's satisfaction. We thank you for that also!! It will be a nice surprise and really happiness to see you back... More 

Glasgow, United Kingdom
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel exceeded our expectations. Our room in the annex was large and comfortable with a partial sea view. The staff were great and very hands on.The manager was everywhere from the reception desk when busy, to the bar , pool bar , dancing and helping at the barbecue and the Greek night and helping out in the Taverna. The... More 

Was this review helpful? Yes 2
konstantinos P, Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Anne, dear Tom, Many thanks for taking the time to share your feedback with us. We are delighted to hear that your first all-inclusive holiday has been such a positive experience! Our aim is to exceed our guests expectations in order to deliver an exceptional holiday experience and we are very proud that we could accomplish this for you.... More 

Shepton Mallet
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just got back after stay two weeks at the cosmopolitan Hotel, and thought it was a lovely time! It does need some improvements though, mainly from staff. It's a walk away from the strip which has many restaurants and bars which was nice seeing as you walk along the beach. There is also an Indian next door which me, my... More 

Was this review helpful? Yes
konstantinos P, Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Shannen G Thank you very much for taking the time to share your impressions with us. We are very happy that all in all you had a nice time in our hotel while we wish you had a better experience with our staff members. Our whole team treats every guest courteously and with respect and we are very sorry... More 

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