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Mitsis Grand Hotel

Certificate of Excellence
Akti Miaouli & Papanikolaou, Rhodes Town 85100, Greece
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Mitsis Grand Hotel
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Ranked #23 of 123 Hotels in Rhodes Town
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
claire h Tiverton, United Kingdom
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1,092 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tiverton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We returned from our holiday to the Mitsis Grand on 11/6/15. We arrived early in the morning & were asked if we would like a drink or anything to eat. The reception staff were really welcoming & we felt very special. This is are first stay at the Mitsis Grand but we have been to Rhodes many times before &... More 

Was this review helpful? Yes 3
Carlisle, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just come back from a week at the grand hotel which was a new experience for us, in 30 years travelling we have never returned to the same hotel and we were worried it wouldn't be as good as we remembered from our last visit but it was better if anything , the staff recognised us from last... More 

Was this review helpful? Yes 3
Redditch, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

just got home from a amazing 2 weeks, we were on the 5th floor over looking the pool, room nice and clean beds and towels changed everyday, 3 swimming pools 2 salt water the inside pool chloride pool, such a lot of different food options , the main Buffett a Italian, Chinese, Greek restaurant burgers, a pizza bar offering all... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After spending an enjoyable week at Mitsis Petit Palais we had a second enjoyable week at Mitsis Grand. Again friendly staff, as we moved our cases from Petit Palais we were spotted by Demetrius one of the hotel porters who rushed to take our cases, waited till we got our keys & was waiting for us at room door. He... More 

Was this review helpful? Yes 4
GM_Mitsis_Grand, General Manager at Mitsis Grand Hotel, responded to this review

Dear valued guest, We really appreciate you taking the time to send valuable comments about your stay at our hotel, especially for mentioning our great service. Our team takes great pride in offering our guests inspiring stays. Demetrius, Alexandria, and all our staff have in first priority our guest satisfaction. We definitely are a hotel always trying to improve. We... More 

Chester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked this hotel as it had been highly recommended by a previous guest. There were 6 of us in our party, all adults, 3 couples. It was a holiday to celebrate my sister's 60th birthday. I contacted the hotel not long after we booked to ask if we could have rooms with a sea view on a higher floor... More 

Was this review helpful? Yes 3
GM_Mitsis_Grand, General Manager at Mitsis Grand Hotel, responded to this review

Dear Mr Sharon, "Wow" what a review. Its realy difficult for me to express our gratefulness.Just a big THANK YOU from all our team. Best regards, Nikolas Hotel manager More 

Romsey, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We decided to get married in Rhodes and booked the Mitsis hotel for our wedding party which was for 33 people (Although Thomas Cook messed up the booking the girls on check in got this resolved very quickly) We arrived late but the restaurant stayed open to get a bite to eat. I really cant thank the hotel enough for... More 

Was this review helpful? Yes 3
GM_Mitsis_Grand, General Manager at Mitsis Grand Hotel, responded to this review

Dear Cloe, We have nothing to say.Everything is mentioned in your amazing review. It was just our honor. We hope to have the chance to serve you every year until your golden anniversary. Your review will be posted to all our staff. Best regards, Nikolas Hotel g.manager More 

Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Thoroughly enjoyed our week at Mitsis Grand. Large room with sea view and excellent facilities including kettle for making tea/coffee for early morning cuppa. Bottled water delivered daily to room. Several restaurants to choose from which were all very good. Staff extremely friendly and helpful. Entertainment and wifi not so good but overall we had no complaints at all. Location... More 

Was this review helpful? Yes 2
GM_Mitsis_Grand, General Manager at Mitsis Grand Hotel, responded to this review

Dear valued Guest, Your detailed review about your recent stay in Grand Hotel is greatly appeciated. We warmly thank you about you kind compliments regarding the hotel ,the services we offer and the very central location we have, and of course we thank you for pointing things that might need improvement. We keep your review closure as a promise that... More 

Rochdale, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Wife and i just come back after agreat week ,at the Mitsis a great hotel and staff,very polite and hard working all the time ,hotel is spotless. The food,in all the restuarents are of plentifull choice,and excellent quality,table linen in the buffet restuarnt,is changed after every diner, never known this ever before, the restuarants around the pool are table service... More 

Was this review helpful? Yes 1
GM_Mitsis_Grand, General Manager at Mitsis Grand Hotel, responded to this review

Dear valued guest, Dear Guest, thank you so much for your really nice words after your stay at our Hotel . We are delighted to hear, that you enjoyed your stay in our hotel, especially the very central location, the very friendly staff und the great food. Your special comliments will be announced to our staff. Looking forward to your... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

From the moment we got there the staff at the front desk was so polite and friendly nothing was a problem for them. The choice of food was unbelievable and very good, has was the staff in the dining area. the only faults i can say is that you have to get up early to get a sun bed, overall... More 

Was this review helpful? Yes
GM_Mitsis_Grand, General Manager at Mitsis Grand Hotel, responded to this review

Dear Mr Dean, Thank you for your postive feedback, which we were delighted to read. It is our primary aim to satisfy all needs of our guests and also to improve ourselves constantly. Thank you also for your remark regarding our staff. We hope to welcome you soon again in our Hotels. Best regards, Nikolas Hotel manager, More 

Canterbury, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Room 234 sadly over looks shabby roof, It was a good sized room though, everything in working order and kept beautifully cleaned throughout our stay. The hotel is spotlessly clean, Dining experience is one of the best we have had on all inclusive, very calm and well organised and managed. The staff in all the restaurants and eateries were excellent.... More 

Was this review helpful? Yes 1
GM_Mitsis_Grand, General Manager at Mitsis Grand Hotel, responded to this review

Dear Valued guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our Staff aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. "Great hotel and great holidays" is the best award for... More 

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