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Smartline Cosmopolitan Hotel

Certificate of Excellence
175, Iraklidon Str., Rhodes Town 851 01, Greece
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Smartline Cosmopolitan Hotel
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Smartline Cosmopolitan Hotel
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349 Reviews from our TripAdvisor Community

Traveler rating
    136
    142
    60
    6
    5
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114
153
8
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

The hotel was clean and staff very friendly. All inclusive, for which meals times were full of nice choices. Good clean catering and well prepared dining. Wine, Beer, fruit juices, tea & Coffee. All you need to eat and drink. Rooms were cleaned every day, including fresh towels. Felt very well looked after. Made for an excellent relaxing holiday. Pools... More 

Was this review helpful? Yes 2
Hastings, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week in May. Lovely relaxing Holiday in a spotlessly clean and friendly hotel. I don't have a bad word to say about this hotel, the food was of a good quality, the service from the hard working staff was friendly and helpful at all times. The duty manager was always visiable and worked alongside his team... More 

Was this review helpful? Yes 5
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

After reading some TripAdvisor reviews I was unsure of how the hotel was going to be, we booked through Thomas Cook on a fantastic last minute deal so expectations were pretty low, we could not have been more surprised! There was three of us on the holiday however the hotel gave us a family room overlooking both the pool and... More 

Was this review helpful? Yes 8
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel for a nice family vacantion!! Good food, big rooms -457, 2 pools, great animations for kids!! Magic sunset view every day!! 3-4 to the Rhodos city, 1,80 €\pers by bus, 8€ by taxi!! Cros the see and Turky !

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself and my partner spent a week between 9-16 May at the Smartline. Arriving extremely late at night we were greeted by Sophos behind the reception who swiftly confirmed our arrival and offered us some sandwiches, which was a nice gesture and away we were to our sea view bedroom. Upon awaking in the morning, we were greeted by a... More 

Was this review helpful? Yes 3
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you so much for choosing Cosmopolitan Hotel for your holidays. It is always the best relief when our guests have so good time with us, and that is our first priority most of all. Thank you so much for your so kind comments regarding our staff, and be sure that I will inform them about that immediatelly.... More 

Guildford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 10 days from the 6th May on a last minute deal and were really pleased with the choice. Its a lovely hotel that has been recently refurbished, is well maintained and has plenty of different areas if you want to hide from the crowds. The staff are warm, welcoming and happy to help with what ever you need.... More 

Was this review helpful? Yes 3
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you so much for your so detailed review, through Tripadvisor website It is always a pleasure surprise to know that your holidays with us was so nice and very helpful for the other guest to learn what to expect. I do hope that we will soon have the opportunity to welcome you back to Cosmopolitan Hotel, for... More 

Liverpool, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I just came back from a week's stay at the smart line cosmopolitan hotel, which for the price we paid - was well worth it. Upon arrival - the reception were so welcoming and even gave us sandwiches (as we missed dinner due to an extremely late flight). Most mornings, lunchtimes and evenings we were greeted by... More 

Was this review helpful? Yes 8
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you so much for taking the time to post all of your comments about our Hotel. Your remarks are always welcome, so that to have the chance to improve for the best our services. We do want to apologize for the difficulty you had in the wifi service and we do promise that we are going to... More 

Pontypool, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Went with my dad and my daughter (2 years old), had a good time, food at lunch was a bit repetitive, dinner was ok, my fussy toddler ate good the 2 weeks we was there, and enjoyed the all inclusive ice cream in pool bar, pool could of been warmer, plenty of sunbeds left, no need to reserve all though... More 

Was this review helpful? Yes 3
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you so much for your nice comments regarding your staying in our hotel. I was really so pleased to read your excellent feedback concerning the service and care received from the team. It has been my pleasure to share your very kind words with the team, as such possitive feedback does really makes the difference, and it... More 

Aberdare, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

had two great weeks there, eveyrbody made a fuss of us especially my grand daughter, everyday Gloria at the restaurant made time to pick her up cwtch and kiss her, the all inc food was great could of been a bit hotter but we never starved added 2 inches to my waist . Popi at the pool bar worked so... More 

Was this review helpful? Yes 3
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, We are so pleased to know that you have enjoyed so much your holidays at Cosmopolitan Hotel resort and that you have managed to meet your expectations in all our departments. Each and every one of our colleagues is thanking you for your kind words of the provided service. Thank you once more for your time to give... More 

Tonbridge, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Cosmopolitan is a great hotel, friendly staff, fantastic food and brilliant location, taxi and bus services right outside hotel, very close to New and Old town in Rhodes, def worth a visit. Day trip to Lindos, amazing, want to go again ! Rooms extremely clean and want for nothing. Pool was really lovely, great pool bar too. Beach on dooorstep,... More 

Was this review helpful? Yes 4
General Manager Z, General Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear guest, Thank you so much for your time to write such a detailed review of your experience at Cosmopolitan Hotel resort. On behalf of the entire team here, thank you so much for your kind words about our service in all our departments. We are really so glad that your holidays with us was so nice. We are looking... More 

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