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Smartline Cosmopolitan Hotel

4.0 of 5 175, Iraklidon Str., Rhodes Town 851 01, Greece
#23 of 119 hotels in Rhodes Town
239 Reviews 4 of 5 stars
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Smartline Cosmopolitan Hotel
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Smartline Cosmopolitan Hotel
  • Overview
  • Reviews (239)
  • Photos (288)
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239 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Poland
Contributor
14 reviews 14 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for two weeks (July-August 2014). This hotel on the official website gives old photos from its good days. In my opinion it used to be a 4 star hotel but not anymore and I will try to prove it with the detailed information, the photos and the videos. The hotel is very old and dirty.... More

Was this review helpful? Yes
Basildon, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

My girlfriend and I arrived at the hotel in the early hours of the morning and we were greeted by friendly staff and they even gave us sandwiches. Just be aware that on the bus there, they called the hotel cosmopolitan Zeus, not smartline cosmopolitan. The room was very basic with two single beds pushed together. The beds were quite... More

Was this review helpful? Yes 1
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you for your feedback posted on Tripadvisor. I wished you had a more enjoyable stay with us and I can only promise that we will try our best to make our service as better as it can be. We thank you for selecting Cosmopolitan Hotel for your holidays and we hope to welcome you again in the... More

York, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed 1 week in August 2014. Great staff, lovely hotel, had sea view room and enjoyed every day and night! The animation team had everyone entertained from morning until night and are the best I have ever seen, Super-Mario, Erika and Desmond and all the team! The whole experience was amazing. The location Ixia is also a great base for... More

Was this review helpful? Yes
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you so much for your feedback on Tripadvisor. I was so pleased to hear such nice comments about our resort and more happy that your holidays was as you expected. The entire team here also thank you for your kind words and really hope to welcome you again as soon as possible. We are all looking forward... More

Crawley, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived at about 12.45pm and were dealt with promptly, efficiently and our rooms were available within 10 minutes. As with a lot of hotels, the reception area was modern, airy and clean, but this ended at the lifts that were old, tired and broke down regularly during our stay. On leaving the lift on the fifth floor, we were... More

Was this review helpful? Yes
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank for your review posted on Tripadvisor. We are very glad that you enjoyed your stay and we do take in mind very serious your remarks, so that to improve what ever is possible as soon as we can for each and everyone of our guests. It is true that there is always room for improvenent and all... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have just returned from this hotel we booked 9 nights but when we arrived hotel was overbooked and they send us to different hotel of course free of charge. They give us bottle of wine, fruits, free wifi and free safe. Cosmopolitan hotel was very good, staff very friendly and helpful, rooms very clean and cleaning every day. Swimming... More

Was this review helpful? Yes 1
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you so much for your feedback on Tripadvisor. We are really happy that you enjoyed so much your holidays in Rhodes with us although your first night was in an another hotel. We do feel very sorry for that, and we respect so much your understaning. It is an overbooked season and we are really trying for... More

Prague, Czech Republic
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from a week in this hotel, and although we had a lovely week It started as a holiday from hell, we are a family of 3, 2 adults and 1 child, we arrived at the hotel around midnight on Saturday, after the flight being delayed, problems at the airport with luggage and then the private taxi... More

Was this review helpful? Yes 2
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you for this detailed letter you have posted on Tripadvisor. We are very sorry that you didn't have the best experience during your staying with us.The comments and concerns that you raised have been discussed with our management team so that we can work to improve our guest's service and prevent these situations from erasing in the... More

port talbot
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

my partner and i went to the cosmopolitan in june 2014. after many reviews saying various comments we were not sure what to find. but we had a fantastic time. the hotel staff are amazing and very friendly along with the entertainment team who do their utmost to get you to join in activities. We both tried the boules and... More

Was this review helpful? Yes 2
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you very much for your feedback on this website. It has been my pleasure to share your very kind comments with my team. That helps so much to make our best for each and everyone of our guests. We really appreciated your nice words and we thank you once more. You are always so welcome at Cosmopolitan... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We've just arrived back from a week at this hotel all Inclusive and had an AMAZING time . Me and my boyfriend went, I'm 21 and he's 27 and we both enjoy a good drink and a party and to chill out at the same time. And we both agreed it was perfect for that and not only suited for... More

Was this review helpful? Yes 2
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Needless to say, I was thrilled to read such a nice review, and to learn that your time with us was so enjoyable. It was an absolute pleasure to host you at Cosmopolitan Hotel and we wil be very happy to see you back next summer. Best regards, The Hotel Manager More

England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my boyfriend have just came back from staying at this hotel. We have both agreed that this was the best holiday that we have both been on and are looking to return again in october! We arrived at the hotel about half past 1 in the morning and was both really tired, however we were greeted by a... More

Was this review helpful? Yes 2
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank for taking the time to post all your good comments and positive review of our hotel. Your kind words about our facilities, restaurants,food,pools are much appreciated. We all thank you and we will be really honored to welcome you back for another wonderful stay. Best regards, The Hotel Manager More

Lancaster, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this lovely hotel July/Aug this year. on arrival late at night we were greeted by the friendly and efficient reception staff, we were given our key, a light snack of sandwiches and directions to our room. we got a bit lost on our way with a detour around the pool but eventually found it-we noticed that most... More

Was this review helpful? Yes 1
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, We thank you so much for your feedback on Tripadvisor. Your detailed letter helps so much each customer to make his holidays even better. We also thank you for your kind words about our service and we are looking forward to have you back. Best regards, The Hotel Manager More

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Additional Information about Smartline Cosmopolitan Hotel

Address: 175, Iraklidon Str., Rhodes Town 851 01, Greece
Location: Greece > Dodecanese > Rhodes > Rhodes Town
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Smartline Cosmopolitan Hotel 4*
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Also Known As:
Mareblue Cosmopolitan Ixia
Mareblue Cosmopolitan Hotel Ixia
Cosmopolitan Hotel Rhodes
Smartline Cosmopolitan Hotel Rhodes, Greece

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Amenities

Hotel Style
#7 On the Beach Hotel in #12 Luxury Hotel in #14 Family Hotel in #18 Romantic Hotel in
Hotel Class
Number of rooms
377

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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